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Automotive
- Supercharging Your Business Intelligence with Text Analytics
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When you know how to make the most of text analytics in your organization, the potential for gained insight - and profits - is huge! Join our live Webcast to discover innovative ways of tapping and managing your unstructured data for enhanced customer intelligence, information management and other BI endeavors. It may provide just the information you need for a sizable competitive advantage.
Banking and Financial Services
- Better Management of Credit Risk: A Guide for Mid-Tier Banks, Credit Unions and Lenders
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Have you harnessed the power of automated, proactive credit risk management? Learn how to improve decision making and accurately forecast risk exposure by viewing this broadcast now. Panelists from the mid-tier banking, credit union and lending sectors demonstrate just how easy it is to integrate and optimize your existing credit risk processes.
- Bringing It All Together: Advancing the Use of BI and Analytics Across the Organization
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How do you implement a comprehensive business intelligence strategy that accelerates your organizational goals? To answer this question, a growing number of financial services institutions are creating Business Intelligence Competency Centers (BICCs). Join BI visionary Claudia Imhoff as she explores the components, benefits and inevitable pitfalls of a BICC and hear from industry experts who have experience in planning, implementing and maintaining a BICC.
- Credit Risk: Making The Most of Basel II - A Video Interview
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SAS invites you to explore how the Basel II Accord has changed the way banks approach credit risk management. Panelists Guido Ravoet, secretary general of the European Banking Federation, and Shahram Sharifi, divisional director responsible for credit risk in Lloyds TSB UK Retail Banking will discuss best practices in credit risk management, first in general terms and then with a particular focus on the success of Lloyds TSB. Other topics will include the key drivers of credit risk management, how to determine the cost benefit of Basel II compliance and the key challenges and obstacles to credit risk management.
- Credit Risk: Why You Should Develop Credit Scorecards In-House
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In the past, financial institutions acquired credit risk scorecards from a handful of credit risk vendors. Experience has shown that in-house credit risk scorecards can be developed faster, cheaper and with far more flexibility than before. This webcast discusses the main reasons behind the move towards internal scorecard development and provides some guidance on how these reasons can generate significant ROI for companies choosing to develop their scorecards inhouse.
- Getting it Right: Turning Customer Value into Competitive Advantage in Retail Banking
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Most retail banks have spent a decade developing and utilizing customer value metrics. But they may still be struggling with incorporating customer strategies into your product-focused environment. This video interview will infuse new thinking into your strategies for measuring and acting on customer value. Drawn from the combined thought leadership of SAS and Peppers & Rogers Group and supported by findings from their joint research study, this panel discussion reveals how you can more effectively measure, analyze and rally your organization around the concept of customer value – and use it to capture competitive advantage.
- Harness Customer Profitability and Lifetime Value
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Learn to provide the right services, at the right time, to the right customers. Find out how to be more effective with your offers and efficient with your resources. Hear how to understand your customers and tailor your services to fit their needs, using the secret weapon for success – analytics.
- Predictive Performance Management
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Are you achieving the same level of performance as your competitors? Chances are they've coupled today's analytic technologies with their current performance management tools for enhanced alignment and visibility. Learn what it takes to practice predictive performance management by viewing this informative Webcast. We'll show you how easy it is to get in and stay ahead of the game.
- Real-World Applications of Risk-Based AML Monitoring
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Regulatory agencies recommend a risk-based approach to monitor for potentially suspicious activity. Join anti-money laundering experts Marc Geeting, Lisa Luisi and David Stewart to hear how leading compliance organizations have successfully implemented this anti-money laundering strategy in their daily operations.
- Reliable Profitability Management Drives Bank Innovation and Excellence
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Accurate profitability and predictive performance management are the keys to organic growth. Yet, many organizations still combine flawed information from traditional costing systems with other financial and operational data to generate customer and product reports. View this on-demand Webcast to help drive your bank's innovation and excellence with new views on profitability, predictive behavior analysis, value/pricing optimization and more.
- Supercharging Your Business Intelligence with Text Analytics
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When you know how to make the most of text analytics in your organization, the potential for gained insight - and profits - is huge! Join our live Webcast to discover innovative ways of tapping and managing your unstructured data for enhanced customer intelligence, information management and other BI endeavors. It may provide just the information you need for a sizable competitive advantage.
- The CFO/CIO Dynamic: How Finance and IT Can Transform Their Roles and Add Greater Value
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The roles of finance and IT have quickly become front and center in many organizations, and more then ever, these departments are feeling the squeeze to improve business performance, know all the answers before the CEO asks, and do more with fewer resources. Despite these demands, many CFOs and CIOs have made real contributions to the success of their organizations. What are the secrets to their success in today’s fast-paced, highly challenging business environment? Find out when Business Finance and SAS join forces to bring you this Webcast featuring leading experts on business transformation. Panelists will also provide explanations and solutions for problems that have prevented the upward evolution of finance and IT in many companies.
- The Risk of Uncertainty Webcast Series: Coming to Grips with Innovation and People
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In the second of the three-part Webcast series, Coming to Grips with Innovation and People, don’t miss the opportunity to hear from Geoffrey Moore, author of Crossing the Chasm and Dealing with Darwin, and Michael O’Connor, co-author of Managing by Values and The Leader Within, as they explore the subtleties of managing innovation and people.
- The Risk of Uncertainty Webcast Series: Implications for the Future
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The first in a three-part Webcast series, Implications for The Future, will explore the connotations of behavioral risk and how you can leverage it for potential growth. Hear what behavioral risk is, how to view the consequences of your actions, and how you can prevent the negative impacts. David Furlonger, Gartner Industry Analyst will introduce behavioral risk and its implications and Joel Barker, futurist and adviser to global governments will focus on “cascade” thinking, a new way of predicting the outcomes and the new opportunities that underlie your decision making.
- The Risk of Uncertainty Webcast Series: Managing Communication and Change for Positive Action
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In the third of the three-part Webcast series, Managing Communication and Change for Positive Action, you’ll be inspired by thought leaders Holger Rathgeber, co-author of Our Iceberg is Melting, and Arthur Joseph, author of Vocal Power, as they discuss managing change and effective communication, and explain how to secure positive momentum and an inspired work force.
Communications
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Competing on Analytics in Communications: A Framework for Profitable Customer Experience Management
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Join us for a Webcast that will teach you how to drive enterprisewide growth through the development of a comprehensive and profit-oriented customer management strategy. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Scott Radcliffe, Business Director, Communications Global Practice for SAS, and Chad Jones, Chief Service Officer of Grande Communications. They will share their expertise regarding the steps telcos must take to acquire new customers, strengthen existing customer loyalty and optimize ROI.
- Telco Churn Management: Case Studies in Combating Telco Churn Through the Use of Business Intelligence
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Join us for the first in a series of five Webcasts that will address how you can improve customer retention through customer loyalty programs, pre-emptive call center programs, customer wants and needs analysis, behavioral segmentation, and other techniques. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Based on his extensive experience in the telecommunications industry, Mattison will review several creative – and successful – churn management and customer loyalty programs adopted by telcos throughout the world.
- Telco Churn Management: Indexes, Scores, Models and Report
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Join us for the fourth in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Based on his years of industry expertise, Mattison will provide an extensive review of the range of churn and loyalty reports, the models available and where each can be used most effectively.
- Telco Churn Management: Organizational Postures and Operational Models
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Join us for the third in a series of five Webcasts for the telecommunications industry where you’ll learn about the steps necessary to implementing successful churn management and customer loyalty programs, including organizing the programs, running them, conducting follow-ups and effectively measuring the results. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunications Consulting (XiT). Mattison will review several different loyalty postures telcos can take – including classic monopoly, retail, and zone-based and segment-management-based approaches – and assess the potential consequences of those postures.
- Telco Churn Management: Principles and Guidelines
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Join us for the second in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Mattison will describe how to understand and analyze customer loyalty and retention. You'll get an overview of the concepts of shopping cycles, the reasons for churn, the use of churn reason codes and the churn management maximization formula.
- Telco Churn Management: The ‘WAR’ Framework For Balanced Marketing Optimizing
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Join us for the final installment in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Tune in to this Webcast to learn how to optimize customer profitability through the WAR methodology: Wallet Share, Acquisition and Retention Optimization. You’ll gain a clearer understanding of this systematic and comprehensive collection of models, reports and prioritization rules that help you get the most from your marketing efforts.
Education
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Real-World Learning: What Can You Do to Give Your Grads a Competitive Edge?
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Give your students hands-on experience with analytics to prepare them for the demands of 21st-century business! SAS invites you to join Dr. Fay Cobb Payton and Dr. Jennifer Lewis Priestley, both university professors, as they describe how they're using hands-on experience with analytics to help their students stand out in an increasingly competitive global marketplace.
- Are We on the Brink of a Creativity Crisis?
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Join Richard Florida, SAS CEO Dr. Jim Goodnight and Dr. June St. Clair Atkinson, State Superintendent of North Carolina's public schools, as they share their visions for how an investment in innovation and creativity enables success in education, technology and business.
- Delivering Insight with Analytics
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Join our panel of higher education professionals for a frank discussion about the importance of applying the science of predictive analytics to the business of higher education. You’ll learn why it’s essential to effectively integrate the data you’re collecting, how to surface telling patterns in it and the benefits of applying analytics to make precise predictions and better decisions.
- Fast Forward: Analytics and Data Mining Skills Give Grads a Competitive Edge
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If your institution isn’t teaching students about the importance of analytics and data mining in the business world, now is the time to examine how doing so can improve their chances of gaining a true competitive edge in today’s cutthroat job market. SAS invites you to join distinguished panelists Dr. Ravi Bapna and Dr. Galit Shmueli, both faculty members at leading U.S. business schools, as they draw from their real-world teaching experience to discuss how students benefit from learning analytics and data mining techniques, the importance of using statistics and modeling expertly in the 21st-century business world and more.
- Institutional Research and SAS®:
The Right Information for the Right Decision at the Right Time
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How well institutions handle inquiries, integrate information and personalize their intelligence delivery has a significant impact on overall effectiveness. This Webcast examines the details of how Des Moines Area Community College (DMACC) in Iowa is using SAS software to understand the big picture of institutional effectiveness.
- Recruit and Retain Ideal Students
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In this Webcast, education industry experts will explain how you can use cutting-edge predictive analytics to help you pinpoint students who are the best candidates for admission; identify students at risk and position timely intervention strategies; and tailor programs and services to maximize student success.
- SAS® Intelligence Solutions for Education: SAS® Business Intelligence
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Today's fast-paced, competitive world means increasing pressure to do more with less and operate more efficiently. In this Webcast, you'll learn how SAS Business Intelligence can help you spend less time looking for answers and more time driving strategic decisions for your school or district.
- SAS® Intelligence Solutions for Education: SAS® Strategic Performance Management
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K-12 leaders need to be able to understand the performance of a school or district with one glance. They need to know that students, teachers and administrators are all moving in step with their vision for the future. In this Webcast, you'll learn how SAS Strategic Performance Management helps schools and districts not just manage performance, but also improve it.
- SAS Intelligence Solutions for Education: The SAS Enterprise Intelligence Platform
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Schools and districts often need help consolidating essential information from disparate data systems and presenting it in a clear, user-friendly and secure manner. In this Webcast, you’ll learn how the SAS® Enterprise Intelligence Platform can extend the value of existing IT systems and surface pertinent information – including student achievement results, teacher qualification data, program effectiveness and assessment data – in less time and in a more cost-effective way than you ever thought possible.
- Technology and Techniques for Strategic Enrollment Management
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How do we find and enroll the students of tomorrow? How do we reach them, and what will they need and desire to learn? In this Webcast, Robert E. Johnson, Senior Vice President at Sinclair Community College in Dayton, OH, describes the promise, principles and practices of truly strategic enrollment management.
Energy and Utilities
- AMI Implications and Issues of the 2005 U.S. Energy Policy Act (video interview)
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Tune in for an insightful discussion on the requirements and issues surrounding the U.S. Energy Policy Act of 2005. Why is the policy being implemented now, and how can it benefit the North American energy industry? What is the potential financial impact of the act’s implementation? As a result of the act, state regulatory agencies are now investigating whether utilities should install an advanced metering infrastructure and are making decisions about time-based rates for electric usage. During this Webcast, industry experts Patti Harper-Slaboszewicz of UtiliPoint and Doug Houseman of Capgemini will take a closer look at the implications of the U.S. Energy Policy Act in relation to enactment of an advanced metering infrastructure.
- Forecasting Energy Requirements
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Advanced Metering Infrastructure (AMI) will provide a wealth of valuable data about customer usage patterns, outages and theft. How can you fully utilize that data to optimize profitability? How can you gain true competitive advantage in predicting the need for purchased power? Join Mary Russell, senior manager of performance analytics at TXU, and Craig Carothers, senior business solution specialist at SAS, to learn more about how analytics are enabling utility companies to use their customer consumption data to deliver fast and accurate demand and load forecasting requirements. During this Webcast, the presenters will take a closer look at how TXU is using SAS analytics and the Electric Reliability Council of Texas’ profiling methodology to analyze energy usage by ESI ID. They will also discuss how TXU’s load forecasting process supports planning, pricing, financial reporting and business unit performance reporting to improve the bottom line.
Government
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Solving the Program Performance Puzzle: The Business Intelligence Link
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The multitude of options intended to help government agencies focus on performance initiatives – scorecards, activity-based costing, performance management solutions, and others – often results in a puzzling array of pieces that leave the even the most astute leaders asking, “How do these all fit together and support the end goals of our programs?” Anne Armstrong, Publisher of Federal Computer Week, leads an interactive discussion with government and industry experts to explore how agencies can use business intelligence solutions to help integrate approaches to program performance to provide instant value to both agencies and the oversight community.
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Modernizing Operations with Performance Management: U.S. Coast Guard’s Award-Winning Strategy and Business Intelligence (BI) Solution
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The U.S. Coast Guard Integrated Deepwater System (IDS) Program is a critical multiyear, multibillion dollar program to modernize and replace the Coast Guard’s aging ships and aircraft, and improve command, control and logistics systems. In this Webcast, you'll learn the steps a performance-based acquisition used to develop a measurement system that supports all phases of the acquisition; the software best practices used by the Deepwater Program; and how web-enabled analytics can take the balanced scorecard to the level of business intelligence for an organization.
- In Search of IT Governance
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How do you manage IT so that it adds value to your organization and the line of business it supports? You will hear from thought leaders and implementers who are at the forefront of aligning IT with the demands of today's business. Join us for this entire series or for the individual sessions that suit your interests.
- Performance Management in Government: Moving the Dials to Drive Real Results
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Join us for a Webcast that expands the discussion about performance management in government beyond a debate of definitions and instead focuses on how to implement proven strategies that work. Gary Cokins, an internationally recognized expert, speaker and author on performance management, will guide participants through an interactive discussion that will incorporate material from several of Cokins’ five books on advanced cost management and performance improvement systems.
- Smart or Outsmarted: How to Combat Improper Payments, Fraud, Waste and Abuse
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When it comes to fraud and improper payments, government agencies struggle against two primary culprits: criminals who seek to siphon funds from government programs and messy information systems that are vulnerable to wasteful mistakes. Join us for a Webcast that features government and industry experts who will explain how agencies outwit perpetrators of fraud, plug holes in their information systems and dramatically reduce errors and waste.
- The Defense Logistics Crossroads: Find the Path to Rapid Results
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Wartime realities and mounting fiscal pressures from Congress are forcing defense organizations to seek immediate changes in the way they approach logistics. From frustrations borne of enterprise system implementations that have not fulfilled their potential to the emergence of performance-based logistics and supply chain analytics, the current logistics environment presents defense leaders with a mix of complex obstacles and decisions. Presented by BetterManagement.com and sponsored by SAS and the Institute for Defense and Business, this Webcast will address the fact that defense organizations can no longer wait for the sweeping success of future technology systems. Hear defense leaders and supply chain experts explain strategies and solutions that can promptly address the pressing logistics challenges of today.
Healthcare Providers
- Automating Drug Safety and Signal Detection
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Interested in automating your exploratory and investigational reporting, signal detection and signal management process for improved efficiency and accurate results? We’ll show you how in this exciting Webcast! Join SAS and Cognizant Technology Services as we debut Cognizant’s new ASPIRE (Application for Signal Processing and Intuitive Reporting) solution and demonstrate how its scalable, SAS-based safety framework can fast-track your organization’s journey toward proactive pharmacovigilance and effective risk management.
- Creating Cutting-Edge Disease Management
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Are you considering all existing factors and using existing technologies to develop next generation disease management programs? Join Thad Perry, President, Health Research Corporation, Patricia Cerrito Ph.D. professor of mathematics at the University of Louisville and SAS, for this live Webcast as we discuss how existing data and text mining methodologies and analytics contribute to improving the disease management process.
- Detecting Healthcare Fraud Through Cutting-Edge Analytics
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Current healthcare fraud detection strategies are leading to the recovery of only an estimated 10 percent of a $150 billion annual loss. Join Keynote speaker Kyle Cheek, assistant manager of the special investigations department intelligence unit for Health Care Service Corporation (HCSC), and Richard Ingraham, SAS senior industry strategist to learn how predictive modeling technology is poised to turn that statistic on its head.
- Leading the Curve in Condition Management - The Predictive Analytics in Healthcare Series
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Do your rules-based solutions sufficiently analyze your customer data and zero in on individuals at risk for future health problems? Join SAS and Rick Pro of Highmark Inc., the nation's 10th largest health insurer, on Oct. 28 and learn how advanced analytics are redefining rules-based solutions to improve identification of at-risk individuals and more efficiently align patients and health interventions.
- SAS Optimizing Healthcare Webcast Series: Gaining Critical Insight Through Healthcare Analytics
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Join SAS and Healthways Inc. and find out how this leading and largest provider of Health and Care Support services – including disease management, high-risk care management and outcomes-driven wellness programs – is using powerful analytics to gain critical health-risk status knowledge.
- The Predictive Analytics in Healthcare Series - LIVE from the National Managed Health Care Congress
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Last year, hundreds of healthcare professionals tuned in for the Predictive Analytics in Healthcare Executive Webcast series. SAS is proud to continue these valuable discussions in 2005. We are pleased to kick off this year's series with a live webcast from the 2005 National Managed Health Care Congress in Washington. Speakers will address a wide range of important topics, including behavioral health, disease management, strategic management, and Medicaid and Medicare trends.
Health Insurance
- Detecting Healthcare Fraud Through Cutting-Edge Analytics
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Current healthcare fraud detection strategies are leading to the recovery of only an estimated 10 percent of a $150 billion annual loss. Join Keynote speaker Kyle Cheek, assistant manager of the special investigations department intelligence unit for Health Care Service Corporation (HCSC), and Richard Ingraham, SAS senior industry strategist to learn how predictive modeling technology is poised to turn that statistic on its head.
- Intuitive Health Plan Reporting: Empowering the Health Plan and Its Customers and Members
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Today's insurance benefit plans are evolving from more traditional products to those reliant upon medical case management, member health accountability and outcome incentives. Thus, the demand for information is great - as is the need for insightful data and analysis. Join this live Webcast to learn how progressive, intelligent platform technologies empower you to better meet these new health plan reporting needs.
- Leading the Curve in Condition Management - The Predictive Analytics in Healthcare Series
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Do your rules-based solutions sufficiently analyze your customer data and zero in on individuals at risk for future health problems? Join SAS and Rick Pro of Highmark Inc., the nation's 10th largest health insurer, on Oct. 28 and learn how advanced analytics are redefining rules-based solutions to improve identification of at-risk individuals and more efficiently align patients and health interventions.
- Performance Optimization for Health Insurers
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Join special guest Peter Turney, CEO of Cost Technology, and Rick Ingraham, senior healthcare strategist for SAS, to learn more about managing the key components of performance optimization in the healthcare industry through predictive analytics – so you can assess and improve costs, processes, resources and performance. You’ll also get an overview of the technology and best practices that can help you improve your organization’s performance optimization. The Webcast will close with a live Q&A session where you’ll have the opportunity to gain even greater insights into meeting your unique challenges.
- SAS Optimizing Healthcare Webcast Series: Gaining Critical Insight Through Healthcare Analytics
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Join SAS and Healthways Inc. and find out how this leading and largest provider of Health and Care Support services – including disease management, high-risk care management and outcomes-driven wellness programs – is using powerful analytics to gain critical health-risk status knowledge.
- The Predictive Analytics in Healthcare Series - LIVE from the National Managed Health Care Congress
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Last year, hundreds of healthcare professionals tuned in for the Predictive Analytics in Healthcare Executive Webcast series. SAS is proud to continue these valuable discussions in 2005. We are pleased to kick off this year's series with a live webcast from the 2005 National Managed Health Care Congress in Washington. Speakers will address a wide range of important topics, including behavioral health, disease management, strategic management, and Medicaid and Medicare trends.
Hospitality and Entertainment
- Discover and Maximize Total Patron Value
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How do you identify your best customers and maintain their loyalty by anticipating their needs? How do you effectively manage your resources to steer campaigns and services toward customers most likely to buy? In a highly competitive entertainment industry, gaining and keeping patron loyalty can be the best predictor of success. Join us for a Webcast that explores ways to identify untapped market segments and customers; measure and predict the behavior, preferences and value of customers; and offer the right promotions to the right patrons.
- How to Win Guests and Influence Revenue
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In an industry in which hotel occupancy is at 64 percent of capacity, how will hospitality businesses drive higher occupancy rates and improve pricing decisions? How can companies boost guest satisfaction, wallet share and loyalty? Join representatives from Deloitte Consulting and RCI Global Vacation Network as they discuss the latest challenges of the hospitality industry, and how optimizing pricing and accurately forecasting demand and resources may achieve optimal revenue management: selling the right room to the right customer at the right time for the right price.
Insurance
- Bringing It All Together: Advancing the Use of BI and Analytics Across the Organization
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How do you implement a comprehensive business intelligence strategy that accelerates your organizational goals? To answer this question, a growing number of financial services institutions are creating Business Intelligence Competency Centers (BICCs). Join BI visionary Claudia Imhoff as she explores the components, benefits and inevitable pitfalls of a BICC and hear from industry experts who have experience in planning, implementing and maintaining a BICC.
- Claims Fraud Prevention and Management Roundtable
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Are you up to date on the latest trends, challenges and costs affecting claims fraud? Do you know what best practices are working and why? Have you explored the market's newest technologies and how they can augment your success? Get an insider's take on today's most pressing claims fraud issues by watching this informative roundtable Webcast.
- Leveraging Predictive Analytics for Insurance
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Today’s insurance carriers face numerous challenges in the areas of operational risk, market risk, customer profitability, fraud and ratemaking. Learn how to overcome them by viewing this free, on-demand Web seminar presented by Insurance Networking News and SAS. You’ll discover how employing advanced, predictive analytics not only lowers your overall risk exposure – but also delivers increased ROI.
- Predictive Performance Management
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Are you achieving the same level of performance as your competitors? Chances are they've coupled today's analytic technologies with their current performance management tools for enhanced alignment and visibility. Learn what it takes to practice predictive performance management by viewing this informative Webcast. We'll show you how easy it is to get in and stay ahead of the game.
- Supercharging Your Business Intelligence with Text Analytics
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When you know how to make the most of text analytics in your organization, the potential for gained insight - and profits - is huge! Join our live Webcast to discover innovative ways of tapping and managing your unstructured data for enhanced customer intelligence, information management and other BI endeavors. It may provide just the information you need for a sizable competitive advantage.
- What Insurers Need to Know About Service-Oriented Architecture (SOA)
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What's all the buzz about service-oriented architecture (SOA) in the insurance industry? Why is SOA essential for enhancing the performance of your enterprise applications? How can you separate the truth from the hype? Be up front and center for this Webcast when TowerGroup presents its methodology for creating alignment between business and IT architectures (application, data and infrastructure). Hear from industry experts and representatives of companies already leveraging SOA.
Life Sciences
- Using CDISC Models to Analyze Drug Safety Data
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How do CDISC standards for global, platform-independent data enable researchers to improve medical research and related areas of healthcare? We used data sources from two pivotal studies that used similar but not identical protocols, were performed under current GCP, and whose results were published in the Journal of Neurosurgery to show how the data was shared, how the researchers uncovered data patterns interactively, and how they launched direct queries against adverse event safety data.
Manufacturing
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Master Data Management Webcast: Choosing the Right Data to Be “Master”
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What is master data management (MDM), and how can it benefit you? Although it may mean different things to different people, there are common elements with which to define its basic principles.
Join presenters from Knowledge Integrity Inc., DataFlux and SAS as they define MDM and share why it is growing in importance. They will
- Explain how companies working on a MDM initiative can begin by defining the metrics that will be used to determine which data will best fit their requirements.
- Discuss the large gray area between what does and does not qualify as master data and how to make that determination.
- Analyze three areas: customer master data, manufacturing master data and data synchronization.
- Are You Measuring Up? .... Secrets of Service Performance Management Revealed
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Join us for the third in a series of six Webcasts designed to help you improve service operations. This episode will focus on how to measure and track post-sales support to optimize service chain performance. Find out why experts from Warranty Week and SAS say a service performance management strategy is essential to realizing the full potential of a profit-focused, customer-centric service operation.
- Brother, Can You Spare a Part – Meet Targeted Customer Service Levels and Lower Inventory Costs
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Join us for the first in a series of six live Webcasts designed to help you improve service operations for 2007. Hear experts from Warranty Week, the US Coast Guard and SAS share proven ways to optimize service parts inventory and profitability, reduce costs and improve customer satisfaction.
- Burning Questions on Data Governance – Establish Ground Rules and Business Standards for Quality Information
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Join us for the second episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to pursue an effective data governance initiative that provides accurate, consistent information to support wise, forward-looking decisions. Learn why data quality is an essential component of any data governance initiative and how analytics can help you build upon a solid foundation of information to illuminate previously unknown patterns and trends in your information. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will share case studies and real world experiences about results that other organizations are experiencing and what you can expect by implementing a successful data governance strategy.
- Can You Hear Me Now?...Analytics for Call Center Excellence
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Join us for the second in a series of six live Webcasts designed to help you improve service operations. This episode will focus on how to optimize the performance of contact centers to improve operational efficiency, provide outstanding customer service, enhance customer loyalty, and increase sales and profits. Hear experts from Warranty Week, Zencos and SAS share proven best practices.
- Demystifying Forecasting: Can You Handle the Truth?
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Join BetterManagement.com and SAS for the fourth in a series of six live Webcasts designed to help you improve service operations. This episode will focus on why accurate forecasting and planning have become critical differentiators between good companies and great ones. Experts from the University of Tennessee, Campbell Soup Company and SAS will explain the results various companies have achieved by using advanced demand and consensus forecasting technologies in their enterprises.
- Master Data Management Essentials – Organize and Optimize Customer Data to Illuminate Hidden Opportunities
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Tune in to the first episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to create a consistent, accurate view of your customer information, measure your performance improvement and use predictive analytics to make better decisions. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will explain how best-in-class organizations are applying effective strategies and efficient processes for managing vast amounts of customer data and finding insights hidden in your information.
- Mining Text for Golden Service – What Value Glimmers Below the Surface?
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Join us for the fifth in a series of six live Webcasts designed to help you improve service operations. Hear experts from Warranty Week, Accenture and SAS share proven ways to integrate text mining with other forms of analysis across the service chain. You will learn how this approach enhances your ability to make decisions about critical business areas like warranty management, call centers and field service.
- Quality Intelligence: The Key to Success
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Join SAS for a live Web seminar to learn how your organization can achieve new levels of manufacturing quality, improve performance and detect issues before they become top problems. You'll hear from leading quality expert Subir Chowdhury, chairman and CEO for the American Supplier Institute Consulting Group, the world leader on Six Sigma Leadership implementation consulting and training. Leo Wright, industry strategist for SAS' Manufacturing Intelligence Center, will also speak. Don't miss out on this opportunity to learn how SAS can help you speed time to market, reduce warranty costs and detect trends before they affect quality.
- Rightsizing Your Accruals: Transforming Lazy Capital into Working Capital
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In 2005, approximately 800 corporations were required to report warranty accruals in accordance with SEC regulations. For the majority of these companies, developing accrual estimates is a time-consuming, manual process that yields inaccurate estimates of future warranty claims. These faulty estimates typically lead to over-funding the account, which leaves capital sitting around -- otherwise known as "lazy capital." On the other hand, inaccuracy can also lead to under-funded accounts that may result in a financial crisis to adjust the accounts. Join BetterManagement.com and SAS to hear case studies that quantify the impact automation and sophisticated modeling have on the bottom line by transforming lazy capital into working capital. You'll even hear how one company decreased its error rate from 26 percent to less than 1 percent.
- SAS® Warranty Analysis Webcast
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Learn how you can benefit directly from the latest version of SAS® Warranty Analysis. With five years of proven results in more than a dozen major manufacturing organizations, the solution includes new improvements to help you identify root causes faster than ever.
- Supply Chain Outlook – From the Rearview Mirror to New Horizons
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Do you know how your supply chain will stack up against the competition in 2008? Join Eric Arnum, Editor of Warranty Week, and an industry expert from SAS for a look ahead at the business characteristics and technologies that will separate good supply chains from great ones this year. Arnum will present a retrospective of supply chain activities and issues in 2007 and a prospectus of the manufacturing industry in 2008. Some of the topics under discussion will include demand planning and forecasting, supply risk, warranty management, service excellence and customer service.
- The Impact of Warranties: Profits, Performance & Process
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Join us for the first in a series of four live Webcasts designed to provide you with the information you need to jump-start your warranty strategies for 2006. Tune in with industry expert Eric Arnum, editor of Warranty Week, for an insightful discussion on a variety of important issues affecting the warranty market in the new year. Learn what to expect from the entry of large discount retailers into the extended warranty market, how rising warranty costs in the automotive sector will affect you, and much more.
- What’s the Bottom Line? Connecting Your Supply Chain to Financial Results
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Join us for the sixth episode in a series of Webcasts designed to help you improve service operations. Hear experts from ConAgra Foods, FinListics, the Georgia Institute of Technology and SAS share a proven and practical three-step approach to using better supply chain management (SCM) to make a direct and significant difference to your organization’s financial performance. A case study will also illustrate how you can identify the business areas in which you can make the greatest financial impact with your supply chain, clearly demonstrate this financial value to other executives and build consensus for future SCM initiatives.
Retail
- 21st-Century Retail Merchandising and Customer Management
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Top retailers understand why it's essential to analyze the data they collect. They want to gain advanced insight and use comprehensive, accurate and forward-looking retail intelligence to win. They're competing on analytics. Are you? This Webcast explores the challenges of 21st-century retailing and how the ability to deliver strategic analytic insight can keep your organization ahead of the pack.
- Compliance Dialogues: Gap Inc. exec and others discuss compliance challenges
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Compliance Dialogues, is a series of free monthly Webcasts sponsored by Compliance Week that brings you the real-world experiences of companies and how they are dealing with compliance issues. Join us for the October Webcast, co-sponsored by SAS, which features special guests Michelle Banks, vice president and associate general counsel of corporate compliance and governance for Gap Inc., and Phil Strand, senior director for the SAS Financial Intelligence Practice.
- Focus on Retail Optimization from SAS
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Competing in retail has always meant offering the right product to the right customer at the right price and at the right time. But with competition for consumer business becoming more and more intense, the margin for error has shrunk. Now you have to get it right every time. Join Lori Schafer, Vice President Global Retail Practice, and Alexi Sarnevitz, Senior Director of Global Retail Strategy, to learn how revenue optimization technology can allow you to drive significant business improvement by comprehensively managing prices, promotions and markdowns on both short and long lifecycle products.
- Market Planning and Portfolio Optimization for Retail
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With the demise of the mass market, today's most successful retailers are taking a consumer-centric approach to all elements of their business – including real estate portfolio management. Watch this Webcast to learn how the Market Planning and Portfolio Optimization solution from SAS, BearingPoint and ESRI can help your organization answer vital questions about market planning and site selection, improving visibility and control over every aspect of your organization’s combined retail real estate activities.
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