On-Demand Webinar

Boost CX + Find Hidden Revenue Opportunities With Real-Time Analytics

In just 20 minutes, learn how real-time analytics offers a genuine competitive edge as the hospitality and gaming industry finds its way forward.

About the webinar

Revenue management for hotel rooms has been a core component of gaming and hospitality strategies for decades.

But what about other outlets at the business that are often seen simply in terms of ancillary revenue opportunities?

Spas, restaurants, sportsbooks, pools and retail stores typically “set it and forget it” when it comes to pricing. However, viewing these outlets as more than just ways to statically boost revenue opens the doors to so much more.

In this webinar, our in-house industry expert explores how real-time analytics creates dynamic revenue opportunities, improves the customer experience and boosts the bottom line.

What you'll learn:

  • How the pandemic has accelerated digital adoption at hotels and casinos.
  • Why and how automation technologies lead to revenue success.
  • How to efficiently manage costs in the new labor landscape.
  • Why breaking down silos across departments is so important.
  • What properties can gain from personalized customer experiences and real-time marketing efforts.

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About the Expert

Chris Knothe
Principal Industry Consultant for Hospitality and Gaming