Ask the Expert webinar series

Journeys in SAS® Customer Intelligence 360: Move From Email Blasts to Customer-First Orchestration

Join this webinar to learn how marketers can break free from one-size-fits-all, generic campaign blasts.

On-Demand: (Originally presented: July 23, 2026) • Cost: Complimentary

Watch now

About the webinar

Scheduled Journeys in SAS® Customer Intelligence 360 help you move from disconnected batch campaigns to coordinated, customer-focused engagement. Instead of building and managing individual communications, you can visually design multi-step, cross-channel journeys that guide customers through meaningful interactions over time.

Discover how the latest agentic AI capabilities can help automate journey creation, making it faster and easier to build, refine and launch customer journeys.

Join us to hear how SAS Customer Intelligence 360 users are empowered to create orchestrated customer journeys that utilize insights to boost campaign relevance and customer engagement.

You will learn how to:

  • Get started and see how easy it is to orchestrate a multi-step omnichannel campaign.
  • Use tips and tricks to make your campaign flow respond to customer behavior.
  • Understand the wealth of data points and insights provided.
  • Leverage agentic AI to speed up journey setup and reduce manual configuration effort.

Have a SAS profile? To complete this form automatically Sign In

*
*
*
*
 
 
*
*

All personal information will be handled in accordance with the SAS Privacy Statement.

 
  Yes, I would like to receive occasional emails from SAS and SAS business partners about their products and services. I understand I can withdraw my consent at any time by clicking the opt-out link in the emails.
 
 

About the experts


Mark Korey

Senior Product Manager, SAS

Mark is a seasoned marketing technologist with more than three decades of experience, including 20 years at SAS. He excels at bridging the business and IT divide, leads efforts to advance MarTech tools and delivers cohesive practical solutions. Skilled at translating marketing goals into actionable technology initiatives, collaborating with cross-functional teams and extracting nuggets of knowledge from mountains of data – this background made him a natural fit for crafting the future of journey orchestration in SAS Customer Intelligence 360. Here he drives the modernization of MarTech to create integrated features that simplify the complexity. His leadership has delivered impactful solutions for organizations of all sizes, across industries from telecom and transportation to finance and fantasy sports.

Watch now