Live Webinar

From Insight to Action: Operationalizing AI Decision Intelligence

Reducing inefficiencies, mitigating risk and improving customer experiences with trusted, scalable decision intelligence.

Tuesday, March 24, 10 a.m. ET | 4 p.m. CET | • Cost: Complimentary

About the webinar

Act faster. Work more efficiently. Deliver better customer experiences. You’ve heard the orders, but how do you move forward with fragmented decision processes that keep holding you back?

As a Leader in the Gartner® Magic QuadrantTM for Decision Intelligence Platforms, 2026, SAS works with organizations that are moving beyond isolated AI use cases to embed smarter, governed decisions directly into operations.

This webinar focuses on the decision pressure points that drive organizations to rethink how they operate. From improving efficiency and customer experience to staying ahead of risk and failure, we explore the real-world moments where better decision intelligence delivers measurable impact.

Key takeaways:

  • How modern decision intelligence improves efficiency, reduces risk and enhances customer experiences in high-pressure operational moments.
  • Why governance, transparency and business rules are essential to making AI-driven decisions trustworthy and business-aligned.
  • Practical approaches to connecting data, models and decision logic while managing complexity and scaling from pilot to production.

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About the expert


Albert Qian

Product Marketing Manager, SAS

Albert Qian leads enterprise decisioning product marketing for SAS, translating technical information into business value. He collaborates with product management, sales, partner marketing and customer teams to develop market messaging that drives impact. Qian has a bachelor's degree in business from Santa Clara University and lives in the San Francisco Bay Area and can often be found at tech events or in the spin studio.


Diana Maris

Sr. Product Manager

Diana Maris is a Senior Product Manager for SAS Intelligent Decisioning, where she blends more than a decade of experience in Business Intelligence consulting with a passion for innovative AI-driven decisioning solutions. Her journey has taken her across diverse sectors, including Financial Services, Healthcare, Education, Government, and Supply Chain, equipping me with a holistic view of complex business challenges.