Tune in to this Webinar to learn how 334 top financial organizations are now evolving their enterprise risk management (ERM) strategies to stay competitive amid the credit crisis. This Webinar presents findings from a 2009 SAS and Economist Intelligence Unit survey.

How do you implement a comprehensive business intelligence strategy that accelerates your organizational goals? To answer this question, a growing number of financial services institutions are creating Business Intelligence Competency Centers (BICCs). Join BI visionary Claudia Imhoff as she explores the components, benefits and inevitable pitfalls of a BICC and hear from industry experts who have experience in planning, implementing and maintaining a BICC.

SAS invites you to explore how the Basel II Accord has changed the way banks approach credit risk management. Panelists Guido Ravoet, secretary general of the European Banking Federation, and Shahram Sharifi, divisional director responsible for credit risk in Lloyds TSB UK Retail Banking will discuss best practices in credit risk management, first in general terms and then with a particular focus on the success of Lloyds TSB. Other topics will include the key drivers of credit risk management, how to determine the cost benefit of Basel II compliance and the key challenges and obstacles to credit risk management.

In the past, financial institutions acquired credit risk scorecards from a handful of credit risk vendors. Experience has shown that in-house credit risk scorecards can be developed faster, cheaper and with far more flexibility than before. This webcast discusses the main reasons behind the move towards internal scorecard development and provides some guidance on how these reasons can generate significant ROI for companies choosing to develop their scorecards inhouse.  

Most retail banks have spent a decade developing and utilizing customer value metrics. But they may still be struggling with incorporating customer strategies into your product-focused environment. This video interview will infuse new thinking into your strategies for measuring and acting on customer value. Drawn from the combined thought leadership of SAS and Peppers & Rogers Group and supported by findings from their joint research study, this panel discussion reveals how you can more effectively measure, analyze and rally your organization around the concept of customer value – and use it to capture competitive advantage.

Learn to provide the right services, at the right time, to the right customers.  Find out how to be more effective with your offers and efficient with your resources.  Hear how to understand your customers and tailor your services to fit their needs, using the secret weapon for success – analytics.

Want to efficiently combat the growing sophistication – and costs – of fraud? View this Webinar! Industry experts discuss how leading financial organizations are turning to social network analysis (SNA) to leverage disparate data sources for superior fraud intelligence. We’ll explore: the growth and tactics of emerging first- and third-party fraud; ways to avoid monetary and reputational loss; best practices for applying advanced analytics; and using SNA as a visualization tool to identify broader crime rings.

Are you achieving the same level of performance as your competitors? Chances are they've coupled today's analytic technologies with their current performance management tools for enhanced alignment and visibility. Learn what it takes to practice predictive performance management by viewing this informative Webcast. We'll show you how easy it is to get in and stay ahead of the game.

Fraud continues to proliferate across financial institutions, through multiple lines of business and banking channels (payments, account opening, online banking, etc.). Industry experts will identify and share best practices and ideas around the prevention, investigation and detection of possible fraudulent activities. Please join us for this on-demand webcast!

Regulatory agencies recommend a risk-based approach to monitor for potentially suspicious activity. Join anti-money laundering experts Marc Geeting, Lisa Luisi and David Stewart to hear how leading compliance organizations have successfully implemented this anti-money laundering strategy in their daily operations.

Have you harnessed the power of automated, proactive credit risk management? Learn how to improve decision making and accurately forecast risk exposure by viewing this broadcast now. Panelists from the mid-tier banking, credit union and lending sectors demonstrate just how easy it is to integrate and optimize your existing credit risk processes.

Have you harnessed the power of automated, proactive credit risk management? Learn how to improve decision making and accurately forecast risk exposure by viewing this broadcast now. Panelists from the mid-tier banking, credit union and lending sectors demonstrate just how easy it is to integrate and optimize your existing credit risk processes.

Would you like to know new methods for identifying potential red flags? Listen to this webcast and discover how to arm your organization with the right tools to efficiently prevent financial system misuse while complying with laws in diverse jurisdictions.

Are internal competition over customers and the fragmentation of marketing activities keeping your enterprise from achieving customer-focused excellence? This audio Web seminar will teach you how to create a unified framework for better internal collaboration so that you can create more effective marketing strategies and build strong customer relationships.

Join us for a Webcast that will teach you how to drive enterprisewide growth through the development of a comprehensive and profit-oriented customer management strategy. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Scott Radcliffe, Business Director, Communications Global Practice for SAS, and Chad Jones, Chief Service Officer of Grande Communications. They will share their expertise regarding the steps telcos must take to acquire new customers, strengthen existing customer loyalty and optimize ROI.

Join us for the first in a series of five Webcasts that will address how you can improve customer retention through customer loyalty programs, pre-emptive call center programs, customer wants and needs analysis, behavioral segmentation, and other techniques. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Based on his extensive experience in the telecommunications industry, Mattison will review several creative – and successful – churn management and customer loyalty programs adopted by telcos throughout the world.

Join us for the fourth in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Based on his years of industry expertise, Mattison will provide an extensive review of the range of churn and loyalty reports, the models available and where each can be used most effectively.

Are internal competition over customers and the fragmentation of marketing activities keeping your enterprise from achieving customer-focused excellence? This audio Web seminar will teach you how to create a unified framework for better internal collaboration so that you can create more effective marketing strategies and build strong customer relationships.

Tune in to hear how SAS, the Peppers and Rogers Group and Jubelirer Research recently joined forces to study multichannel customer experience management. Our research has uncovered what’s working, what’s broken and the most important priorities for more profitable and mutually valuable customer experiences.

Today's fast-paced, competitive world means increasing pressure to do more with less and operate more efficiently. In this Webcast, you'll learn how SAS Business Intelligence can help you spend less time looking for answers and more time driving strategic decisions for your school or district.

K-12 leaders need to be able to understand the performance of a school or district with one glance. They need to know that students, teachers and administrators are all moving in step with their vision for the future. In this Webcast, you'll learn how SAS Strategic Performance Management helps schools and districts not just manage performance, but also improve it.

Join Richard Florida, SAS CEO Dr. Jim Goodnight and Dr. June St. Clair Atkinson, State Superintendent of North Carolina's public schools, as they share their visions for how an investment in innovation and creativity enables success in education, technology and business.

Join our panel of higher education professionals for a frank discussion about the importance of applying the science of predictive analytics to the business of higher education. You’ll learn why it’s essential to effectively integrate the data you’re collecting, how to surface telling patterns in it and the benefits of applying analytics to make precise predictions and better decisions.

If your institution isn’t teaching students about the importance of analytics and data mining in the business world, now is the time to examine how doing so can improve their chances of gaining a true competitive edge in today’s cutthroat job market. SAS invites you to join distinguished panelists Dr. Ravi Bapna and Dr. Galit Shmueli, both faculty members at leading U.S. business schools, as they draw from their real-world teaching experience to discuss how students benefit from learning analytics and data mining techniques, the importance of using statistics and modeling expertly in the 21st-century business world and more.

SAS® OnDemand for Academics: Enterprise Guide® can be used as a convenient, flexible resource that students can access any time they choose. Discover how this solution increased students’ usage of SAS, imparting valuable skills and improving their marketability.

How well institutions handle inquiries, integrate information and personalize their intelligence delivery has a significant impact on overall effectiveness. This Webcast examines the details of how Des Moines Area Community College (DMACC) in Iowa is using SAS software to understand the big picture of institutional effectiveness.

Join Richard Florida, SAS CEO Dr. Jim Goodnight and Dr. June St. Clair Atkinson, State Superintendent of North Carolina's public schools, as they share their visions for how an investment in innovation and creativity enables success in education, technology and business.

Join us for to discover how SAS® OnDemand for K-12 will help you confidently make decisions and become more data driven without additional investments in hardware or personnel. Hear how one superintendent uses this hosted solution in his district to quickly analyze data, improve reporting, spot trends in enrollment and cut unnecessary costs.

Go beyond the textbook to encourage insights through doing, seeing and listening. Hear how virtual learning community leaders are using SAS^® Curriculum Pathways^® as an online partner to provide interactive, standards-based resources in English, science, math, social studies and Spanish.

Many government leaders are frustrated because they realize the answers they need to stop purchase card fraud rest in the information they already have; they are just not able to connect the right pieces of data and uncover hidden patterns that point to fraudulent behavior. Join a panel of experts from the US Department of Homeland Security, Deloitte and SAS for a discussion about how you can integrate, analyze and share information to address these issues.

The U.S. Coast Guard Integrated Deepwater System (IDS) Program is a critical multiyear, multibillion dollar program to modernize and replace the Coast Guard’s aging ships and aircraft, and improve command, control  and logistics systems. In this Webcast, you'll learn the steps a performance-based acquisition used to develop a measurement system that supports all phases of the acquisition; the software best practices used by the Deepwater Program; and how web-enabled analytics can take the balanced scorecard to the level of business intelligence for an organization.

After spending billions of dollars in logistics transformation, many defense organizations are still trying to get greater value from transactional systems that store vast amounts of information but cannot provide forward-looking insights. Tune into this Webcast to hear former military leaders and defense experts share proven insights for using business analytics to get a better understanding of the information they collect and make complex decisions.

In this Webcast, you’ll gain firsthand insights from a former town manager of one of the fastest-growing communities in North Carolina on how business intelligence and data integration can be applied to enhance quality of life of residents. Learn what role technology played in optimizing resource allocation and operational efficiencies throughout town government, specifically in public safety and development services.

Doing more with less is one of the major challenges facing state and local governments today. Budgetary pressures are compounded by rising costs, increasing constituent expectations and legislative scrutiny. Join Dr. Peter Turney to learn how to use your key resources in the most efficient way possible.

Watch this on-demand webcast of the SAS Health & Life Sciences Executive Conference 2009.

Join SAS and Health Data Management for a web seminar exploring the results of a study focused on health insurance senior actuarial executives’ attitudes toward the use of analytics. The study specifically addressed the use of analytics in managing and leveraging data, forecasting, trend analysis, reserve management and related matters, as well as their perceptions of these tools.

Current healthcare fraud detection strategies are leading to the recovery of only an estimated 10 percent of a $150 billion annual loss. Join Keynote speaker Kyle Cheek, assistant manager of the special investigations department intelligence unit for Health Care Service Corporation (HCSC), and Richard Ingraham, SAS senior industry strategist to learn how predictive modeling technology is poised to turn that statistic on its head.

Today's insurance benefit plans are evolving from more traditional products to those reliant upon medical case management, member health accountability and outcome incentives. Thus, the demand for information is great - as is the need for insightful data and analysis. Join this live Webcast to learn how progressive, intelligent platform technologies empower you to better meet these new health plan reporting needs.

Do your rules-based solutions sufficiently analyze your customer data and zero in on individuals at risk for future health problems? Join SAS and Rick Pro of Highmark Inc., the nation's 10th largest health insurer, on Oct. 28 and learn how advanced analytics are redefining rules-based solutions to improve identification of at-risk individuals and more efficiently align patients and health interventions.

Are you considering all existing factors and using existing technologies to develop next generation disease management programs? Join Thad Perry, President, Health Research Corporation, Patricia Cerrito Ph.D. professor of mathematics at the University of Louisville and SAS, for this live Webcast as we discuss how existing data and text mining methodologies and analytics contribute to improving the disease management process.

Current healthcare fraud detection strategies are leading to the recovery of only an estimated 10 percent of a $150 billion annual loss. Join Keynote speaker Kyle Cheek, assistant manager of the special investigations department intelligence unit for Health Care Service Corporation (HCSC), and Richard Ingraham, SAS senior industry strategist to learn how predictive modeling technology is poised to turn that statistic on its head.

Do your rules-based solutions sufficiently analyze your customer data and zero in on individuals at risk for future health problems? Join SAS and Rick Pro of Highmark Inc., the nation's 10th largest health insurer, on Oct. 28 and learn how advanced analytics are redefining rules-based solutions to improve identification of at-risk individuals and more efficiently align patients and health interventions.

How do you implement a comprehensive business intelligence strategy that accelerates your organizational goals? To answer this question, a growing number of financial services institutions are creating Business Intelligence Competency Centers (BICCs). Join BI visionary Claudia Imhoff as she explores the components, benefits and inevitable pitfalls of a BICC and hear from industry experts who have experience in planning, implementing and maintaining a BICC.

Traditional efficiency measures will only take insurers so far. The key is knowing where to focus efforts and resources – and that’s insight you can gain with predictive analytics. Join our panel of experts as they discuss how predictive analytics can help data-rich but information-poor companies become insight-rich through a holistic data analytics strategy.

Today’s insurance carriers face numerous challenges in the areas of operational risk, market risk, customer profitability, fraud and ratemaking. Learn how to overcome them by viewing this free, on-demand Web seminar presented by Insurance Networking News and SAS. You’ll discover how employing advanced, predictive analytics not only lowers your overall risk exposure – but also delivers increased ROI.

Hosted by Pharmaceutical Executive and SAS, view this Webcast to learn how to strengthen your organization in the evolving commercial model. You’ll discover how to make smarter sales and marketing decisions based on an in-house business analytics framework that: uncovers real intelligence, solves complex business problems, indentifies high-value customers, creates clear and distinct competitive advantage, and drives sustainable growth through innovation.

How do CDISC standards for global, platform-independent data enable researchers to improve medical research and related areas of healthcare?  We used data sources from two pivotal studies that used similar but not identical protocols, were performed under current GCP, and whose results were published in the Journal of Neurosurgery to show how the data was shared, how the researchers uncovered data patterns interactively, and how they launched direct queries against adverse event safety data.

Join us for the third in a series of six Webcasts designed to help you improve service operations. This episode will focus on how to measure and track post-sales support to optimize service chain performance. Find out why experts from Warranty Week and SAS say a service performance management strategy is essential to realizing the full potential of a profit-focused, customer-centric service operation.

Join us for the first in a series of six live Webcasts designed to help you improve service operations for 2007. Hear experts from Warranty Week, the US Coast Guard and SAS share proven ways to optimize service parts inventory and profitability, reduce costs and improve customer satisfaction.

Join us for the second episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to pursue an effective data governance initiative that provides accurate, consistent information to support wise, forward-looking decisions. Learn why data quality is an essential component of any data governance initiative and how analytics can help you build upon a solid foundation of information to illuminate previously unknown patterns and trends in your information. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will share case studies and real world experiences about results that other organizations are experiencing and what you can expect by implementing a successful data governance strategy.

Join SAS and BetterManagement.com for a complimentary Webcast that will examine the pitfalls of buying into the wrong warranty management solutions. You’ll also gain insights into how you can tap the full business value of your warranty management program. Eric Arnum, Editor of Warranty Week, will lead a panel of warranty experts to describe how a robust warranty management program – fueled by analytics – can help you reduce costs, increase profits, improve customer satisfaction and much more! Joining Arnum in the discussion will be John Kerr, General Manager of Global Quality Systems for Whirlpool Corp., and David Froning, Product Manager for warranty solutions at SAS.

Join us for the second in a series of six live Webcasts designed to help you improve service operations. This episode will focus on how to optimize the performance of contact centers to improve operational efficiency, provide outstanding customer service, enhance customer loyalty, and increase sales and profits. Hear experts from Warranty Week, Zencos and SAS share proven best practices.

Recently, SAS conducted a research survey to uncover deep insights about how organizations use demand forecasting to improve profits, market share and customer satisfaction.

Tune in to hear forecasting experts from Purdue University and SAS share the results and highlight key trends from the survey. These experts will offer their interpretations and provide specific, real-world suggestions for using technology and business approaches to integrate customer and other upstream data into a profit-driving demand plan.

Join BetterManagement.com and SAS for the fourth in a series of six live Webcasts designed to help you improve service operations. This episode will focus on why accurate forecasting and planning have become critical differentiators between good companies and great ones. Experts from the University of Tennessee, Campbell Soup Company and SAS will explain the results various companies have achieved by using advanced demand and consensus forecasting technologies in their enterprises.

Tune in to the first episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to create a consistent, accurate view of your customer information, measure your performance improvement and use predictive analytics to make better decisions. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will explain how best-in-class organizations are applying effective strategies and efficient processes for managing vast amounts of customer data and finding insights hidden in your information.

What is master data management (MDM), and how can it benefit you? Although it may mean different things to different people, there are common elements with which to define its basic principles.

Join presenters from Knowledge Integrity Inc., DataFlux and SAS as they define MDM and share why it is growing in importance. They will

• Explain how companies working on a MDM initiative can begin by defining the metrics that will be used to determine which data will best fit their requirements.
• Discuss the large gray area between what does and does not qualify as master data and how to make that determination.
• Analyze three areas: customer master data, manufacturing master data and data synchronization.

 

Join us for the fifth in a series of six live Webcasts designed to help you improve service operations. Hear experts from Warranty Week, Accenture and SAS share proven ways to integrate text mining with other forms of analysis across the service chain. You will learn how this approach enhances your ability to make decisions about critical business areas like warranty management, call centers and field service.

If you do not currently use SAS® Forecast Server or SAS® High-Performance Forecasting but are interested in how analytics can make your forecasts better, then this Webcast is for you. You will learn how to shift from the standard forecasting techniques and gut judgments of the past to new, sophisticated approaches for shaping demand. Find out how you can use SAS® Demand-Driven Forecasting software to incorporate customer demand signals and market trends into your demand forecasts – accurately, frequently and in real time. Learn to create consensus forecasts that you can confidently share across the organization to improve the S&OP process. This event will take a brief historical look at forecasting, leading up to the advanced statistically based forecasting systems of today. These include new collaborative consensus forecasting methods that use demand-sensing technologies and consider workflow. The event will conclude with a discussion about the future of forecasting (e.g., patented “new product” forecasting).

When you know how to make the most of text analytics in your organization, the potential for gained insight - and profits - is huge! Join our live Webcast to discover innovative ways of tapping and managing your unstructured data for enhanced customer intelligence, information management and other BI endeavors. It may provide just the information you need for a sizable competitive advantage.

Top retailers understand why it's essential to analyze the data they collect. They want to gain advanced insight and use comprehensive, accurate and forward-looking retail intelligence to win. They're competing on analytics. Are you? This Webcast explores the challenges of 21st-century retailing and how the ability to deliver strategic analytic insight can keep your organization ahead of the pack.

Competing in retail has always meant offering the right product to the right customer at the right price and at the right time. But with competition for consumer business becoming more and more intense, the margin for error has shrunk. Now you have to get it right every time. Join Lori Schafer, Vice President Global Retail Practice, and Alexi Sarnevitz, Senior Director of Global Retail Strategy, to learn how revenue optimization technology can allow you to drive significant business improvement by comprehensively managing prices, promotions and markdowns on both short and long lifecycle products.

In a world where the traditional bases of competitive advantage have largely evaporated, how do you separate your organization’s performance from the pack? Join our panel of industry experts, including author Thomas H. Davenport and members of the National Retail Federation, Teradata and SAS for a timely discussion about how retailers are leveraging the latest analytic solutions to grow market share, improve profitability and even thrive in today’s challenging retail environment.

With the demise of the mass market, today's most successful retailers are taking a consumer-centric approach to all elements of their business – including real estate portfolio management. Watch this Webcast to learn how the Market Planning and Portfolio Optimization solution from SAS, BearingPoint and ESRI can help your organization answer vital questions about market planning and site selection, improving visibility and control over every aspect of your organization’s combined retail real estate activities.

Join our panel of retail industry experts for a candid conversation about how process and assortment optimization techniques and solutions are paving the way for retailers to deliver customer-centric assortments.

In the high-stakes world of the US gaming industry, Foxwoods competes with casinos across the country for the same groups of valuable patrons. Foxwoods shares how it forges strong patron relationships through the use of customer data by developing sophisticated profiles of clients and executing highly personalized, micro-targeted marketing campaigns.

How do you identify your best customers and maintain their loyalty by anticipating their needs? How do you effectively manage your resources to steer campaigns and services toward customers most likely to buy? In a highly competitive entertainment industry, gaining and keeping patron loyalty can be the best predictor of success. Join us for a Webcast that explores ways to identify untapped market segments and customers; measure and predict the behavior, preferences and value of customers; and offer the right promotions to the right patrons.

In an industry in which hotel occupancy is at 64 percent of capacity, how will hospitality businesses drive higher occupancy rates and improve pricing decisions? How can companies boost guest satisfaction, wallet share and loyalty? Join representatives from Deloitte Consulting and RCI Global Vacation Network as they discuss the latest challenges of the hospitality industry, and how optimizing pricing and accurately forecasting demand and resources may achieve optimal revenue management: selling the right room to the right customer at the right time for the right price.

Tune in for an insightful discussion on the requirements and issues surrounding the U.S. Energy Policy Act of 2005. Why is the policy being implemented now, and how can it benefit the North American energy industry? What is the potential financial impact of the act’s implementation? As a result of the act, state regulatory agencies are now investigating whether utilities should install an advanced metering infrastructure and are making decisions about time-based rates for electric usage. During this Webcast, industry experts Patti Harper-Slaboszewicz of UtiliPoint and Doug Houseman of Capgemini will take a closer look at the implications of the U.S. Energy Policy Act in relation to enactment of an advanced metering infrastructure.

How can you predict when equipment failures will occur? Is there a better way to prevent unplanned shutdowns? How can you improve asset availability and reduce maintenance costs?

Tune in to this Webcast and hear experts from Hart Energy Publications and SAS discuss how oil and gas organizations can use business analytics to answer critical questions and improve facility integrity management. Learn how an analytics-based strategy will provide more comprehensive, predictive insights that are missing from traditional approaches to maintenance.

You will also see a solution overview of SAS^® software capabilities that can help you get an integrated view of asset condition and performance, mitigate safety and reliability risks, and work with your existing systems to unlock the predictive value of your information.