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- 21st-Century Retail Merchandising and Customer Management
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Top retailers understand why it's essential to analyze the data they collect. They want to gain advanced insight and use comprehensive, accurate and forward-looking retail intelligence to win. They're competing on analytics. Are you? This Webcast explores the challenges of 21st-century retailing and how the ability to deliver strategic analytic insight can keep your organization ahead of the pack.
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- A CFO's Guide to Analytics
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Chart the right BPM 2.0 strategy for your organization (and your career). This Webcast from Business Finance and SAS explores where to start, what results to expect, and how much of a proactive role should you as a CFO take in championing the use of analytics across business lines. Hear practical insights from industry thought leaders and one organization’s real-world experience.
- A CFO's Guide to Profitable Growth and Shareholder Value
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This Business Finance Influencers Webcast reveals how to chart a path to sustained growth, profitability and shareholder value. Learn insights from new BusinessWeek research and hear about best practices from finance organizations across the globe from performance management experts Jack Alexander, President of Value Advisory Group LLC, and Jonathan Hornby, Director in Worldwide Marketing for Performance Management at SAS. Discover how to identify, measure and improve key drivers of shareholder value by directly linking critical business processes to financial performance.
- Achieving Breakthrough Value with a Risk Management Platform
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View this webcast to learn how risk management platform and high-performance computing from SAS can help you to track, defend and improve your risk methodologies.
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Achieving Performance Improvement: Case Studies in Performance Management
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This webcast provides examples of how successful companies create performance improvement by making their performance management efforts meaningful, accurate and aligned.
- AMI Implications and Issues of the 2005 U.S. Energy Policy Act (video interview)
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Tune in for an insightful discussion on the requirements and issues surrounding the U.S. Energy Policy Act of 2005. Why is the policy being implemented now, and how can it benefit the North American energy industry? What is the potential financial impact of the act’s implementation? As a result of the act, state regulatory agencies are now investigating whether utilities should install an advanced metering infrastructure and are making decisions about time-based rates for electric usage. During this Webcast, industry experts Patti Harper-Slaboszewicz of UtiliPoint and Doug Houseman of Capgemini will take a closer look at the implications of the U.S. Energy Policy Act in relation to enactment of an advanced metering infrastructure.
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An Executive Guide to Sustainable Business Strategies
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Lessening our impact on the environment and preserving natural resources are now priorities in shaping every organization's strategy. Learn how organizations are taking action by investing in sustainable business practices that enable them to achieve the business trifecta – innovation, customer satisfaction and workforce retention. This informative live Webcast will guide you on how to create a realistic strategy for prioritizing projects and resources that create a positive return for the environment, shareholders and your employees.
- Are We on the Brink of a Creativity Crisis?
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Join Richard Florida, SAS CEO Dr. Jim Goodnight and Dr. June St. Clair Atkinson, State Superintendent of North Carolina's public schools, as they share their visions for how an investment in innovation and creativity enables success in education, technology and business.
- Are You Measuring Up? .... Secrets of Service Performance Management Revealed
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Join us for the third in a series of six Webcasts designed to help you improve service operations. This episode will focus on how to measure and track post-sales support to optimize service chain performance. Find out why experts from Warranty Week and SAS say a service performance management strategy is essential to realizing the full potential of a profit-focused, customer-centric service operation.
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Barriers, Benchmarks and Breakthroughs: Performance Improvement Benchmarking Survey Conclusions
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Discover how your peers are solving performance management issues today. Learn the scope and maturity of their performance management efforts. Understand the cultural and technology obstacles organizations face. Realize missed opportunities for performance improvement. Find out who drives, who sponsors and who is not involved in performance management initiatives.
- Better Decisions Faster with SAS® Optimization
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Building models and performing computationally intensive analysis are useless unless you act on the insights gleaned from these processes. It’s when you integrate analytics into an enterprise platform – to connect directly into your data warehouses and BI systems – that your ROI will soar!
We’ll tell you how technology can give you both the speed and ease of use so critical to today’s analytical modeler.
- Better Management of Credit Risk: A Guide for Mid-Tier Banks, Credit Unions and Lenders
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Have you harnessed the power of automated, proactive credit risk management? Learn how to improve decision making and accurately forecast risk exposure by viewing this broadcast now. Panelists from the mid-tier banking, credit union and lending sectors demonstrate just how easy it is to integrate and optimize your existing credit risk processes.
- Beyond the Customer Custody Challenge
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Are internal competition over customers and the fragmentation of marketing activities keeping your enterprise from achieving customer-focused excellence? This audio Web seminar will teach you how to create a unified framework for better internal collaboration so that you can create more effective marketing strategies and build strong customer relationships.
- BI Imperative Web Seminar - Focus On Building the BI Competency Center
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Join BI visionary Claudia Imhoff and Aiman Zeid from SAS to hear the benefits of the BI Competency Center including greater business user satisfaction and decreased staff and software costs. This comprehensive, strategic approach to BI addresses technology as well as people, processes and organizational culture.
- BPM Revealed: The Naked Truth About Implementation
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On paper, business performance management (BPM) is one of the smartest things a company can do. Unfortunately, implementing BPM hasn’t been that simple for many companies. And ultimately, companies need to know if BPM is helping them make – or save – more money. Now you can find out what other companies have learned through their experience with BPM implementation – both the good news and the bad. Join Craig Schiff, President & CEO at BPM Partners, David Blansfield, Group Publisher and Editorial Director for Penton Media, Brett Williams, Partner with the Atlanta office of Grant Thornton and leader of the company’s Atlanta business advisory services practice and Leslie Mote, Director of Corporate Business Analysis for Verizon Business as they discuss some surprising results from research conducted by BPM and pull from real world experiences to help you understand the best practices and common pitfalls surrounding BPM implementation. This important Influencer's Webcast is sponsored by SAS and Business Finance.
- Bringing It All Together: Advancing the Use of BI and Analytics Across the Organization
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How do you implement a comprehensive business intelligence strategy that accelerates your organizational goals? To answer this question, a growing number of financial services institutions are creating Business Intelligence Competency Centers (BICCs). Join BI visionary Claudia Imhoff as she explores the components, benefits and inevitable pitfalls of a BICC and hear from industry experts who have experience in planning, implementing and maintaining a BICC.
- Brother, Can You Spare a Part – Meet Targeted Customer Service Levels and Lower Inventory Costs
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Join us for the first in a series of six live Webcasts designed to help you improve service operations for 2007. Hear experts from Warranty Week, the US Coast Guard and SAS share proven ways to optimize service parts inventory and profitability, reduce costs and improve customer satisfaction.
- Burning Questions on Data Governance – Establish Ground Rules and Business Standards for Quality Information
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Join us for the second episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to pursue an effective data governance initiative that provides accurate, consistent information to support wise, forward-looking decisions. Learn why data quality is an essential component of any data governance initiative and how analytics can help you build upon a solid foundation of information to illuminate previously unknown patterns and trends in your information. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will share case studies and real world experiences about results that other organizations are experiencing and what you can expect by implementing a successful data governance strategy.
- Business Intelligence and Beyond: A SAS Announcement
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How is SAS different? What can SAS do for your enterprise that other BI vendors can't? Join us for this on-demand Webcast and learn how SAS' latest BI solution delivers not only state-of-the-art query and reporting - which is the extent of most other vendors' ambitions - but also self-service access to deeper insights obtainable through forecasting, predictive modeling and optimization. Webcast participants including SAS speakers, customers and industry analysts will discuss how SAS business intelligence stands out among the competition.
- Business Intelligence and Beyond: Optimizing Business Performance
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Business Intelligence technology continues to advance, but is it keeping pace with the intelligence needs of today’s businesses? To avoid commoditization, what should you look for beneath the thin veneer of point-and-click report generation and pretty pie charts? Join SAS and Computerworld on April 11 at 11:00 a.m. ET and learn about the short-cuts to BI success from prominent industry analysts as well as practitioners who are meeting the daily challenges of generating mission-critical BI for their organizations.
- Buyer Beware! The Difference Between Warranty Reporting and Analytics
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Join SAS and BetterManagement.com for a complimentary Webcast that will examine the pitfalls of buying into the wrong warranty management solutions. You’ll also gain insights into how you can tap the full business value of your warranty management program. Eric Arnum, Editor of Warranty Week, will lead a panel of warranty experts to describe how a robust warranty management program – fueled by analytics – can help you reduce costs, increase profits, improve customer satisfaction and much more! Joining Arnum in the discussion will be John Kerr, General Manager of Global Quality Systems for Whirlpool Corp., and David Froning, Product Manager for warranty solutions at SAS.
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- Can You Hear Me Now?...Analytics for Call Center Excellence
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Join us for the second in a series of six live Webcasts designed to help you improve service operations. This episode will focus on how to optimize the performance of contact centers to improve operational efficiency, provide outstanding customer service, enhance customer loyalty, and increase sales and profits. Hear experts from Warranty Week, Zencos and SAS share proven best practices.
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Case Studies in Performance Management: A Guide From The Experts
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This interview with Tony Adkins of SAS explores the increasing demand for performance management, what it can do for your organization, and how successful companies create performance improvement.
- CFO Research Study: Converging Compliance and Performance Management
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Join SAS and CFO.com for this Webcast and learn how the latest research findings from CFO Magazine could affect your entire organization. Hear first-hand how fellow CFOs and finance executives are combating unacceptable performance surprises by expanding performance management beyond financial performance – to include customers, suppliers, the work force and the IT infrastructure. Mary Driscoll, president of CFO Enterprises, heads the panel and is joined by Lee Dittmar, principal with Deloitte Consulting, and Phil Strand, global strategist for financial intelligence and corporate compliance at SAS. They will discuss the results and implications of this study.
- Claims Fraud Prevention and Management Roundtable
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Are you up to date on the latest trends, challenges and costs affecting claims fraud? Do you know what best practices are working and why? Have you explored the market’s newest technologies and how they can augment your success? Get an insider’s take on today’s most pressing claims fraud issues by attending this live roundtable Webcast.
- Claims Fraud Prevention and Management Roundtable
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Are you up to date on the latest trends, challenges and costs affecting claims fraud? Do you know what best practices are working and why? Have you explored the market's newest technologies and how they can augment your success? Get an insider's take on today's most pressing claims fraud issues by watching this informative roundtable Webcast.
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Climate Change: Is your business ready?
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The environment and climate change are top of mind issues for consumers and politicians. But what's the business impact? Join us for a webcast that will highlight emerging policies and corporate strategies for addressing climate change.
- Competing On Analytics: How to Leverage Your Data, Improve Your Business Processes and Outperform Your Competition
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A secret weapon of many top-performing companies today is analytics. Organizations such as Amazon, Harrah’s, Capital One and the Boston Red Sox have dominated their fields by employing industrial-strength analytics across a wide variety of activities. If your company isn’t competing on analytics, now is the time to take a look at how doing so can improve enterprise performance and increase your bottom line. In its widely anticipated next Influencer’s Webcast, Business Finance and SAS bring together industry experts Thomas H. Davenport and David Axson to demonstrate how you can make analytics central to strategy and transform your business processes to derive maximum value from them.
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Competing on Analytics in Communications: A Framework for Profitable Customer Experience Management
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Join us for a Webcast that will teach you how to drive enterprisewide growth through the development of a comprehensive and profit-oriented customer management strategy. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Scott Radcliffe, Business Director, Communications Global Practice for SAS, and Chad Jones, Chief Service Officer of Grande Communications. They will share their expertise regarding the steps telcos must take to acquire new customers, strengthen existing customer loyalty and optimize ROI.
- Competing on Analytics - The New Science of Winning
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Learn the secret that many leading companies have already mastered. Top performers such as Amazon.com, Marriott International, Harrah's Entertainment, and Procter & Gamble achieve superior performance by using data to drive better decision making throughout their organizations every day. Join Thomas H. Davenport, analytics expert and author; Stephan Chase, Vice President of Customer Knowledge from Marriott International; and Jim Davis, Chief Marketing Officer from SAS, for a lively panel discussion on Davenport's latest groundbreaking research and best practices on how to differentiate your business with analytics - and win. Hear the inside scoop from industry leader Marriott International and how they measure customer behavior and profitability for effective marketing and product valuation for their Reward's program.
- Complete Intelligence Platform for Medium Businesses
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This Webcast introduces SAS’ complete intelligence platform and explores how to improve information quality, gain analytical insights and extend the value of existing IT investments. Learn how to make your information available to everyone – while controlling information management costs.
- Compliance Dialogues: Gap Inc. exec and others discuss compliance challenges
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Compliance Dialogues, is a series of free monthly Webcasts sponsored by Compliance Week that brings you the real-world experiences of companies and how they are dealing with compliance issues. Join us for the October Webcast, co-sponsored by SAS, which features special guests Michelle Banks, vice president and associate general counsel of corporate compliance and governance for Gap Inc., and Phil Strand, senior director for the SAS Financial Intelligence Practice.
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Cost and Profitability Optimization
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Join us for a Webcast that will give you a clear understanding of how to focus your organization’s improvement efforts. You will hear from Peter Turney, President and CEO of Cost Technology, Jonathan Hornby, Director of Performance Management at SAS and Matthew Mitchell, Vice President and Cost Accounting Manager at First National Bank of Arizona. All have key lessons to share from many years of experience. Find out what works and which paths to avoid.
- Crack the Customer Value Code: Secure Customers and Profits for Life
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SAS and Accenture are pleased to bring you a complimentary Webcast featuring renowned thought leader Martha Rogers and other experts explaining how you can make customer value the linchpin for maximizing bottom-line results. Rogers, one of the world's leading experts on customer-based business strategies and growing customer value, will tell you how integrating customer value into your business model can improve both short- and long-term profitability – and why customer value management is the king of KPI's.
- Creating Cutting-Edge Disease Management
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Are you considering all existing factors and using existing technologies to develop next generation disease management programs? Join Thad Perry, President, Health Research Corporation, Patricia Cerrito Ph.D. professor of mathematics at the University of Louisville and SAS, for this live Webcast as we discuss how existing data and text mining methodologies and analytics contribute to improving the disease management process.
- Credit Risk: Making The Most of Basel II - A Video Interview
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SAS invites you to explore how the Basel II Accord has changed the way banks approach credit risk management. Panelists Guido Ravoet, secretary general of the European Banking Federation, and Shahram Sharifi, divisional director responsible for credit risk in Lloyds TSB UK Retail Banking will discuss best practices in credit risk management, first in general terms and then with a particular focus on the success of Lloyds TSB. Other topics will include the key drivers of credit risk management, how to determine the cost benefit of Basel II compliance and the key challenges and obstacles to credit risk management.
- Credit Risk: Why You Should Develop Credit Scorecards In-House
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In the past, financial institutions acquired credit risk scorecards from a handful of credit risk vendors. Experience has shown that in-house credit risk scorecards can be developed faster, cheaper and with far more flexibility than before. This webcast discusses the main reasons behind the move towards internal scorecard development and provides some guidance on how these reasons can generate significant ROI for companies choosing to develop their scorecards inhouse.
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- Data Quality: A Best Practices Presentation
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Join SAS and data quality guru Larry English for an informative discussion about best practices in data quality. This on-demand Webcast will help you develop strategies to tap into the power of your data by integrating data quality standards into enterprise intelligence initiatives from the start -- when it really counts. English will explain a proven process for ensuring data quality that will help you to provide decision makers with information they can trust.
- Delivering Insight with Analytics
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Join our panel of higher education professionals for a frank discussion about the importance of applying the science of predictive analytics to the business of higher education. You’ll learn why it’s essential to effectively integrate the data you’re collecting, how to surface telling patterns in it and the benefits of applying analytics to make precise predictions and better decisions.
- Demystifying Forecasting: Can You Handle the Truth?
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Join BetterManagement.com and SAS for the fourth in a series of six live Webcasts designed to help you improve service operations. This episode will focus on why accurate forecasting and planning have become critical differentiators between good companies and great ones. Experts from the University of Tennessee, Campbell Soup Company and SAS will explain the results various companies have achieved by using advanced demand and consensus forecasting technologies in their enterprises.
- Detecting Healthcare Fraud Through Cutting-Edge Analytics
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Current healthcare fraud detection strategies are leading to the recovery of only an estimated 10 percent of a $150 billion annual loss. Join Keynote speaker Kyle Cheek, assistant manager of the special investigations department intelligence unit for Health Care Service Corporation (HCSC), and Richard Ingraham, SAS senior industry strategist to learn how predictive modeling technology is poised to turn that statistic on its head.
- Discover and Maximize Total Patron Value
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How do you identify your best customers and maintain their loyalty by anticipating their needs? How do you effectively manage your resources to steer campaigns and services toward customers most likely to buy? In a highly competitive entertainment industry, gaining and keeping patron loyalty can be the best predictor of success. Join us for a Webcast that explores ways to identify untapped market segments and customers; measure and predict the behavior, preferences and value of customers; and offer the right promotions to the right patrons.
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Doing More with Less: Ten Ways to Get the Most Out of Your Resources in the Public Sector
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Doing more with less is one of the major challenges facing state and local governments today. Budgetary pressures are compounded by rising costs, increasing constituent expectations and legislative scrutiny. Join Dr. Peter Turney to learn how to use your key resources in the most efficient way possible.
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- Enable Proactive Decision Making in Your District: Improve efficiency, performance and student learning
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Join us for to discover how SAS® OnDemand for K-12 will help you confidently make decisions and become more data driven without additional investments in hardware or personnel. Hear how one superintendent uses this hosted solution in his district to quickly analyze data, improve reporting, spot trends in enrollment and cut unnecessary costs.
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Engaging Students: Incorporating Online Interactive Materials into Your Virtual Classroom
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Go beyond the textbook to encourage insights through doing, seeing and listening. Hear how virtual learning community leaders are using SAS® Curriculum Pathways® as an online partner to provide interactive, standards-based resources in English, science, math, social studies and Spanish.
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- Fast Forward: Analytics and Data Mining Skills Give Grads a Competitive Edge
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If your institution isn’t teaching students about the importance of analytics and data mining in the business world, now is the time to examine how doing so can improve their chances of gaining a true competitive edge in today’s cutthroat job market. SAS invites you to join distinguished panelists Dr. Ravi Bapna and Dr. Galit Shmueli, both faculty members at leading U.S. business schools, as they draw from their real-world teaching experience to discuss how students benefit from learning analytics and data mining techniques, the importance of using statistics and modeling expertly in the 21st-century business world and more.
- Finding Flaws in Forecasting to Decrease Error: A Lean Approach to Forecasting
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We can’t always control the forecast accuracy we achieve, but we can control the forecasting process we use and the resources we invest. The Lean Approach involves identifying and eliminating waste in the forecasting process to get better results with less effort. Join Mike Gilliland, Marketing Manager at SAS, to learn how using Forecast Value Added (FVA) Analysis can help identify the forecasting process activities that are undermining your forecast. Specifically, he’ll discuss how to determine what level of accuracy is reasonable to expect for a given demand pattern, how to set forecasting performance goals and current research surrounding the topic of demand "forecastability."
- Finding Flaws in Forecasting to Decrease Error: Forecasting Performance Metrics
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Traditional forecasting performance metrics, such as Mean Absolute Percent Error (MAPE), reveal the magnitude of your forecasting errors. However, MAPE does not tell you what degree of accuracy you should be able to achieve given the nature of your demand patterns. Similarly, MAPE alone gives no indication of whether your forecasting process is adding value by making the forecast better. Join Mike Gilliland, Marketing Manager at SAS, to learn more about the alternatives to traditional forecasting performance metrics, as well as how these alternatives can provide new insight into both the "forecastability" of your demand patterns and what your process is achieving. Specifically, he will discuss how Forecast Value Added (FVA) Analysis can help you measure the impact of each step and participant in your forecasting process.
- Finding Flaws in Forecasting to Decrease Error: Fundamental Forecasting Pains
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Forecasting is a fundamental business task, yet few organizations perform it efficiently. New techniques for the large-scale automation of statistically based forecasts improve process efficiency. However, in many cases, it is still necessary to incorporate human judgment. How can you determine when human intervention in the forecast is appropriate? Join Mike Gilliland, Marketing Manager at SAS, to learn more about the basic methods for measuring the elements of demand variation and for viewing the relationship between volatility and forecast accuracy. He will be joined by Brenda Wolfe, Product Manager at SAS, who will demonstrate the ways in which SAS Forecast Server incorporates advanced and automated forecasting capabilities under a wizard-based GUI.
- Focus on Retail Optimization from SAS
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Competing in retail has always meant offering the right product to the right customer at the right price and at the right time. But with competition for consumer business becoming more and more intense, the margin for error has shrunk. Now you have to get it right every time. Join Lori Schafer, Vice President Global Retail Practice, and Alexi Sarnevitz, Senior Director of Global Retail Strategy, to learn how revenue optimization technology can allow you to drive significant business improvement by comprehensively managing prices, promotions and markdowns on both short and long lifecycle products.
- Focus on SAS® Enterprise Data Integration Server
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Join us for the ins and outs of SAS Enterprise Data Integration Server and learn how it can help transform your data into reliable information.
- Focus on SAS Enterprise BI Server
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Learn how SAS® Enterprise BI Server can push your organization to the next level with its powerful BI combination of analytics and data integration.
- Focus on SAS Enterprise Intelligence Platform
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Find out how a complete business intelligence (BI) platform – integrating BI, data integration and analytics – can transform your organization, and you’ll come away with a clear understanding of the key components that comprise an effective BI platform.
- Focus on SAS Visualization
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Is your data stuck in boring spreadsheets and graphs instead of stimulating data movies full of custom graphics? Join us to learn how SAS® Visual BI can take your data from drab to dynamic, revealing new patterns and insights.
- Forecasting Energy Requirements
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Advanced Metering Infrastructure (AMI) will provide a wealth of valuable data about customer usage patterns, outages and theft. How can you fully utilize that data to optimize profitability? How can you gain true competitive advantage in predicting the need for purchased power? Join Mary Russell, senior manager of performance analytics at TXU, and Craig Carothers, senior business solution specialist at SAS, to learn more about how analytics are enabling utility companies to use their customer consumption data to deliver fast and accurate demand and load forecasting requirements. During this Webcast, the presenters will take a closer look at how TXU is using SAS analytics and the Electric Reliability Council of Texas’ profiling methodology to analyze energy usage by ESI ID. They will also discuss how TXU’s load forecasting process supports planning, pricing, financial reporting and business unit performance reporting to improve the bottom line.
- Forecast Value Added Analysis: Step by Step
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Learn more about Forecast Value Added analysis and why it’s being used by many organizations to evaluate the effectiveness of their forecasting systems and processes. Don’t miss this chance to get step-by-step instructions on how to perform FVA analysis in your organization.
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- Getting it Right: Turning Customer Value into Competitive Advantage in Retail Banking
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Most retail banks have spent a decade developing and utilizing customer value metrics. But they may still be struggling with incorporating customer strategies into your product-focused environment. This video interview will infuse new thinking into your strategies for measuring and acting on customer value. Drawn from the combined thought leadership of SAS and Peppers & Rogers Group and supported by findings from their joint research study, this panel discussion reveals how you can more effectively measure, analyze and rally your organization around the concept of customer value – and use it to capture competitive advantage.
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Getting Started with JMP®
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JMP can be used as a standalone desktop analytics tool or integrated with the SAS® Enterprise Intelligence Platform. It’s visual and easy to use. Learn the basics from our live or on-demand Webcasts.
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Government Purchase Card Fraud, Waste and Abuse - Are the Answers Hidden Right in Front of You?
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Many government leaders are frustrated because they realize the answers they need to stop purchase card fraud rest in the information they already have; they are just not able to connect the right pieces of data and uncover hidden patterns that point to fraudulent behavior. Join a panel of experts from the US Department of Homeland Security, Deloitte and SAS for a discussion about how you can integrate, analyze and share information to address these issues.
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- Harness Customer Profitability and Lifetime Value
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Learn to provide the right services, at the right time, to the right customers. Find out how to be more effective with your offers and efficient with your resources. Hear how to understand your customers and tailor your services to fit their needs, using the secret weapon for success – analytics.
- Harnessing the Power of Performance Management
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Thomas H. Davenport and your executive peers join together in this thought-provoking Webcast to discuss the results of a BusinessWeek Research Services survey and share insights and best practices on how to harness the power of performance management. Get answers to such perplexing issues as: how to identify meaningful key performance indicators (KPIs); how large and midsize companies are using performance management today; which C-level executives are most enthusiastic and which are most skeptical; and how to create a culture that supports performance management.
- How Do You Put 'Smart' into the Smart Grid? Optimizing Your AMI Investments with Analytics
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Find out how SAS® solutions for data management and intelligence storage can tackle the high volumes of data created by AMI and smart metering. Utility executives are then able to spot trends and detect meaningful patterns, helping them to act faster and dig deeper.
- How to Win Guests and Influence Revenue
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In an industry in which hotel occupancy is at 64 percent of capacity, how will hospitality businesses drive higher occupancy rates and improve pricing decisions? How can companies boost guest satisfaction, wallet share and loyalty? Join representatives from Deloitte Consulting and RCI Global Vacation Network as they discuss the latest challenges of the hospitality industry, and how optimizing pricing and accurately forecasting demand and resources may achieve optimal revenue management: selling the right room to the right customer at the right time for the right price.
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Impact Student Learning: Increase students’ skill sets and broaden career opportunities by using SAS’ hosted software to teach analytics
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SAS® OnDemand for Academics: Enterprise Guide® can be used as a convenient, flexible resource that students can access any time they choose. Discover how this solution increased students’ usage of SAS, imparting valuable skills and improving their marketability.
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Implementing the Cost of Service and Aligning IT
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Service Level Management cannot alone align IT with the enterprise. For the Cost of Service to have strategic value, it must be used in a broader context of business strategy. This seminar will explore how the data is moved and transformed to provide Cost of Service and strategic Business Intelligence.
- Innovating the Customer Experience: New Rules for a New Consumer
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Join respected thought leader and author Tom Davenport and other experts for this Webcast exploring how companies are using technology and analytics to create an innovative customer experience – and gain a true competitive advantage.
- In Search of IT Governance
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How do you manage IT so that it adds value to your organization and the line of business it supports? You will hear from thought leaders and implementers who are at the forefront of aligning IT with the demands of today's business. Join us for this entire series or for the individual sessions that suit your interests.
- Institutional Research and SAS®:
The Right Information for the Right Decision at the Right Time
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How well institutions handle inquiries, integrate information and personalize their intelligence delivery has a significant impact on overall effectiveness. This Webcast examines the details of how Des Moines Area Community College (DMACC) in Iowa is using SAS software to understand the big picture of institutional effectiveness.
- Intuitive Health Plan Reporting: Empowering the Health Plan and Its Customers and Members
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Today's insurance benefit plans are evolving from more traditional products to those reliant upon medical case management, member health accountability and outcome incentives. Thus, the demand for information is great - as is the need for insightful data and analysis. Join this live Webcast to learn how progressive, intelligent platform technologies empower you to better meet these new health plan reporting needs.
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- Leading Geeks: What Every IT Organization Should Know About Aligning People, Process, and Product to Create Strategic Business Value
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Join SAS and Paul Glen, top management consultant and author of Leading Geeks, to learn how to transform from a reactive, tactical IT organization to a proactive, optimized organization. What are the tools you need to manage ambiguity and facilitate productivity in a creative work environment? Glen will address the challenges associated with motivating and retaining the knowledge workers that drive technology and provide unique insights on how geeks deliver value to the organization.
- Leading the Curve in Condition Management - The Predictive Analytics in Healthcare Series
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Do your rules-based solutions sufficiently analyze your customer data and zero in on individuals at risk for future health problems? Join SAS and Rick Pro of Highmark Inc., the nation's 10th largest health insurer, on Oct. 28 and learn how advanced analytics are redefining rules-based solutions to improve identification of at-risk individuals and more efficiently align patients and health interventions.
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Leveraging Analytic Solutions to Drive Success in Today’s Retail Environment
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In a world where the traditional bases of competitive advantage have largely evaporated, how do you separate your organization’s performance from the pack? Join our panel of industry experts, including author Thomas H. Davenport and members of the National Retail Federation, Teradata and SAS for a timely discussion about how retailers are leveraging the latest analytic solutions to grow market share, improve profitability and even thrive in today’s challenging retail environment.
- Leveraging Predictive Analytics for Insurance
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Today’s insurance carriers face numerous challenges in the areas of operational risk, market risk, customer profitability, fraud and ratemaking. Learn how to overcome them by viewing this free, on-demand Web seminar presented by Insurance Networking News and SAS. You’ll discover how employing advanced, predictive analytics not only lowers your overall risk exposure – but also delivers increased ROI.
- Low-Cost, High-Performance BPM: Best Practices Do Pay Off
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The latest research speaks volumes: Companies with world-class business performance management (BPM) programs generate 2.4 times the three-year equity market returns, including stock price increase and dividends, of typical companies in their industries, according to a recent study by The Hackett Group. These typical companies spend twice as much on business performance management and operate with more than twice the staff, yet their initiatives fail to produce strategic results. Join SAS and Business Finance magazine for the first in their ongoing series of 2007 Influencers Webcasts to learn the best practices of top-performing companies that are spending less than half the average on business performance management but getting twice the bang for their buck.
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- Making IT Matter - Demonstrating Your Value to the Board
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How can IT improve an organization’s perception of its contribution and overall value? Find out when you join us for a panel discussion and demonstration featuring Fred Mapp, president of the World Congress on Information Technology 2006 and author of Mapping Information Technology…To Your Business, Daniel Minto, global head of IT Management Strategy at SAS, and distinguished CIO’s. Learn how to make IT matter in your organization.
- Making Warranties Work for You: An Insider’s Look at the State of the Warranty Industry
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Join us for the first in a series of four live Webcasts examining the opportunities and challenges of warranty and service management. Presented by BetterManagement.com and co-sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week. Arnum will discuss the evolution of warranty products and examine where they might be going next. From the automotive industry to high-tech to the home, Arnum will help you understand the many facets of product warranties and how you can best use this information to your advantage. He’ll review the past year in the warranty industry, examine current events and trends, and explore the possibilities and challenges that lie ahead. Register today for the first in this informative series of Webcasts, and start making your warranties work for you!
- Making Warranties Work for You: The Hidden Value of Warranty Data
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Join us for the second in a series of four live Webcasts examining how you can make full use of your warranty data to add value to your company. Presented by BetterManagement.com and co-sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week, and Fred Schenkelberg, technical director and lead reliability engineer for Ops A La Carte, a consultancy focusing on reliability engineering and management. Together, they bring extensive real-world knowledge of the warranty field. Tune in to learn how you can improve product and service quality; reduce production and after-market costs; increase customer satisfaction; and establish cost-effective reliability and warranty levels. Register now for this thought-provoking discussion and learn how to maximize the knowledge you can get out of your warranty data!
- Making Warranties Work for You: The Secrets of Successful Early Warning Strategies
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Join us for the third in a series of four live Webcasts examining how you can make full use of your warranty data. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week; William Meeker, professor of statistics at Iowa State University; Laura Madison, quality warranty data manager for General Motors; and David Froning, product manager of SAS Warranty Analysis. Tune in to learn about the various uses of early warning systems, how to detect emerging issues earlier and how to uncover unexpected failure modes in field operations. You’ll come away with a clear understanding of the financial and operational benefits your company will gain from a comprehensive early warning program.
- Making Warranties Work for You: Using the Warranty Value Chain to Connect Warranty Management from End to End
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Join us for the final in a series of four live Webcasts examining how you can make full use of your warranty data. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week, and Olli Patrikainen, senior manager in Accenture’s Consumer and Industrial Products Practice. Tune in to learn how you can maximize your return on all the components of your warranty value chain – from product development to claims management to business process reengineering to field service to early warning. You’ll walk away with clear ways to optimize your warranty value chain so you can build a more efficient and profitable business through increased perceived product value and enhanced customer satisfaction.
- Marketing Measurement Today: Selecting your Key Marketing Metrics
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With so many marketing data points, which will really provide the insight you need to illustrate marketing payback? This webcast will help you learn how to identify and refine the right metrics to provide you with real insight into your marketing effectiveness.
- Marketing Performance Management: The Key to Accountability
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SAS and Accenture are pleased to bring you a complimentary Webcast featuring Wharton's David Reibstein and other experts discussing how you can optimize marketing accountability across your organization and gain a true competitive advantage.
- Market Planning and Portfolio Optimization for Retail
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With the demise of the mass market, today's most successful retailers are taking a consumer-centric approach to all elements of their business – including real estate portfolio management. Watch this Webcast to learn how the Market Planning and Portfolio Optimization solution from SAS, BearingPoint and ESRI can help your organization answer vital questions about market planning and site selection, improving visibility and control over every aspect of your organization’s combined retail real estate activities.
- Master Data Management Essentials – Organize and Optimize Customer Data to Illuminate Hidden Opportunities
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Tune in to the first episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to create a consistent, accurate view of your customer information, measure your performance improvement and use predictive analytics to make better decisions. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will explain how best-in-class organizations are applying effective strategies and efficient processes for managing vast amounts of customer data and finding insights hidden in your information.
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Master Data Management Webcast: Choosing the Right Data to Be “Master”
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What is master data management (MDM), and how can it benefit you? Although it may mean different things to different people, there are common elements with which to define its basic principles.
Join presenters from Knowledge Integrity Inc., DataFlux and SAS as they define MDM and share why it is growing in importance. They will
Explain how companies working on a MDM initiative can begin by defining the metrics that will be used to determine which data will best fit their requirements.
Discuss the large gray area between what does and does not qualify as master data and how to make that determination.
Analyze three areas: customer master data, manufacturing master data and data synchronization.
- Mastering the Four Essential Elements of Conversational Marketing: Listen, Relate, Create, Aggregate
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Don’t miss this live conversation offering expert advice on marketing in the digital age. We’ll cover the crucial elements of conversational marketing, including how to effectively create engaging content and experiences; bring people and content together to build branded communities; and use technology and analytics to gain a competitive advantage. You’ll hear about real-world examples and proven case studies and will have a chance to ask questions throughout the session.
- Mining Methodologies to Ensure Successful CLV Implementation: Cross-Sell / Up-Sell Modeling
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Selling more to your existing customers not only increases the likelihood of a satisfied customer, but it also increases value. However, how do you determine what groups of products are customers mostly likely to own? And, how likely is a particular type of customer to buy? Join David Ogden, Analytical Consultant for SAS, as he discusses how data mining can help answer the fundamental business questions associated with successful cross- and up-selling campaigns, including evaluating various analytical approaches and building two-stage models that maximize the probability of successful sales.
- Mining Methodologies to Ensure Successful CLV Implementation: Customer Lifetime Value
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How do you specifically target retention to optimize value and strike the perfect balance between customer satisfaction and cost control? What is the best methodology for quantifying the economic benefit of your investments? Join us for the first Webcast in our new three-part data mining series which will provide you with best practices and real-world examples for applying customer lifetime value in decision making, including cutting-edge modeling approaches for customer retention and reliable methodologies for increasing sales to existing customers.
- Mining Methodologies to Ensure Successful CLV Implementation: Retention and Churn Modeling
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Despite the evident need to retain existing customers, it simply is not practical for companies to take proactive measures for millions of individual customers. The challenge lies in predicting who will churn, identifying what is driving churn, and applying targeted retention strategies. What’s the most reliable and consistent way to uncover the specific causes of customer defections? Tune in with David Ogden, Analytical Consultant for SAS, to learn more about how to you use that information to prevent future losses.
- Mining Text for Golden Service – What Value Glimmers Below the Surface?
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Join us for the fifth in a series of six live Webcasts designed to help you improve service operations. Hear experts from Warranty Week, Accenture and SAS share proven ways to integrate text mining with other forms of analysis across the service chain. You will learn how this approach enhances your ability to make decisions about critical business areas like warranty management, call centers and field service.
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Modernizing Operations with Performance Management: U.S. Coast Guard’s Award-Winning Strategy and Business Intelligence (BI) Solution
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The U.S. Coast Guard Integrated Deepwater System (IDS) Program is a critical multiyear, multibillion dollar program to modernize and replace the Coast Guard’s aging ships and aircraft, and improve command, control and logistics systems. In this Webcast, you'll learn the steps a performance-based acquisition used to develop a measurement system that supports all phases of the acquisition; the software best practices used by the Deepwater Program; and how web-enabled analytics can take the balanced scorecard to the level of business intelligence for an organization.
- Multi-Channel Mayhem: Tapping the Customer Experience for Competitive Advantage
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Tune in on November 12 to hear how SAS, the Peppers and Rogers Group and Jubelirer Research recently joined forces to study multichannel customer experience management. Our research has uncovered what’s working, what’s broken and the most important priorities for more profitable and mutually valuable customer experiences.
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- Optimizing the Power of IT
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Optimize. Maximize. Automate. Streamline. These words describe the demands facing IT professionals as they try to provide the highest quality service at the lowest possible cost. Successful companies understand how to leverage existing technology to get a quicker return on investments. Join SAS for a special Web seminar to take a closer look at optimizing IT through SAS IT Management Solutions - solutions that provide platform-independent and cost-effective ways to gain control of your IT resources, processes and services.
- Outperform the Competition with Analytics
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Many companies make decisions quickly. Many make fact-based decisions. It’s the companies that can do both well that will be competitive. Join two world-class data mining experts and find out how to make fast, fact-based decisions based on precise analysis of the rich data you have on hand.
- Overcoming The Fiefdom Syndrome - A Business Finance Influencer's Webcast
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The Fiefdom Syndrome begins when – out of fear – individuals, groups or divisions seek to make themselves vital to the organization by protecting their turf or reshaping their environment to gain as much control as possible. Sound familiar? Join SAS and Business Finance for this lively discussion featuring Robert Herbold, former Microsoft COO and author of The Fiefdom Syndrome, and Jim Davis, senior vice president of SAS, the world’s largest privately held software company. Herbold and Davis will discuss the turf battles and territorial "fiefdoms" that undermine so many companies – and how to conquer this insidious problem.
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- Past, Present and Future of Forecasting
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If you do not currently use SAS® Forecast Server or SAS® High-Performance Forecasting but are interested in how analytics can make your forecasts better, then this Webcast is for you.
You will learn how to shift from the standard forecasting techniques and gut judgments of the past to new, sophisticated approaches for shaping demand. Find out how you can use SAS® Demand-Driven Forecasting software to incorporate customer demand signals and market trends into your demand forecasts – accurately, frequently and in real time. Learn to create consensus forecasts that you can confidently share across the organization to improve the S&OP process.
This event will take a brief historical look at forecasting, leading up to the advanced statistically based forecasting systems of today. These include new collaborative consensus forecasting methods that use demand-sensing technologies and consider workflow. The event will conclude with a discussion about the future of forecasting (e.g., patented “new product” forecasting).
- Past, Present and Future of Forecasting
(For SAS® Forecast Server and SAS® High-Performance Forecasting Customers)
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If your organization currently uses SAS® Forecast Server or SAS® High-Performance Forecasting, then this Webcast is for you. It will explain how you can use SAS® Demand-Driven Forecasting software to make your current forecasting processes even better. Incorporate customer demand signals and market trends into your demand forecasts – accurately, frequently and in real time. Learn to create consensus forecasts that you can confidently share across the organization to improve the S&OP process.
This Webcast will take a brief historical look at forecasting, leading up to the advanced statistically based forecasting systems of today. These include new collaborative consensus forecasting methods that use demand-sensing technologies and consider workflow. The event will conclude with a discussion about the future of forecasting (e.g., patented "new product" forecasting).
- Performance Management: Making It Work - An Interview with Gary Cokins
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Performance Management. In our acronym centric world you may have heard it called by a number of different names - BPM, EPM, or CPM. No matter what we call performance management, there is no confusion when it comes to the impact it can have on an organisation. This Webcast explores the subtleties of performance management, why there's increasing demand for it and what it can do for your organisation. In this Webcast you will discover how effective execution of your performance management strategy can actually benefit of your organisation. You will also learn to read the signs that indicate that your organisation is ready to implement a performance management strategy. The Webcast also explores performance management issues unique to Australia and New Zealand and some basics about performance management. Is there a difference between BPM, EPM and CPM? What is driving the increasing demand for performance management today and how to get started?
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Performance Management 2.0: Broader or Better? (Part 1 of 2)
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Performance Management 2.0 is being referenced by some IT research firms as an advance over Performance Management 1.0. Does PM 2.0 simply mean it is broader and more inclusive than the PM 1.0 traditional view of being simply a CFO-driven initiative of financial reporting, budgeting and dashboard dials? Or is PM 2.0 something better with more powerful benefits? Does PM 2.0 also integrate methodologies such as balanced scorecards, strategy maps, budgets, activity-based costing (ABC), forecasts, customer relationship management and resource capacity planning?
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Performance Management 2.0: Why So Slow to be Adopted? (Part 2 of 2)
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This Webcast, the second in a two-part Webcast series, is presented by Gary Cokins, an internationally recognized practitioner and author. Cokins will describe what slows down the adoption rate of both Performance Management 1.0 and 2.0, and explain lessons learned that differentiate successful from unsuccessful implementations of Performance Management.
- Performance Management in Government: Moving the Dials to Drive Real Results
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Join us for a Webcast that expands the discussion about performance management in government beyond a debate of definitions and instead focuses on how to implement proven strategies that work. Gary Cokins, an internationally recognized expert, speaker and author on performance management, will guide participants through an interactive discussion that will incorporate material from several of Cokins’ five books on advanced cost management and performance improvement systems.
- Performance Optimization for Health Insurers
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Join special guest Peter Turney, CEO of Cost Technology, and Rick Ingraham, senior healthcare strategist for SAS, to learn more about managing the key components of performance optimization in the healthcare industry through predictive analytics – so you can assess and improve costs, processes, resources and performance. You’ll also get an overview of the technology and best practices that can help you improve your organization’s performance optimization. The Webcast will close with a live Q&A session where you’ll have the opportunity to gain even greater insights into meeting your unique challenges.
- Predictive Performance Management
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Are you achieving the same level of performance as your competitors? Chances are they've coupled today's analytic technologies with their current performance management tools for enhanced alignment and visibility. Learn what it takes to practice predictive performance management by viewing this informative Webcast. We'll show you how easy it is to get in and stay ahead of the game.
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Protecting Your Capital: Combating Cross Channel, Enterprise Fraud
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Fraud continues to proliferate across financial institutions, through multiple lines of business and banking channels (payments, account opening, online banking, etc.). During this live discussion and Q&A session, industry experts will identify and share best practices and ideas around the prevention, investigation and detection of possible fraudulent activities. Please join us!
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- Quality Intelligence: The Key to Success
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Join SAS for a live Web seminar to learn how your organization can achieve new levels of manufacturing quality, improve performance and detect issues before they become top problems. You'll hear from leading quality expert Subir Chowdhury, chairman and CEO for the American Supplier Institute Consulting Group, the world leader on Six Sigma Leadership implementation consulting and training. Leo Wright, industry strategist for SAS' Manufacturing Intelligence Center, will also speak. Don't miss out on this opportunity to learn how SAS can help you speed time to market, reduce warranty costs and detect trends before they affect quality.
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- Raise Your Customer IQ: Customer Champions Reveal Their Strategic Insights
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SAS and 1to1 Media invite you to watch a complimentary, on-demand Webcast featuring recent 1to1 Magazine customer champions sharing the secrets of their success. Kelly Lam, Marketing Director, BMW Canada; Brynn Palmer, Director of the Customer Experience, Charter Communications; and Kevin Cantwell, President, Big River Telephone, are the featured panelists. Tune in and find out how to unleash today's hottest new technologies on your key accounts, learn ways you can quantify the value (ROI) of customer insight, and take away win-win strategies that have netted big results with employees and partners.
- Real-World Applications of Risk-Based AML Monitoring
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Regulatory agencies recommend a risk-based approach to monitor for potentially suspicious activity. Join anti-money laundering experts Marc Geeting, Lisa Luisi and David Stewart to hear how leading compliance organizations have successfully implemented this anti-money laundering strategy in their daily operations.
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Real-World Learning: What Can You Do to Give Your Grads a Competitive Edge?
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Give your students hands-on experience with analytics to prepare them for the demands of 21st-century business! SAS invites you to join Dr. Fay Cobb Payton and Dr. Jennifer Lewis Priestley, both university professors, as they describe how they're using hands-on experience with analytics to help their students stand out in an increasingly competitive global marketplace.
- Recipe for Success: Stirring Up a Complete Predictive Analytics Process - Step 1: Ingredient Check (Preparing Your Data)
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Like a chef undertaking a culinary challenge, you are ready to create amazing things from the rich ingredients you have on hand – i.e., stores and stores of unused data. But you need a recipe to shed some light on the steps that will lead you from raw ingredients – data – to a rich array of business intelligence.
If you’re ready to learn how to take the data you have on hand and turn it into savory business insights, join us on May 31 and make sure you know what you need to get started on your predictive analytics challenge!
- Recipe for Success: Stirring Up a Complete Predictive Analytics Process - Step 2: Slicing, Dicing and Simmering (Exploration and Prep for Modeling)
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In the second installment of this new Webcast series on implementing a predictive analytics process, we’ll help you with the exploratory analysis stage that so many find frustrating and time-consuming. Tune in and you’ll come away with a time-saving, straightforward process that will streamline the “slicing, dicing and simmering” stage – leaving you with spare time to concentrate on your most complicated business problems.
- Recipe for Success: Stirring Up a Complete Predictive Analytics Process - Step 3: Bon Appétit! (Predictive Modeling and Implementation)
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You've gathered your ingredients and completed the prep work - now you're ready for the last step in implementing predictive analytics. Tune in and learn how to serve up a rich menu of information to satisfy your organization's healthy appetite for business intelligence.
- Recruit and Retain Ideal Students
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In this Webcast, education industry experts will explain how you can use cutting-edge predictive analytics to help you pinpoint students who are the best candidates for admission; identify students at risk and position timely intervention strategies; and tailor programs and services to maximize student success.
- Reliable Profitability Management Drives Bank Innovation and Excellence
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Accurate profitability and predictive performance management are the keys to organic growth. Yet, many organizations still combine flawed information from traditional costing systems with other financial and operational data to generate customer and product reports. View this on-demand Webcast to help drive your bank's innovation and excellence with new views on profitability, predictive behavior analysis, value/pricing optimization and more.
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Removing the Confusion about Performance Management with Straight Talk
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There is confusion and ambiguity about what performance management is. This webcast is presented by Gary Cokins, an internationally recognized practitioner and author. Rather than debate what performance management is, Gary discusses what it does. Gary also explains eight forces that have produced the recent interest in performance management. A major force is the pressures on CEOs and executive managers to not only formulate an effective strategy, but, more importantly, to execute it.
- Requirements of a 21st Century CFO - Expert, Adviser, Leader - A Business Finance Influencer's Webcast
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As a senior financial executive, how prepared are you to meet the challenges of a complex and unpredictable business environment? Join Business Finance and SAS for this live video Webcast as leading influencers discuss key leadership challenges that finance executives face today – with special emphasis on how to capitalize on these challenges for even greater success. Our distinguished panel includes Blythe McGarvie, president of Leadership for International Finance LLC; Frank Galioto, a principal at Booz Allen Hamilton Inc. who specializes in organizational transformation, finance and corporate headquarters effectiveness, corporate planning, and performance management; and Kevin Thompson, senior vice president and chief financial officer at SAS.
- Rightsizing Your Accruals: Transforming Lazy Capital into Working Capital
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In 2005, approximately 800 corporations were required to report warranty accruals in accordance with SEC regulations. For the majority of these companies, developing accrual estimates is a time-consuming, manual process that yields inaccurate estimates of future warranty claims. These faulty estimates typically lead to over-funding the account, which leaves capital sitting around -- otherwise known as "lazy capital." On the other hand, inaccuracy can also lead to under-funded accounts that may result in a financial crisis to adjust the accounts. Join BetterManagement.com and SAS to hear case studies that quantify the impact automation and sophisticated modeling have on the bottom line by transforming lazy capital into working capital. You'll even hear how one company decreased its error rate from 26 percent to less than 1 percent.
- Rules to Break and Laws to Follow – An Interview with Martha Rogers
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Martha Rogers, one of the world's leading experts on customer-based business strategies and growing customer value, talks with SAS' Jeff Gilleland about her new book, Rules to Break and Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism. Tune in and find out what "short-termism" means – and why you should avoid it at all costs; the role technology plays in allowing you to break the old rules; why the customer wields more power today than ever before, and much more.
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- SAS®9: Experience the Breakthrough
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Join with SAS as we announce a revolutionary breakthrough - one that not only means a giant step forward for SAS and our customers but also for the entire business community. We're moving beyond business intelligence as you know it and want to share our vision and message with you. SAS' senior executives will share the vision for the future of SAS software and our customers.
- SAS® Intelligence Solutions for Education: SAS® Business Intelligence
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Today's fast-paced, competitive world means increasing pressure to do more with less and operate more efficiently. In this Webcast, you'll learn how SAS Business Intelligence can help you spend less time looking for answers and more time driving strategic decisions for your school or district.
- SAS® Intelligence Solutions for Education: SAS® Strategic Performance Management
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K-12 leaders need to be able to understand the performance of a school or district with one glance. They need to know that students, teachers and administrators are all moving in step with their vision for the future. In this Webcast, you'll learn how SAS Strategic Performance Management helps schools and districts not just manage performance, but also improve it.
- SAS® IT Service Level Management - Prove Your IT Department is Providing Value
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How can you spend less time defending your costs and service quality? Join us for an in-depth look at SAS IT Service Level Management, a comprehensive solution that enables you to collect and analyze IT performance measurements, compare them against service targets, and better align IT with business objectives.
- SAS® Warranty Analysis Webcast
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Learn how you can benefit directly from the latest version of SAS® Warranty Analysis. With five years of proven results in more than a dozen major manufacturing organizations, the solution includes new improvements to help you identify root causes faster than ever.
- SAS Grid Manager - The Power to Know Faster
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SAS Grid Manager: Understand how SAS products running in a grid computing environment will dramatically reduce your costs of computing, accelerate applications and improve hardware utilization.
- SAS Intelligence Solutions for Education: The SAS Enterprise Intelligence Platform
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Schools and districts often need help consolidating essential information from disparate data systems and presenting it in a clear, user-friendly and secure manner. In this Webcast, you’ll learn how the SAS® Enterprise Intelligence Platform can extend the value of existing IT systems and surface pertinent information – including student achievement results, teacher qualification data, program effectiveness and assessment data – in less time and in a more cost-effective way than you ever thought possible.
- SAS Optimizing Healthcare Webcast Series: Gaining Critical Insight Through Healthcare Analytics
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Join SAS and Healthways Inc. and find out how this leading and largest provider of Health and Care Support services – including disease management, high-risk care management and outcomes-driven wellness programs – is using powerful analytics to gain critical health-risk status knowledge.
- Sensing and Shaping Demand with Demand-Driven Forecasting: A Road to Competitive Advantage
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Do you know how to align your business model and processes to meet the true demand of your customers? How do you separate yourself from the competitive pack?
A panel of experts from Purdue University, John Deere and SAS will explain how leading companies develop an accurate, predictive view of customer demand that helps them work in step with their customers, enabling them to “pull” products through the supply chain. Hear recent research findings and find out which technologies are essential to support this “pull vs. push” model.
You will uncover new ways to pinpoint true customer demand and meet individual preferences and customizations in a cost-effective manner.
- Smart or Outsmarted: How to Combat Improper Payments, Fraud, Waste and Abuse
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When it comes to fraud and improper payments, government agencies struggle against two primary culprits: criminals who seek to siphon funds from government programs and messy information systems that are vulnerable to wasteful mistakes. Join us for a Webcast that features government and industry experts who will explain how agencies outwit perpetrators of fraud, plug holes in their information systems and dramatically reduce errors and waste.
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Solving the Program Performance Puzzle: The Business Intelligence Link
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The multitude of options intended to help government agencies focus on performance initiatives – scorecards, activity-based costing, performance management solutions, and others – often results in a puzzling array of pieces that leave the even the most astute leaders asking, “How do these all fit together and support the end goals of our programs?” Anne Armstrong, Publisher of Federal Computer Week, leads an interactive discussion with government and industry experts to explore how agencies can use business intelligence solutions to help integrate approaches to program performance to provide instant value to both agencies and the oversight community.
- Spotlight on Delivering Business Intelligence
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Hear from BI visionary Claudia Imhoff as she answers the fundamental questions you must ask before embarking upon a successful BI implementation. This seminar will help you identify what you have, decide what you want to do with it and then outline the path to get there.
- Spotlight on SAS® Enterprise Guide
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Find out how SAS Enterprise Guide integrates an array of analytics with the power of SAS in a friendly interface that allows business analysts to produce the reports they need.
- Spotlight on SAS® Model Manager
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Join us and find out how you can streamline your organization's model implementation process. We'll tell you how the latest technology makes it easy to deploy analytics into operational systems - automating the important and often tedious steps involved in the workflow of creating, managing and deploying analytical models.
- Stop Drowning in Data: A strategic sourcing Web series – Beyond simply treading water: Why procurement data quality matters
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Sponsored by SAS and presented by BetterManagement.com, this Web seminar will provide insight into the critical role data quality plays in helping you develop a vision of how to become a strategic sourcing organization. The guest speaker will be Pierre Mitchell, vice president of AMR Research.
- Stop Drowning in Data: A strategic sourcing Web series – The data quality lifeline: A practical approach to strategic sourcing
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Sponsored by SAS in association with Accenture, this Web seminar will bring together procurement leaders to discuss the steps to becoming a strategic sourcing organization and the technology solutions that can help you achieve your goals. Guest speakers include Dennie Norman of SAS, Bennie Osth of ABB and Accenture's Chris Brousseau.
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Stop Drowning in Data
Beyond simply treading water: Why procurement data quality matters
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Sponsored by SAS and presented by BetterManagement.com, this Web seminar will provide insight into the critical role data quality plays in helping you develop a vision of how to become a strategic sourcing organization. The guest speaker will be Pierre Mitchell, vice president of AMR Research.
- Stop Guessing – Start Knowing: Strategies to Optimize Your Marketing Campaigns
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Ever wonder if you're spending your budget on the right campaigns, offers and customers? Ever wish you could determine the impact of your campaigns before their launch (what-if scenarios) to maximize ROI? Ever hope to know with certainty that you’re creating lasting value and affinity among your customer base? If you answered "yes" to one or more of these questions, join this informative video "conversation" with Peter Kim of Forrester and Jeff Gilleland and Brent Lever of SAS about the merits and challenges of marketing campaign optimization.
- Strategic Service Management – Doing What CRM Was Never Designed to Do (video interview)
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After-sales parts and services are the new frontier of competitive differentiation – especially because they typically account for more than half of a company’s profits and can mean the difference between a loyal customer and a lost customer. The service chain includes a wide range of business processes, ranging from warranty, parts and pricing, call centers and field service to cross-selling, up-selling and extended service contracts, but capitalizing on services is easier said than done. Join BetterManagement and SAS for the first in a multipart Web series that will continue in 2007 to discover how to manage the transformation from a product-centered to service-centered organization so you can keep customers happy and costs down.
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Successful Strategies for Empowering 1:1 Initiatives
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Discover how Centennial Campus Magnet Middle School in Raleigh, NC, created a 1:1 initiative and used SAS® software to bring technology into the classroom. Hear how the initiative started and how it continues to evolve today.
- Supercharging Your Business Intelligence with Text Analytics
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When you know how to make the most of text analytics in your organization, the potential for gained insight - and profits - is huge! Join our live Webcast to discover innovative ways of tapping and managing your unstructured data for enhanced customer intelligence, information management and other BI endeavors. It may provide just the information you need for a sizable competitive advantage.
- Super Models: How Operations Research Can Change Your Business For The Better
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Attendees of this webcast will learn:
How and why companies are increasing their use of advanced analytical processes
What business managers and executives need to know a
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