Top retailers understand why it's essential to analyze the data they collect. They want to gain advanced insight and use comprehensive, accurate and forward-looking retail intelligence to win. They're competing on analytics. Are you? This Webcast explores the challenges of 21st-century retailing and how the ability to deliver strategic analytic insight can keep your organization ahead of the pack.

Chart the right BPM 2.0 strategy for your organization (and your career). This Webcast from Business Finance and SAS explores where to start, what results to expect, and how much of a proactive role should you as a CFO take in championing the use of analytics across business lines. Hear practical insights from industry thought leaders and one organization’s real-world experience.

This Business Finance Influencers Webcast reveals how to chart a path to sustained growth, profitability and shareholder value. Learn insights from new BusinessWeek research and hear about best practices from finance organizations across the globe from performance management experts Jack Alexander, President of Value Advisory Group LLC, and Jonathan Hornby, Director in Worldwide Marketing for Performance Management at SAS. Discover how to identify, measure and improve key drivers of shareholder value by directly linking critical business processes to financial performance.

View this webcast to learn how risk management platform and high-performance computing from SAS can help you to track, defend and improve your risk methodologies.

This webcast provides examples of how successful companies create performance improvement by making their performance management efforts meaningful, accurate and aligned.

Join SAS and Health Data Management for a web seminar exploring the results of a study focused on health insurance senior actuarial executives’ attitudes toward the use of analytics. The study specifically addressed the use of analytics in managing and leveraging data, forecasting, trend analysis, reserve management and related matters, as well as their perceptions of these tools.

Tune in to this Webinar to learn how 334 top financial organizations are now evolving their enterprise risk management (ERM) strategies to stay competitive amid the credit crisis. This Webinar presents findings from a 2009 SAS and Economist Intelligence Unit survey.

Tune in to this Webcast highlighting emerging best practices for measuring and managing performance in a green economy, the first of a three-part series on sustainability management. The pursuit of a low-carbon economy has wide-reaching impact on both public and private entities. While there is a tremendous amount of buzz in the market, more clarity on performance expectations is needed for those responsible for sustainability programs. This panel discussion, featuring the author of  Smart Green and thought leaders from the World Resources Institute and SAS, will help you cut through confusing market signals and focus on practical steps for gathering intelligence about your green operations. The event will lend you valuable perspective on establishing the right objectives, measuring your current performance and forming new partnerships for success.

How effective was your 2008 plan at predicting results and allocating and prioritizing resources? Join industry experts as they share a better approach to planning and managing your business when risk and volatility, rather than steady-state growth, are the key drivers of profitability and success.

Discover how your peers are solving performance management issues today. Learn the scope and maturity of their performance management efforts. Understand the cultural and technology obstacles organizations face. Realize missed opportunities for performance improvement.  Find out who drives, who sponsors and who is not involved in performance management initiatives.

The field of energy and emissions management is a rapidly developing practice, and organizations are feeling the pressure to reduce energy consumption and greenhouse gas emissions. Join this panel discussion, featuring speakers from the University of North Carolina and SAS, to hear best practices that could save your organization money and put you on the path for long-term sustainable growth.

Building models and performing computationally intensive analysis are useless unless you act on the insights gleaned from these processes. It’s when you integrate analytics into an enterprise platform – to connect directly into your data warehouses and BI systems – that your ROI will soar! We’ll tell you how technology can give you both the speed and ease of use so critical to today’s analytical modeler.

Have you harnessed the power of automated, proactive credit risk management? Learn how to improve decision making and accurately forecast risk exposure by viewing this broadcast now. Panelists from the mid-tier banking, credit union and lending sectors demonstrate just how easy it is to integrate and optimize your existing credit risk processes.

Gain a better understanding of the proper role of spreadsheets, their benefits and drawbacks, and learn the benefits of transitioning from risky spreadsheet dependence to solid data reliance. This on-demand Webcast features several expert panelists and highlights Aberdeen Group's Analyst Insight report, Beyond Spreadsheets: The Value of BI and Analytics .

Are internal competition over customers and the fragmentation of marketing activities keeping your enterprise from achieving customer-focused excellence? This audio Web seminar will teach you how to create a unified framework for better internal collaboration so that you can create more effective marketing strategies and build strong customer relationships.

Join BI visionary Claudia Imhoff and Aiman Zeid from SAS to hear the benefits of the BI Competency Center including greater business user satisfaction and decreased staff and software costs. This comprehensive, strategic approach to BI addresses technology as well as people, processes and organizational culture.

Join us for the second in a series of six live Webcasts designed to help you improve service operations. This episode will focus on how to optimize the performance of contact centers to improve operational efficiency, provide outstanding customer service, enhance customer loyalty, and increase sales and profits. Hear experts from Warranty Week, Zencos and SAS share proven best practices.

This interview with Tony Adkins of SAS explores the increasing demand for performance management, what it can do for your organization, and how successful companies create performance improvement.

Join SAS and CFO.com for this Webcast and learn how the latest research findings from CFO Magazine could affect your entire organization. Hear first-hand how fellow CFOs and finance executives are combating unacceptable performance surprises by expanding performance management beyond financial performance – to include customers, suppliers, the work force and the IT infrastructure. Mary Driscoll, president of CFO Enterprises, heads the panel and is joined by Lee Dittmar, principal with Deloitte Consulting, and Phil Strand, global strategist for financial intelligence and corporate compliance at SAS. They will discuss the results and implications of this study.

Environmental issues, including climate change, are at the forefront of today’s political and consumer conversations. Listen to this panel discussion to discover the role of business as we confront the rising tide of concern about global warming and how leaders should prepare for the emerging low-carbon economy. You’ll also hear about sustainability management techniques and enabling technologies that have evolved and paved the way for innovations that were previously considered unrealistic.

A secret weapon of many top-performing companies today is analytics. Organizations such as Amazon, Harrah’s, Capital One and the Boston Red Sox have dominated their fields by employing industrial-strength analytics across a wide variety of activities. If your company isn’t competing on analytics, now is the time to take a look at how doing so can improve enterprise performance and increase your bottom line. In its widely anticipated next Influencer’s Webcast, Business Finance and SAS bring together industry experts Thomas H. Davenport and David Axson to demonstrate how you can make analytics central to strategy and transform your business processes to derive maximum value from them.

Join us for a Webcast that will teach you how to drive enterprisewide growth through the development of a comprehensive and profit-oriented customer management strategy. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Scott Radcliffe, Business Director, Communications Global Practice for SAS, and Chad Jones, Chief Service Officer of Grande Communications. They will share their expertise regarding the steps telcos must take to acquire new customers, strengthen existing customer loyalty and optimize ROI.

Learn the secret that many leading companies have already mastered. Top performers such as Amazon.com, Marriott International, Harrah's Entertainment, and Procter & Gamble achieve superior performance by using data to drive better decision making throughout their organizations every day. Join Thomas H. Davenport, analytics expert and author; Stephan Chase, Vice President of Customer Knowledge from Marriott International; and Jim Davis, Chief Marketing Officer from SAS, for a lively panel discussion on Davenport's latest groundbreaking research and best practices on how to differentiate your business with analytics - and win. Hear the inside scoop from industry leader Marriott International and how they measure customer behavior and profitability for effective marketing and product valuation for their Reward's program.  

The turmoil organizations face today is unprecedented. Now more than ever, better decisions are critical to an organization’s long-term success. Join today’s top thought leaders Thomas H. Davenport and Thornton May and 1-800-FLOWERS.COM President Chris McCann to discover why business analytics is the best way to meet the challenges of a volatile economy, regulations, talent shortages and increased competition.

This Webcast introduces SAS’ complete intelligence platform and explores how to improve information quality, gain analytical insights and extend the value of existing IT investments.  Learn how to make your information available to everyone – while controlling information management costs.

Learn how to easily gain profitable data mining results in less time and improve accuracy and usefulness of analytical models during this Webinar. You’ll find out how to deliver precise and confident results, manage and improve model performance, and derive and share insights to improve the quality and precision of your decisions.

Join SAS and data quality guru Larry English for an informative discussion about best practices in data quality. This on-demand Webcast will help you develop strategies to tap into the power of your data by integrating data quality standards into enterprise intelligence initiatives from the start -- when it really counts. English will explain a proven process for ensuring data quality that will help you to provide decision makers with information they can trust.

Join our panel of higher education professionals for a frank discussion about the importance of applying the science of predictive analytics to the business of higher education. You’ll learn why it’s essential to effectively integrate the data you’re collecting, how to surface telling patterns in it and the benefits of applying analytics to make precise predictions and better decisions.

Recently, SAS conducted a research survey to uncover deep insights about how organizations use demand forecasting to improve profits, market share and customer satisfaction.

Tune in to hear forecasting experts from Purdue University and SAS share the results and highlight key trends from the survey. These experts will offer their interpretations and provide specific, real-world suggestions for using technology and business approaches to integrate customer and other upstream data into a profit-driving demand plan.

Join BetterManagement.com and SAS for the fourth in a series of six live Webcasts designed to help you improve service operations. This episode will focus on why accurate forecasting and planning have become critical differentiators between good companies and great ones. Experts from the University of Tennessee, Campbell Soup Company and SAS will explain the results various companies have achieved by using advanced demand and consensus forecasting technologies in their enterprises.

Current healthcare fraud detection strategies are leading to the recovery of only an estimated 10 percent of a $150 billion annual loss. Join Keynote speaker Kyle Cheek, assistant manager of the special investigations department intelligence unit for Health Care Service Corporation (HCSC), and Richard Ingraham, SAS senior industry strategist to learn how predictive modeling technology is poised to turn that statistic on its head.

In the high-stakes world of the US gaming industry, Foxwoods competes with casinos across the country for the same groups of valuable patrons. Foxwoods shares how it forges strong patron relationships through the use of customer data by developing sophisticated profiles of clients and executing highly personalized, micro-targeted marketing campaigns.

How do you identify your best customers and maintain their loyalty by anticipating their needs? How do you effectively manage your resources to steer campaigns and services toward customers most likely to buy? In a highly competitive entertainment industry, gaining and keeping patron loyalty can be the best predictor of success. Join us for a Webcast that explores ways to identify untapped market segments and customers; measure and predict the behavior, preferences and value of customers; and offer the right promotions to the right patrons.

Join us for to discover how SAS® OnDemand for K-12 will help you confidently make decisions and become more data driven without additional investments in hardware or personnel. Hear how one superintendent uses this hosted solution in his district to quickly analyze data, improve reporting, spot trends in enrollment and cut unnecessary costs.

Go beyond the textbook to encourage insights through doing, seeing and listening. Hear how virtual learning community leaders are using SAS^® Curriculum Pathways^® as an online partner to provide interactive, standards-based resources in English, science, math, social studies and Spanish.

If your institution isn’t teaching students about the importance of analytics and data mining in the business world, now is the time to examine how doing so can improve their chances of gaining a true competitive edge in today’s cutthroat job market. SAS invites you to join distinguished panelists Dr. Ravi Bapna and Dr. Galit Shmueli, both faculty members at leading U.S. business schools, as they draw from their real-world teaching experience to discuss how students benefit from learning analytics and data mining techniques, the importance of using statistics and modeling expertly in the 21st-century business world and more.

We can’t always control the forecast accuracy we achieve, but we can control the forecasting process we use  and the resources we invest. The Lean Approach involves identifying and eliminating waste in the forecasting process to get better results with less effort. Join Mike Gilliland, Marketing Manager at SAS, to learn how using Forecast Value Added (FVA) Analysis can help identify the forecasting process activities that are undermining your forecast. Specifically, he’ll discuss how to determine what level of accuracy is reasonable to expect for a given demand pattern, how to set forecasting performance goals and current research surrounding the topic of demand "forecastability."

Traditional forecasting performance metrics, such as Mean Absolute Percent Error (MAPE), reveal the magnitude of your forecasting errors. However, MAPE does not tell you what degree of accuracy you should be able to achieve given the nature of your demand patterns. Similarly, MAPE alone gives no indication of whether your forecasting process is adding value by making the forecast better. Join Mike Gilliland, Marketing Manager at SAS, to learn more about the alternatives to traditional forecasting performance metrics, as well as how these alternatives can provide new insight into both the "forecastability" of your demand patterns and what your process is achieving. Specifically, he will discuss how Forecast Value Added (FVA) Analysis can help you measure the impact of each step and participant in your forecasting process.

Forecasting is a fundamental business task, yet few organizations perform it efficiently.  New techniques for the large-scale automation of statistically based forecasts improve process efficiency. However, in many cases, it is still necessary to incorporate human judgment. How can you determine when human intervention in the forecast is appropriate? Join Mike Gilliland, Marketing Manager at SAS, to learn more about the basic methods for measuring the elements of demand variation and for viewing the relationship between volatility and forecast accuracy.  He will be joined by Brenda Wolfe, Product Manager at SAS, who will demonstrate the ways in which SAS Forecast Server incorporates advanced and automated forecasting capabilities under a wizard-based GUI.

Competing in retail has always meant offering the right product to the right customer at the right price and at the right time. But with competition for consumer business becoming more and more intense, the margin for error has shrunk. Now you have to get it right every time. Join Lori Schafer, Vice President Global Retail Practice, and Alexi Sarnevitz, Senior Director of Global Retail Strategy, to learn how revenue optimization technology can allow you to drive significant business improvement by comprehensively managing prices, promotions and markdowns on both short and long lifecycle products.

Most retail banks have spent a decade developing and utilizing customer value metrics. But they may still be struggling with incorporating customer strategies into your product-focused environment. This video interview will infuse new thinking into your strategies for measuring and acting on customer value. Drawn from the combined thought leadership of SAS and Peppers & Rogers Group and supported by findings from their joint research study, this panel discussion reveals how you can more effectively measure, analyze and rally your organization around the concept of customer value – and use it to capture competitive advantage.

JMP can be used as a standalone desktop analytics tool or integrated with the SAS® Enterprise Intelligence Platform. It’s visual and easy to use. Learn the basics from our live or on-demand Webcasts.

Tune in to this Webinar to find out how to improve key data areas through data quality profiling and provide decision makers with trustworthy information. You’ll learn how to apply analytics to your reliable, high-quality data and come away with insights that optimize your organization’s decision-making capabilities.

Tune in to this Webinar to find out how data quality can improve business performance. You’ll learn how to improve key data areas by performing data quality profiling and data collection through closed-loop monitoring, and how to address data quality as a process to derive value and drive continuous improvement.

Tune in to this Webinar to find out how data quality influences the effectiveness of predictive analytics and forecasting. You’ll learn how to go beyond name and address matching to realize the potential of numerical data quality, how to overcome insufficient yet relevant data from your predictive and forecasting models, and how to drive data acquisition and generation processes for future modeling and forecasting use.

Many government leaders are frustrated because they realize the answers they need to stop purchase card fraud rest in the information they already have; they are just not able to connect the right pieces of data and uncover hidden patterns that point to fraudulent behavior. Join a panel of experts from the US Department of Homeland Security, Deloitte and SAS for a discussion about how you can integrate, analyze and share information to address these issues.

The power demands of modern data centers have exploded, with operating costs fast becoming more expensive than the original cost of the equipment. Tune in and learn how your organization can effectively balance having a high-availability IT environment while reducing your carbon footprint, achieving long-term sustainability and increasing corporate profitability.

Tony Adkins, SAS Performance Management Product Manager, explores how to achieve a complete customer view and how new technologies can enable you to segment and profile customers based on profitability, bringing about positive change. Grounds for Conversation is a unique series of 15-minute conversations about how you can build closer and more productive relationships with your customers.

Learn to provide the right services, at the right time, to the right customers.  Find out how to be more effective with your offers and efficient with your resources.  Hear how to understand your customers and tailor your services to fit their needs, using the secret weapon for success – analytics.

Thomas H. Davenport and your executive peers join together in this thought-provoking Webcast to discuss the results of a BusinessWeek Research Services survey and share insights and best practices on how to harness the power of performance management. Get answers to such perplexing issues as: how to identify meaningful key performance indicators (KPIs); how large and midsize companies are using performance management today; which C-level executives are most enthusiastic and which are most skeptical; and how to create a culture that supports performance management.

Invest a little time in this on-demand Webcast to understand why the adoption rate of performance management has been slow, and hear the lessons the panelists have learned while overcoming obstacles. Hosted by CFO group, this Webcast will shed light on enterprise performance management, including the barriers that can prevent full success, common misconceptions and techniques that can prevent failure with implementation.

Service Level Management cannot  alone align IT with the enterprise.  For the Cost of Service to have strategic value, it must be used in a broader context of business strategy.  This seminar will explore how the data is moved and transformed to provide Cost of Service and strategic Business Intelligence.

Join respected thought leader and author Tom Davenport and other experts for this Webcast exploring how companies are using technology and analytics to create an innovative customer experience – and gain a true competitive advantage.

How do you manage IT so that it adds value to your organization and the line of business it supports? You will hear from thought leaders and implementers who are at the forefront of aligning IT with the demands of today's business. Join us for this entire series or for the individual sessions that suit your interests.

Tune in and learn how reporting enhancements can make it easy to get crucial information to more people in your organization - giving them what they need to make strategic, fact-based decisions and reducing reliance on IT.

Attend a K-12 leadership conference – without ever leaving your office. Learn how the powerful technologies available today can help turn schools or districts into high-performance learning environments for the students of tomorrow and beyond. Sponsored by SAS, Consortium for School Networking (CoSN) and Lenovo.

In a world where the traditional bases of competitive advantage have largely evaporated, how do you separate your organization’s performance from the pack? Join our panel of industry experts, including author Thomas H. Davenport and members of the National Retail Federation, Teradata and SAS for a timely discussion about how retailers are leveraging the latest analytic solutions to grow market share, improve profitability and even thrive in today’s challenging retail environment.

Drawing on more than 25 years of experience specializing in advanced merchandise planning processes, Terry Donofrio, President of Retail Systems & Services, describes how retailers can optimize processes and analytics to develop and implement optimal merchandise plans down to the store level.

Today’s insurance carriers face numerous challenges in the areas of operational risk, market risk, customer profitability, fraud and ratemaking. Learn how to overcome them by viewing this free, on-demand Web seminar presented by Insurance Networking News and SAS. You’ll discover how employing advanced, predictive analytics not only lowers your overall risk exposure – but also delivers increased ROI.

How can IT improve an organization’s perception of its contribution and overall value? Find out when you join us for a panel discussion and demonstration featuring Fred Mapp, president of the World Congress on Information Technology 2006 and author of Mapping Information Technology…To Your Business, Daniel Minto, global head of IT Management Strategy at SAS, and distinguished CIO’s. Learn how to make IT matter in your organization.

Join us for the first in a series of four live Webcasts examining the opportunities and challenges of warranty and service management. Presented by BetterManagement.com and co-sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of  Warranty Week. Arnum will discuss the evolution of warranty products and examine where they might be going next. From the automotive industry to high-tech to the home, Arnum will help you understand the many facets of product warranties and how you can best use this information to your advantage. He’ll review the past year in the warranty industry, examine current events and trends, and explore the possibilities and challenges that lie ahead. Register today for the first in this informative series of Webcasts, and start making your warranties work for you!

Join us for the second in a series of four live Webcasts examining how you can make full use of your warranty data to add value to your company. Presented by BetterManagement.com and co-sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week, and Fred Schenkelberg, technical director and lead reliability engineer for Ops A La Carte, a consultancy focusing on reliability engineering and management. Together, they bring extensive real-world knowledge of the warranty field. Tune in to learn how you can improve product and service quality; reduce production and after-market costs; increase customer satisfaction; and establish cost-effective reliability and warranty levels. Register now for this thought-provoking discussion and learn how to maximize the knowledge you can get out of your warranty data!

Join us for the third in a series of four live Webcasts examining how you can make full use of your warranty data. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week; William Meeker, professor of statistics at Iowa State University; Laura Madison, quality warranty data manager for General Motors; and David Froning, product manager of SAS Warranty Analysis. Tune in to learn about the various uses of early warning systems, how to detect emerging issues earlier and how to uncover unexpected failure modes in field operations. You’ll come away with a clear understanding of the financial and operational benefits your company will gain from a comprehensive early warning program.

Join us for the final in a series of four live Webcasts examining how you can make full use of your warranty data. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Eric Arnum, editor of Warranty Week, and Olli Patrikainen, senior manager in Accenture’s Consumer and Industrial Products Practice. Tune in to learn how you can maximize your return on all the components of your warranty value chain – from product development to claims management to business process reengineering to field service to early warning. You’ll walk away with clear ways to optimize your warranty value chain so you can build a more efficient and profitable business through increased perceived product value and enhanced customer satisfaction.

With so many marketing data points, which will really provide the insight you need to illustrate marketing payback? This webcast will help you learn how to identify and refine the right metrics to provide you with real insight into your marketing effectiveness.

SAS and Accenture are pleased to bring you a complimentary Webcast featuring Wharton's David Reibstein and other experts discussing how you can optimize marketing accountability across your organization and gain a true competitive advantage.

With the demise of the mass market, today's most successful retailers are taking a consumer-centric approach to all elements of their business – including real estate portfolio management. Watch this Webcast to learn how the Market Planning and Portfolio Optimization solution from SAS, BearingPoint and ESRI can help your organization answer vital questions about market planning and site selection, improving visibility and control over every aspect of your organization’s combined retail real estate activities.

Tune in to the first episode in a Webcast series designed to help you spark your data management strategy. This episode will focus on how to create a consistent, accurate view of your customer information, measure your performance improvement and use predictive analytics to make better decisions. A panel of experts – David Loshin, President of Knowledge Integrity Inc.; Ron Agresta, Solutions Manager at DataFlux; and Ken Hausman, Product Marketing Manager at SAS – will explain how best-in-class organizations are applying effective strategies and efficient processes for managing vast amounts of customer data and finding insights hidden in your information.

The speed of change in our global economy is influencing an unprecedented demand for information. From this Webinar you’ll learn how to deliver dynamic and interactive information with self-service reporting to meet the needs of diverse users across your entire organization.

How can you predict when equipment failures will occur? Is there a better way to prevent unplanned shutdowns? How can you improve asset availability and reduce maintenance costs?

Tune in to this Webcast and hear experts from Hart Energy Publications and SAS discuss how oil and gas organizations can use business analytics to answer critical questions and improve facility integrity management. Learn how an analytics-based strategy will provide more comprehensive, predictive insights that are missing from traditional approaches to maintenance.

You will also see a solution overview of SAS^® software capabilities that can help you get an integrated view of asset condition and performance, mitigate safety and reliability risks, and work with your existing systems to unlock the predictive value of your information.

 

Managing collections is a complex and intense process, facing challenges of rising default rates and changes in customer profiles and operating models. Optimization analytics can have a dramatic positive effect on the collections process, resulting in increased profitability and ROI.

Amid the current economic downturn, a lesson that many businesses have learned during the last 12 months is that in order to prosper going forward, they must review — and, if need be, revise — how they track key performance indicators, especially those that concern cost, profit and value.

By adapting their priorities beyond lowering costs to encompass improving their overall performance, businesses allocate resources more efficiently without sacrificing their ability to earn profit and maximize value.

If you do not currently use SAS® Forecast Server or SAS® High-Performance Forecasting but are interested in how analytics can make your forecasts better, then this Webcast is for you. You will learn how to shift from the standard forecasting techniques and gut judgments of the past to new, sophisticated approaches for shaping demand. Find out how you can use SAS® Demand-Driven Forecasting software to incorporate customer demand signals and market trends into your demand forecasts – accurately, frequently and in real time. Learn to create consensus forecasts that you can confidently share across the organization to improve the S&OP process. This event will take a brief historical look at forecasting, leading up to the advanced statistically based forecasting systems of today. These include new collaborative consensus forecasting methods that use demand-sensing technologies and consider workflow. The event will conclude with a discussion about the future of forecasting (e.g., patented “new product” forecasting).

If your organization currently uses SAS® Forecast Server or SAS® High-Performance Forecasting, then this Webcast is for you. It will explain how you can use SAS® Demand-Driven Forecasting software to make your current forecasting processes even better. Incorporate customer demand signals and market trends into your demand forecasts – accurately, frequently and in real time. Learn to create consensus forecasts that you can confidently share across the organization to improve the S&OP process. This Webcast will take a brief historical look at forecasting, leading up to the advanced statistically based forecasting systems of today. These include new collaborative consensus forecasting methods that use demand-sensing technologies and consider workflow. The event will conclude with a discussion about the future of forecasting (e.g., patented "new product" forecasting).

Performance Management.  In our acronym centric world you may have heard it called by a number of different names - BPM, EPM, or CPM. No matter what we call performance management, there is no confusion when it comes to the impact it can have on an organisation. This Webcast explores the subtleties of performance management, why there's increasing demand for it and what it can do for your organisation. In this Webcast you will discover how effective execution of your performance management strategy can actually benefit of your organisation. You will also learn to read the signs that indicate that your organisation is ready to implement a performance management strategy. The Webcast also explores performance management issues unique to Australia and New Zealand and some basics about performance management. Is there a difference between BPM, EPM and CPM?  What is driving the increasing demand for performance management today and how to get started?

Performance Management 2.0 is being referenced by some IT research firms as an advance over Performance Management 1.0. Does PM 2.0 simply mean it is broader and more inclusive than the PM 1.0 traditional view of being simply a CFO-driven initiative of financial reporting, budgeting and dashboard dials? Or is PM 2.0 something better with more powerful benefits? Does PM 2.0 also integrate methodologies such as balanced scorecards, strategy maps, budgets, activity-based costing (ABC), forecasts, customer relationship management and resource capacity planning?

This Webcast, the second in a two-part Webcast series, is presented by Gary Cokins, an internationally recognized practitioner and author. Cokins will describe what slows down the adoption rate of both Performance Management 1.0 and 2.0, and explain lessons learned that differentiate successful from unsuccessful implementations of Performance Management.

Join us for a Webcast that expands the discussion about performance management in government beyond a debate of definitions and instead focuses on how to implement proven strategies that work. Gary Cokins, an internationally recognized expert, speaker and author on performance management, will guide participants through an interactive discussion that will incorporate material from several of Cokins’ five books on advanced cost management and performance improvement systems.

Join SAS for a live Web seminar to learn how your organization can achieve new levels of manufacturing quality, improve performance and detect issues before they become top problems. You'll hear from leading quality expert Subir Chowdhury, chairman and CEO for the American Supplier Institute Consulting Group, the world leader on Six Sigma Leadership implementation consulting and training. Leo Wright, industry strategist for SAS' Manufacturing Intelligence Center, will also speak. Don't miss out on this opportunity to learn how SAS can help you speed time to market, reduce warranty costs and detect trends before they affect quality.

This is the third Webcast in the four-part Webcast series "Radical Times Require Radical Action." You can’t do everything. When putting the ideas into action, how will we need to adapt?

This is the final Webcast in the four-part Webcast series "Radical Times Require Radical Action." How will we need to think about customers, brand and contact strategies?

This is the first Webcast in the four-part Webcast series "Radical Times Require Radical Action." We are in a global economic crisis. If you haven’t begun to think through the implications, this is your wake-up call.

This is the second Webcast in the four-part Webcast series "Radical Times Require Radical Action." You can’t do everything. Focus, alignment and agility will be the keys to success.

SAS and 1to1 Media invite you to watch a complimentary, on-demand Webcast featuring recent 1to1 Magazine customer champions sharing the secrets of their success. Kelly Lam, Marketing Director, BMW Canada; Brynn Palmer, Director of the Customer Experience, Charter Communications; and Kevin Cantwell, President, Big River Telephone, are the featured panelists. Tune in and find out how to unleash today's hottest new technologies on your key accounts, learn ways you can quantify the value (ROI) of customer insight, and take away win-win strategies that have netted big results with employees and partners.

Business analytics applied to corporate data is a critical asset that creates competitive advantage. This Webinar will examine how organizations such as the University of Phoenix and ISO Innovative Analytics are using business analytics. A panel of experts will also discuss how organizations are increasingly turning to grid solutions to drive innovation, cut costs and advance the role of both analysts and IT within the organization.

Join us as best-selling author, noted researcher and Babson College professor Thomas H. Davenport delivers a timely and compelling summary of his 2008 research project on the state of retail analytics. Davenport shares the broad analytical trends that surfaced in this research, the underlying rationale of each trend, the key exemplars of the trend among major retailers and much more.

Regulatory agencies recommend a risk-based approach to monitor for potentially suspicious activity. Join anti-money laundering experts Marc Geeting, Lisa Luisi and David Stewart to hear how leading compliance organizations have successfully implemented this anti-money laundering strategy in their daily operations.

Give your students hands-on experience with analytics to prepare them for the demands of 21st-century business! SAS invites you to join Dr. Fay Cobb Payton and Dr. Jennifer Lewis Priestley, both university professors, as they describe how they're using hands-on experience with analytics to help their students stand out in an increasingly competitive global marketplace.

Like a chef undertaking a culinary challenge, you are ready to create amazing things from the rich ingredients you have on hand – i.e., stores and stores of unused data. But you need a recipe to shed some light on the steps that will lead you from raw ingredients – data – to a rich array of business intelligence.

If you’re ready to learn how to take the data you have on hand and turn it into savory business insights, join us on May 31 and make sure you know what you need to get started on your predictive analytics challenge!

In the second installment of this new Webcast series on implementing a predictive analytics process, we’ll help you with the exploratory analysis stage that so many find frustrating and time-consuming. Tune in and you’ll come away with a time-saving, straightforward process that will streamline the “slicing, dicing and simmering” stage – leaving you with spare time to concentrate on your most complicated business problems.

You've gathered your ingredients and completed the prep work - now you're ready for the last step in implementing predictive analytics. Tune in and learn how to serve up a rich menu of information to satisfy your organization's healthy appetite for business intelligence. 

Today's fast-paced, competitive world means increasing pressure to do more with less and operate more efficiently. In this Webcast, you'll learn how SAS Business Intelligence can help you spend less time looking for answers and more time driving strategic decisions for your school or district.

K-12 leaders need to be able to understand the performance of a school or district with one glance. They need to know that students, teachers and administrators are all moving in step with their vision for the future. In this Webcast, you'll learn how SAS Strategic Performance Management helps schools and districts not just manage performance, but also improve it.

How can you spend less time defending your costs and service quality?  Join us for an in-depth look at SAS IT Service Level Management, a comprehensive solution that enables you to collect and analyze IT performance measurements, compare them against service targets, and better align IT with business objectives.

This seven-minute software demonstration provides a walk-through of the SAS OnDemand:  Campaign Management solution. You will see how easy it is to identify and understand who your best customers are, determine which customers are likely to leave, create marketing tests to see which offers and promotions work best, and track which campaigns make money.

Learn how you can benefit directly from the latest version of SAS® Warranty Analysis. With five years of proven results in more than a dozen major manufacturing organizations, the solution includes new improvements to help you identify root causes faster than ever.

SAS Grid Manager: Understand how SAS products running in a grid computing environment will dramatically reduce your costs of computing, accelerate applications and improve hardware utilization.

Schools and districts often need help consolidating essential information from disparate data systems and presenting it in a clear, user-friendly and secure manner. In this Webcast, you’ll learn how the SAS® Enterprise Intelligence Platform can extend the value of existing IT systems and surface pertinent information – including student achievement results, teacher qualification data, program effectiveness and assessment data – in less time and in a more cost-effective way than you ever thought possible.

Join SAS and Healthways Inc. and find out how this leading and largest provider of Health and Care Support services – including disease management, high-risk care management and outcomes-driven wellness programs – is using powerful analytics to gain critical health-risk status knowledge.

Do you know how to align your business model and processes to meet the true demand of your customers? How do you separate yourself from the competitive pack? A panel of experts from Purdue University, John Deere and SAS will explain how leading companies develop an accurate, predictive view of customer demand that helps them work in step with their customers, enabling them to “pull” products through the supply chain. Hear recent research findings and find out which technologies are essential to support this “pull vs. push” model. You will uncover new ways to pinpoint true customer demand and meet individual preferences and customizations in a cost-effective manner.

When it comes to fraud and improper payments, government agencies struggle against two primary culprits: criminals who seek to siphon funds from government programs and messy information systems that are vulnerable to wasteful mistakes. Join us for a Webcast that features government and industry experts who will explain how agencies outwit perpetrators of fraud, plug holes in their information systems and dramatically reduce errors and waste.

The multitude of options intended to help government agencies focus on performance initiatives – scorecards, activity-based costing, performance management solutions, and others – often results in a puzzling array of pieces that leave the even the most astute leaders asking, “How do these all fit together and support the end goals of our programs?”  Anne Armstrong, Publisher of Federal Computer Week, leads an interactive discussion with government and industry experts to explore how agencies can use business intelligence solutions to help integrate approaches to program performance to provide instant value to both agencies and the oversight community.

Hear from BI visionary Claudia Imhoff as she answers the fundamental questions you must ask before embarking upon a successful BI implementation. This seminar will help you identify what you have, decide what you want to do with it and then outline the path to get there.

How do we find and enroll the students of tomorrow? How do we reach them, and what will they need and desire to learn? In this Webcast, Robert E. Johnson, Senior Vice President at Sinclair Community College in Dayton, OH, describes the promise, principles and practices of truly strategic enrollment management.

Join us for the first in a series of five Webcasts that will address how you can improve customer retention through customer loyalty programs, pre-emptive call center programs, customer wants and needs analysis, behavioral segmentation, and other techniques. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Based on his extensive experience in the telecommunications industry, Mattison will review several creative – and successful – churn management and customer loyalty programs adopted by telcos throughout the world.

Join us for the fourth in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Based on his years of industry expertise, Mattison will provide an extensive review of the range of churn and loyalty reports, the models available and where each can be used most effectively.

Join us for the third in a series of five Webcasts for the telecommunications industry where you’ll learn about the steps necessary to implementing successful churn management and customer loyalty programs, including organizing the programs, running them, conducting follow-ups and effectively measuring the results. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunications Consulting (XiT). Mattison will review several different loyalty postures telcos can take – including classic monopoly, retail, and zone-based and segment-management-based approaches – and assess the potential consequences of those postures.

Join us for the second in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Mattison will describe how to understand and analyze customer loyalty and retention. You'll get an overview of the concepts of shopping cycles, the reasons for churn, the use of churn reason codes and the churn management maximization formula.

Join us for the final installment in a series of five Webcasts for the telecommunications industry. Presented by BetterManagement.com and sponsored by SAS, this complimentary Webcast features Rob Mattison, president of eXcellence in Telecommunication (XiT). Tune in to this Webcast to learn how to optimize customer profitability through the WAR methodology: Wallet Share, Acquisition and Retention Optimization. You’ll gain a clearer understanding of this systematic and comprehensive collection of models, reports and prioritization rules that help you get the most from your marketing efforts.

You can't always predict or prevent disaster. But as a leader, you can be prepared to help your company stand strong in the face of uncertainty. Great CFOs from the Forbes 2000 List of Companies share their secrets to successful financial leadership and thriving in treacherous times. Tune in to get on-demand access to highlights from the 2006 Forbes CFO Conference.

Sponsored by SAS and presented by BetterManagement.com, this series shows you how to surmount crucial business intelligence challenges by giving employees at every level of your organization a step-by-step road map for enhancing profitability through better use of information. View "Assess Your Resources" and learn how to acquire data from multiple sources, the purpose and process of data transformation, and the critical security, quality and accuracy issues that ETL (extraction, transformation and loading) supports.

Sponsored by SAS and presented by BetterManagement.com, The Business Survival Web Seminar Series details a step-by-step process to help you use information more strategically and enhance your bottom line. In "Get Your Bearings," you will learn how to evaluate your business information needs, identify current strengths and weaknesses, appraise your current structure and resources and review steps for building and implementing a transition plan that helps you meet your goals.

Sponsored by SAS and presented by BetterManagement.com, The Business Survival Web Seminar Series details a step-by-step process to help you use information more strategically and enhance your bottom line. In "Map Your Strategy" you will learn how to identify and define business information delivery goals, establish and measure potential ROI, decide which metrics make sense, compare and contrast alternatives, and specify critical success factors.

Sponsored by SAS and presented by BetterManagement.com, this series shows you how to surmount crucial business intelligence challenges by giving employees at every level of your organization a step-by-step roadmap for enhancing profitability through better use of information. Tune in to Start on the Right Path and learn how to establish data quality standards, verify and validate your data, and discover the cumulative effect of data quality – from basic reporting to advanced analytics.

Sponsored by SAS and presented by BetterManagement.com, this series shows you how to surmount crucial business intelligence challenges by giving employees at every level of your organization a step-by-step road map for enhancing profitability through better use of information. Tune in to Track Your Momentum featuring Bill Hostmann, research director for Gartner, Inc., and learn how to implement successful data warehousing and business intelligence strategies and best practices, how to plan for extendibility and how to develop your own metrics to demonstrate true ROI.

Organizations everywhere are driven by the need to retain customers, uncover the most appropriate cost-cutting opportunities and address compliance requirements. This SAS-sponsored Webcast from IDC, the world-renowned market intelligence and analyst firm, explains why organizations in all industries and of all sizes are turning to query and reporting, advanced analytics and data warehousing technology and services (collectively “business analytics” solutions) to either automate or support decision-making processes.

The roles of finance and IT have quickly become front and center in many organizations, and more then ever, these departments are feeling the squeeze to improve business performance, know all the answers before the CEO asks, and do more with fewer resources. Despite these demands, many CFOs and CIOs have made real contributions to the success of their organizations. What are the secrets to their success in today’s fast-paced, highly challenging business environment? Find out when Business Finance and SAS join forces to bring you this Webcast featuring leading experts on business transformation. Panelists will also provide explanations and solutions for problems that have prevented the upward evolution of finance and IT in many companies.

Wartime realities and mounting fiscal pressures from Congress are forcing defense organizations to seek immediate changes in the way they approach logistics. From frustrations borne of enterprise system implementations that have not fulfilled their potential to the emergence of performance-based logistics and supply chain analytics, the current logistics environment presents defense leaders with a mix of complex obstacles and decisions. Presented by BetterManagement.com and sponsored by SAS and the Institute for Defense and Business, this Webcast will address the fact that defense organizations can no longer wait for the sweeping success of future technology systems. Hear defense leaders and supply chain experts explain strategies and solutions that can promptly address the pressing logistics challenges of today.  

Too often, institutional enrollment and marketing groups are not working toward a common purpose. In this Webcast, Jim Black, PhD, President and CEO of SEM WORKS, shares the strategies, skill sets and proven methodologies essential for the collaboration of enrollment and brand champions.

What is customer-centricity, and how will it change the way retailers operate in the future? Join our retail industry experts for an informative discussion about the ways retailers can use technology to gain deep customer insight, create a winning strategy, accurately measure results and ultimately grow the bottom line.

Within today’s economic climate, anti-fraud specialists need to be the first line of defense in stopping all financial crimes. Tune in to learn how key financial organizations are reassigning resources and automating/streamlining their fraud-fighting processes with analytics. You’ll learn how to: ensure efficient and effective case management, improve departmental communications for global oversight, create a controlled and automated workflow, and develop best practices for fraud examination.

SAS takes a targeted approach to helping credit unions address challenges like membership growth, new competition and the strain of tight financial markets. View four on-demand Webcasts featuring David Frankil, President of NAFCU Services, a Credit Union CEO, and various experts from SAS. Each Webcast focuses on the use of business intelligence in a different part of your business.

Watch this on-demand webcast of the SAS Health & Life Sciences Executive Conference 2009.

Invest a little time in this Webinar to learn how optimization helps you identify the actions that will produce the best results, while operating within resource limitations and tight constraints. Enable your organization to consider more alternative actions and scenarios, and determine the best allocation of resources and the best plans for accomplishing goals.

Fundamental issues in forecasting may not be apparent to those managers and executives not directly involved in the process. This Webinar exposes the common worst practices that politicize the forecasting process or add costs and complexity without improving results. Tune in and find out how to develop a more critical eye in evaluating forecasting approaches in order to get results as efficiently as possible. 

Join this broadcast to find out how to apply proactive best practices to mitigate your insider threat risk, understand how to detect and respond to potential malicious insider actions, recognize the big picture of your insider threat problem and identify the differences between insider fraud, theft of information and IT sabotage.