
Webinars
- A Geek's Guide to Big Data: The Hadoop Ecosystem
- A Health Plan’s Perspective: Using Advanced Analytics to Balance Consumer and Financial Expectations
- A Marketer's Guide to Data Privacy in a Big Data World
- Accelerating Profits and Growth in Your Service Contract Business
- Address complex risks posed by the changing nature of AML threats
- Addressing Fraudulent Payment Activity with Advanced Decision Management Analytics
- Advanced Predictive Network Analytics: Optimize Your Network Investments and Transform Customer Experience
- Advancing Telecommunications with Artificial Intelligence
- AI Best Practices that IT Can Support
- Analytical Data Prep 101
- Analytics and IT: New Opportunity for CIOs
- Analytics Differentiates Leading Customer Loyalty Programs
- Analytics in Real-Time Online Marketing
- Analytics on a Grand Scale
- Answering the Call for an Intelligent Contact Center
- Applying Business Analytics Webinar Series
- Architecting the Future of Success | SAS
- Argyle Executive Forum: Spotlight on Brand Loyalty
- Attaining Marketing Nirvana: Synchronizing Marketing Operations and Multi-Channel Campaign Management
- Avoidability of Forecast Error
- Be Relevant for Customers Anytime with Real-Time Marketing Optimization | SAS
- Before Claims Fraud
- Best Practices for Taking Your Business Intelligence Mobile
- Best Practices in Government Fraud Detection: Claims, Waste and Abuse
- Best Practices on Leveraging Digital Data
- Best Practices: Enterprise Reporting and Analytics | SAS
- Better Care With Big Data Analytics
- Big Data and Predictive Analytics: On the Cybersecurity Front Line
- Big Data Drives the Need for a Strategic Information Management Approach
- Big Data in the Midmarket webinar series
- Big Digital Data Meets Data Visualization
- Boost Profitability with Analytical and Operational Customer Relationship Management
- Boost the value of your Call Center logs through Advanced Analytics
- Brain Drain: How Analytics Can Bridge the Big Crew Change Gap
- Brian Solis: Experiences Matter to Your Bottom Line
- Bring AI Capabilities to Life with Natural Language Processing and Text Analytics
- Building Better Business Intelligence with SAS®
- Building Loyalty with Digitally Savvy, Empowered Customers
- Business Analytics: How the CIO and IT Can Deliver Business Value
- Hadoop and the Enterprise Data Warehouse, Simplified | SAS
- Harness the Power of Unstructured Data to Enhance the Customer Experience
- Have Your Cake and Eat It Too – With R, Python + SAS
- Have Your Cake and Eat It Too – With R, Python + SAS
- High-Performance Retail: The Art of Understanding the Customer
- Hospitality Research You Should Be Using Now
- How Integrated Marketing Drives Customer Loyalty
- How-To: Advance Your Data Mining and Predictive Analytics with Modern Techniques
- How-To: Avoid Wasting Time with Your Forecasting
- How-To: Build an Effective Decision Management Program
- How-To: Effectively Realize Data Visualization
- How-To: Get Ready for Game-Changing Analytics
- How-To: Implement Best Practices for Building an Analytics Culture
- How-To: Manage Your Data as a Strategic Information Asset
- How-To: Operationalize Business Analytics
- How-To: Use Hadoop as a Piece of the Big Data Puzzle
- How-To: Use Unstructured Data and Improve Business Decisions
- Tackling Electronic Fraud Across Proliferating Online Channels
- Tackling the Biggest Challenges in Hospitality and Gaming
- Take Charge of Your Future with High-Performance Analytics
- Telecom Customer Care Analytics
- Text Analytics Market Insights With Seth Grimes
- The Big Data Organization: Get the Right People on Your Big Data Bus
- The Business Traveler Study
- The Data Supply Chain – Managing Your Company’s Data Assets
- The Industrial Internet of Things: Secrets to Finding ROI Today
- The National Criminal Justice Commission
- The promise of data fabrics for analytics and better decisions
- The Things That Matter Most: The hottest trends and biggest issues for hospitality and gaming industries
- The Ultimate Data-Driven Customer Experience
- The Ultimate Marketing Machine: A Harvard Business Review Webinar
- Thinking Outside the Marketing Box at Dell
- Three's Company: The Benefits of Forecasting, Optimization and Simulation
- Trends in Analytics: Intro to AI and Image Analysis
- Trends in Marketing Analytics: Intro to Artificial Intelligence & Machine Learning
- Two Keys to Deliver on Your Brand Promise: On-Demand Webinar Featuring Staples:
- Automotive
- Banking
- Casinos
- Communications
- Consumer Packaged Goods Mfg.
- Defense
- Energy and Utilities
- Government
- Health Care Providers
- Health Insurance
- High-Tech
- Hotels
- Life Sciences
- Manufacturing
- Oil and Gas
- P-12 Education
- Post Secondary Education
- Retail
- Travel
- Boost Profitability with Analytical and Operational Customer Relationship Management
- Customer-Focused Marketing for Hospitality and Gaming
- Data and Analytics: The Blueprint of Service Design
- Drive Profits and Improve Decisions with Social Media Analytics
- Four Hospitality Industry Studies You Need to Hear
- Getting In on the Conversation: The power of social media in the hospitality and gaming industries
- Hospitality Research You Should Be Using Now
- Loyalty, Rewards and Value: What Do We Want from Our Customers?
- New Beginnings in Revenue Management
- New Pricing Strategies for Hospitality and Gaming
- Outlook 2012: The Hottest Trends and Issues for Hospitality and Gaming
- SAS Text Analytics for Gaming and Hospitality
- Sustaining the Right Balance: Green Initiatives for Hospitality and Gaming
- Tackling the Biggest Challenges in Hospitality and Gaming
- The Things That Matter Most: The hottest trends and biggest issues for hospitality and gaming industries
- Three's Company: The Benefits of Forecasting, Optimization and Simulation
- Where’s My Data? Tips and Tricks for Designing a Strong Data Quality and Data Integration Strategy
- Advanced Predictive Network Analytics: Optimize Your Network Investments and Transform Customer Experience
- Advancing Telecommunications with Artificial Intelligence
- Boost the value of your Call Center logs through Advanced Analytics
- Machine learning, prediction and optimization techniques
- Opportunities in the Internet of Things Era
- Social Network Analysis: Spot Your Customer Influencers
- Using Machine Learning on raw transactional data to find customers’ moments of truth in Telco
- What is the value of contextual customer engagement in telecommunications?
- What Marketers Need to Know About Digital Transformation
- Why the analytics economy demands an enterprise-wide approach in Telco
- A Health Plan’s Perspective: Using Advanced Analytics to Balance Consumer and Financial Expectations
- Customer-Focused Marketing for Hospitality and Gaming
- Data and Analytics: The Blueprint of Service Design
- Drive Profits and Improve Decisions with Social Media Analytics
- Four Hospitality Industry Studies You Need to Hear
- Getting In on the Conversation: The power of social media in the hospitality and gaming industries
- Hospitality Research You Should Be Using Now
- Loyalty, Rewards and Value: What Do We Want from Our Customers?
- New Beginnings in Revenue Management
- New Pricing Strategies for Hospitality and Gaming
- Outlook 2012: The Hottest Trends and Issues for Hospitality and Gaming
- SAS Text Analytics for Gaming and Hospitality
- Sustaining the Right Balance: Green Initiatives for Hospitality and Gaming
- Tackling the Biggest Challenges in Hospitality and Gaming
- The Business Traveler Study
- The Things That Matter Most: The hottest trends and biggest issues for hospitality and gaming industries
- Three's Company: The Benefits of Forecasting, Optimization and Simulation
- Where’s My Data? Tips and Tricks for Designing a Strong Data Quality and Data Integration Strategy
- Accelerating Profits and Growth in Your Service Contract Business
- Customer-Driven Quality - Moving Beyond the Voice of the Customer
- Forecasting with SAS® and SAP HANA: Easier. Faster. Smarter.
- High-Performance Retail: The Art of Understanding the Customer
- Information Management: What Manufacturers Must Know
- Analytics
- Big Data
- Business Intelligence
- Customer Intelligence
- Data Management
- Education
- Fraud and Security Intelligence
- Hadoop
- Health and Life Sciences
- In-Memory Analytics
- Performance Management
- Retail
- SAS Platform
- Supply Chain
- Modifying ODS Statistical Graphics Templates in SAS® 9.2
- Advanced Predictive Network Analytics: Optimize Your Network Investments and Transform Customer Experience
- Advancing Telecommunications with Artificial Intelligence
- AI Best Practices that IT Can Support
- Analytical Data Prep 101
- Analytics on a Grand Scale
- Best Practices: Enterprise Reporting and Analytics | SAS
- Big Data Drives the Need for a Strategic Information Management Approach
- Boost the value of your Call Center logs through Advanced Analytics
- Bring AI Capabilities to Life with Natural Language Processing and Text Analytics
- Customer-Focused Marketing for Hospitality and Gaming
- Five Essential Data Management Practices for Analytics
- Have Your Cake and Eat It Too – With R, Python + SAS
- Have Your Cake and Eat It Too – With R, Python + SAS
- High-Performance Retail: The Art of Understanding the Customer
- Hospitality Research You Should Be Using Now
- How-To: Advance Your Data Mining and Predictive Analytics with Modern Techniques
- How-To: Avoid Wasting Time with Your Forecasting
- How-To: Get Ready for Game-Changing Analytics
- How-To: Implement Best Practices for Building an Analytics Culture
- How-To: Manage Your Data as a Strategic Information Asset
- How-To: Operationalize Business Analytics
- How-To: Use Unstructured Data and Improve Business Decisions
- Machine learning, prediction and optimization techniques
- Marketing for Omnichannel Analytics Excellence
- Marketing Trends: The Digital Personalization Revolution
- Modern Data Architecture for Big Data Analytics With SAS and Hortonworks | SAS
- Outlook 2012: The Hottest Trends and Issues for Hospitality and Gaming
- Predictive Analytics and Machine Learning With SAS and Hadoop | SAS
- SAS Text Analytics for Gaming and Hospitality
- Seven Keys to High-Performance Data Management for Analytics
- Telecom Customer Care Analytics
- Text Analytics Market Insights With Seth Grimes
- The National Criminal Justice Commission
- Trends in Analytics: Intro to AI and Image Analysis
- Trends in Marketing Analytics: Intro to Artificial Intelligence & Machine Learning
- Using Machine Learning on raw transactional data to find customers’ moments of truth in Telco
- Using Modern Analytics to Foster Old-Fashioned Loyalty in Tar Heel Sports Fans
- Utilizing Big Data Analytics Hadoop
- What is the value of contextual customer engagement in telecommunications?
- Why the analytics economy demands an enterprise-wide approach in Telco
- A Geek's Guide to Big Data: The Hadoop Ecosystem
- Architecting the Future of Success | SAS
- Combine SAS® High-Performance Capabilities With Hadoop YARN
- Current State of Hadoop in the Enterprise | SAS
- Generating Value From Your Data
- Hadoop and the Enterprise Data Warehouse, Simplified | SAS
- How-To: Use Hadoop as a Piece of the Big Data Puzzle
- Key To Big Data Quality | SAS
- Making Sense of Hadoop | SAS
- Modern Data Architecture for Big Data Analytics With SAS and Hortonworks | SAS
- The Big Data Organization: Get the Right People on Your Big Data Bus
- The Industrial Internet of Things: Secrets to Finding ROI Today
- The Ultimate Data-Driven Customer Experience
- Understanding the Many Roles of Hadoop | SAS
- Utilizing Big Data Analytics Hadoop
- A Health Plan’s Perspective: Using Advanced Analytics to Balance Consumer and Financial Expectations
- A Marketer's Guide to Data Privacy in a Big Data World
- Analytics Differentiates Leading Customer Loyalty Programs
- Analytics in Real-Time Online Marketing
- Answering the Call for an Intelligent Contact Center
- Argyle Executive Forum: Spotlight on Brand Loyalty
- Attaining Marketing Nirvana: Synchronizing Marketing Operations and Multi-Channel Campaign Management
- Be Relevant for Customers Anytime with Real-Time Marketing Optimization | SAS
- Best Practices on Leveraging Digital Data
- Boost Profitability with Analytical and Operational Customer Relationship Management
- Brian Solis: Experiences Matter to Your Bottom Line
- Building Loyalty with Digitally Savvy, Empowered Customers
- Collaborate to Identify Risk and Improve Patient Engagement for Better Outcomes
- Consumer Banking Relationships and the Use of Analytics in Segmentation Strategies
- Effectively Targeting the Mass Affluent Segment: Analytics and Insights
- From Growing Pears to Growing Connections
- Getting In on the Conversation: The power of social media in the hospitality and gaming industries
- Harness the Power of Unstructured Data to Enhance the Customer Experience
- High-Performance Retail: The Art of Understanding the Customer
- How Integrated Marketing Drives Customer Loyalty
- Improving Customer Experience and Loyalty Through Real-Time Marketing
- Kiss Churn Goodbye With Data-Driven Campaign Management
- Leading Marketing Excellence With Analytics
- Leveraging Analytics to Improve the Customer Experience
- Leveraging Analytics to Improve Your Mobile Strategy
- Loyalty, Rewards and Value: What Do We Want from Our Customers?
- Making Better Customer Connections with Marketing Optimization
- Marketing Trends: The Digital Personalization Revolution
- Maximize Digital Advertising in a Customer-Centric Marketing Strategy
- Organizing and Operating for Data-Driven Marketing
- Real-Time Decision Manager
- The Things That Matter Most: The hottest trends and biggest issues for hospitality and gaming industries
- The Ultimate Marketing Machine: A Harvard Business Review Webinar
- Thinking Outside the Marketing Box at Dell
- Two Keys to Deliver on Your Brand Promise: On-Demand Webinar Featuring Staples:
- USAA's 5 Keys to Marketing Analytics Excellence
- Using Analytics to Improve Customer Experience in Banking
- What Marketers Need to Know About Digital Transformation
- Analytical Data Prep 101
- Avoidability of Forecast Error
- Best Practices: Enterprise Reporting and Analytics | SAS
- Big Data in the Midmarket webinar series
- Business Analytics: How the CIO and IT Can Deliver Business Value
- Five Essential Data Management Practices for Analytics
- Hadoop and the Enterprise Data Warehouse, Simplified | SAS
- High-Performance Retail: The Art of Understanding the Customer
- How-To: Advance Your Data Mining and Predictive Analytics with Modern Techniques
- How-To: Avoid Wasting Time with Your Forecasting
- How-To: Build an Effective Decision Management Program
- How-To: Effectively Realize Data Visualization
- How-To: Implement Best Practices for Building an Analytics Culture
- How-To: Manage Your Data as a Strategic Information Asset
- How-To: Use Hadoop as a Piece of the Big Data Puzzle
- How-To: Use Unstructured Data and Improve Business Decisions
- Is There a Doctor in the Hub?
- Modernizing Enterprise Decision Making | SAS
- Optimizing Your Analytic Environment: Expanding the Power of In-Database Analytics with SAS and Teradata
- SAS Data Management Webinar and Demonstration
- Seven Keys to High-Performance Data Management for Analytics
- The Data Supply Chain – Managing Your Company’s Data Assets
- The promise of data fabrics for analytics and better decisions
- The Ultimate Data-Driven Customer Experience
- Where’s My Data? Tips and Tricks for Designing a Strong Data Quality and Data Integration Strategy
Adding a Calendar File to your Google Calendar
Once you've saved the .ics file, you can import it to your Google calendar using the following steps:
- Open Google Calendar on a desktop computer (this process will not work on a mobile device).
- Click settings in the top right and open the calendars tab.
- Click import calendar, then choose the .ics file you've downloaded.
- Choose the calendar where the event should be saved, and click import.
Technical Requirements for Viewing Webinars
If you are experiencing problems viewing or listening to an event, please review the following minimum requirements and frequently asked questions.
If you are failing to see any video content on http://www.sas.com, please contact your internal Help Desk or IT Department about firewall issues or corporate video restrictions.
If you would like to request a copy of the video or the presentation slides, contact us at contactcenter@sas.com.
If you have any questions regarding on-demand webinars, contact events@sas.com.
HARDWARE REQUIREMENTS
Multimedia Computer
If you've got a fairly new computer, you should have no problems tuning in. Of course, you'll need to hear the audio. Your computer should have:
CPU -- Intel Pentium 4 2.33GHz, AMD Athlon 64 2800+ processor (or faster).
RAM -- 512 MB.
Video -- XGA 1024x768 screen resolution or higher, 65535 colors.
Graphics -- 64 MB.
Audio -- SoundBlaster audio card (or equivalent).
Speakers or Headphones.
Connection Speed -- 500kbps minimum for webinars.
End users should have one of the following browser and Flash versions installed to play our video content:
Windows PC Browsers:
Chrome
Firefox 3.0.1 or higher
Internet Explorer 6 SP1
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Internet Explorer 10
Safari 3.2.2 or higher
Safari 4 or higher
Windows PC Flash:
Flash Player 11.1 r102+
Flash Player 11.0 r1+
Flash Player 10.3 rxxx
Flash Player 10.2 rxxx
Mac Browsers:
Chrome
Firefox 3.0.1 or higher
Safari 3.2.1 or higher
Safari 4 or higher
Mac Flash:
Flash Player 11.1 r102+
Flash Player 11.0 r1+
Flash Player 10.3 rxxx
Flash Player 10.2 rxxx
View the Test Clip
Don't have Adobe Flash Player installed? Download now.
WEBINAR FAQS
I’m not hearing audio through my computer.
Make sure the volume is turned up on your system via your control panel and make sure any external speakers are turned on and the volume is up.
I’ve tried the above and still can’t hear audio.
We apologize for the inconvenience. You can access the archive which will be sent to all registrants several days after the event.
Is a PDF of the slides available?
A PDF of slides is not available during the event. Each event is different but, it is at the discretion of the webinar client whether the PowerPoint will be provided via e-mail.
Is an archive of this event available?
Yes. Typically, a link to the archive of the event will be sent to registrants several days after the event. The link will be the same as the live event link.
How do I ask a question?
Type your question in the "Ask a Question" field below the video window and click submit.
I sent in a question but it was not answered.
The host and panelists make every effort to answer each question but time constraints often prevent us from responding to every question.
I’ve tried everything and still cannot hear or see the webinar?
In some cases a viewer’s company/employer may block this type of content possibly via a proxy server. We can only suggest that they contact their company help desk or try accessing the event from their home PC.
WEBEX FAQS
I’m not hearing audio through my computer.
Make sure the volume is turned up on your system via your control panel and make sure any external speakers are turned on and the volume is up.
If the problem persists, access audio via phone by dialing 1-888-682-4285 (International: 1-973-368-0695) and then the conference code followed by the # key.
To find the dial-in and conference code number from the WebEx application:
- From the menu bar, click “Communicate.”
- Then click “Teleconference.”
- Then click “Join Teleconference.”
- A window will pop up with the dial-in instructions and conference code. Example:
Audio for this meeting will be broadcast through your pc speakers.
If you cannot hear the pc audio, please dial into the audio conference:
- US Toll-Free Number : 1-888-682-4285
- Toll/International: 1-973-368-0695
- Conference Code: XXXXXXXX
What is the Conference Code for my event?
To find the dial-in and conference code number:
- From the menu bar, click “Communicate.
- Then click “Teleconference.”
- Then click “Join Teleconference.”
- A window will pop up with the dial-in instructions and conference code. Example:
Audio for this meeting will be broadcast through your pc speakers.
If you cannot hear the pc audio, please dial into the audio conference:
- US Toll-Free Number: 1-888-682-4285
- Toll/International: 1-973-368-0695
- Conference Code: XXXXXXXX
I’ve tried the above and still can’t hear audio.
We apologize for the inconvenience. You can access the archive which will be sent to all registrants several days after the event.
Where do I find the event password needed to log in to the live event?
The password is included in the confirmation e-mail and within the "Add to Calendar" file.
According to the attendee list, it looks like I’m on the only person attending this event.
The full attendee list is visible only to the host and panelists.
Can the panelists hear me?
No, all attendee phone lines are muted and in the listen-only mode.
Is a PDF of the slides available?
A PDF of slides is not available during the event. Each event is different but typically, a PDF of slides is sent to registrants several days after the event.
Is an archive of this event available?
Yes. Typically, a link to the archive of the event will be sent to registrants several days after the event.
I’m not seeing slides or the demo? I only see “Event in Progress.”
Be sure you have the Event window active. On the WebEx Window, click the box that reads “Return to Event.”
How do I ask a question?
From full screen mode, click on the question mark icon on the floating tool bar. Then, select a participant in the “Ask” menu (or send to “All Panelists”) and type your question in the box. There is a 256 character limit.
How do I send a chat message to a panelist or the host?
From full screen mode, click on the Chat icon on the floating tool bar. Select a participant in the “Send to” menu, type your chat message and click “Send.”
Can I chat with other attendees?
No. Attendees can only chat with the host and panelists.
I sent in a question but it was not answered.
The host and panelists make every effort to answer each question but time constraints often prevent us from responding to every question.
How do I reach WebEx support?
WebEx Customer Care can be reached at 1-866-229-3239.