Woman and child shopping

Drive your product, demand planning, inventory and supply chain using real-time customer data with retail and consumer goods analytics

Retail & consumer goods analytics solutions from SAS

Apply analytics to every step of the customer journey for better connections and deeper insights.


Trusted by:

  • Ulta logo
  • Levi Strauss & Co. logo
  • Georgia-Pacific logo
  • Migros logo
  • Barilla logo
  • Viking Raja Group logo
  • Very logo
  • Fratelli Carli logo
  • Sejung logo
  • CHR Hansen logo

Strike a balance by uncovering your blind spots

SAS in Retail & Consumer Goods: Facts & Figures

We know your industry. SAS analytics meets the needs of retail & consumer goods businesses of all sizes. Our experts have the deep industry expertise to understand and solve your nuanced challenges.

1,400+

retail & consumer goods customers worldwide

7

the top seven global consumer packaged goods (CPG) companies rely on SAS for supply chain analytics

67%

of the Global Fortune 500 retail companies rely on SAS solutions


Peer reviews validate SAS solutions for retail

  • Gartner Peer Insights Logo
    “Very easy and powerful tool. What you don't know, the information to develop is out there.” Insight Manager Retail
  • G2 Winter 2026 Leader Badge
    “The real-time journey orchestration in SAS Customer Intelligence 360 is incredibly beneficial, transforming fragmented data into proactive, location-based services like instant offers.” CRM Executive Retail
  • G2 Winter 2026 Leader Badge
    “SAS Viya is incredibly helpful for managing my business, with a user-friendly setup and strong analytical capabilities that improve my work and efficiency.” Financial Advisor Retail
  • G2 Winter 2026 Best Usability Badge
    “It has strong governance and audit trails which makes reviews easier, and I can run large-scale simulations and create interactive dashboards in one platform.” Senior Credit Risk Analyst Retail
  • G2 Winter 2026 Leader Badge
    "The platform’s ability to automate the forecasting process saves a significant amount of time, allowing our team to focus on analyzing the results and making data-driven decisions ... Overall, SAS Visual Forecasting has greatly improved our efficiency and forecasting accuracy.” Performance Marketing and SEO Lead Retail

    Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.


    Retail & consumer goods solutions from SAS

    Get a complete view of your business and customers with retail analytics and consumer goods software. Create assortments based on customer preferences. Apply the most relevant engagement strategy for each customer. Optimize supply chain and retail operations at every step of the customer journey.

    Customer insight

    Know what your customers want and when they want it so you can meet their needs seamlessly.

    Demand planning

    Accurately plan for customer demand – down to the individual store level.

    Supply chain planning & analytics

    Unify data from across your organization, then optimize responses throughout the supply chain.

    Choose SAS for retail and consumer goods data analytics solutions

    SAS® Viya®  helps retail and consumer goods companies connect customer engagement to product demand with trusted insights

    Drive the best shopper experiences across your integrated planning process by connecting customer engagement to product demand.

    Model the best possible business outcomes to optimize your operations and identify growth areas with SAS Analytics.

    Safeguard your brand loyalty and integrity with transparent, explainable insights you can trust.

    Innovate faster with powerful, agile analytics to monetize your data and realize untapped business opportunities.

    Recommended resources for retail and consumer goods analytics

    E-book

    A blueprint for demand planning evolution in four stages

    White paper

    Navigating the uncertain world of third-party cookies

    Research report

    Your journey to a GenAI future


    We help our customers innovate for tomorrow

    0.1%

    SAS helped Boddie-Noell modernize its analytics strategies. According to Boddie-Noell's director of analytics, "In our first quarter of using SAS Visual Forecasting, we missed our forecast by just 0.1%."

    95%

    Ulta Beauty uses SAS to target and personalize campaigns and has achieved 95% sales penetration, with the majority of sales coming from returning guests.


    Find a trusted, local partner

    Our network of partners offers industry expertise and implementation support tailored to help you achieve your goals.

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    • Red Hat logo
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      Notilyze logo
    • Collaboration Betters The World GmbH logo
      Cognizant logo
      Digital Alchemy logo

    In the spotlight

    Assisted demand planning

    With assisted demand planning from SAS, you can achieve a 6% improvement in forecast value-add and save 47% of your time, thanks to intelligent automation.

    SAS is a leader in retail analytics

    SAS is a Leader in The Forrester Wave™: Retail Planning Platforms, Q4 2023.

    SAS is a Leader in the 2024 Gartner® Magic Quadrant™ for Data Science and Machine Learning.

    SAS is a Leader in The Forrester Wave™: Real-Time Interaction Management, Q1 2024.

    Retail analytics from SAS: Frequently asked questions

    What does SAS offer for retail and consumer goods companies?

    SAS provides retail and consumer goods analytics software that covers customer insights, demand planning and supply chain planning. The solutions apply analytics across the full customer journey to help retailers build assortments based on customer preferences, target the right engagement strategy per customer, and optimize supply chain and retail operations at every step.

    How many retail and consumer goods companies use SAS?

    SAS serves more than 1,400 retail and consumer goods customers worldwide. 67% of Global Fortune 500 retail companies use SAS solutions, and 7 of the top 7 global consumer packaged goods (CPG) companies rely on SAS for supply chain analytics.

    Which companies use SAS for retail analytics?

    SAS customers include Ulta Beauty, Levi Strauss & Co., Georgia-Pacific, Migros, Barilla, Viking Raja Group, Fratelli Carli, Sejung and CHR Hansen, among others.

    What results have SAS retail customers reported?

     

    • Boddie-Noell Enterprises missed its sales forecast by just 0.1% in its first quarter using SAS Visual Forecasting.
    • Ulta Beauty uses SAS to personalize campaigns and has achieved 95% sales penetration, with most sales coming from returning guests.

     

    Is SAS recognized as an industry leader in retail analytics?

    Yes. SAS has been named a leader in The Forrester Wave: Retail Planning Platforms (Q4 2023), a leader in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning, and a leader in The Forrester Wave: Real-Time Interaction Management (Q1 2024).

    What solutions does SAS offer for retail and consumer goods?

    SAS offers solutions for:

    • Customer insight: understanding what customers want and when, to enable seamless engagement.
    • Demand planning: forecasting customer demand down to the individual store level.
    • Supply chain planning & analytics: unifying data across the organization to optimize responses throughout the supply chain.

    What do retail users say about SAS in G2 and Gartner reviews?

    Retail users have left five-star reviews on G2 and Gartner, praising ease of use and real-time journey orchestration in SAS Customer Intelligence 360, strong governance in SAS Risk Management, and improved efficiency and forecast accuracy in SAS Visual Forecasting.