Mark Chaves

Mark Chaves is a Senior Product Manager within SAS’ global Customer Intelligence practice. He is actively engaged with SAS’ key customers within health and life sciences, retail, manufacturing, financial services, market research, hospitality, and media industries. A graduate of Duke University’s Fuqua School of Business, Mark is active within industry associations and is a member of the Marketing Accountability Committee of the Association of National Advertisers (ANA).

Getting beyond the hype

Acting On Customer Intelligence From Social Media

Feeling behind the social media eight ball and wondering how to get started? Here’s a top ten list of practical suggestions from social media expert Mark Chaves.

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