SAS® Enterprise Case Management
Efficiently manage investigation workflows
SAS® Enterprise Case Management enforces best practices and proper gathering of evidence, and can greatly reduce the cost of investigations. The solution provides a structured environment for managing investigation workflows, attaching comments or documentation and recording financial information, such as exposures and losses.
Benefits
- Create customized, automated workflows.
- Unite departments at an enterprise level.
- Create comprehensive reports.
Screenshots
View valuable information through a configurable portal based on your unique role.
How SAS® Is Different
- Only SAS offers a triage queue that enables users to review work items sent to the system automatically prior to appending to an existing case, creating a new case or closing the work item.
- The solution lets you integrate information from siloed monitoring systems used by other lines of business, products or channels; import existing records and historical information; and store all information from the originating system with the case.
- SAS Enterprise Case Management pre-populates forms and automatically prepares batch reports, which prevents rekeying errors and helps users meet e-filing standards for regulatory submission.
- The solution lets you create multiple workflows for various types of cases to be worked, automatically route cases to the appropriate individuals or groups, and require that action items be performed prior to moving items through the workflow.
- Interactive dashboards enable management to analyze operational performance of investigative functions and recognize trends to provide improved oversight and governance of risk management practices.
Benefits
- Create customized, automated workflows. SAS Enterprise Case Management enables users to create multiple, customized workflows for various types of cases – fraud, physical security, anti-money laundering, etc. Cases can be classified by type, category and subcategory and routed automatically to the appropriate individuals or groups.
- Unite departments at an enterprise level. The solution opens the doors of communication between investigative departments, enabling users to gain a holistic view of customer relationships as they pertain to financial crimes by displaying both current and historical cases worked in those groups.
- Create comprehensive reports. Users can create customized reports that range from global statistics for high-level board reporting to extensive, detailed documentation necessary for supervisor review based on data gathered in the course of the investigative process.
Features
- Automated workflow
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- Create multiple workflows for various types of cases – fraud, physical security, anti-money laundering, etc.
- Automatically route cases to the appropriate individuals or groups.
- Provides the option to make certain action items mandatory prior to the case proceeding to the next step in the workflow.
- Interactive dashboards
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- Can be customized to suit individual user needs and may be accessed on demand.
- Provide critical information and reports via a visual interface.
- Enable management to analyze operational performance of investigative functions and recognize trends to provide improved oversight and governance of risk management practices.
- Audit records
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- The solution creates an audit record for management, examiners or regulatory agencies that contains user identification, a time stamp and the date when actions are performed.
- Attachments
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- Users can easily store documents with a case, including any digital media that may be needed for future viewing.
- E-filing
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- Supports the ability to prepare batch files for uploading to complete required regulatory reporting.
Screenshots
Use SAS® Enterprise Case Management to watch performance trends for departments and investigators, and then better allocate your resources.
SAS® Enterprise Case Management lets you create multiple workflows for automatic routing to individuals or groups.
System Requirements
Operating Systems
- Microsoft Windows
- Solaris
- Linux
- HP-UX for Itanium
- AIX
Client-Tier
- Internet Explorer
- Firefox
Mid-Tier
- BEA WebLogic Server
- IBM WebSphere Application Server
- JBoss Application Server
SAS Application Tier
SAS 9.2 servers run on the back tier to provide metadata, data and compute services. The following applications are required on the SAS Application Tier:
- SAS 9.2 Foundation
- Base SAS
- SAS/Access Interface for Oracle
- SAS Enterprise Case Management Server
Ready to learn more?
Call us at 1-800-727-0025 (US and Canada) or request more information.
