Wireless Call Quality Demo | SAS® Visual Analytics

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Wireless Call Quality

Switches, cell technology and the specific phone set can all have an impact on call quality. Any one of these components can also contribute to dropped calls and affect a network operator’s overall service quality and revenue.

This demo shows you how SAS Visual Analytics enables you to quickly analyze call quality.

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Call Performance Overview

The Overview tab summarizes network performance details – call duration, call drops and percentage of call drops – across different countries. How many dropped calls are there by switch maker? By carrier? By cell technology? What time of day do call drops increase?

Call Analysis by Switch Maker

Switches play a key role in routing call traffic. A typical facility may have switches from different manufacturers, and network managers must monitor how call traffic is going through different switches.

The Call Analysis by Switch Make tab lets you investigate call volume and call drops for different switch manufacturers. Which phone causes the most call drops for a given switch?

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Call Analysis by Cell Technology

The By Cell Technology tab lets you explore where call drops are occurring by cell technology – 2G, 3G, 4G.

Which cell technology has the most call drops? What times of day do call drops spike? Do results differ by region?

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Call Analysis by Phone Maker

The By Phone Make tab lets you explore dropped calls by phone maker. Which phone models have the highest percentage of dropped calls?

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