Tag Archives: FFIEC

Are false positives killing your customer relationships?


Today’s credit card customer behavior changes on the dime, so it’s no wonder that the tools for predicting their behavior are having trouble keeping up. Ellen Joyner says that maintaining that delicate balance between avoiding fraud loss and keeping the customer happy can be accomplished with a multi-layered approach. Read her thoughts in this post and the accompanying white paper.


Choosing a hybrid approach to fight fraud more effectively

SAS Fraud Network Analysis

A hybrid approach identifies associations between various accounts and integrates that information with the traditional rules and analytics to better score risk, prioritize alerts, reduce false positives, increasing the efficiency of investigators and reducing fraud losses. Dan Barta describes network analysis and says you can use either the top down or bottom up approach. Which approach are you using?

Also tagged , , |

FFIEC Guidance: Five layers for fraud detection and prevention

David Stewart

One of the challenges facing financial institutions is that their fraud detection and prevention systems have been siloed by products and channels. They use one system for credit card detection, another for check fraud and yet another for online banking. The FFIEC recently updated guidance on customer authentication and layered security.

Also tagged , , , |

Change of seasons: Four updates for fighting fraud

Ellen Joyner Robinson

Many of the technologies and techniques for making your business secure from fraud are probably in need of a refresh. Ellen Joyner Roberson has suggests using this new “regulatory season” as a time to update the old sytems to make the regulators happy and save money, create efficiencies and make your business more profitable.

Also tagged , |

Combat fraud: A perception change reduces losses

Ellen Joyner Robinson

Skimming and phishing attacks are becoming more common, with fraudsters taking full advantage of technology to operate globally. Find out some of the reasons behind the increase in bank fraud, and what you can do to stop it.

Also tagged , |