The Knowledge Exchange / Risk Management / Ellen Joyner-Roberson, Fraud, Financial Crimes, SAS

Ellen Joyner-Roberson

Ellen Joyner-Roberson, Fraud, Financial Crimes, SAS

Ellen Joyner-Roberson is Fraud and Financial Crimes Principal Marketing Manager for SAS. With more than 25 years of experience in the application of information technology to solve customer needs, Joyner’s focus in the financial services industry has proven beneficial to clients who are looking to leverage emerging technologies and analytics to enterprise-wide fraud management. Joyner helps organizations gain real ROI in their technology investment, and more importantly achieve revenue gains and costs savings, and mitigate risk across their business.

New payment methods fuel cyber-attacks

terrorist financing

New payment methods (NPMs) are fueling a rush of cyber-attacks across the world, so collaboration between law enforcement and financial institutions is critical to protecting consumers’ money. Ellen Joyner discusses the latest research from Javelin Strategy & Research and Juniper Research, and provides best practices for arming your organization while protecting your customer relationships.

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Cyber security for the mobile world

mobile banking and cybersecurity

The always-connected generation expects secure, on-the-go banking. But cybercriminals are also children of the digital age. Your cybersecurity must keep you out in front because they are always inventing new tricks to exploit the weaknesses in these new technologies.

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SAR Filing: Where are the Taggants?

Magnifying Glass

A SAR is the vital link to the criminal. Before filing a SAR, you should be digging for all possible information associated with that suspicious transaction. That means the roles of investigator and compliance officer need to change.

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Big data offers big protection from cybercriminals

Ellen Joyner Robinson

Digging into your big data to find and stop potential cybercriminals requires real-time, event-driven behavior analytics and the ability to link new threat alerts to existing suspicious cases

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Drowning in a sea of alerts


Producing high volumes of low-value alerts can impact investigation effectiveness and regulatory report quality. High performance scenario tuning helps investigation staff be more efficient – improving compliance and reducing the risk of inaccurate or late regulatory reports.

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Data visualization meets cyber crime

data visualization

Big data can be a bad thing – if you can’t see the knowledge locked inside. That is particularly important when you are trying to see possible relationships and linkages. Cyber security is an area where data visualization technology would help uncover those linkages in a way that everyone can understand, even those without a statistics degree.

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Cyber-proofing financial services for the online generation

Data breaches, cybercrime or payments fraud

According to Gartner, in 2013 e-commerce and financial services companies will continue to be hit with distributed denial of service attacks and criminal social engineering ploys. Sadly, our electronic and digital channels are not as secure as they need to be to combat these cyber criminals while offering the new generation products and services a mobile audience demands.


Hit a roadblock in your fraud management?

Roadblock final

Ellen Joyner says there are three ways banks can use analytics to identity and stop fraud while improving the customer experience. See if one of these will remove your roadblock.

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Fraudsters don’t worry about privacy, why should we?

Ellen Joyner Robinson

In today’s world of cybersecurity threats, fraudsters use social media to gather personal information and target vulnerable places within your organization. The criminals have no boundaries when securing illicit funds and then funneling them through financial institutions disguised as legitimate financial transactions and eventually sending wires to offshore accounts.

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Are organized fraudsters winning the big data battle?

Ellen Joyner Robinson

Organized fraudsters love the big data battle because – for many organizations – siloed data and too much data make finding fraud as difficult as finding the same needle in a new haystack. Ellen Joyner says firms can bring big data and organized fraudsters down to size with a layered analytics approach combined with high-performance computing.

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