Welcome to Your SAS Customer Intelligence 360 Starter Kit

Mike Blanchard
Vice President, Customer Intelligence SAS

Hit the ground running – build foundational knowledge, dive deeper into advanced features, get support or connect with our vibrant community. Take the next step.

First things first

Create a SAS Profile

A SAS Profile allows you to easily register for SAS events and tell us what you want us to know about you so we can personalize your experience with SAS Customer Intelligence 360.

Your CI360 Learning Subscription

As a registered user you have full access to the Customer Intelligence 360 Learning Subscription which includes:

  • Dozens of digital training courses to build skills at your own pace. 
  • New and updated courses plus other how-to guides as they become available.

 

To access the SAS Customer Intelligence Learning Subscription:

  • Log into SAS 360 Foundation
  • Select the Help icon in the upper right corner
  • From the dropdown menu, select SAS Customer Intelligence Learning Subscription. 

If you are unable to access the Learning Subscription, contact elearn@sas.com


Explore & skill up

Continue your journey with these resources designed to help you master your Customer Intelligence 360 software and discover the latest trends and developments.

CI 360 Software Success Hub

Find practical guidance and enablement resources to boost CI 360 adoption and performance. Get best practices, real-world use cases, and actionable tips to help you implement, optimize, and scale your marketing programs effectively.

Regular Feature Updates

CI360 new features posts are updated several times a month. Check back often or subscribe to e-mail notifications. 

 

CI360 Ask the Expert Webinars

Learn how to put CI360 into practice, discover proven use cases and build skills you can apply immediately - through live and on-demand webinars.

Product documentation

SAS Customer Intelligence 360 releases operate on a continuous delivery model that allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes might be updated several times a month. Check them regularly.


Support & Community

Need help or want to connect with other SAS users?

SAS Support Community

A vibrant online community where you can search for SAS Customer Intelligence 360 or any other topic, ask questions, get community-driven solutions and much more.


 

SAS Analytics Explorers

Participate in fun, educational activities, earn points, climb the leaderboard, redeem rewards and more. Another low-barrier access point to get in touch with like-minded SAS users.

 

SAS Support

Your go-to resource for SAS updates, product info, troubleshooting, documentation and tech support.



 

Contact SAS

If you can't find what you're looking for, our team of experts is ready to help.




 


Other helpful resources

SAS Video Portal

Browse expert-created videos teaching specific SAS Customer Intelligence 360 skills.
 

Blogs 

Stay informed with blogs from SAS Customer Intelligence and other marketing experts on technology, industries, and trending topics.

Newsletters

Sign up for success with CI360—get practical tips, product updates, and real use cases. Stay ahead and get SAS news delivered straight to your inbox.

Thought leadership

Follow the SAS Customer Intelligence 360 LinkedIn Showcase page for insights on modern marketing orchestration. Learn how leading brands connect data and channels, strengthen decisioning and drive smarter customer engagement.