Industries / Casinos

SAS® for Casinos

In a highly competitive environment, casinos struggle to find an advantage. Whether it's redesigning service offerings, improving retention, launching loyalty programs or pricing to maximize revenue and profit, having in-depth knowledge of patron behavior, market conditions and competitor influence is a necessity. With 30 years of experience in analytics, SAS can help you improve the patron experience, increase the value of the patron relationship, optimize operations to control costs and increase revenue and profits.

" SAS helps us dig into the data of an individual customer. It predicts the value the customer will have on the next trip."

—Rom Hendler

Vice President of Strategic Marketing

Venetian

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Which Problem Are You Trying to Solve? 

Customer Analytics

Identify your most valuable patrons, improve retention, increase patron loyalty and promotion response rates.

Social Media Analytics

Proactively manage brand reputation.

Labor Planning

Optimize resource allocation to control costs while maintaining service levels.

Data Management

Access, clean and store data from disparate operating systems.

Revenue Optimization

Improve pricing strategies to maximize revenue and profits.

Sustainability

Monitor consumption and evaluate initiatives.

Casinos Solutions

SAS® for Patron Value Optimization

Gaming and hospitality companies need to apply advanced customer analytics to gain a deep understanding of patrons’ needs, preferences, value and behavior; thereby improving loyalty and retention, and ultimately increasing revenue and profits. 

To meet that need, we provide SAS for Patron Value Optimization, which is offered in two editions – standard and advanced. The standard edition provides a 360-degree view of the patron, and turns volumes of patron data into meaningful information you can act upon. The advanced edition also provides automated campaign management, which improves campaign effectiveness while reducing the resources required to manage campaigns. 

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Ready to learn more?

Call us at 1-800-727-0025 (US and Canada) or request more information.