Collections Recovery

Optimizing the collections recovery process can have a dramatic positive effect on profitability and ROI from the investment. With SAS, you can:

• Know which customers are most likely to respond, which communication channels will provide the highest return, and the amount likely to be collected by using customer behavioral models to gain critical insight.
• Determine which channels to use for individual customers in order to maximize the effectiveness of each communication channel by using advanced analytic techniques to evaluate multiple channels simultaneously.
• Understand the impact of changing various constraints – e.g., call center capacity, customer contact policy, etc. – with an easy-to-use interface that lets you run multiple scenarios to gauge their effectiveness.
• Create, view and share optimization reports and optimization objective summary reports, then use these results to improve the use of collections resources.

Only SAS combines mathematical optimization, user-defined constraint modeling and integration with industry-leading predictive analytics, enabling you to reach the next level of effectiveness and profitability in collections management. With SAS, you get:

• Effectiveness. SAS uses true, mathematical optimization to consider all factors and provide the best of all possible solutions.
• Speed. While complex mathematical computations have typically caused processing bottlenecks, the patented SAS algorithm reduces optimization approaches from days to minutes, giving managers quick and easy access to accurate information for making smarter decisions.
• Ease of use. An intuitive interface allows users who know nothing about optimization techniques to enter objectives, constraints and contact policies and run all reports and analyses.
• Integration. Based on the same robust, flexible framework as other SAS solutions, our marketing optimization solution enables you to take advantage of existing technology investments, which decreases your total cost of ownership.