Optimize Network, Service and IT Resources
" SAS connects with the big picture of our business goals. Using SAS to provide a 'heads-up' to get the network ready is an excellent thing, and that's the biggest business benefit for us."
—Asim Zakria
Director, Capacity Management, Network Operations
TELUS
How SAS® Can Help
SAS provides software and services to help you optimize resources to improve the customer experience and balance priority issues with operational efficiency. With SAS, you can:
- Understand the customer experience in order to improve it by cleansing and integrating data from multiple systems across business units and service lines.
- Predict and pre-empt customer issues, speed resolution and improve efficiencies by analyzing QoS, network and IT performance and service costs.
- Improve demand forecasting accuracy and relevancy while applying optimization techniques for better resource planning and allocations.
How SAS® Is Different
SAS provides data management and forecasting that supports wide array of algorithms, models and methods, statistical and predictive analytics to optimize resources and improve the customer experience. With SAS, you get:
- Superior data management.
- Communications-specific customer data model.
- Proven domain expertise.
- Powerful analytic capabilities.
- Social influence analysis.
- Critical early-warning alerts.
- Cost and profitability analytics.
- Patented optimization capabilities.
- An evolutionary growth path.
Related Products and Solutions
- SAS® Enterprise Data Integration Server
- SAS® Enterprise Miner™
- SAS® Text Analytics
- SAS® Visual Data Discovery
- SAS® IT Resource Management
- Forecasting
- SAS/OR®
- SAS® Activity-Based Management
SAS® Enterprise Data Integration Server
SAS Enterprise Data Integration Server is a powerful, configurable and comprehensive solution designed for managing big data that can access virtually all data sources; extract, cleanse, transform, conform, aggregate, load and manage data; support data warehousing, migration, synchronization and federation initiatives; support both batch-oriented and real-time master data management solutions; and create real-time data integration services in support of service-oriented architectures.
SAS® Enterprise Miner™
SAS Enterprise Miner streamlines the data mining process to create highly accurate predictive and descriptive models based on large volumes of data from across the enterprise. It offers a rich, easy-to-use set of integrated capabilities for creating and sharing insights that can be used to drive better decisions. Forward-thinking organizations today are using SAS data mining software to detect fraud, minimize risk, anticipate resource demands, increase response rates for marketing campaigns and curb customer attrition.
SAS® Text Analytics
SAS Text Analytics help organizations address many big data issues that arise from unstructured content by applying linguistic rules and statistical methods to automatically assess, analyze and act upon the insight buried in electronic text – such as social media content, call center logs, survey data, email, loan applications, service notes, and insurance or warranty claims.
SAS helps you incorporate these insights to create new metadata for search and document retrieval relevancy and to improve predictive accuracy, provide greater understanding to organizational reports and streamline business priorities – driving proactive, evidence-based business decisions.
SAS® Visual Data Discovery
SAS Visual Data Discovery provides a point-and-click interface to the advanced analytic capabilities of SAS. It enhances advanced analytics and exploratory data analysis with interactive data visualization, leading to better analyses, faster decisions and more effective presentations of analytic results. SAS Visual Data Discovery combines top-selling SAS products (Base SAS, SAS/STAT® and SAS/GRAPH®), along with two interfaces (SAS® Enterprise Guide® for guided tasks and batch analysis and JMP® software for discovery and exploratory analysis).
SAS® IT Resource Management
SAS IT Resource Management allows organizations to analyze, monitor and anticipate the utilization and performance of the IT infrastructure by providing an enterprisewide view of IT services and resources. The solution ensures delivery of IT services and resources in an efficient, cost-effective manner while demonstrating measurable value to business incentives.
Forecasting
SAS/OR®
SAS/OR software provides a powerful array of optimization, simulation and project scheduling techniques to identify the actions that will produce the best results, while operating within resource limitations and tight restrictions. It enables organizations to consider more alternative actions and scenarios, and determine the best allocation of resources and the best plans for accomplishing goals.
SAS® Activity-Based Management
SAS Activity-Based Management is an analytic application that models business processes to determine cost, profitability and drivers. With this solution, organizations can make informed decisions that streamline processes, deliver revenue growth and reduce costs across the organization. By providing process, cost and profitability insights, SAS Activity-Based Management reveals how unprofitable customers may be destroying up to 400 percent of your net profit – and helps you understand how to prevent this.
Ready to learn more?
Call us at 1-800-727-0025 (US and Canada) or request more information.
