SAS is a Leader in The Forrester Wave™:
Real-Time Interaction Management, Q1 2024
As noted in the Forrester report, "SAS incorporates responsible AI into enterprise RTIM decisioning." "Its roadmap promises to make the power of predictive and generative AI more easily accessible to knowledge workers and customer-facing resources beyond its usual data science power users."
SAS leverages its advanced analytics capabilities to enrich RTIM use cases with real-time alerts and decisions associated with credit, fraud, risk, and other operational dynamics. This powerful combination underpins SAS’s vision for responsible engagement based on analytically driven business practices that foster customer trust."The Forrester Wave™: Real-Time Interaction Management, Q1 2024
-
- Explore resources by type
- Analyst Report
- E-BOOK
- White Paper
- Article
- Blogbeitrag
- Book Excerpt
- Case Study
- Infographic
- INTERVIEW
- Research
- Series
- Video
- CUSTOMER STORY
- Webinar
-
Article
AI transforms insurance: See 8 examples of how it works -
Article
What is AI modeling? -
E-BOOK
Making government work for everyone: A blueprint for public sector AI success -
E-BOOK
What are ready-made AI models? And why you need them. -
Analyst Report
SAS is a Leader in The Forrester Wave™: Anti-Money Laundering Solutions, Q2 2025 -
Webinar
Webinar: EU AI Act -
E-BOOK
Data-driven health care -
White Paper
Rethinking risk: Smarter models, better decisions -
White Paper
The road to integration -
Webinar
Bist Du schon fit für KI? Aufbau von Daten- und Analyse-Kompetenz leicht gemacht. -
White Paper
Data and AI Present Significant Opportunities for Social Benefits Systems -
White Paper
Revealing the paths to 2040: global insurance survey report -
E-BOOK
5 Tips for Using GenAI to Improve Customer Experience -
E-BOOK
How to govern your AI strategy in a highly regulated world -
White Paper
Boosting Tax Agency Productivity and Protection with AI and Generative AI -
E-BOOK
Your journey to a GenAI future: A strategic path to success in health care -
E-BOOK
Your journey to a GenAI future: A strategic path to success in life sciences and pharma -
Analyst Report
SAS is a Leader in The Forrester Wave™: Cross-Channel Marketing Hubs, Q4 2024 -
Analyst Report
IDC MarketScape: Worldwide Machine Learning Operations Platforms 2024 -
White Paper
Revealing the paths to 2040: four possible scenarios for insurance -
E-BOOK
A Comprehensive Approach to Trustworthy Data and AI Governance -
Webinar
SAS Intelligent Decisioning - Entscheidungsbasierte Lösungen für Ihr Unternehmen -
E-BOOK
Five reasons developers hit a productivity wall – and what to do about it -
Article
Unlocking a strategic approach to data and AI -
Webinar
Wie nutze ich das volle Potenzial von SAS® Intelligent Decisioning? -
E-BOOK
Your journey to a GenAI future: An insurer’s strategic path to success -
E-BOOK
Your journey to a GenAI future: A strategic path to success for government -
White Paper
Solving the public services productivity puzzle -
E-BOOK
Marketers and GenAI: Diving Into the Shallow End -
Analyst Report
ARC View: Industrial-grade AI: Transforming Data into Insights and Outcomes -
White Paper
Navigating the uncertain world of third-party cookies -
Analyst Report
SAS is a Leader in The Forrester Wave™: AI / ML Platforms, Q3 2024 -
Analyst Report
IDC MarketScape: Worldwide Decision Intelligence 2024 -
White Paper
Pioneering Ethical AI: The Crucial Role of Property and Casualty Insurers -
E-BOOK
On the Road to Accelerating Claims Automation -
CUSTOMER STORY
Leading cruise line personalizes passengers’ onboard experience in real time -
Article
AI anxiety: Calm in the face of change -
E-BOOK
Intelligent decisioning in government -
E-BOOK
Government navigating an uncertain world -
Article
Fraud detection and machine learning: What you need to know -
Article
Mit synthetischen Daten AI-Durchbrüche ermöglichen -
White Paper
Generative AI in Health Care: Opportunities and Cautions -
White Paper
How to realize value from cloud analytics faster — and with less cost and risk -
Analyst Report
2024 Gartner® Magic Quadrant™ Data Science and Machine Learning -
White Paper
Top 5 insurance problems – and AI isn’t one of them -
Analyst Report
SAS is a Leader in The Forrester Wave™: Customer Analytics Technologies, Q2 2024 -
E-BOOK
Detect and halt risky payments across the life sciences supply chain -
CUSTOMER STORY
AI helps students graduate from college -
Article
Was sind AI-Halluzinationen? -
E-BOOK
The insurance data and AI revolution -
Article
Was sind Chatbots? -
White Paper
Creating Meaningful Data-driven Customer Journeys -
CUSTOMER STORY
Jakarta Smart City uses IoT analytics to better serve residents -
CUSTOMER STORY
French national rugby team boosts performance with AI and analytics -
White Paper
Improving HCP Engagement with Digital Analytics -
Article
How AI and advanced analytics are impacting the financial services industry -
Article
Shut the front door on insurance application fraud! -
Article
4 strategies that will change your approach to fraud detection -
CUSTOMER STORY
Customer Story
Advanced analytics helps policymakers determine how new tax measures would affect citizens -
Analyst Report
SAS ist ein führendes Unternehmen in The Forrester Wave™: AI Decisioning Platforms, Q2 2023. -
White Paper
Retail bank media networks: Monetize customer data with personalized offers and advertising -
E-BOOK
The Path to a Single Customer View -
CUSTOMER STORY
Reden wir über unsere Kunden! -
CUSTOMER STORY
Predicting real-time insurance needs with hyperpersonalization -
CUSTOMER STORY
Alles, außer Kontrolle? -
CUSTOMER STORY
Advanced analytics in the cloud helps international biopharmaceutical group enhance operations and efficiency -
Article
Analytics leads to lifesaving cancer therapies -
CUSTOMER STORY
One airport operator is making every journey personal for passengers -
CUSTOMER STORY
Voetbalmedia uses MarTech from SAS to better engage with 1.4 million football players and enthusiasts -
CUSTOMER STORY
Just add data: How data and technology — paired with a human touch — create a sustainable and quality culinary experience -
Analyst Report
Artificial Intelligence In Retail: What Now? -
CUSTOMER STORY
Improving data collection and modeling to accelerate predictive medicine efforts -
Analyst Report
Advanced Analytics Excellence In Discrete Manufacturing -
Article
Analytics: A must-have tool for leading the fight on prescription and illicit drug addiction -
White Paper
Maximizing Moments of Truth: Creating Meaningful Real-Time Customer Interactions -
Article
Viking transforms its analytics strategy using SAS® Viya® on Azure -
CUSTOMER STORY
Protecting nature with dollars and sense -
CUSTOMER STORY
Workplace solutions retailer creates compelling customer experience via data-driven marketing -
CUSTOMER STORY
It’s all in the research: Using AI to solve issues in health care -
Analyst Report
Data-Driven Grid Reliability: IoT Sensing and Analytics to Enable Predictive Maintenance and Improve Resiliency -
CUSTOMER STORY
Integrated marketing improves results for marketers and customers -
CUSTOMER STORY
Building reliability in risk -
Article
Detect and prevent banking application fraud -
CUSTOMER STORY
A customer connection is the special ingredient -
CUSTOMER STORY
Finland’s top retail bank applies AI to improve customer service and credit scoring -
CUSTOMER STORY
Transformation of the National Bank of Greece with SAS Viya on Microsoft Azure -
CUSTOMER STORY
Real-time analytics helps telecom provider adapt to changing customer needs during global pandemic and beyond -
CUSTOMER STORY
Transforming steelmaking through IoT analytics -
CUSTOMER STORY
Maximizing the reach and impact of an eHealth hub -
CUSTOMER STORY
Transforming the consumer banking experience through advanced analytics -
CUSTOMER STORY
Predictive analytics helps save lives during COVID-19 pandemic -
CUSTOMER STORY
Predictive analytics empowers bank to act quickly with confidence -
CUSTOMER STORY
Reaching 3.6 million football fans via comprehensive marketing analytics -
CUSTOMER STORY
Building a culture of analytics empowers university to lead as an educational enterprise -
Article
The 5 new rules of retail -
Analyst Report
Gartner positions SAS as a Leader in the Magic Quadrant for Data Science and Machine Learning Platforms, Q1 2021 -
CUSTOMER STORY
Advanced analytics empowers businesses with data-driven decisions -
Article
Reimagine marketing: Today, tomorrow and in times of disruption -
Analyst Report
The Total Economic Impact Of SAS Customer Intelligence 360 -
Article
Your customers aren’t afraid of new technologies. Are you? -
CUSTOMER STORY
World’s largest sports and humanitarian event builds legacy of inclusion with data-driven technology -
CUSTOMER STORY
Revolutionizing marketing campaigns with AI -
Article
Three steps for conquering the last mile of analytics -
CUSTOMER STORY
Manufacturing smarter, safer vehicles with analytics -
Article
As AI accelerates, focus on 'road' conditions -
Webinar
Breaking Down AI Capabilities for IT: What to Know About Optimization -
Article
AI in government: The path to adoption and deployment -
Article
Five trends that will reshape customer experience -
Article
From Apollo to AI: A new era of American exploration -
Article
The untapped potential in unstructured text -
Webinar
An Artificial Intelligence Framework to Combat Human Trafficking -
Article
AI in manufacturing: New opportunities for IT and operations -
CUSTOMER STORY
Predictive analytics and AI deliver a winning fan experience -
Article
The humanity in artificial intelligence -
CUSTOMER STORY
Artificial intelligence and IoT analytics keep aircraft operational for crucial missions -
E-BOOK
5 Steps to Accelerate Value From Your Industrial IoT Data -
Article
AI in banking: Survey reveals factors for success -
CUSTOMER STORY
Modernizing consumer lending in Vietnam -
Article
IoT: The customer experience accelerator you can't afford to ignore -
Article
Data lineage: Making artificial intelligence smarter -
Article
How to drill a better hole with analytics -
CUSTOMER STORY
Advanced analytics can detect and prevent insurance fraud before losses occur -
White Paper
The Artificial Intelligence of Things -
CUSTOMER STORY
Customer Story
IoT data with artificial intelligence reduces downtime, helps truckers keep on trucking -
Article
AI-Technologien kombinieren -
Article
What big data has brought to the privacy discussion -
White Paper
Adopting AI: Industry Perspectives -
White Paper
Adopting AI: Strategic Takes on AI Adoption -
White Paper
Adopting AI: The Impacts of AI on Management -
White Paper
Adopting AI: Linchpins of AI Success - Data Scientists and Their Algorithms -
White Paper
AI Momentum, Maturity and Models for Success -
White Paper
The 3 R’s of AI Adoption: Refactor, Reinvent, Reimagine -
Article
A guide to machine learning algorithms and their applications -
White Paper
Data Management for Artificial Intelligence -
Article
GDPR and AI: Friends, foes or something in between? -
CUSTOMER STORY
Using artificial intelligence to better engage with customers -
White Paper
Artificial Intelligence for Executives -
Article
Effective real-time marketing -
White Paper
Machine Learning Use Cases in Financial Crimes -
White Paper
Real-Time Analytics: The Key to Unlocking Customer Insights & Driving the Customer Experience -
Article
Wanted: AI leaders -
White Paper
Using Hybrid Cloud Capabilities for True Omnichannel Marketing -
Article
Machine learning and artificial intelligence in a brave new world -
Article
Contextual engagement -
Research
Nerd in the herd: protecting elephants with data science -
White Paper
How to Do Deep Learning With SAS® -
Article
What do drones, AI and proactive policing have in common? -
White Paper
The Risks and Rewards of AI -
E-BOOK
How Can Retailers Satisfy Today's Customers? -
White Paper
Machine learning and artificial intelligence in a brave new world -
Article
How to improve your AI marketing skills -
Article
AI marketing: What does the future hold? -
Article
Machine learning, data science and AI meet IoT -
Article
Three ways to improve real time marketing results -
White Paper
The Internet of Things: Marketing’s Opportunities and Challenges -
Article
Artificial intelligence, machine learning, deep learning and more -
CUSTOMER STORY
Analytics turns service repair data into cost savings -
Article
Real-time customer engagement is the future of experience management -
E-BOOK
Improving Customer Experience -
Article
The marketing analytics must-haves -
Article
Harnessing the martech advantage -
White Paper
Getting to Why in Omnichannel Marketing Attribution -
White Paper
Marketing attribution: Giving credit where credit is due -
White Paper
Improve Customer Experience with Actionable Artificial Intelligence -
White Paper
Redefining Brand Performance for the 21st Century -
Series
The value of marketing metrics at Visa -
Article
An executive’s guide to cognitive computing -
Article
Marketing operations: Five core competencies you must master -
White Paper
Operationalizing and Embedding Analytics for Action -
INTERVIEW
How do you know if you’re ready for Hadoop? -
CUSTOMER STORY
Optimization delivers more revenue while slashing marketing costs -
Article
Marketing measurement do's and don'ts -
White Paper
The Architecture and Security of SAS® Marketing Operations Management -
Article
Empty shelves: The retail analytical talent deficit -
Article
Building a high-performance marketing engine -
Article
Marketing optimization: Five lessons learned at a major US bank -
White Paper
Customer Engagement Analytics: How to Use Data to Create (and Keep) Happy Customers -
Article
Three tips for data-driven marketing from the Las Vegas Sands -
Article
Do marketers need real-time analytics -
Article
The digitization of everything – its impact on the buyer’s journey and marketing’s role -
Analyst Report
White Paper
Marketing Analytics for Manufacturing: Forging Customer Insights -
E-BOOK
Fearless Decision? -
E-BOOK
Brilliant decision? -
E-BOOK
Planning For CDP Success: A guided journey for choosing a customer data platform -
White Paper
SAS - Hospitality Provider -
White Paper
Where does marketing stop and advertising begin? -
White Paper
AI and analytics are powering a demand planning and customer experience revolution -
White Paper
AI for the CIO: 10 Tips for Success -
E-BOOK
The Innovator's Flight Plan to AI -
White Paper
Data, Analytics & AI: How Trust Delivers Value -
E-BOOK
How to Take AI Projects From Start to Win -
E-BOOK
Augmented Analytics: The secret ingredient to better business intelligence -
White Paper
How AI Changes the Rules -
White Paper
AI Momentum, Maturity & Models for Success: Focus on Singapore -
White Paper
TDWI Checklist Report Six Best Practices to Ignite the Customer Experience with IoT -
White Paper
AIOT: How IoT Leaders Are Breaking Away (IDC Market Report / AIoT Survey 2019) -
E-BOOK
Accelerate and improve business outcomes with AIoT -
E-BOOK
Powering Health Innovation with AI -
White Paper
The Autonomous Grid in the Age of the Artificial Intelligence of Things -
E-BOOK
Formidable Forecasts -
White Paper
Artificial Intelligence in Banking and Risk Management -
Webinar
Real-Time Decision Manager -
Webinar
Synergize Your Tech Stack to Realize AI’s Full Potential -
Webinar
Breaking Down AI Capabilities for IT: What to Know About NLP -
Webinar
AI-Embedded IoT Analytics: Getting Started -
Webinar
Solving the Dilemma of Smart Things for IT Leaders -
Webinar
Machine Learning Models in SAS Event Stream Processing -
Webinar
AI Snapshot: Three Key Developments Shaping AI Strategies Right Now -
Webinar
To Trust AI, Understand AI -
Webinar
AI in Health Care: Enhance Clinical and Operational Decision Making -
Webinar
Breaking Down AI Capabilities for IT: What to Know About Computer Vision and GPUs -
Webinar
Deploying AI -
Webinar
AI for Supporting Vaccine Adverse Event Reporting -
Webinar
Breaking Down AI Capabilities for IT: What to Know About Forecasting -
Webinar
AI and Banking: Survey Reveals Success Factors -
Webinar
Certification: AI and Machine Learning Professional Credential Overview -
Webinar
To Err is Human. So is AI. -
Webinar
SAS Visual Data Mining and Machine Learning: Getting Started -
Webinar
Breaking Down AI Capabilities for IT: What to Know About Machine Learning -
Webinar
How Do I Get Started With SAS Visual Data Mining and Machine Learning? -
Webinar
Model Explainability -
CUSTOMER STORY
Hyper-personalized offers help consumer finance company elevate the customer experience -
CUSTOMER STORY
Komplexes Produktportfolio, maximale Agilität -
CUSTOMER STORY
Weil jeder Kunde anders ist: Personalisierte Ansprache bei dm
© 2024 Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All trademarks are the property of their respective companies. Unauthorized copying or distributing is a violation of copyright law. To purchase reprints of this document, please email clientsupport@forrester.com. For additional information, go to www.forrester.com.