CI 360 Reimagine Marketing

According to our Experience 2030 global study, by 2030, 67% of in-person customer engagements
(ranging from information queries to sales assistance) will be completed by smart machines rather than humans.

And yes, it may be a bit ironic that the most personalized customer experiences involve no people at all. But the fact is that this level of automation, insight and personalization will provide businesses the agility that they need to make better, faster decisions for their customers.

This multi-part series of webinars about improving your customers’ experience explores:

• The role of AI in an almost entirely digital marketplace
• The need to accelerate personalized marketing  across your brand
• Rethinking your approach to technology and consumers to establish your brand for years to come.