Commitment to Accessibility

SAS Canada is committed to being an organization where people can be themselves in an open, supportive and engaging environment. We strive at all times to provide our services in a way that respects the dignity and independence of persons requiring accomodations. Our goal is to create a community that is inclusive of all persons and to ensure that no one is denied excellent customer service regardless of their disability.

We will make every reasonable effort to meet the needs of persons requiring special care in a timely manner and will do so by preventing and removing barriers to accessibility and participation and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA). You can download our Multi-year Accessibility Plan here.

SAS facilities are located in buildings that are wheelchair accessible, and have direct elevator access to all SAS office floors on which meetings, courses and user groups will take place.

Upon request, SAS is pleased to provide visitors with an individual hearing enhancement unit to use during meetings, courses or user groups.

Upon request, SAS can provide a variety of visual enhancement options, including computer screen magnifiers, dedicated personal monitors and, with sufficient notice, customized printing of materials.

Are you planning to attend an upcoming meeting, course or function at a SAS office?  If so, please contact us with specifics on how we can ensure that every effort is being made to make your visit as productive and comfortable as possible.

SAS is fully compliant with the standards of customer service and all related documents will be provide upon request, in your format of choice; please contact us with specifics.

Do you have any comments or suggestions on how a particular need has been, or could be, accommodated by SAS? If so, please provide us with your feedback so we can continuously improve our commitment to providing the highest quality service to all visitors, of all abilities, to our facilities. Feedback may be provided via email or phone (416) 363-4424 or in person.