SAS partnered with the CMO Council to understand where customer experience gaps and opportunities lie. Our global survey found that few companies have succeeded in the digital transformation necessary to achieve successful hybrid CX. Learn more in our global report.

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Our new host, Brian Alfond, goes beyond technology to the human aspects of privacy, the metaverse, social media, and dopamine exhaustion – and will address how marketers are trying to keep pace.

You can’t build a new world with old thinking

Brands of tomorrow need to embrace new ideas with the same passion with which they embrace new tech. That’s the key to creating new worlds of experience for your customers – and new possibilities for your business.

Discover how CX plays out across industries and supports different business needs

Learn about the future of customer experience

Engage customers with confidence