Franklin J Manchester, CPCU
Global Insurance Strategic Advisor

Speaker, Writer, "Nerd?!" As a hopelessly enthusiastic insurance professional, Franklin supports Global Insurance Strategy at the "OG" data and AI company, SAS Institute, Inc. After two decades at Allstate and Nationwide Insurance, he joined SAS in 2022 to inspire the insurance community to dream big, and imagine a future where every company is an AI company. Franklin holds his CPCU designation, as well as degrees in Risk & Insurance, Finance & Banking, and French. Ask him about Karaoke!

At SAS, Franklin helps insurers around the world unlock the power of advanced analytics, artificial intelligence, and data-driven decision-making to build more resilient, customer-centric, and sustainable businesses. His passion lies in bridging the gap between traditional insurance operations and emerging technologies, empowering organizations to move from reactive to predictive and preventive models of risk management.

With a career that spans the front lines of underwriting and claims to global innovation strategy, Franklin brings both technical insight and human perspective to the conversation about the future of insurance. He frequently writes and speaks about responsible AI, data ethics, and the changing role of insurers in society — emphasizing that technology should always serve people, not replace them.

Known for his infectious enthusiasm and down-to-earth storytelling, Franklin connects with audiences of all backgrounds — from data scientists and underwriters to C-suite leaders. Whether he’s unpacking the complexities of generative AI or singing a classic tune after hours, Franklin embodies the blend of intellect, heart, and curiosity that defines the next generation of insurance leadership.

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