Man hands using online banking and icon on tablet screen device in coffee shop -- online payment digital and shopping on network connection

Customer Intelligence Platform
boosts customer communications

SAS provides omnichannel customer experience and 360˚ customer view
Background PBLS 2014 Speakers

Over 200k real-time customer interactions per day

ING Bank Czech Republic achieved this using  •  SAS Marketing Automation  •  SAS Real Time Decision Manager