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E-book
White Paper
Tomorrow's telcoCSPs spend more than 50 percent of their budgets on growing their networks, but few use analytics to guide capacity-planning decisions. Studies and surveys show that churn is a direct result of CSPs not knowing their customers well. How can CSPs learn to do more with less? The answer is advanced analytics.
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E-book
Customer experience - now and into the futureExperience 2030: Research reveals 5 key themes driving customer experience. Build a forward-looking customer experience framework.
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Testimonianza
Complex telco product portfolio, maximum agility thanks to intelligent decisioningGerman telco provider 1&1 works with SAS and partners to improve offer management, accelerate time to market and enhance the customer experience.
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White Paper
Where does marketing stop and advertising begin?The demise of third-party cookies will undoubtedly present a huge challenge for organizations when accessing the data needed for marketing and advertising purposes. Learn the three strategic actions that brands should take to be successful in preparing for MadTech, which combines marketing and advertising technologies.
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White Paper
Navigating the uncertain world of third-party cookiesSAS Whitepaper
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ANALYST REPORT
Chartis RiskTech Quadrant for Model Risk Management, 2024Chartis names SAS a leader in both Model Risk Governance and Model Validation, 2024.
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E-book
5 Tips for Using GenAI to Improve Customer Experience Imagine predicting customer needs, automating tasks and generating personalized content — all while improving your bottom line. Generative AI is reshaping how businesses use data, enabling smarter decisions and streamlined operations. This guide offers actionable advice on how to harness GenAI's full potential, covering key tips for data management, governance and transparency. Ready to transform your business? Download the e-book now to discover how SAS and AWS can help you harness the power of GenAI.
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White Paper
Delivering Experiences That Win Business and Build LoyaltyTo help business leaders become competitive with their CX offerings and confident about the returns on their CX technology investments, this report delves into the specifics of what distinguishes CX champions from the rest of the pack.
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Testimonianza
Telecom calls on automation to improve market position Vodafone Ukraine reduces customer churn by 30 percent with SAS Customer Intelligence.
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ARTICOLO
Customer journey analytics goes mainstreamDigitally enhanced customer experiences that cross traditional and digital channels is an expectation for consumers. This means timely, relevant communications.
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Testimonianza
Using customer intelligence to optimize advertising salesREA Group uses SAS to get a clearer view of its digital advertising
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ANALYST REPORT
SAS is a Leader in The Forrester Wave™: Customer Analytics Technologies, Q2 2024SAS® Customer Intelligence 360, which helps craft compelling next-best experiences tailored to wherever customers are in their journeys, is named a Leader in The Forrester Wave.
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ANALYST REPORT
Gartner® Voice of the Customer for Analytics and Business Intelligence PlatformsSAS has been recognized in the 2023 Gartner® Voice of the Customer for Analytics & Business Intelligence Platforms.
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Testimonianza
Leading cruise line personalizes passengers’ onboard experience in real timeNorwegian Cruise Line Holdings uses SAS to transform onboard experiences for passengers with prompt personalized communications.
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White Paper
Intelligent Decision Automation for Telecommunications in the Digital AgeLearn how communications providers who adapt and embrace analytics and AI will unlock opportunities by converting current processes to be reliably smart, such as credit risk, fraud and collections.
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ANALYST REPORT
The Forrester Wave™: Real-Time Interaction Management, Q4 2025SAS showcases leadership with top notch AI workbench and predictive modeling.
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Testimonianza
Real-time analytics helps telecom provider adapt to changing customer needs during global pandemic and beyondTelefónica Ecuador accelerates digital transformation, improves campaigns and achieves growth via intelligent decisioning powered by SAS.
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ANALYST REPORT
Chartis RiskTech100, 2026 -
White Paper
Fraud in CommunicationsIn a digital world where everything is available via the web, there’s a whole new level of fraud. Today’s communications providers must be vigilant. This white paper explains how organizations can implement the tools and methods to detect and combat emerging fraud methods.
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ANALYST REPORT
SAS è Leader in The Forrester Wave™: AI Decisioning Platforms, Q2 2023.La classifica The Forrester Wave™: AI Decisioning Platforms, Q2 2023 riconosce la capacità unica di SAS di integrare perfettamente analytics di alto livello nel processo decisionale.
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Testimonianza
Revolutionizing marketing campaigns with AIAlliant relies on machine learning to create qualified marketing audiences for its clients.
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Testimonianza
Enhancing credit management with data and analyticsTIM, the largest telecom provider in Italy, uses SAS Viya to optimize credit operations and support real-time decision making in a complex regulatory environment.
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E-book
A modern approach to MarTech: Transforming the customer experienceA modern approach to MarTech: Transforming the customer experience E-Book
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White Paper
Protect the Integrity of the Procurement FunctionProcurement fraud affects nearly one-third of organizations, and it is often perpetrated by the most trusted, longtime employees, the ones you’d least suspect. Learn from two white-collar crime specialists about common flavors of procurement fraud, striking examples from recent headlines, four fundamental ways to get better at detecting and preventing fraud, and how to take procurement integrity to the next level.
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E-book
5 Tips for Using GenAI to Improve Customer Experience for TelecomsDiscover how telecoms can use GenAI to boost efficiency, personalize content & make smarter decisions. Get key tips in this SAS + AWS e-book.
