How SAS® Enables Warranty Cost Reduction
SAS provides warranty cost reduction capabilities that enable you to integrate and decode data from warranties, sales, call centers, engineers, technicians and more. Identify emerging issues, see early-warning indicators and identify root causes. Then send prioritized alerts to the appropriate people.
Early-warning signals
- Automatically analyze millions of combinations of products, components and failures with early-warning algorithms.
- Quickly surface emerging issues, uncover potential problems and determine root causes.
- Use advanced analytics to detect and send alerts about increases in warranty claim rates for particular parts.
Perceptual quality
- Integrate and analyze all types of structured and unstructured data to uncover valuable information hidden in warranty claims and service reports.
- Get real-time customer feedback from external and internal sources to gain product design suggestions and early warning of warranty and recall issues.
- Detect issues that annoy customers but haven't become formal complaints so you can address them before they erode your brand equity and competitive advantage.
Connected Service
- Capture valuable insights from connected devices to enhance service offerings and reliability.
- Provide real-time notifications with analytics at the edge.
- Link real-time product performance to warranty claims.
Related Products & Solutions
- SAS® Asset Performance AnalyticsИспользуйте возможности межмашинного взаимодействия (M2M) и данные со счетчиков для увеличения времени работы, эффективности и производительности оборудования при одновременном снижении затрат на техническое обслуживание и минимизации рисков потери прибыли.
- SAS® Field Quality AnalyticsDetect emerging issues and perform root-cause analysis to improve product quality and brand reputation.
- SAS® Production Quality AnalyticsGain a holistic view of quality across the enterprise and throughout the entire supply chain.
- SAS® Quality Analytic SuiteВыявляйте проблемы на более ранних этапах, оперативно находите первопричины и сокращайте затраты, связанные с отзывом продукции и потерей репутации бренда.
- SAS® Visual AnalyticsВизуально изучайте все данные, открывайте новые закономерности и публикуйте отчеты в Интернете и на мобильных устройствах.