How SAS® Enables Warranty Cost Reduction
SAS provides warranty cost reduction capabilities that enable you to integrate and decode data from warranties, sales, call centers, engineers, technicians and more. Identify emerging issues, see early-warning indicators and identify root causes. Then send prioritized alerts to the appropriate people.
Early-warning signals
- Automatically analyze millions of combinations of products, components and failures with early-warning algorithms.
- Quickly surface emerging issues, uncover potential problems and determine root causes.
- Use advanced analytics to detect and send alerts about increases in warranty claim rates for particular parts.
Perceptual quality
- Integrate and analyze all types of structured and unstructured data to uncover valuable information hidden in warranty claims and service reports.
- Get real-time customer feedback from external and internal sources to gain product design suggestions and early warning of warranty and recall issues.
- Detect issues that annoy customers but haven't become formal complaints so you can address them before they erode your brand equity and competitive advantage.
Connected Service
- Capture valuable insights from connected devices to enhance service offerings and reliability.
- Provide real-time notifications with analytics at the edge.
- Link real-time product performance to warranty claims.
Related Products & Solutions
- SAS® Asset Performance AnalyticsHarness M2M and sensor data to boost uptime, performance and productivity while lowering maintenance costs and reducing your risk of revenue loss.
- SAS® Field Quality AnalyticsDetect emerging issues and perform root-cause analysis to improve product quality and brand reputation.
- SAS® Production Quality AnalyticsGain a holistic view of quality across the enterprise and throughout the entire supply chain.
- SAS® Quality Analytic SuiteIdentify issues earlier, find root causes faster and greatly reduce costs associated with recalls and brand reputation erosion.
- SAS® Visual AnalyticsEsplora visualmente i tuoi dati, scopri nuovi schemi di business e pubblica report su web e dispositivi mobili. Dai valore ai tuoi dati con gli analytics, un reporting solido ed efficace e la mobile BI. Ora puoi con il software di data visualization SAS Visual Analytics. Contatta SAS Italy.