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Customer Intelligence

Create superior customer experiences. Understand your customer.
Go from puzzle pieces to full picture. 

SAS is a Leader in The Forrester Wave™: Cross-Channel Campaign Management, Q1 2018
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Engage customers with confidence.

Use data, analytics and insights on prospects and customers to create relevant, individualized experiences in real time. Boost your digital transformation by mapping out an ideal customer journey where you can apply customer analytics, omnichannel marketing and real-time decisioning. SAS provides a unified, open analytics platform with unmatched breadth and depth to help you engage with customers, right when it matters. Embrace confident marketing.

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On-Demand Webinar

How to Make Real-Time Customer Experience a Reality

Join us for this complimentary webinar exploring the challenges that marketers face today building a customer experience (CX) strategy that can adapt in real time to meet customers’ needs.  

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What you'll learn

  • Integrate your customer insights with your customer engagement systems to execute a winning CX strategy.
  • Hear best practices from the companies that deliver superior real-time CX, including special guest speaker Rusty Warner from Forrester Research.
  • Achieve financial results that improve both CX and top-line growth for your brand.
  • Understand how predictive and real-time analytics, AI and offer optimization can improve CX and your bottom line.

>> Watch Webinar

Visit SAS Insights, your source for top marketing analytics news, views and best practices.

What People Are Saying

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We need to understand each individual customer, to make sure the offers we present them are not too general.
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It's about nothing more than giving the customers what they want.
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We do not actually talk about analytics as a discipline but simply start our discussions with the business units by asking: What business challenges are we looking to solve?

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Customer Intelligence - Nordic Point of Contacts

Thomas Thorning


Thomas Thorning
Phone: +45  27212916

Simo Lehtovirta


Simo Lehtovirta
Phone: +358  404848191

Helene Hellesø-Knutsen


Helene Hellesø-Knutsen 
Phone: + 47 916 86 977 

Thomas Karlsson


Thomas Karlsson
Phone: +46  727249439

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