What you'll learn
- Integrate your customer insights with your customer engagement systems to execute a winning CX strategy.
- Hear best practices from the companies that deliver superior real-time CX, including special guest speaker Rusty Warner from Forrester Research.
- Achieve financial results that improve both CX and top-line growth for your brand.
- Understand how predictive and real-time analytics, AI and offer optimization can improve CX and your bottom line.