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Imagine delivering government services better, faster and easier with data and AI

New global research reveals how the public sector is navigating AI adoption and what it must prioritize for success.

Why choose public sector analytics from SAS?

Use your organizational data effectively and deploy AI agents and AI models to run your agency more efficiently, reach milestones faster and fulfill your mission more completely.


Trusted by:

  • Agea logo
  • Abu Dhabi Childhood Authority logo
  • MEF logo
  • South Carolina Department of Education logo
  • NC Department of Public Safety logo
  • Helse Nord logo
  • Bissell Centre logo
  • Rijkswaterstaat logo
  • Fraport AG logo
  • Federal Public Service Finance logo
  • Malta Tax and Customs Administration logo
  • West Virginia Fusion Center logo

Discover how Brazil's Espirito Santo state government uses SAS Viya across eight agencies to improve efficiency, transparency and citizen services.

SAS in the Public Sector: Facts & Figures

SAS analytics meets the needs of government agencies of all sizes. Our experts bring deep industry expertise to solve your unique challenges.

134+

countries with SAS government customers

100%

of US federal government cabinet-level departments and Department of Defense branches are SAS customers

1,600+

departments, ministries and agencies worldwide are SAS customers


How can data and AI solutions solve public sector challenges?

The possibilities for improving your public sector organization’s productivity with data and AI are as wide and varied as the functions that your mission covers. Make decisions faster and easily explain how they are made while ensuring data privacy and security for the people you serve.

Tax & revenue

Drive innovation, compliance and efficiency in your tax & revenue agencies with data and AI.

Social benefits

Deliver effective social programs and social benefits confidently with data and AI. 

Public health & government health care

Build healthier and more resilient communities through public health policies and programs informed by data and AI.

Government management

Operate your organization more efficiently and
improve productivity confidently with data and AI.

Law enforcement

Improve law enforcement decisions confidently across operational, investigative, judicial and policy areas with data and AI. 

National security 

Identify and address national security threats
across agencies decisively with data and AI.

The data and AI platform for the public sector

SAS® Viya®  helps government leaders use data and AI to improve results and serve the public better, faster and easier.

Elevate everyone. Viya provides a single platform for all user types – from data scientists to business analysts to IT. Use the language you choose or take advantage of the no-code, drag-and-drop interface.

Innovate faster. Our end-to-end platform enables seamless movements across the entire analytics life cycle. Use AI-driven automation across data wrangling and exploration and accelerate model deployment with AutoML.

Get results you can trust. Viya provides embedded model interpretability and fairness and bias monitoring. With robust governance and transparent insights, make decisions you can trust and verify at any scale.

Gain analytics tailored to you. Whether you manage a small government agency or a large department, Viya integrates seamlessly across cloud-native or cloud-agnostic environments with complete portability.


We help our customers innovate for tomorrow

$6.9M

The North Carolina Department of Insurance (DOI) runs its Insurance Crimes Investigation System in the cloud with SAS. In the first seven months, the DOI recovered $6.9 million.

120,000

Belgium’s FPS Justice creates safer communities. By curbing risky driving behaviors, officers settle 120,000 citations out of court annually, freeing prosecutors for serious criminal cases.

95%

Helse Nord keeps patients safe with automated reporting and event-based triggers to assess patient harm. With SAS, the hospital group achieved 95% accuracy in identifying safety triggers.


Find a trusted, local partner

Our network of partners offers industry expertise and implementation support tailored to help you achieve your goals.

  • Microsoft logo
    AWS logo
    Deloitte logo
  • KPMG logo
    Accenture logo
    TD Synnex logo
  • EIS logo
    Carahsoft logo

In the spotlight

Your journey to a GenAI future: A strategic path to success for government organizations

Read the study to learn how organizations are using GenAI and how they’re managing both the benefits and challenges.

SAS is a leader in public sector analytics

SAS is a Leader in The Forrester Wave™: AI Decisioning Platforms, Q2 2023.

SAS is a Leader in the 2024 Gartner® Magic Quadrant™ for Data Science and Machine Learning.

SAS is a Category Leader in the Chartis RiskTech Quadrant® for Enterprise Fraud and Payment Fraud Solutions, 2024.

Recommended resources for productivity in the public sector

Blog

AI in public services: Because who has time for long lines and headaches

Infographic

Public Service of the Future

E-book

Solving the public services productivity puzzle

Webinar

What Could AI and Generative AI Mean for the Public Sector? And What Are the Obstacles and Opportunities?


Public sector analytics from SAS:
Frequently asked questions

What is public sector analytics software?

Public sector analytics are advanced, AI-driven analytics tailored for government entities designed to equip leaders with insights to optimize resources, improve results and serve the public better, faster and easier.

Which government services can public sector analytics improve?

Public sector analytics improves fraud prevention, social benefits, public health programs, tax administration, public safety and crisis response.

What are some public sector analytics success stories?

  • Belgium Federal Public Service Finance used SAS digital twins to predict tax policy impacts while ensuring data privacy across taxpayer segments.
  • Jakarta Smart City applied SAS AI and IoT streaming analytics to improve flood management for 11.2 million residents, with 40% living below sea level.
  • Malta Tax and Customs Administration uses SAS data, analytics and AI to combat the 10% – 20% of annual revenue lost to noncompliance, avoidance and evasion.
  • North Carolina Department of Insurance recovered $6.9 million in fraudulent claims within months and runs investigations more efficiently in the cloud with SAS Visual Investigator and SAS Law Enforcement Intelligence.
  • Poste Italiane reduced fraud false positives by 40% and increased anomaly handling by 20% using SAS Fraud Management with real-time detection and machine learning.
  • Rijkswaterstaat manages thousands of miles of Netherlands infrastructure with nearly 400 dashboards powered by SAS machine learning, streaming IoT and analytics.
  • Wake County, NC Department of Revenue enhanced property assessment accuracy and productivity by using SAS AI to analyze 140+ variables across 400,000+ properties with 3,000 monthly sales.
  • Southern Denmark Regional Administration reduced hospital-acquired infections affecting 10% of patients using SAS machine learning and text analytics to empower clinicians with reliable insights.
  • Southern States Energy Board uses SAS AI in the cloud for natural language processing and sentiment analysis across 40,000+ public comments to inform energy policy across 16 states and two territories.
  • The West Virginia Fusion Center helps law enforcement agencies statewide solve and prevent crimes more effectively across mountainous terrain with SAS Law Enforcement Intelligence.

What is a digital twin in public sector and why is it important?

Digital twins are virtual models that simulate real-world operations when direct data access is impractical or impossible. In the public sector, they protect sensitive citizen information, optimize processes, forecast outcomes, and improve public services while maintaining privacy and efficiency.

How does SAS support secure analytics for governments?

SAS® Viya has achieved FedRAMP® and GovRAMP moderate authorization, a valuable recognition of our commitment to secure analytics, trustworthy AI and the need for public sector entities to be able to make confident decisions that meet the highest standards for transparency and oversight.

Which governments around the world use public sector analytics from SAS?

SAS serves public sector clients at the national, state/provincial and local/municipal level in over 134 countries. Our client list includes every US federal cabinet-level department and all branches of the US Department of Defense, as well as over 1,600 government ministries, agencies and departments worldwide.

What public sector data and AI applications does SAS support?

SAS integrates all forms of AI – machine learning, computer vision, natural language processing, generative AI and forecasting/optimization – to detect fraud, improve operations and enable predictive governance. 

How does public sector analytics improve the tax and revenue function in governments?

SAS enables agencies to simulate tax policies with digital twins, detect fraud, assess program risks and gauge economic impacts. SAS Tax Compliance is a machine learning solution that enhances audit and investigation processes for quicker case resolution, improved revenue generation and strong taxpayer data protection.

How are social benefit agencies enhanced by public sector analytics from SAS?

SAS helps agencies ensure the right benefits reach the right people at the right time, mitigate improper payments, streamline operations and detect unemployment fraud with AI-driven analytics in SAS Payment Integrity for Social Benefits.

What are the ways SAS optimizes public health services for governments?

SAS Health Solutions help public health agencies simplify data management and accelerate insights. Leaders gain visibility into care quality and costs, make transparent decisions in regulated environments and improve patient outcomes while optimizing resources and clinician experience.

How is SAS used for public safety applications that improve law enforcement?

Law enforcement leaders use SAS data and AI to make confident decisions across operations, investigations, judicial processes and policy, improving outcomes in intelligence, investigations and operations.

How does SAS help governments address and mitigate threats to national security?

SAS offers national security leaders the ability to draw a complete picture of national security risks from a single data, analytics and AI platform. SAS offers enhanced intelligence capabilities to identify, mitigate and address traditional and nontraditional threats across physical and virtual borders. SAS improves preparations and responses powered by data and AI that outperform the competition.

How does SAS improve transportation and infrastructure?

SAS uses real-time data and AI to help agencies predict, prepare for and respond to transportation and infrastructure challenges. Agencies gain insights into usage patterns through IoT devices, receive instant alerts about asset failures and make informed decisions on maintaining, replacing and expanding critical infrastructure.

How does SAS Viya help governments improve results and serve the public better, faster and easier?

SAS Viya enables government leaders to choose a single platform as their reliable go-to source of transparent insight to build and scale intelligent public services with embedded data and AI in the cloud. SAS Viya was designed to deliver all the key capabilities that government organizations need to prepare for the unexpected and respond faster to protect and improve citizens’ lives.

Why choose SAS for public sector data analytics?

SAS was founded 50 years ago as a public sector project to boost agricultural yields and has evolved into the global leader in data, analytics and AI, used by 90 of the top 100 Fortune 500 companies. The SAS Viya platform simplifies innovation, governance and cloud analytics at scale. Today, over 1,600 government agencies in 130+ countries use SAS to serve the public better, faster and more efficiently.