AI Resources

Customer Story Machine learning helps personalize the gift card experience across retail channelsEpipoli uses SAS artificial intelligence and customer intelligence solutions to craft relevant, real-time offers for customers.

White Paper Machine Learning Use Cases in Financial Crimes

Learn 10 proven ways machine learning can boost the efficiency and effectiveness of fraud and financial crimes teams – from data collection to detection to investigation and reporting.

White Paper The Autonomous Grid: Machine Learning and IoT for Utilities

Machine learning and the IoT have the power to create an increasingly autonomous grid that can eventually handle billions of endpoints on utility networks. But is the industry truly maximizing the benefits of either technology? Find out in this report.

White Paper Marketing Analytics Meets Artificial Intelligence: Six Strategies for Success

This paper explores six ways that AI can help marketers improve their marketing effectiveness, including increasing digital intelligence by integrating web analytics data with multichannel data to gain a comprehensive view of the customer for better personalization and engagement.

E-Book 5 Steps to Accelerate Value From Your Industrial IoT Data This e-book features five steps industrial leaders can follow to get more value from IIoT data. It describes how to craft a comprehensive IIoT strategy, what to look for in an edge-to-enterprise analytics solution, and how to evaluate IIoT solutions.

Article AI in banking: Survey reveals factors for successWhat do banking executives report about their experiences with AI? Where are they focusing today? What’s working? What are their plans for the future?

Article An executive’s guide to cognitive computingCognitive computing is the latest buzzworthy term that everyone seems to be talking about in the technology industry. But can machines really think?

Customer Story IoT data with artificial intelligence reduces downtime, helps truckers keep on truckingVolvo Trucks and Mack Trucks use sensor data and SAS AI solutions to minimize unplanned downtime.

Analyst Report IDC: Worldwide Artificial Intelligence Software Platforms 2018 Market ShareIDC depicts worldwide AI software platforms 2018 share snapshot, showing share and share growth.

White Paper TDWI Checklist Report | Six Best Practices to Ignite the Customer Experience with IoT

The IoT extends digital customer experience to physical customer experience and customer journeys for ultimate brand distinction. This TDWI Checklist Report, sponsored by SAS, outlines six best practices for data professionals and practitioners when using IoT to improve customer experience.

Customer Story Revolutionizing marketing campaigns with AIAlliant relies on machine learning to create qualified marketing audiences for its clients.

Customer Story Customer engagement blooms with analytics and AIInnovative marketing campaigns lead to improved customer retention and loyalty at 1-800-FLOWERS.COM, Inc.

Analyst Report IDC Perspective: Highlights from the 2018 European SAS Conference for Industry AnalystsThis IDC Perspective summarizes key takeaways from the annual European SAS Conference for Industry Analysts.

White Paper Predictive Analytics in Practice

This Harvard Business Review Insight Center report features 25 articles focusing on how to use predictive analytics in decision making and planning. Look at emerging best practices in the field, as well as examples of companies that use analytics in particularly innovative ways.

Customer Story Partnership delivers powerful lessons for energy retailerRed Energy uses SAS Results to help launch its battery and solar operation.

E-Book The Machine Learning Primer

This e-book provides a primer on machine learning, deep learning, natural language processing and cognitive computing, as well as 10 best practices and a checklist for machine learning readiness.

Customer Story Digital retailer bags record sales with analyticsShop Direct delivers award-winning, personalized customer experiences with SAS.

Webinar Five AI Insights – And How Executives Can Use Them for Their AdvantageLearn insights, tips and proven practices from top leaders on the very front lines of the AI revolution.

Customer Story Adding a human touch to medical billingBilling innovator RevSpring deploys advanced analytics and machine learning to reimagine the patient billing and communication process.

White Paper Enhancing AML Efficiency and Effectiveness

Celent discusses how banks are adopting artificial intelligence, machine learning and robotic process automation, including the benefits and key lessons learned. The paper explores considerations for AI adoption and future benefits for the AML industry.

Customer Story Customer engagement blooms with analytics and AIInnovative marketing campaigns lead to improved customer retention and loyalty at 1-800-FLOWERS.COM, Inc.

Article AI marketing: What does the future hold?AI marketing uses artificial intelligence and analytics to improve marketing results while enhancing customer experiences through real-time personalization.

Analyst Report IDC MarketScape: Worldwide General-Purpose Artificial Intelligence Software Platforms 2019 Vendor AssessmentThis IDC MarketScape evaluated general-purpose AI platforms. General-purpose artificial intelligence software platforms provide the functionality to analyze, organize, access, and provide advisory services based on a range of structured and unstructured information.

White Paper Machine learning and artificial intelligence in a brave new world

Machine learning in the last few decades has given way to an AI revolution. From self-driving cars to virtual assistants, learn more about the endless possibilities for these developing technologies.

Analyst Report SAS is a Leader in the 2019 Gartner Magic Quadrant for Multichannel Marketing HubsSAS is a Leader in the 2019 Gartner Magic Quadrant for Multichannel Marketing Hubs.

Customer Story Parsing customer commentsSwisscom employs text analytics to better understand customer needs, and improve customer service and retention.

Article As AI accelerates, focus on 'road' conditionsAI technology has made huge strides in a short amount of time and is ready for broader adoption. But as organizations accelerate their AI efforts, they need to take extra care, because as any police officer will tell you, even small potholes can cause problems for vehicles traveling at high speeds.

E-Book How to Take AI Projects From Start to Win

The four pillars of starting a successful AI program and examples of how other organizations have taken their AI projects from start to finish.

E-Book The art of differentiating on customer experienceToday’s marketing executives know that disruptive digital channels have redefined customer expectations forever. This guide sets out the opportunities to win by redefining your customer interactions with AI.

White Paper Adopting AI: The Impacts of AI on Management

The AI revolution is no longer the stuff of science fiction – it’s corporate reality. Harvard Business Review’s AI Adoption Insight Center articles on management discuss the reality of AI execution in businesses today and what we’re learning as AI advances.

Customer Story Finding your best customers with machine learningSeacoast Bank enhances customer value using AI and SAS Visual Analytics on SAS Viya.

Article A guide to machine learning algorithms and their applicationsDo you know the difference between supervised and unsupervised learning? How about the difference between decision trees and forests? Or when to use a support vector algorithm? Get all the answers here.

Customer Story SAS Artificial Intelligence leads to improved customer satisfactionMachine learning models powered by the SAS Platform help high-tech company Konica Minolta Japan reduce costs and enhance competitive edge.

Customer Story Manufacturing smarter, safer vehicles with analyticsKia Motors America relies on advanced analytics and artificial intelligence solutions from SAS to improve its products, services and customer satisfaction.

Article How to drill a better hole with analyticsFrom drilling holes to preventing health care fraud, learn about some of the new technologies SAS has patented with IoT and machine learning technologies.

Article What are chatbots?Chatbots are a form of conversational AI designed to simplify human interaction with computers. Learn how chatbots are used in business and how they can be incorporated into analytics applications.

Analyst Report Gartner positions SAS as a Leader in the Magic Quadrant for Data Science and Machine Learning Platforms 2020Gartner positions SAS as a Leader in the Magic Quadrant for Data Science and Machine Learning Platforms 2020 for the seventh consecutive year.

Customer Story World’s largest sports and humanitarian event builds legacy of inclusion with data-driven technologySpecial Olympics World Games Abu Dhabi uses SAS® Analytics and AI solutions to keep athletes safe and fans engaged.

White Paper Data Management for Artificial Intelligence

When machines learn from exposure to data, the truism of “garbage in, garbage out” for data is truer than ever. Now is the time for executives, particularly the chief data officer, to establish the data management strategy, technology and best practices to ensure success with machine learning.

Customer Story Health breakthroughs driven by DNA analysisCommunity-based genetics study uses SAS machine learning and artificial intelligence to improve population health in Nevada.

White Paper Adopting AI: Industry Perspectives

From self-driving cars to supply chain jobs, detecting crime and changing healthcare, AI promises to transform our business world. The promise of AI is no longer speculative—it’s today’s reality.

White Paper Building Credit Scorecards Using Credit Scoring for SAS Enterprise Miner

Discover how Credit Scoring for SAS Enterprise Miner software is used to build credit scoring models for the retail credit industry.

Customer Story A new banking philosophy for enhanced customer loyaltyData-driven decisions help Royal Bank of Scotland transform its organizational processes, improve employee engagement and deliver excellent customer service.

Article Five AI TechnologiesDo you know the difference between artificial intelligence and machine learning? And can you explain why computer vision is an AI technology? Find out in this short explainer.

Customer Story Q&A: Achieving big financial gains - quicklyInsurance companies uses SAS to help business partners generate revenue increases and maintain competitive edge.

White Paper The Next Analytics Age: Machine Learning

What management and leadership challenges will the next wave of analytic technology bring? This SAS-sponsored Harvard Business Review Insight Center on HBR.org went beyond the buzz to talk about how machine learning will change companies and the way we manage them.

White Paper Advanced Analytics: Moving Toward AI, Machine Learning, and Natural Language Processing

The global excitement around the latest advancements in artificial intelligence (AI), machine learning (ML) and natural language processing (NLP) technologies has increased with the evolution of computing power.

Article AI in manufacturing: New opportunities for IT and operationsAn AI survey reveals that leaders and early adopters in AI are making important advances and are identifying and expanding on what works as they use AI in more ways and more parts of their organizations.

Article Analytics: A must-have tool for leading the fight on prescription and illicit drug addictionStates and MFCUs now have the analytics tools they need to change the trajectory of the opioid crisis by analyzing data and predicting trouble spots – whether in patients, prescribers, distributors or manufacturers. The OIG Toolkit with free SAS® programming code makes that possible.

Customer Story Analytics turns service repair data into cost savingsAmerican Honda turns to SAS to help make sense of warranty and service data.

Customer Story Telstra calls on SAS to keep customers engagedAustralia’s largest telecommunications company relies on SAS Analytics to better understand customers’ needs and develop the products and services they want.

White Paper Data Mining From A to Z

This paper shows how you can use predictive analytics and data mining to reveal new insights from data, as well as get all the pieces and parts moving together for maximum value.

Article From Apollo to AI: A new era of American explorationAs we celebrate the 50th anniversary of the Apollo 11 mission, what’s the next frontier for American Innovation? It’s available now, from our desks and waits for us to unlock its potential.

White Paper Heavy Reading: Advanced Predictive Network Analytics

White Paper The Evolution of Analytics

Learn about modern applications for machine learning, including recommendation systems, streaming analytics, deep learning and cognitive computing. And learn from the experiences of two companies that have successfully navigated organizational and technological challenges to adopt machine learning and embark on their own analytics evolution.

White Paper Machine Learning With SAS® Enterprise Miner™

Learn how SAS modelers prepared data and applied different machine learning techniques to create and identify the most accurate model for predicting churn using KDD Cup data.

Customer Story Artificial intelligence and IoT analytics keep aircraft operational for crucial missionsLockheed Martin revolutionizes aircraft maintenance with the SAS Platform.

Customer Story Building materials leader optimizes production using analyticsUSG Corporation relies on the SAS Platform to improve its manufacturing process and reduce downtime, costs and energy consumption.

Article AI in government: The path to adoption and deploymentThe government sector is lagging in AI adoption, but awareness of the importance of AI in the public sector is increasing. Our survey indicates that operational issues are requiring governments to turn their attention to AI projects as a way to address important public issues.

Customer Story Curbing traffic accidents and saving lives with machine learningArtificial intelligence and cloud computing make roads safer in Western Australia.

Article Fraud detection and machine learning: What you need to knowMachine learning and fraud analytics are critical components of a fraud detection toolkit. Here’s what you’ll need to get started – from integrating supervised and unsupervised machine learning in operations to maintaining customer service while defending against fraud.

White Paper The Artificial Intelligence of Things

We’re living in a world that has more connected devices than humans. See how AI amplifies the value and potential of this fast-growing Internet of Things.

White Paper The Autonomous Grid in the Age of the Artificial Intelligence of Things

Explore how AI and IoT work together to deliver everything from improved threat detection to better customer engagement for utilities.

Webinar Bring AI Capabilities to Life with Natural Language Processing and Text AnalyticsDiscover steps you can take to realize the promise of AI.

White Paper Demystifying Analytics

To educate and inform insurance companies about how they can move toward becoming an “analytic insurer” – one that embeds analytics into daily operations to make better decisions that reduce costs, improve pricing and more.

Article Three steps for conquering the last mile of analyticsPutting your analytical models into production can be the most difficult part of the analytics journey. It’s no surprise that this last mile of analytics – bringing models into deployment – is the hardest part of digital transformation initiatives for organizations to master, yet it’s the most crucial.

White Paper The 3 R’s of AI Adoption: Refactor, Reinvent, Reimagine

Learn how organizations are using AI to refactor, reimage and reinvent business as usual. Understand the relative impacts on business process, analytics and data practices, and DevOps at each level of adoption.

White Paper How to Do Deep Learning With SAS®

Get an introduction to deep learning techniques and applications, and learn how SAS supports the creation of deep neural network models.

Article Machine learning and artificial intelligence in a brave new worldWhat is the interplay between man and machine in a brave new world with AI?

Customer Story Cancer treatment enters a new era with artificial intelligenceAmsterdam UMC uses the SAS Platform and AI solutions to increase speed and accuracy of tumor evaluations.

White Paper How AI Changes the RulesReaping the benefits of AI will require changes in workplace structures, technology strategies and technology governance. Read on to learn more about the changes that leaders must prepare for to successfully implement trusted AI.

Article 3 steps for AI ethicsWill artificial intelligence benefit humanity or usher in a series of unintended consequences? AI ethics may be one way to ensure artificial intelligence is used for good.

Customer Story Zeroing in on property values with machine learningArtificial intelligence improves assessment accuracy and productivity in Wake County.

Article The Humanity in Artificial IntelligenceCould artificial intelligence be the change agent we need to solve many problems around the globe? Read how AI could accelerate our ability to have a a positive, lasting impact.

Article Machine learning, data science and AI meet IoTIn this video, Kirk Borne and Michele Null discuss the intersection of machine learning, AI and data science with IoT data and analytics.

White Paper The Risks and Rewards of AI

Exploring the rise of AI, Harvard Business Review has published a collection of articles assessing the opportunities and pitfalls that could evolve, with discussions on the innovative uses of data and analytics, industry adoption, impacts to human work, and the factors of business change.

Customer Story Forecasting accuracy brings ‘new energy’ to CameroonEnergy supplier Eneo balances supply and demand to boost efficiency, save millions and improve reliability with SAS Energy Forecasting.

Article Data lineage: Making artificial intelligence smarterFor AI to reach its full potential, the data feeding its algorithms and models needs to be well-understood. Data lineage plays a vital role in understanding data, making it a foundational principle of AI.

Analyst Report Vendor Rating: SAS

Customer Story Advanced analytics can detect and prevent insurance fraud before losses occur

Analyst Report Bloor InBrief: SAS Event Stream ProcessingLearn why Bloor considers SAS a major contender in the market for streaming analytics platforms due to SAS’ differentiating analytic capabilities, notable performance and continuous improvement of in-stream models using machine learning.

White Paper The Machine Learning Landscape

This paper, for novice and intermediate data scientists, talks about the four widely recognized machine learning styles and their common uses, data and modeling methodologies, and popular algorithms for solving machine learning problems.

Research Nerd in the herd: protecting elephants with data scienceA passionate SAS data scientist uses machine learning to detect tuberculosis in elephants. Find out how her research can help prevent the spread of the disease.

E-Book Rationalizing Risk in Artificial Intelligence

Organizations that wait for AI perfection tomorrow will invariably miss out on its great potential today. Because while risk can’t be avoided entirely, it can be rationalized.

Analyst Report IDC: Worldwide Big Data and Analytics Software 2018 Market SharesIn this compilation of IDC reports entitled Worldwide Big Data and Analytics Software 2018 Market Shares (September 2019), SAS is ranked No.1 in the Worldwide Advanced and Predictive Analytics Software Revenue category.

White Paper TDWI Navigator Report: Predictive Analytics

This TDWI Navigator Report for Predictive Analytics shares some key differentiators for SAS, including the breadth and depth of functionality when it comes to advanced analytics that supports executives, IT, data scientists and developers.

White Paper AI Momentum, Maturity and Models for Success

SAS, Intel and Accenture, working with Forbes Insights, surveyed business leaders and interviewed thought leaders around the world to identify early adopters and uncover emerging best practices for AI. Find out what they had to say.

Article The untapped potential in unstructured textText is the largest human-generated data source. It grows every day as we post on social media, interact with chatbots and digital assistants, send emails, conduct business online, generate reports and essentially document our daily thoughts and activities using computers and mobile devices.

Customer Story A model of institutional research champions the value of analytics for allOklahoma State University uses SAS to create an analytics culture and increase student success.

Analyst Report IoT Solutions World Congress 2019: The Value Is in the DataIOT Solutions World Congress 2019 was a turning point in the evolution of IoT deployments, with organizations like SAS showing real, scalable deployments of IoT solutions combined with AI.

White Paper Improve Customer Experience with Actionable Artificial Intelligence

While more marketers turn to artificial intelligence technologies, this new territory also raises more questions. This paper offers a detailed look into how AI works, and explores the opportunities and challenges it presents.

E-Book Making Sense of AI

This e-book explores the current boundaries of AI, as well as the many ways that modern AI applications can improve our understanding of the world and enable us to make better, faster decisions.

Customer Story AI-driven personalization gives electronics retailer a boostConrad Electronic uses customer intelligence solutions from SAS to craft relevant offers in real time.

Customer Story Reducing hospital-acquired infections with artificial intelligence Hospitals in the Region of Southern Denmark aim to increase patient safety using analytics and AI solutions from SAS.

Customer Story Prison violence dramatically drops with analytics-based risk assessmentThe Indiana Department of Correction uses real-time data and predictive analytics from SAS to reduce violent attacks on staff by 50%.

White Paper Redefine Your Analytics Journey With Interactive Data Exploration and Predictive Analytics

What if your analytics journey were easier? It can be, in five easy steps. Learn how SAS Visual Analytics and SAS Visual Statistics together can provide a fast, fun way to explore data, build models and find the best performer.

Article How AI and advanced analytics are impacting the financial services industryTop SAS experts weigh in on the topics that are keeping institutions up at night and fraudsters in a job.

White Paper Data, Analytics & AI: How Trust Delivers Value

The annual Data and Analytics Global Executive Study with MIT Sloan Management Review looks at how 2,400 global business leaders make decisions based on analytics insights.

White Paper Artificial Intelligence for Executives

This paper outlines the SAS approach to AI and explains key concepts. It also provides process and implementation tips if you are considering adding AI technologies to your business and analytical strategies.

Article How to improve your AI marketing skillsMarketing teams can use current AI capabilities to enhance their efforts around campaign automation, dynamic pricing based on forecasting models, and by providing more relevant, real-time customer offers.

White Paper Analytics Across the Student Life Cycle

Why higher education institutions need to implement data integration, data visualization and analytics solutions. It then shares best practices for applying these technologies across the student life cycle and examples of how schools are using these technologies to improve decision making.

Article What do drones, AI and proactive policing have in common?Law enforcement and public safety agencies must wrangle diverse data sets to be effective in their operations. Intelligence analysts are using that data to apply machine learning and AI for more proactive policing.

White Paper Adopting AI: Linchpins of AI Success - Data Scientists and Their Algorithms

The Harvard Business Review’s AI Adoption Insight Center focuses on the the human faces behind the computational and automation advancements that are carrying our world into exciting, uncharted territory.

White Paper Managing the Analytics Life Cycle for Decisions at Scale

Let the SAS Analytics Life Cycle guide you through the iterative process of going from raw data to predictive modeling to automated decisions, faster. This paper tells you how.

White Paper Adopting AI: Strategic Takes on AI Adoption

A successful AI implementation requires a strong strategy from the beginning. Knowing how and where to fit AI into your business to gain the most benefits is crucial to drive growth.

White Paper AI for the CIO: 10 Tips for SuccessSAS Whitepaper: 10 tips for the CIO who is knee-deep in digital transformation projects that require deploying AI models at an enterprise scale.

Article Analytics leads to lifesaving cancer therapiesA long-shot treatment offers hope to 10-year-old Harrison after he learns the DNA profile of his cancer is resistant to chemo. Find out how data and analytics play a role in cancer research and cancer treatments that are saving lives.

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