This site is to help you with any questions that you have relating to the licencing aspects of SAS software
We would like to answer your questions as quickly as possible so if you are unable to find the answer to your question in the FAQ’s section, please click on the link to send an email which will go directly to the Commercial and Legal Team or if you are having technical difficulties applying your SAS licence key, please visit the technical support area of the website.
For help with Commercial and Legal queries
Please email us with a brief description of the issue - email@example.com
For technical help:
Note: The SAS licence key may be referred to as a SAS Installation Data (SID), setinit, or authorisation key.
Outline of the process
How do I get started?
Setinit / Licence Key related:
2. How do I obtain my SAS licence key?
3. How do I look at my Setinit details from SAS?
4. How do I apply the SAS license key?
5. I am getting errors when applying my SAS licence key
6. What is a temporary licence?
7a. I'm getting warning messages in my log, what do they mean?
7b. How long is the grace / warning period of the SAS licence key?
7c. The warning messages in the log are causing issues
9. When is the Pre-Renewal notification sent (also known as the Future)?
10. Procedure regarding Purchase Orders (PO's)
11. What happens in the case of non-payment?
12. What happens if I add or upgrade software on an existing licence mid-term?
For more information about getting started with SAS, please click here.
Your SAS licence key will be emailed to the Main SAS Representative (see FAQ 7a) when the licence fees have been paid. The email will come from SAS Software Orders firstname.lastname@example.org and there will be full instructions about how to install / licence the software depending on if it is a first time install or a licence update.
Submit the following code in the program editor: proc setinit; run;
Use the following link: http://support.sas.com/techsup/license and then in the following section, select the operating system that you are running on:
Applying a Licence File and Troubleshooting Licence Issues:
If you are using one of the following solutions, there are specific instructions in the following section on the same page:
- JMP® Software
- Platform Computing Software
- SAS® Activity-Based Management release 7.x
- SAS® DataFlux Software Products
- SAS® Digital Marketing
- SAS® Scalable Performance Data Server®
- SAS® Performance Management Solutions release 4.4 and earlier
Please contact Customer Support for technical guidance in the first instance.
This will allow you to use your software for a short period of time; there will be in a grace / warning period (see FAQ 8b) and warning messages may be observed in the SAS log. The date shown may be in the past due to the grace and warning periods allowed after such a date. A temporary licence is provided to allow for payment to be made.
The warning messages mean that your licence has expired and payment is due in order to receive an up to date SAS licence key. These warning messages are usually displayed for 30 days at which point your SAS licence will expire.
For the majority of products, the grace and warning periods are to allow for any timing issues in the payment and clearing of funds. The length is 30 days grace and 30 days warning and will expire at midnight.
Please contact SAS Commercial and Legal, email: email@example.com.
When you initially licenced SAS you would have given a list of contacts and the Main SAS Representative that you assigned will receive the licence via email
The other contacts are:
- Invoice contact
- Renewal Year Fee Quotation contact
- Training co-ordinator
- Authorised signatory for contracts
Please email us firstname.lastname@example.org or call us or call us on: +44 1628 490341
This is sent out by email approximately 120 days ahead of the renewal date to assist our customers in kicking off their internal processes to raise a purchase order (if required) ahead of the invoice being issued.
Details of the licensed Software and renewal dates are stated in this document.
Also listed are the details of the various Software related contacts, e.g. SAS Representative and for invoicing. This is an opportunity to notify SAS of any changes so we can amend our records.
If your company requires our invoice to include a purchase order number, please email the details to: email@example.com
We can accept your purchase order on the condition that any conflicting or additional terms and conditions delivered with or contained in your purchase order shall not form part of the Licence Agreement(s) between SAS and your organisation. Any and all such conflicting or additional terms are hereby rejected by SAS. Only the terms of the applicable Licence Agreement(s) apply to your order. Please see the Licence Agreement(s) if you have any questions.
In the event of non-payment, a short-term extension setinit will be provided upon receipt of written proof that the outstanding payment is to be made and the date on which it will be made.
SAS try to maintain the existing renewal date for your licences to avoid complication with multiple dates (and invoices and setinits) so in this instance a pro-ration formula is applied to calculate the fees due for the remainder of the period. For more details, please contact SAS Commercial and Legal using the form above.
Please contact firstname.lastname@example.org
The SAS licence key for version prior to SAS 9.1.3 will be issued in a different format, for any issues please contact us using the links above.
Did you find what you are looking for?
We hope so, but if not, please contact the email@example.com for assistance with getting the details you require.