Trust in Quality

From solid technology architecture to in-depth training support, SAS takes pride in offering quality products and services.

The Quality Imperative: SAS' Commitment to Quality

A corporate statement of SAS’ commitment to product quality, service quality and customer satisfaction.

Since our first publication in 1999, The Quality Imperative has served to convey the essential role of quality in the creation and delivery of SAS offerings, products and services – as well as to provide a clear picture of how our quality culture enhances customer satisfaction.

This comprehensive report includes a broad range of topics – from corporate-wide overviews that highlight our strong foundation of quality at SAS to the detailed and technical processes that are used in software development. We routinely update the report to reflect rapidly changing business environments and technological advances.

SAS’ commitment to quality permeates every division and employee throughout our global company. From the software we produce, to the customers we serve, and through our collaboration with each other, quality is at our core. It’s who we are and is the foundation on which our company was built. Jim Goodnight Co-Founder Chief Executive Officer SAS


More resources that reinforce our global commitment to quality.

JMP R&D: A Process for Quality

JMP Quality Statement

See how JMP’s R&D process emphasizes customer connections and feedback.

Managed Application Services

SAS Managed Offerings

Explore a variety of innovative cloud options, all backed with dedicated service and support.

SAS Support

SAS Support

Get documentation, training, support and connections with other SAS users.

SAS Annual Report

Read about how SAS is leading in data and AI with our trusted SAS Viya platform.

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