Telecom network data analytics
Analyze network performance and IoT telecom data, optimize your investments, maximize network quality and service, and innovate faster. Transforming your business with actionable insights from SAS reduces customer churn, increases market share and sustains long-term profitability.
Why choose SAS for telecom network analytics?
Achieve a deep understanding of customers’ needs and receive insights on how to deliver the quality and service assurance they expect. Automate actions with AI decisioning to gain maturity on the TM Forum Autonomous Networks scale.
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Deliver exceptional network quality and service
Maximize telecom network reliability and quality and drive end-to-end service assurance in the current network for 5G and beyond. Trustworthy AI provides real-time insights for improving operations and creating operational efficiencies.
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Reduce costs across the business and empower users
Save millions by quickly detecting, predicting and resolving issues. Prevent unnecessary spend by showing planners where capacity is needed – and where it isn’t – with advanced, multihierarchical forecasting.
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Maximize ROI and increase customer satisfaction
Increase ROI and excite your customers with telecommunication analytics that show you how to make investments and performance improvements.
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Innovate and scale faster, maintaining higher profitability
Deliver the products and services that keep customers engaged for ongoing loyalty. With SAS solutions, launch new services faster and create new revenue streams that increase profitability.
Stay competitive by transforming your business with telecom network data analytics
Discover how SAS can help you improve all aspects of planning, building and operating a communications network. Make the changes that will transform your business, improve productivity and enhance the customer experience with AI-driven automation, machine learning and trustworthy insights.
Network quality & service assurance
Improve telecom network planning, deployment, maintenance and optimization using trustworthy AI for AIOps and machine learning for MLOps.
Network operations
Minimize costs and go beyond network anomaly detection – predict and resolve anomalies before they happen with intelligent, automated operations.
Customer experience
Gain real-time insights into customers’ needs and prompt customer care teams with the right actions to reduce customer churn.
Innovation & productivity
Speed up the design of new revenue streams, including personalized products and services, with insights from customer data.
The value of telecom network data analytics solutions
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53%
A North American communications provider achieved a 53% YOY reduction in customer complaints.
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$13 million
An Italian communications service provider used SAS to move from reactive to proactive maintenance and save US$13 million annually.
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40%
A leading Iberian communications service provider improved network rollout time by 40% compared with traditional design methods and gained 90% faster forecast production.
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30%
A communications service provider in southern Europe migrated away from traditional models to heuristic models using analytics, enabling 30% more efficient network expansion planning.
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2023 winner
Telekom Srbija, a SAS Hackathon 2023 winner, developed a solution to optimize energy consumption while providing more comfortable and healthier workspaces for employees.
Recommended resources for telecom network data analytics
SAS is a leader in analytics solutions
SAS is a Leader in The Forrester Wave™: Real-Time Interaction Management, Q1 2024
