SAS® Enterprise Case Management
Efficiently manage investigation workflows
SAS® Enterprise Case Management enforces best practices and proper gathering of evidence, and can greatly reduce the cost of investigations. The solution provides a structured environment for managing investigation workflows, attaching comments or documentation and recording financial information, such as exposures and losses.
Benefits
- Streamline investigation processes to reduce costs and more effectively prevent fraud.
- Prevent future monetary losses.
- Give all types of users on-demand access to meaningful information.
- Ease the burden of audits.
- Create comprehensive reports.
Features
- Automated workflows
- Interactive dashboards
- Case network analysis
- Audit records
- Attachments
- E-filing
- Spell check
- Historical versioning
How SAS® Is Different
- Only SAS offers a triage queue that enables users to review work items sent to the system automatically prior to appending to an existing case, creating a new case or closing the work item.
- The solution lets you integrate information from siloed monitoring systems used by other lines of business, products or channels; import existing records and historical information; and store all information from the originating system with the case.
- SAS Enterprise Case Management pre-populates forms and automatically prepares batch reports, which prevents rekeying errors and helps users meet e-filing standards for regulatory submission.
- The solution lets you create multiple workflows for various types of cases to be worked, automatically route cases to the appropriate individuals or groups, and require that action items be performed prior to moving items through the workflow.
- SAS Enterprise Case Management lets users take advantage of case network analysis visualizations and functionality, thus providing richer information and a holistic view of the customer.
- Interactive dashboards enable management to analyze operational performance of investigative functions and recognize trends to provide improved oversight and governance of risk management practices.
Benefits
- Streamline investigation processes to reduce costs and more effectively prevent fraud. Provide consistent, automated workflows across departments for various types of cases – fraud, physical security, anti-money laundering, etc. – based on processes that you define. Cases can be classified by type, category and subcategory, and routed automatically to appropriate individuals or groups.
- Prevent future monetary losses. Create a holistic view of the customer and enabling communication among investigative departments, so users can see current and historical cases across departments and use that information to take proactive steps to thwart fraudulent activity.
- Give all types of users on-demand access to meaningful information. Comprehensive reporting capabilities and interactive, visual dashboards provide critical information – from high-level board reporting to detailed documents necessary for supervisor review – designed to meet individual user needs.
- Ease the burden of audits. Provide management, examiners or regulatory agencies with automatically generated audit records that contain the identification of the user, a time stamp and the date when actions are performed on any case under investigation.
- Create comprehensive reports. Users can create customized reports that range from global statistics for high-level board reporting to extensive, detailed documentation necessary for supervisor review based on data gathered in the course of the investigative process.
Features
- Automated workflows
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- Create multiple workflows for various types of cases – fraud, physical security, anti-money laundering, etc.
- Automatically route cases to the appropriate individuals or groups.
- Provides the option to make certain action items mandatory prior to the case proceeding to the next step in the workflow.
- Interactive dashboards
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- Can be customized to suit individual user needs and may be accessed on demand.
- Provide critical information and reports via a visual interface.
- Enable management to analyze operational performance of investigative functions and recognize trends to provide improved oversight and governance of risk management practices.
- Case network analysis
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- Users can take advantage of case network analysis visualizations and functionality.
- Case network analysis information can be incorporated into the system to construct networks of individuals who may have been tracked as part of both current and past investigations, thus providing richer information and a holistic view of the customer.
- Audit records
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- The solution creates an audit record for management, examiners or regulatory agencies that contains user identification, a time stamp and the date when actions are performed.
- Attachments
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- Users can easily store documents with a case, including any digital media that may be needed for future viewing.
- E-filing
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- Supports the ability to prepare batch files for uploading to complete required regulatory reporting.
- Spell check
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- Users can run spell checks for free-form text fields, including comment areas and regulatory reporting narratives.
- Historical versioning
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- Users can review changes made to selected fields at the subject level, incident level and case level.
- Investigators can easily see where changes have been made in their case system from prior versions, saving them time by eliminating the need to check for differences between versions manually.
Screenshots
Configurable manager's dashboard
A configurable manager's dashboard provides oversight into tracking the performance of investigative functions and trends related to financial crime exposure.
Integration with case network visualization
Integration with case network visualization provides a comprehensive overview that lets investigators quickly view other incidents or individual cases that have a relationship to the person under review.
View valuable information through a configurable portal based on your unique role.
View valuable information through a configurable portal based on your unique role.
Trend performance for departments and investigators to better allocate your resources.
Use SAS® Enterprise Case Management to watch performance trends for departments and investigators, and then better allocate your resources.
Create multiple workflows for automatic routing to individuals or groups.
SAS® Enterprise Case Management lets you create multiple workflows for automatic routing to individuals or groups.
System Requirements
Operating Systems
- Microsoft Windows
- Solaris
- Linux
- HP-UX for Itanium
- AIX
Client-Tier
- Internet Explorer
- Firefox
Mid-Tier
- BEA WebLogic Server
- IBM WebSphere Application Server
- JBoss Application Server
SAS® Application Tier
SAS 9.2 servers run on the back tier to provide metadata, data and compute services. The following applications are required on the SAS application tier:
- SAS 9.2 Foundation
- Base SAS
- SAS/ACCESS® Interface for Oracle
- SAS Enterprise Case Management Server
Ready to learn more?
Call us at 1-800-727-0025 (US and Canada) or request more information.
