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Live Web - System Requirements

Technical requirements

For Audio

  • Phone line to dial into the audio conference (toll-free in the U.S. and Canada; for other countries, we provide local and international toll-free numbers)
  • Telephone headset (recommended) or speakerphone
  • Note: We do not recommend using cell phones to join the audio conference. Toll-free calls count against your available minutes with most providers. Please contact your provider for details on your specific plan. SAS is not responsible for overages or other costs incurred related to cell phone use.

For Web

  • Minimum bandwidth DSL/ cable (wired connection recommended)
  • Adobe Flash Player 10.3 or later
  • Windows 8, Windows 7, Windows Vista, Windows XP
  • Mac OS X v10.7.4, 10.8, 10.9
  • Microsoft Internet Explorer 7, 8, 9, 10, Mozilla Firefox 3.x

Test your system
Please complete the test(s) below to ensure that your computer can access the Live Web class.

Web Conference Test

Most, but not all, Live Web classes use a virtual lab to complete the course exercises using SAS software over the Internet. If you are unable to connect to the virtual lab, then you need access to the software taught in class on a Windows operating system.

Virtual Lab Test

What students can expect

  • You will receive an instructions e-mail on how to join your class 4 business days in advance.
  • Course materials are provided via download.
  • Plan to join your class 15 minutes before the scheduled start time.
  • Understand how to participate in the class (.pdf).
  • For Live Web technical support, call 919-531-9338 or e-mail trainingtechsupport@sas.com.


  • Non-registered students are not permitted to view a Live Web class. SAS may disconnect without refund any students who broadcast a class to non-registered students.
  • The use of recording equipment is strictly prohibited during a Live Web class. SAS reserves the right to record the class for future rebroadcast.

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