SAS UK & Ireland Coronavirus Statement

COVID-19 is truly a global health issue affecting everyone and causing concern for our employees, our customers, partners, and key suppliers. Out of an abundance of caution, we are taking steps to protect our employees, all those we do business with and the communities we operate in.

As a result, a decision has been taken that all SAS UK & Ireland office-based employees will carry out their work remotely, based from home, over the coming weeks. This applies to our UK headquarters in Marlow as well as our offices in London, Manchester, Glasgow and Dublin.

We are putting our employees’ health first but remain committed to maintaining business as usual where possible. SAS’ Business Continuity Program supports continuation of essential customer services and there is no impact to technical support. Our IT support is already prepared for the impact of all employees working from home and we are supporting our customer-facing employees in also being able to work virtually from home where possible. Where customers have advised customer-facing employees to work off site, they are following their requests and working from home. Where this advice has not been provided by customers, further guidance is being provided from SAS account managers/executives once they have spoken to customers.

SAS is monitoring the Coronavirus outbreak and following guidelines and recommendations provided by the UK and Irish Governments, World Health Organisation (WHO) and the Centers for Disease Control and Prevention (CDC).

We are continuing to monitor the services we provide to customers and any third party dependencies, to identify risks and implement mitigation plans. If you have concerns about a specific service line, please contact your usual SAS contact in the first instance.

To ensure the health of SAS employees and help contain the spread of this virus, we wanted to share what other precautionary measures we are taking while continuing to provide the necessary service and support to our customers. These include:

  • If an employee fears they have been exposed to the virus or exhibits potential symptoms, they should contact their medical provider and follow instructions accordingly.
  • All our staff are advised to monitor their health closely and must seek medical attention immediately when they fall ill.
  • Based on recommendations from International SOS, the WHO and the CDC, SAS has deferred all non-essential business travel through April 30.
  • We have cancelled all SAS-sponsored live events from now through June and will assess online/on-demand options where possible.

Please direct any additional questions or needs to your usual SAS contact.

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