When you need questions answered or problems solved, turn to the experts
SAS Support Services
We'll help you get your technology up and running with minimal interruption, evolve your team's skills with online resources, quickly download hot fixes and important updates, and connect with experts to answer any questions.
Compare Service Options
| Benefits | Standard Support | Premium Support |
|---|---|---|
| Enhanced Support Service Level Agreement (SLA) | ✓ | |
| Technical Support Account Manager | ✓ | |
| Premium Support Workshops | ✓ | |
| Premium Support Status Reports and Meetings | ✓ | |
| Access to Case Dashboard | ✓ | |
| Telephone Support | ✓ | ✓ |
| Email Support | ✓ | ✓ |
| Access to Support Resources on Customer Support Web Site | ✓ | ✓ |
| Support for Executable Modules and Hot Fixes | ✓ | ✓ |
| Get Standard Support | Get Premium Support |
