IoT Analytics for Retail & Consumer Goods
Bring together data, analytics and marketing processes for a complete view of customers across all devices.
Retailers and consumer goods companies are striving to find ways that the IoT can create a direct channel between businesses and consumers, and to use IoT data streams to inform the customer relationship at every step along the customer journey. The differentiation with IoT will come from your company's ability to sense, understand and act on IoT data with analytics. To take advantage of this new promising area, retailers and consumer goods companies will need to focus on IoT applications that better serve customers and create value.
How SAS Can Help
IoT solutions from SAS bring together data, analytics and marketing processes to help you:
- Sense customer needs and preferences in real time. Use smart devices to gather location-based information. Then integrate that data with previously known information to form contextual, real-time insights that you can act on.
- Gain a deeper understanding of customer patterns. Merge detailed, online customer behavior data with data from offline channels for a complete customer view that reveals what customers truly need so you can respond in real time with relevant, meaningful offers.
- Provide profitable new services to customers. Combine what you’ve learned from previous customer experiences with what you anticipate about future needs – then take action to seize opportunities ahead of the competition.
As the leader in advanced analytics, SAS has the experience and expertise to deliver cutting-edge IoT capabilities that give you:
- A comprehensive view of your customers and business. Our customer information mapping technology means your data is always available and accessible – no matter where it comes from or where it resides. And you can integrate multiple online and offline data sources, including IoT, customer, merchandise and location information.
- Automated, large-scale forecasting. An unmatched library of retail and consumer goods forecasting models takes into account underlying trends, seasonality, promotions, inventory effects and more. The best-fit model is selected automatically based on each individual time series.
- High-performance predictive analytics. Create memorable, personalized interactions – across channels and in real time – using analytically driven scoring, segmentation and decision making based on historical and current interactions, combined with context.
- E-Book Four Use Cases Show Real-World Impact of IoT
- White Paper IoT in Retail: Engaging the Connected Customer
- White Paper Understanding Data Streams in IoT
- E-Book Internet of Things: Understanding the Journey
- Article Analytics at the edge Examples of opportunity in the Internet of Things
- Article 5 IoT applications retailers are using today
- Article The connected consumer: IoT's impact on the future of retail
IoT Analytics Solutions for Retail & Consumer Goods
- SAS® Analytics for IoTDrive innovation, efficiencies and results by putting powerful IoT analytics with embedded AI and industry-leading streaming capabilities in users' hands.
- SAS® Customer Intelligence 360Find more profitable growth opportunities and amplify your marketing initiatives.
- SAS® Data PreparationWith SAS AI Data Preparation running on SAS Viya, customers can quickly prepare data for analytics in a self-service, point-and-click environment.
- SAS® Event Stream ProcessingGet immediate analytic insights from real-time big data streaming into your organization.
- SAS® for Cold Chain IntegrityEnsure cold chain integrity to maintain product quality, minimize losses and avoid potential regulatory violations.
- SAS® Intelligent DecisioningEnable analytically driven real-time interactions, and automate operational business decisions at scale.
- SAS® Size Optimization: SAS® Size Profiling and SAS® Pack OptimizationImprove profitability by identifying and supplying the right sizes to the right stores at the right time.
- SAS® Supply Chain IntelligenceDeliver quality improvement, customer satisfaction and higher profits with sound supply chain strategies.
- SAS® Visual AnalyticsVisually explore all data, discover new patterns and publish reports to the web and mobile devices.
- SAS® Visual Data Mining and Machine LearningSolve your most complex problems faster with a single, integrated in-memory environment.
- SAS® Visual Text AnalyticsUncover insights hidden in text data with the combined power of natural language processing, machine learning and linguistic rules.