Delivering an amazing, personalised BCR customer experience
Welcome to BCR's virtual Hub at SAS Institute
BCR Romania and Erste Group Bank are important SAS customers. SAS is a partner of Erste Group Bank for its strategic vision of being a data-driven and digitally-focused bank. SAS can offer BCR's new and existing clients a uniquely personal experience across all channels and interactions - nothing less than a world-class experience!
We have done this before, so let us show you how to do it with the SaaS SAS Customer Intelligence Solution Suite, an AI-driven centralized omni-channel orchestration and personalization engine.
Get inspired by the videos below, including one created specifically for BCR, in which you can see how BCR can use the SAS 360 solutions to personalize its communication as well as e-books, blogs and webinars specifically curated for you.
We are sure you will find it interesting and that you will feel encouraged to sign-up for an inspiring virtual meeting with our local account team.
Welcome to the Hub!
MEET THE EXPERTS
Dariusz Janczuk
Customer Intelligence Practice Lead for Central & South East Europe
SAS customers in banking
See how BCR can innovate in customer experience using SAS®
Erste Bank uses SAS for next generation omni-channel customer interaction using ‘George’ in a hyper-personalized manner.
Conversion rate up to 12%, 125 new campaigns via eight integrated digital and direct channels. This is what UniCredit achieved with SAS.
See how analytics-driven customer experience added millions of cross-sell leads and lasting brand loyalty for Post Finance.
TopDenmark ensures that the customers are met with the right message at the right time and are guided on a consistent omni-channel customer journey with SAS.
Experience through a short demo how SAS uses advance analytics and AI to create a future proof customer experience strategy.
(11 min)
Discover how BCR can get ahead of the curve using SAS
In the Forrester Wave™
Cross-Channel Campaign Management (EMSS modules), Q2 2021, SAS is named the only leader among evaluated vendors, receiving the highest scores in the current offering and strategy categories.
(30min)
SAS® Customer Intelligence 360 e-learning
Expand skills, measure value and train new hires with SAS Customer Intelligence 360 e-learning. It's a convenient, flexible way to get training when and where it's needed… in a user friendly and well-paced manner.
(30min)
FEARLESS DECISION?
Accelerate your decision capabilities to drive profitability and meaningful differentiation in digital banking
whitepaper (10mins)
Use SAS® Customer Intelligence 360 for identity management, profiling and unified data modelling for hybrid marketing.
Discover how data visualization innovates ingenious solutions in telling stores driven by data.
Sign up for a short inspirational meeting – all virtual.
We will deliver a 45 min. introductory walk-through to our Customer Intelligence Platform and how it could be used to engage your customers on a more personal and engaging level.
When signing up, we will get in touch with you to find a time that suits you and your colleagues.
Have a SAS profile? To complete this form automatically Sign In