Tech support
We help you get the best out of SAS
Customer Support, SAS Denmark
e-mail: support@sdk.sas.com
Phone: +45 70 28 29 99
Fax: +45 70 28 29 91
Office hours: Monday - Thursday 8:30-16:30 and Friday 8:30-16:00.
If you experience critical errors outside opening hours please contact our global support network, Worldwide Technical Support:
To receive the best possible suppport, please have this information at hand when contacting us:
If you have a BI or DI server, it will also be helpful if you can provide your meta data server log.
Our service
Read our Customer Support Policies for info abou processes and response times.
Your preparation
Here you can read more about your own preparation for a good dialoge with customer support:
Four things to remember when opening a track with SAS Technical Support
Also please remember to consult our many online self service resources at support.sas.com.