Business Analytics for Communication Service Providers

Industrialised analytics with embedded AI will take your business to the next level.

Software Enquiries: 353 (0) 1 603 3951

Why SAS?

Business Analytics will drive Communication Service Providers (CSPs) into the future. SAS uniquely combines an open and cloud-enabled industrialised analytics environment with embedded AI to help you solve current and future challenges.

Expand your business beyond all boundaries. Embrace new technology and transform complex data into valuable insights that drive your decisions. Improve processes so you can work faster and more efficiently. Gain a more complete view of your business operations and customers.

Nimble, flexible solutions

Business gets the power and freedom you need to innovate with analytics in the cloud. SAS takes on the design and delivery of software, infrastructure and services in a managed environment – or you can simply sign up, log in and get to work. Whichever SAS Cloud option you choose, we tune the solution to your requirements so you can focus on solving your analytic challenges and quickly realise value

Telecom Fraud
Detect subscriber fraud in real-time to increase profits and protect inventory. Improve service levels with fewer false positives and negatives, and enhance brand reputation. Perform real-time credit scoring to reduce days sales outstanding and bad debt expense.  

Telecom Network Analytics
Apply advanced analytic techniques to network data to gain deeper insights on boosting network performance and improving operations management with a special emphasis on automation.

Customer Experience
Gain a deeper understanding of the total customer experience so you can predict churn and take action to prevent it. Choreograph every touch point along the customer journey for happier, more loyal customers and higher ARPU (NPS?)

Ad Inventory Management
Bring together a cohesive view of all information pertaining to audiences, inventory and pricing. Better manage and increase advertising revenue with accurate ad inventory valuation and demand forecasts.

Audience Analytics
Use viewership data to better understand consumers along their journeys. Know when, where and how to deliver targeted content to lower churn, increase revenue and improve customer experience.

Easy Integration
Combine the power of SAS Platform with open source technologies and balance your rapid self service needs with robust governance.

Abstract teal with circuits - Innovation Summit 2021

Accelerating 5G Adoption and monetization

Exclusive virtual event for senior executives

9th November 2021 | 14:00 GMT | 15:00 CET

#SASInnovation

CSP Companies Working Smarter with SAS

CASE STUDY

 

Telenor


Telenor Norway uses SAS Analytics to enhance business decisions and continuously adapt to customers’ needs.

CASE STUDY

 

Vodafone


With SAS Customer Intelligence, Vodafone Ukraine reduces customer churn by 30 percent.

CASE STUDY

 

Globe


Find out how Globe uses analytics to keep customers engaged and provide the right offers with SAS Customer Intelligence.

SAS Cloud Managed Services

The SAS Cloud delivers world-leading analytics software and services in a SAS-managed environment on Microsoft Azure. 

This video acknowledges how one size doesn't always fit all. Some organisations have the capacity for advanced analytics that is customised, configured and managed off-site. For others, regulatory, data or system requirements prohibit the use of an off-site solution.


SAS Cloud gives you the power and flexibility you need to innovate fast, drive digital transformation and deliver value. The opportunities are exciting - we invite you to explore the possibilities together with us today.

The rules of competition are fast changing. COVID-19 has challenged industry leaders in unforeseen ways and presented opportunities for Communication Service Providers to innovate. SAS can help you adapt to today’s new business climate and plan for the future – with confidence.

79%

communications companies on the Fortune 500 using SAS

>700

customers

>80

countries

Personalization is key.

Learn how Telenor found SAS® Analytics to be the natural solution to continuously adapting to customer needs.

Hot Trends in TMT

According to GSMA, global change is happening fast, and intelligent connectivity will play a central role. But connectivity will be just a fraction of total IoT revenue. TMT companies will need to evolve their networks and create new business models to achieve expected growth, and a majority of executives believe AI must be integrated.

1.8
billion

5G connections by 2025 – 20% of total connections

$1.1
trillion

in network investments over the next five years, almost 80% in 5G

$900
billion

global IoT revenue by 2025 – 95% in services, platforms & applications

£170
billion

AI investment by 2025, integrated in networks, services & business

TELECOM, MEDIA & TECHNOLOGY SOLUTIONS

Supporting Business Decisions With Industrialized, Open Analytics

Expand your business beyond all boundaries. Embrace new technology and transform complex data into valuable insights that drive your decisions. Improve processes so you can work faster and more efficiently. Gain a more complete view of your business operations and customers.

Ad Inventory Management

Bring together a cohesive view of all information pertaining to audiences, inventory and pricing. Better manage and increase advertising revenue with accurate ad inventory valuation and demand forecasts.

Audience Analytics

Use viewership data to better understand consumers along their journeys. Know when, where and how to deliver targeted content to lower churn, increase revenue and improve customer experience.

Customer Experience

Gain a deeper understanding of the total customer experience so you can predict churn and take action to prevent it. Choreograph every touch point along the customer journey for happier, more loyal customers and higher ARPU.

Telecom Fraud

Detect subscriber fraud in real time to increase profits and protect inventory. Improve service levels with fewer false positives and negatives, and enhance brand reputation. Perform real-time credit scoring to reduce days sales outstanding and bad debt expense.

Telecom Network Analytics

Apply advanced analytic techniques to network data to gain deeper insights on boosting network performance and improving operations management, with a special emphasis on automation.

ENABLING TECHNOLOGIES

Accelerate Your Digital Transformation

AI & Machine Learning

New AI techniques can automate complex tasks and unlock previously hidden insights across the spectrum of data.

Internet of Things (IoT)

Manage and analyze your IoT data where, when and how it works best for your business.

Cloud

Get insights from your data on your terms – on-site or through a variety of cloud configurations and alternatives that suit your business needs.

Data Management

Effectively manage all critical data regardless of size, type or location. Embrace efficiency and improve integration.

Why choose SAS for telecom, media and technology analytics?

Analytics will drive the telecom, media and technology (TMT) industry into the future. SAS uniquely combines an open and cloud-enabled industrialized analytics environment with embedded AI to help you solve current and future challenges.

With SAS, you can reduce business risks. Fight fraud. Identify customers for relevant communication across digital and physical channels. Personalize offers, content and advertisements. Optimize, predict and automate 5G network planning and operations to support Industry 4.0. SAS is ready to support your digital transformation and move it forward.

Take your next Steps

Now you know a little more about us, why not reach out and start exploring what SAS could offer you?

Contact Us
We're here to help.
 

Request a demo
Discover how SAS helps you explore, analyse and visualise your data.

Find out more
Be Curious. Innovate Fast. Gain Resilience.