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Grow your business and retain your customers with best-in-class TMT analytics powered by data and AI

Why choose telecom, media & technology analytics solutions from SAS?

Discover how data and AI from SAS help TMT organizations be more competitive with faster insights to navigate complex markets, deliver better experiences and increase revenue. AI agents empower you to improve efficiency, personalize services and reduce operational costs.


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SAS in TMT: Facts & Figures

We know your industry. SAS meets the needs of media and telecom businesses of all sizes. Our experts have the deep industry expertise to understand and solve your nuanced challenges.

>670

TMT companies use SAS worldwide

>80

countries with SAS TMT customers

90%

of the top 100 global telecom companies are SAS customers​


How can TMT analytics solutions transform your media or telecom business?

Work smarter, innovate faster, increase productivity and maximize ROI.

Digital media analytics

Deliver the right ad to the right audience at the optimal time, price and channel, ensuring measurable ROI for advertisers.

Telecom analytics

Harness your data to make decisions that enhance connectivity, deliver excellent connectivity, improve digital experiences and ensure a profitable future.

Choose SAS: A leader in TMT analytics innovation

SAS® Viya® helps TMT organizations automate data-driven decisions, deliver exceptional customer experiences, protect their bottom lines and achieve market growth.

Create growth and long-term profitability by providing outstanding service.

Reduce costs, make the best pricing decisions and realize value faster.

Build market trust, prevent fraud, mitigate risk and maximize profitability.

Speed up innovations that increase productivity and keep audiences engaged.

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Why SAS?

Business Analytics will drive Communication Service Providers (CSPs) into the future. SAS uniquely combines an open and cloud-enabled industrialised analytics environment with embedded AI to help you solve current and future challenges.

Expand your business beyond all boundaries. Embrace new technology and transform complex data into valuable insights that drive your decisions. Improve processes so you can work faster and more efficiently. Gain a more complete view of your business operations and customers.

Nimble, flexible solutions

Business gets the power and freedom you need to innovate with analytics in the cloud. SAS takes on the design and delivery of software, infrastructure and services in a managed environment – or you can simply sign up, log in and get to work. Whichever SAS Cloud option you choose, we tune the solution to your requirements so you can focus on solving your analytic challenges and quickly realise value

Telecom Fraud
Detect subscriber fraud in real-time to increase profits and protect inventory. Improve service levels with fewer false positives and negatives, and enhance brand reputation. Perform real-time credit scoring to reduce days sales outstanding and bad debt expense.  

Telecom Network Analytics
Apply advanced analytic techniques to network data to gain deeper insights on boosting network performance and improving operations management with a special emphasis on automation.

Customer Experience
Gain a deeper understanding of the total customer experience so you can predict churn and take action to prevent it. Choreograph every touch point along the customer journey for happier, more loyal customers and higher ARPU (NPS?)

Ad Inventory Management
Bring together a cohesive view of all information pertaining to audiences, inventory and pricing. Better manage and increase advertising revenue with accurate ad inventory valuation and demand forecasts.

Audience Analytics
Use viewership data to better understand consumers along their journeys. Know when, where and how to deliver targeted content to lower churn, increase revenue and improve customer experience.

Easy Integration
Combine the power of SAS Platform with open source technologies and balance your rapid self service needs with robust governance.

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Accelerating 5G Adoption and monetization

Exclusive virtual event for senior executives

9th November 2021 | 14:00 GMT | 15:00 CET

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CSP Companies Working Smarter with SAS

CASE STUDY

 

Telenor


Telenor Norway uses SAS Analytics to enhance business decisions and continuously adapt to customers’ needs.

CASE STUDY

 

Vodafone


With SAS Customer Intelligence, Vodafone Ukraine reduces customer churn by 30 percent.

CASE STUDY

 

Globe


Find out how Globe uses analytics to keep customers engaged and provide the right offers with SAS Customer Intelligence.

SAS Cloud Managed Services

The SAS Cloud delivers world-leading analytics software and services in a SAS-managed environment on Microsoft Azure. 

This video acknowledges how one size doesn't always fit all. Some organisations have the capacity for advanced analytics that is customised, configured and managed off-site. For others, regulatory, data or system requirements prohibit the use of an off-site solution.


SAS Cloud gives you the power and flexibility you need to innovate fast, drive digital transformation and deliver value. The opportunities are exciting - we invite you to explore the possibilities together with us today.


We help our customers innovate for tomorrow

60 billion

ITV achieved highly-targeted, real-time ad decisioning at a massive scale. The media company went from serving 36 billion to 60 billion ad impressions per year into streaming platforms.

30%

Vodafone uses automation from SAS to improve its market position, reducing customer churn by 30% while increasing incremental revenue by 2%.

1,500

REA Group relies on SAS for granular, rapid advertising inventory management, managing 1,500 campaigns on one end-to-end platform each month.


In the spotlight

5G Disaggregated NWDAF Network Data Analytics Function

See beyond the hype and realize the full potential of NWDAF.

SAS is a leader in AI and analytics

SAS is a Leader in The Forrester Wave: Enterprise Fraud Management, Q2 2024

SAS is a Leader in the 2024 Gartner® Magic Quadrant for Data Science and Machine Learning

SAS is a Leader in The Forrester Wave: Customer Analytics Technologies, Q2 2024


Recommended TMT analytics resources

Solution brief

AI and Machine Learning for Network Analytics

Solution brief

Improve Media Sales With AI and Machine Learning

Blog

Joining the Dots Between Customer Touchpoints: Improving Risk and Fraud Management With Enterprise Decisioning


Telecom, media & technology from SAS:
Frequently asked questions

What are the best data analytics solutions for telecom and media?

SAS provides AI analytics solutions that help telecom and media organizations be more competitive with faster insights. These solutions allow them to navigate complex markets, deliver better experiences, increase revenue, improve efficiency, personalize services and reduce operational costs.

Where can data analytics in the telecom industry provide value for CSPs?

SAS telecom analytics enable CSPs to increase market share, reduce churn, hyperpersonalize customer experience, manage the customer journey, provide new capabilities and services, and gain revenue assurance, boosting their bottom line.

What telecom data analytics use cases does SAS support?

SAS enables smarter networks, service assurance quality for effective rollout of 5G offerings, cost optimization, frictionless service experiences, fraud detection and prevention, improved trust, a personalized customer experience and reduced churn. SAS also provides digital transformation solutions across all business functions.

How can CSPs achieve telecom fraud prevention?

Telecom analytics for fraud management detects and prevents telecom fraud in real-time across the customer life cycle with AI-powered decisioning, predictive analytics for emerging threats and automated investigations to reduce losses from subscription fraud, SIM boxing, international revenue share fraud (IRSF) and more.

How does SAS improve customer experience in telecom?

SAS improves telecom customer experience by providing a 360 degree view of customer data, enabling real-time personalized services, contextual customer journeys across channels and predictive analytics to identify and resolve issues for reduced churn.

How do digital media analytics solutions improve media organizations?

Digital media analytics solutions from SAS enable organizations to show quantifiable ROI to ad buyers, speed up proposal building with real-time data, rapidly respond to advertisers' requests, increase ad inventory control, define their audiences, reduce costs, make the best pricing decisions and maximize profitability for advertisers, publishers and content providers – all while maintaining trust.

How can media organizations improve customer experience?

SAS provides a 360 degree view of audience data, enabling hyperpersonalized ads through real-time decision engines across marketing channels and devices, full control of monetization strategies with first-party ad servers, personalized advertising to retail media networks and the ability to identify and resolve issues for reduced churn.

What industry recognition has SAS received?

SAS is a Leader in The Forrester Wave for Enterprise Fraud Management, Q2 2024, a Leader in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning, and a Leader in The Forrester Wave Customer Analytics Technologies, Q2 2024.

Why choose SAS for telecom analytics and media analytics?

The SAS® Viya® platform helps telecom and media organizations automate data-driven decisions, deliver exceptional customer experience and grow market share with unified analytics, real-time processing and proven success with global industry leaders.

Take your next Steps

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