SAS® Customer Intelligence

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Learn SAS® Customer Intelligence 360

Whether you're just getting started or want to add new skills, we offer a variety of free tutorials and other training options.

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Get Started

Ready to make the best decision for every customer interaction? These SAS Customer Intelligence 360 resources are a good place to start.

Number 1

Start here.

Get an introduction to the essential features of SAS Customer Intelligence 360. You’ll learn how to open a new report and existing content, add items to Favorites, switch between open applications and the home page, and personalize links.

Shows how Activities, Tasks, Events, Dataviews, Messages, Creatives, Spots, and Customer Data interact

See how some parts of Customer Intelligence 360 work together to deliver content via emails, web pages, or mobile apps.

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Number 2

Learn the basics.

Get up-to-speed on SAS Customer Intelligence 360 features and functions with these getting started tutorials:

Number 3

Get connected.

Meet. Greet. Connect. We offer a variety of ways for you to interact with SAS Customer Intelligence 360 users and experts.

Read our blogs

Join a users group 

Attend an event

Be social



Free Tutorials

Browse our library of free SAS Customer Intelligence 360 tutorials. Learn something new. Sharpen your skills.

Create, Update, or Delete Tasks

Learn how to create, update, or delete different types of tasks.

Create Email Content

Use the Layout Manager to add, edit, and personalize email content for a digital marketing campaign.

Advanced Technique Tutorials

Expand your SAS Customer Intelligence 360 skill set with next-level tutorials.

SAS Customer Intelligence 360 Discover – A Marketer's Overview

Learn about capturing customer interactions and the insights that can be gained to understand customers better and drive more effective marketing.


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Be a part of the SAS® Customer Intelligence Community

Meet and mingle with other users in the SAS Customer Intelligence Community. Ask questions. Get answers. Share tips. It's a great place to learn, grow and collaborate.        

Join the community


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