Terms and conditions
Group (Private) Courses
A Group course will be confirmed on receipt of the signed Group Training proposal. The signed Group Training proposal must be received by SAS no later than ten (10) working days prior to the scheduled start date of the course.
The maximum number of attendees allowed per Group Course is 12. Attendee names must be supplied via EducOps@oz.sas.com at least five (5) working days prior to the first day of the course. Group Course fees are calculated based on the total number of attendees and will be invoiced on Day 1 of the course.
For courses held at the customer premises ("on-site" courses), the Education Account Manager will discuss options for providing access to the required software for the course when booking the event. For "on-site" courses using the customers own software, it is essential that current licensed software required for the event is installed on each training room PC. Separate agreements are required to provide for short term licensing of any required software.
Public Course fees must be paid in full prior to the course start date. If course fees are not paid on time, SAS reserves the right to allocate the course place to another delegate. All transfer charges must be paid for on receipt of invoice. SAS reserves the right to modify published course prices at its sole discretion and without prior notification.
Group Course fees must be paid in full 30 days from the date of issue of the invoice. SAS Education provides lunch and refreshments for courses held at SAS training centres and at SAS nominated training centres (included in the course fee).
Best Value Certification Package Policy
SAS Education courses are reviewed, updated and improved continually, and SAS reserves the right to alter any of the course content without prior notice. It may not be possible to cover all course topics due to unforeseen circumstances, the Instructor will advise delegates when this is the case and may offer alternatives. Where necessary, the instructor will add appropriate, additional reading material.
The course material is the exclusive copyrighted property of SAS. Course material includes course notes (training manuals), presentation slides and course data. None of the course material may be reproduced, republished, distributed, posted, sold, or transferred. SAS' copyright extends to all electronic or supplementary materials provided as part of a course.
Course Cancellation/Rescheduling Policy
SAS may cancel or reschedule a course at its discretion and will use reasonable efforts to notify delegates at least 5 working days in advance. In these circumstances, delegates will be offered an alternative date, an alternative location or a full refund of course fees paid. SAS is not responsible for airline or accommodation costs incurred by delegate in the event a course is cancelled or re-scheduled.
Substitutions (name changes) are accepted at any time prior to the event without penalty, subject to the replacement delegate satisfying any necessary course pre-requisites.
Please notify SAS via EducOps@oz.sas.com of any changes to your scheduled training including cancellations, rescheduling to a different date and substitutions as soon as possible. The following charges shall apply:
|Cancellation or rescheduling of registrations more than 10 working days before the course start date||No charge|
|Cancellation within 10 working days before the course start date, or no-show on the day of the event||100% of the course fee|
|Rescheduling of registrations between 5 and 10 working days before the course start date||Administration fee of 25% of the course fee*|
|Rescheduling of registrations within 5 working days before the course start date||Administration fee of 50% of the course fee*|
Group (Private) Courses
|Cancellation or rescheduling of course more than 10 working days before the course start date||No charge|
|Cancellation within 10 working days before the course start date||100% of the course fee|
|Rescheduling of course within 10 working days before the course start date||Administration fee of 50% of the course fee plus any costs incurred by SAS prior to the effective date of cancellation, including travel, living expenses and facilities hire*|
* Payable in addition to the course fee. Only one transfer/reschedule is permitted per booking.