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Business Analytics

  • 1-800-FLOWERS.COM1-800-FLOWERS.COMThe CIO at 1-800-FLOWERS.COM uses SAS to provide a 360-degree view of more than 30 million customers and help 15 business units derive the information they need to grow revenues and reduce costs.
  • 1-800-FLOWERS.COM1-800-FLOWERS.COMUsing SAS business analytics, 1-800-FLOWERS.COM has seen revenues grow, nearly doubling in the last five years.
  • ENMAX EnergyOpting to implement SAS Analytics is one step that is helping ENMAX Energy achieve its goal when it comes to balancing supply and demand.
  • Nippon PaperThis major manufacturer in Japan reports cost savings and an uptick in business quality using SAS to unify various business intelligence systems.
  • Scotiabank InternationalScotiabank InternationalAs a premier North American financial institution, Scotiabank is increasingly dependent on SAS technology to deliver value with business intelligence and performance measurement technologies, provide IT services to local sites and ensure compliance with legislation, such as Basel II for global credit and risk reporting.
  • TelusTELUS optimizes bandwidth and service with help from SAS®.

Compliance

  • Grupo Financiero MonexSeeking to lead anti-money laundering efforts in Mexico, Grupo Financiero Monex finds success with SAS.
  • Volkswagen Financial ServicesSAS provided a high-performance software solution that could be used to develop reproducible and meaningful scoring models for use in meeting Basel II requirements, improving BaFin IRB ratings and lowering finance costs.
  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.

Corporate

  • EarthLinkWith help from SAS, EarthLink is keeping customers, increasing product adoption and reaping US$50 million more in total value.
  • ICICI BankICICI BankIndia's second largest bank gains competitive advantage through enterprisewide intelligence made possible with SAS.
  • SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

Customer Relationship Management: General

  • [x+1]SAS Enterprise BI Server empowers [x+1], formerly Poindexter Systems, to customize online marketing campaigns.
  • 1-800-FLOWERS.COM1-800-FLOWERS.COMThe CIO at 1-800-FLOWERS.COM uses SAS to provide a 360-degree view of more than 30 million customers and help 15 business units derive the information they need to grow revenues and reduce costs.
  • 1-800-FLOWERS.COM1-800-FLOWERS.COMUsing SAS business analytics, 1-800-FLOWERS.COM has seen revenues grow, nearly doubling in the last five years.
  • Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
  • Allianz PortugalAllianz PortugalThe Portuguese branch of Allianz makes compelling, timely offers that keep its insurance customers in the fold thanks to the help of SAS.
  • AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
  • AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
  • Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
  • BMO Bank of MontrealSAS allows prestigious Canadian bank to identify its most profitable customers and save time in the process.
  • Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
  • Charming ShoppesFor targeted direct mailings, Charming Shoppes relied on SAS and saved as much as $800,000 in nine months.
  • Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
  • Confused.comClarity in customer insight at Confused.com: using SAS® to understand and target customers
  • DBSOne of Asia's largest banks, DBS leverages customer intelligence with SAS.
  • Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
  • ENERGA PolandENERGA PolandIntegrating data for effective predictive analytics helps this leading Polish energy company retain customers in a competitive deregulated marketplace.
  • Entel PCSLeading Chilean mobile phone provider improves customer retention with SAS.
  • ExpediaExpediaUsing SAS for predictive analytics and operations research, Expedia can boost sales by 10 percent and tens of millions of dollars.
  • FairmontFairmontFairmont builds ultimate customer intelligence platform with SAS.
  • Federated Department StoresFederated counts on SAS Customer Intelligence to boost direct-mail response rates and increase marketing returns by millions of dollars.
  • Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
  • First National BankMajor South African bank earns 3,000 percent ROI and improves response rates using SAS Marketing Automation.
  • Ford Motor CompanyWith a new SAS platform for customer knowledge, the Ford Motor Company fuels customer satisfaction.
  • Fortis BankSAS Enterprise Miner offers clean, reliable data, more relevant and cost-effective campaigns and better response rates.
  • Genting Malaysia BerhadEveryone's a winner when you can uncover new customer insights for more effective marketing campaigns.
  • GuidepostsThis publisher of inspirational texts saves time and money in marketing by using data mining solutions from SAS.
  • Harrah's EntertainmentHarrah's EntertainmentSAS helps Harrah’s customize marketing campaigns based on potential customer value.
  • HBOS AustraliaHBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
  • Hewlett-PackardHewlett-PackardWith SAS Text Miner, Hewlett-Packard reaches the next generation of CRM.
  • HF HolidaysHF Holidays gets in step with customers
  • Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.
  • Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
  • Hutchison TelecomFor building customer loyalty and minimizing turnover in the volatile Hong Kong marketplace, Hutchison Telecom relies on SAS .
  • ING DIRECT CanadaING DIRECT CanadaCampaign productivity has jumped tenfold because campaigns now take hours to execute rather than one or two weeks. And, the bank can now target its messaging specifically and even automate to reduce the day-to-day workload.
  • IntellidynIntellidyn uses SAS for a complete data warehousing and data mining solution.
  • Laurentian BankSAS quickly and accurately evaluates loan risk levels and predicts the possibility of payment defaults.
  • Laurentian BankLaurentian BankLaurentian Bank found that targeted campaigns are more successful marketing tools than mass mailings. Campaign response rates increased from single to double digits when the bank began using SAS® to target campaigns to its customer segments.
  • Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
  • Newport NewsTo enable marketing strategies, Newport News decision support team relies on SAS.
  • Newport NewsNewport NewsSAS helps to maximize customer profitability at Newport News when used to evaluate and predict customer behavior.
  • Northern ToolNorthern ToolSAS® Marketing Automation offers Northern Tool and Equipment Co. high ROI. Since it purchased the software, response rates for the retailer's mailings have increased by double digits.
  • OgilvyOne New ZealandThe New Zealand arm of OgilvyOne Worldwide uses SAS® Marketing Automation to provide its clients with innovative, highly competitive direct marketing services.
  • Ohio Department of Natural ResourcesSAS provides the technological framework for strategic change and long-term CRM at the Ohio Department of Natural Resources.
  • ParksonUsing SAS® Customer Intelligence, this leading Asian retailer increased response to targeted mailings by 40 percent.
  • Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
  • RBC Dominion SecuritiesRBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.
  • Rogers WirelessRogers WirelessThe wireless communications business is fast-paced and highly competitive, as customers want the latest technology at the lowest price point. Rogers Wireless, Canada’s leading wireless carrier, is using SAS® Analytics to increase its relevancy for customers through highly targeted marketing campaigns.
  • SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
  • ScotiabankThe most international Canadian-based financial services company, Scotiabank optimizes CRM and database marketing with SAS.
  • Sport ChaletSport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
  • StaplesSAS forecasting capabilities help analysts at the office supply superstore calculate sales forecasts for nearly 1,100 existing stores and for 5,000 potential real estate sites annually.
  • StaplesUsing SAS, Staples fine-tunes its marketing campaigns to build loyalty among its most profitable customers.
  • Telekomunikacia PolskaTelekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
  • The LimitedAs much as 400-percent ROI results from using SAS for CRM in a pilot test on The Limited's Victoria's Secret e-commerce site.
  • Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
  • TopdanmarkTopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.
  • US BankUS BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS.
  • Vermont Country StoreSAS Enterprise Miner allows the Vermont Country Store to keep customer relationships as personal today as they were more than half a century ago.
  • Viseca Card ServicesViseca Card ServicesFor customer intelligence and competitive advantage in a fierce European credit card market, Viseca Card Services turns to SAS.
  • Volkswagen Financial ServicesSAS provided a high-performance software solution that could be used to develop reproducible and meaningful scoring models for use in meeting Basel II requirements, improving BaFin IRB ratings and lowering finance costs.
  • WaitroseWaitrose improves stockholding, reduces wasteWaitrose improves stockholding, reduces waste
  • Williams-SonomaModeling analysts at the home furnishings retailer count on SAS Enterprise Miner for valuable customer insights.
  • Williams-SonomaWilliams-SonomaTo increase profits across multiple brands and multiple channels, Williams-Sonoma counts on SAS.
  • WinterthurSwitzerland's leading insurance company builds more effective marketing strategies with SAS.
  • World Wildlife FundSAS helps WWF increase the effectiveness of marketing and membership programs while saving precious resources.
  • Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .

Customer Relationship Management: Marketing Automation

  • 1-800-FLOWERS.COM1-800-FLOWERS.COMThe CIO at 1-800-FLOWERS.COM uses SAS to provide a 360-degree view of more than 30 million customers and help 15 business units derive the information they need to grow revenues and reduce costs.
  • 1-800-FLOWERS.COM1-800-FLOWERS.COMUsing SAS business analytics, 1-800-FLOWERS.COM has seen revenues grow, nearly doubling in the last five years.

Disease Management

  • HealthwaysUsing advanced analytics from SAS, Healthways improves patient outcomes, resulting in healthier members and reduced total medical costs.

Drug Discovery and Development

  • Eli Lilly and CompanyEli Lilly and CompanyWith help from SAS, Eli Lilly and Company gains the power to provide scientific insights and make better business decisions while managing compliance to regulatory requirements.
  • GenaissanceTo analyze complicated genetic data, Genaissance counts on SAS.
  • Nth AnalyticsProject timelines shrink by 25 percent when Nth Analytics teams up with SAS.
  • Sanofi-AventisTo speed the development process, Sanofi-Aventis uses SAS and now delivers lifesaving products to market more rapidly.
  • Solvay PharmaceuticalsSAS Drug Development helps Solvay Pharmaceuticals expedite and globalize the drug development process.
  • Vertex PharmaceuticalsRelying on SAS in clinical trial simulations enables Vertex Pharmaceuticals to save millions.

Financial Intelligence: General

  • Air Armament CenterThe US Air Force Materiel Command's Air Armament Center tracks the costs of activities and work processes with SAS solutions for activity-based costing.
  • Blue Cross and Blue Shield of NebraskaSAS helps hold down health care costs at Blue Cross and Blue Shield of Nebraska.
  • Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
  • Dexia BILSAS Activity-Based Management is helping to transform back-office functions from a cost center into a service center.
  • Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
  • FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
  • Havas Voyages American ExpressHavas Voyages American ExpressTo assist its client companies in managing their travel budgets, SAS helps Havas Voyages American Express implement a decisional extranet.
  • Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
  • LOT Polish AirlinesWith SAS Financial Management Solutions, LOT Polish Airlines can clearly focus on profitability.
  • Multnomah County Sheriff’s DepartmentUsing SAS Activity-Based Management, corrections analysts have developed a plan to help fund operations at a new county jail.
  • Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
  • SASIts own Financial Management Solutions helps SAS to speed planning, budgeting and reporting while driving strategic business decisions and managing financial risk.
  • Standard LifeIn the highly competitive insurance business, demonstrating ROI is a challenge. SAS provides insight into which products are most or least profitable and where more investment may be required over time.
  • Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
  • US Department of the TreasuryWith the assistance of SAS Financial Management Solutions, the US Department of the Treasury reports its first "clean" audits.
  • US Fish and Wildlife ServiceSAS helps this federal agency streamline business processes and make performance-based decisions about expenses.
  • Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.
  • Wells FargoSAS automates 401(k) trades at Wells Fargo.
  • Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.

Financial Intelligence: Financial Reporting/Planning

  • NC Museum of ArtNC Museum of ArtThe museum can track expenses on multiyear projects with ease and provide board members with up-to-date finances, and it also passed a recent audit with no adjustments.

Fraud Prevention and Detection

  • ExpediaExpediaUsing SAS for predictive analytics and operations research, Expedia can boost sales by 10 percent and tens of millions of dollars.
  • HighmarkSAS helps Highmark stop millions in fraudulent health insurance claims from going out the door.
  • RBCRoyal Bank of Canada (RBC) wanted a way to detect fraudulent mortgage, loan and credit line applications before they cost the bank money. The challenge was in preventing fraud without affecting legitimate customers. RBC used SAS® to build a fraud rules application that leverages powerful analytics to target suspect applications.

Human Capital Intelligence

  • Banca CarigeSAS Human Capital Management helps Banca Carige retain the best employees, improve HR management and ensure data uniformity across the group.
  • FinmeccanicaUsing SAS, Finmeccanica executives now have an intuitive HR dashboard that gives them quick and easy access to key performance indicators and key human resources across the entire enterprise.
  • Montgomery County, MarylandThe Office of Human Resources in Montgomery County, Maryland uses SAS to keep up with 9,000 positions and 12,000 employees.

IT Management: General

  • Banque Generale du LuxembourgSAS gives the Banque Generale du Luxembourg a clearer view of IT costs.
  • Public Service CommissionSAS supports long-term HR planning and improves reporting efficiencies for Canada’s Public Service Commission.
  • SASRelying on SAS IT Resource Management helps SAS keep its technical infrastructure running efficiently and in line with corporate strategy.
  • Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.
  • TietoEnatorTietoEnatorFor TietoEnator, SAS IT Resource Management delivers better use of resources, happier customers and profitability.
  • Tixis TechnologiesSAS helps IT services company optimize value for customers and its parent company, Arcelor.

IT Management: Charge Management

IT Management: Resource Management

Merchandise Intelligence: General

  • Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
  • Family DollarMerchandising initiative helps rocket one of the fastest-growing US retailers to the top of the S&P 500.
  • Sport ChaletSport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
  • WaitroseWaitrose improves stockholding, reduces wasteWaitrose improves stockholding, reduces waste

Merchandise Intelligence: Merchandise Planning

  • Family DollarMerchandising initiative helps rocket one of the fastest-growing US retailers to the top of the S&P 500.

Partners

  • AutoZoneTo provide its employees with easy access to business data and maintain its competitive edge, AutoZone uses the SAS Enterprise Intelligence Platform.

Performance Management

  • Anoka Technical CollegeThis Minnesota college ensures that high-school students are prepared for the rigors of applied technical programs with help from SAS.
  • Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
  • Briggs & StrattonBriggs & StrattonSAS powers business intelligence at all levels of the manufacturing company – from quality improvement to supply chain intelligence.
  • ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
  • FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
  • FlevoziekenhuisFast-growing Dutch hospital Flevoziekenhuis looks to SAS business intelligence to help diagnose clinical challenges.
  • Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
  • Indian Health ServiceIndian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
  • INTEGRIS HealthMaintaining a healthy lifestyle is INTEGRIS Health's goal. With SAS, they do so by generating reports that detail quality, cost-of-care and other strategic information for executives and physicians.
  • Joseph Brant Memorial HospitalJoseph Brant Memorial HospitalSAS provides an integrated environment for data management, simple query and reporting, and complex analytics that allows Joseph Brant Hospital to secure the funding it needs to continue operations.
  • Maine Medical CenterMaine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.
  • National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
  • POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS.
  • Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
  • University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
  • VDABAs public funding decreases, the Flemish Service for Employment and Vocational Training (VDAB)relies on strategic performance management for the optimal balance of financial and operational perspectives.
  • Vienna City AdministrationTo improve quality and demonstrate transparency in public organization, Vienna City Administration seeks aid from SAS.

Risk Management

  • Aletti GestielleItalian financial services firm ensures transparency with SAS Risk Dimensions.
  • BNL -- Gruppo BNP ParibasTo help them comply with Basel II credit risk management rules, BNL -- Gruppo BNP Paribas uses SAS.
  • DominionDominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
  • Generali GroupOne of Europe's largest insurers, the Generali Group drives down costs and improves risk management with SAS.
  • HBOS AustraliaHBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
  • HypoVereinsbankTo centralize its credit portfolio management and avoid risk, HypoVereinsbank uses SAS.
  • IDS GmbH -- Analysis and Reporting ServicesSAS solutions empower subsidiary of the Allianz group to analyze portfolio risk.
  • T-Mobile Czech RepublicT-Mobile Czech RepublicSubsidiary of T-Mobile international recovered its initial investment within the first year and continues to save millions of Czech crowns annually by knowing which customers can afford upgraded services and which don't need to have service cancelled immediately if payments are late.
  • VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.
  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
  • Woori BankBalancing an aggressive sales strategy with continuous operational risk monitoring, Woori Bank increases profits using SAS.
  • Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.

Strategy Management

  • Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
  • ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
  • Kantonsspital ObwaldenSwiss Hospital Kantonsspital Obwalden transforms into a patient-focused, objectives-driven organization with SAS Strategic Performance Management.
  • National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
  • Vienna City AdministrationTo improve quality and demonstrate transparency in public organization, Vienna City Administration seeks aid from SAS.
  • Volkswagen Financial ServicesSAS provided a high-performance software solution that could be used to develop reproducible and meaningful scoring models for use in meeting Basel II requirements, improving BaFin IRB ratings and lowering finance costs.

Supplier Intelligence

  • Air ProductsSAS helps Air Products analyze bills from telephone and data providers in order to negotiate cost-saving contracts.
  • AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
  • INASAS helps INA, Croatia's leading oil and gas company, speed access to data, bolster decision-making, strengthen business relationships and lower site operating costs.
  • Kingfisher Asia LimitedKingfisher Asia Limited uses SAS to leverage supplier performance and achieve greater profitability.
  • SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

Supply Chain Intelligence

  • AmBevAmBevLatin America's largest beverage company sees a 50 percent improvement in turnover rates with SAS.
  • Kingfisher Asia LimitedKingfisher Asia Limited uses SAS to leverage supplier performance and achieve greater profitability.
  • Kirin Brewery CompanyKirin Brewery Company of Japan relies on SAS for accurate forecasts of inventory levels.
  • KraftTo ensure that each of its foods contains just the right flavor, crunchiness or creaminess, Kraft uses its SAS-powered SENECA system.
  • LubrizolReliance on SAS more than doubles the accuracy of Lubrizol's forecasting models.
  • Reliant EnergyHouston-based supplier of wholesale and retail natural gas and electricity around the world, trusts SAS to help the company meet customer demands reliably and at low cost.
  • Robert Bosch CorporationSAS enables Robert Bosch Corporation to make sure engineers, operators and technicians receive the quality-control test results they need in order to do their jobs intelligently.
  • Sub-Zero Freezer CompanyFreezer manufacturer uses SAS Warranty Analysis to reduce problem detection times by 50 percent.
  • TDCAn optimized supply chain = millions in profits for Denmark’s leading telco.

Sustainability

  • Poste Italiane GroupSAS helps this postal company reach energy efficiency goals with business intelligence solutions.

Web Analytics

  • MobistarTo stay ahead of the competitive Belgian mobile telecommunications market, Mobistar uses SAS Web Analytics.
  • OMVLeading oil and gas company in Europe personalizes its Web portal with SAS.