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Video-Enhanced Success Story
Compliance
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Grupo Financiero MonexSeeking to lead anti-money laundering efforts in Mexico, Grupo Financiero Monex finds success with SAS.
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VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
Corporate
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EarthLinkWith help from SAS, EarthLink is keeping customers, increasing product adoption and reaping US$50 million more in total value.
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ICICI BankIndia's second largest bank gains competitive advantage through enterprisewide intelligence made possible with SAS.
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SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.
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Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).
Customer Relationship Management
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[x+1]SAS Enterprise BI Server empowers [x+1], formerly Poindexter Systems, to customize online marketing campaigns.
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1-800-FLOWERS.COMSAS supports corporate and IT goals at 1-800-FLOWERS.COM.
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Absa GroupOne of South Africa's largest banks, Absa has experienced 41 percent fewer armed robberies by enhancing its predictive modeling capabilities with SAS.
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Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
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Allianz PortugalThe Portuguese branch of Allianz makes compelling, timely offers that keep its insurance customers in the fold thanks to the help of SAS.
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Amazon.comTo help create rewarding customer visits, the popular online retailer relies on SAS.
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Avenue ATo help clients like Nabisco, Best Buy and Microsoft launch and monitor successful Web ads, Avenue A uses SAS.
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AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
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AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
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AXA Seguros e InversionesSpain's leading insurance company cut auto insurance cancellation rates by 9 percentage points in targeted segments using SAS.
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Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
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BMO Bank of MontrealSAS allows prestigious Canadian bank to identify its most profitable customers and save time in the process.
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Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
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Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
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Carlson Marketing GroupFor advanced analytics that fuel better customer relationships, Carlson Marketing Group relies on SAS .
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Charming ShoppesFor targeted direct mailings, Charming Shoppes relied on SAS and saved as much as $800,000 in nine months.
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Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
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DBSOne of Asia's largest banks, DBS leverages customer intelligence with SAS.
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Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
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Dreyfus Corp., TheCustomer attrition decreases by 50 percent for the Dreyfus Corporation with help from SAS.
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Eddie BauerEddie Bauer learns to view shopping from the customer's perspective using SAS.
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ENERGA PolandIntegrating data for effective predictive analytics helps this leading Polish energy company retain customers in a competitive deregulated marketplace.
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Entel PCSLeading Chilean mobile phone provider improves customer retention with SAS.
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ExpediaUsing SAS for predictive analytics and operations research, Expedia can boost sales by 10 percent and tens of millions of dollars.
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Federated Department StoresFederated counts on SAS Customer Intelligence to boost direct-mail response rates and increase marketing returns by millions of dollars.
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Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
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First National BankMajor South African bank earns 3,000 percent ROI and improves response rates using SAS Marketing Automation.
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Ford Motor CompanyWith a new SAS platform for customer knowledge, the Ford Motor Company fuels customer satisfaction.
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Fortis BankSAS Enterprise Miner offers clean, reliable data, more relevant and cost-effective campaigns and better response rates.
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GuidepostsThis publisher of inspirational texts saves time and money in marketing by using data mining solutions from SAS.
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Harrah's EntertainmentSAS helps Harrah’s customize marketing campaigns based on potential customer value.
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HBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
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Hewlett-PackardWith SAS Text Miner, Hewlett-Packard reaches the next generation of CRM.
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Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.
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Holt RenfrewCustomer Intelligence software helps luxury merchant further enhance its highly personalized customer service approach.
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Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
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Hutchison TelecomFor building customer loyalty and minimizing turnover in the volatile Hong Kong marketplace, Hutchison Telecom relies on SAS .
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IntellidynIntellidyn uses SAS for a complete data warehousing and data mining solution.
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Laurentian BankSAS quickly and accurately evaluates loan risk levels and predicts the possibility of payment defaults.
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LexisNexisBy improving the quality and reducing the quantity of its direct mail with SAS, LexisNexis expects to save $1 million a year.
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Liberty SegurosA leading Europe-based global insurance provider improves customer retention by 30 percent with help from SAS.
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MLB Advanced MediaMajor League Baseball's interactive media and Internet company automates America's pastime with SAS.
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Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
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Newport NewsSAS helps to maximize customer profitability at Newport News when used to evaluate and predict customer behavior.
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Newport NewsTo enable marketing strategies, Newport News decision support team relies on SAS.
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Northern ToolSAS® Marketing Automation offers Northern Tool and Equipment Co. high ROI. Since it purchased the software, response rates for the retailer's mailings have increased by double digits.
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NRMANRMA has forged a two-decade long partnership with SAS to analyze risk factors for insurance.
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Octopus CardsTo enhance financial transactions between Hong Kong's consumers and retailers, Octopus Cards relies on SAS Customer Intelligence .
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OgilvyOne New ZealandThe New Zealand arm of OgilvyOne Worldwide uses SAS® Marketing Automation to provide its clients with innovative, highly competitive direct marketing services.
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Ohio Department of Natural ResourcesSAS provides the technological framework for strategic change and long-term CRM at the Ohio Department of Natural Resources.
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ParksonUsing SAS® Customer Intelligence, this leading Asian retailer increased response to targeted mailings by 40 percent.
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Pearl River ResortSAS offers winning customer intelligence to assist this resort in the South U.S. in cultivating loyalty.
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Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
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RBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.
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RCI Global Vacation NetworkRCI saves $1 million a year by using SAS to estimate the value of time-share swaps and to forecast demand.
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SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
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ScotiabankThe most international Canadian-based financial services company, Scotiabank optimizes CRM and database marketing with SAS.
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Sport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
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StaplesSAS forecasting capabilities help analysts at the office supply superstore calculate sales forecasts for nearly 1,100 existing stores and for 5,000 potential real estate sites annually.
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StaplesUsing SAS, Staples fine-tunes its marketing campaigns to build loyalty among its most profitable customers.
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TD Meloche MonnexA leading Canadian insurer refines marketing approaches by forecasting with SAS.
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Telekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
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Telenor MobileNorway's foremost supplier of communication networks enhances customer service, improves profitability using SAS.
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The LimitedAs much as 400-percent ROI results from using SAS for CRM in a pilot test on The Limited's Victoria's Secret e-commerce site.
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Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
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TopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.
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US BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS.
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Vermont Country StoreSAS Enterprise Miner allows the Vermont Country Store to keep customer relationships as personal today as they were more than half a century ago.
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Viseca Card ServicesFor customer intelligence and competitive advantage in a fierce European credit card market, Viseca Card Services turns to SAS.
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WachoviaTo uncover trends in advertising, Wachovia uses SAS.
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WestpacOne of the largest banks in Australia, Westpac relies on SAS data mining capabilities to predict which potential customers are likely to declare bankruptcy.
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Williams-SonomaTo increase profits across multiple brands and multiple channels, Williams-Sonoma counts on SAS.
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Williams-SonomaModeling analysts at the home furnishings retailer count on SAS Enterprise Miner for valuable customer insights.
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WinterthurSwitzerland's leading insurance company builds more effective marketing strategies with SAS.
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Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .
Customer Win
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AutoZoneAmerica’s No. 1 auto-parts chain enhances its product assortment mix (press release).
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Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
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COMSYS Information Technology Services Inc.Leading IT staffing and solutions company increases its competitive advantage with SAS Enterprise BI Server (press release).
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CPFL EnergiaLeading Brazilian utility sees the potential to enhance profits through cost savings using SAS Data Integration.
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Fairmont Hotels & ResortsGlobal hotel chain selects SAS for insights into customer behavior and business performance (press release).
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Holt RenfrewCustomer Intelligence software helps luxury merchant further enhance its highly personalized customer service approach.
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HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.
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VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.
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Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).
Disease Management
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HealthwaysUsing advanced analytics from SAS, Healthways improves patient outcomes, resulting in healthier members and reduced total medical costs.
Drug Discovery and Development
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Daiichi Sankyo Pharma DevelopmentWith SAS Drug Development as the centerpiece of a solution that eliminates error-prone paper systems, Daiichi Sankyo Pharma Development sees faster, more intelligent decision making.
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Eli Lilly and CompanyWith help from SAS, Eli Lilly and Company gains the power to provide scientific insights and make better business decisions while managing compliance to regulatory requirements.
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GenaissanceTo analyze complicated genetic data, Genaissance counts on SAS.
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Nth AnalyticsProject timelines shrink by 25 percent when Nth Analytics teams up with SAS.
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Sanofi-AventisTo speed the development process, Sanofi-Aventis uses SAS and now delivers lifesaving products to market more rapidly.
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Solvay PharmaceuticalsSAS Drug Development helps Solvay Pharmaceuticals expedite and globalize the drug development process.
Financial Intelligence
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Air Armament CenterThe US Air Force Materiel Command's Air Armament Center tracks the costs of activities and work processes with SAS solutions for activity-based costing.
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Blue Cross and Blue Shield of FloridaBlue Cross and Blue Shield of Florida uses SAS Activity-Based Management to maintain product profitability and support effective product management in a highly competitive market.
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Blue Cross and Blue Shield of MontanaSAS Activity-Based Management identifies areas for implementing cost-saving measures and companywide process improvements.
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Blue Cross and Blue Shield of NebraskaSAS helps hold down health care costs at Blue Cross and Blue Shield of Nebraska.
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Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
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Dexia BILSAS Activity-Based Management is helping to transform back-office functions from a cost center into a service center.
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Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
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FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
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Havas Voyages American ExpressTo assist its client companies in managing their travel budgets, SAS helps Havas Voyages American Express implement a decisional extranet.
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Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
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HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.
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LOT Polish AirlinesWith SAS Financial Management Solutions, LOT Polish Airlines can clearly focus on profitability.
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MGTSTo glean the needed financial intelligence and compete profitably, MGTS relies on SAS solutions.
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Multnomah County Sheriff’s DepartmentUsing SAS Activity-Based Management, corrections analysts have developed a plan to help fund operations at a new county jail.
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Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
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Poway Unified School DistrictSchool principals become more engaged in the budgeting process, and negotiations with bargaining units are faster with SAS.
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SASIts own Financial Management Solutions helps SAS to speed planning, budgeting and reporting while driving strategic business decisions and managing financial risk.
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Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
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United Pipe and SupplySAS delivers increased customer profitability to United Pipe and Supply, the Pacific Northwest's leading wholesale pipe distributor.
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US Department of the TreasuryWith the assistance of SAS Financial Management Solutions, the US Department of the Treasury reports its first "clean" audits.
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US Fish and Wildlife ServiceSAS helps this federal agency streamline business processes and make performance-based decisions about expenses.
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US NavySAS Activity-Based Management helps Navy leaders identify resource shortfalls and realign resources to focus on core missions.
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Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.
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Wells FargoSAS automates 401(k) trades at Wells Fargo.
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Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.
Fraud Prevention and Detection
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ExpediaUsing SAS for predictive analytics and operations research, Expedia can boost sales by 10 percent and tens of millions of dollars.
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HighmarkSAS helps Highmark stop millions in fraudulent health insurance claims from going out the door.
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HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.
Human Capital Management
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FinmeccanicaUsing SAS, Finmeccanica executives now have an intuitive HR dashboard that gives them quick and easy access to key performance indicators and key human resources across the entire enterprise.
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Montgomery County, MarylandThe Office of Human Resources in Montgomery County, Maryland uses SAS to keep up with 9,000 positions and 12,000 employees.
IT Management
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Public Service CommissionSAS supports long-term HR planning and improves reporting efficiencies for Canada’s Public Service Commission.
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SASRelying on SAS IT Resource Management helps SAS keep its technical infrastructure running efficiently and in line with corporate strategy.
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Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.
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TietoEnatorFor TietoEnator, SAS IT Resource Management delivers better use of resources, happier customers and profitability.
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Tixis TechnologiesSAS helps IT services company optimize value for customers and its parent company, Arcelor.
Merchandise Intelligence
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Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
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Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
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Sport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
Partners
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AutoZoneTo provide its employees with easy access to business data and maintain its competitive edge, AutoZone uses the SAS Enterprise Intelligence Platform.
Performance Management
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Anoka Technical CollegeThis Minnesota college ensures that high-school students are prepared for the rigors of applied technical programs with help from SAS.
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Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
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Briggs & StrattonSAS powers business intelligence at all levels of the manufacturing company – from quality improvement to supply chain intelligence.
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Brigham and Women's HospitalSAS Strategic Performance Management for Healthcare aids physicians, nurses and administrators at Brigham and Women’s Hospital to align their goals, promote patient satisfaction and improve financial performance.
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ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
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FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
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FlevoziekenhuisFast-growing Dutch hospital Flevoziekenhuis looks to SAS business intelligence to help diagnose clinical challenges.
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Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
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Indian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
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INTEGRIS HealthMaintaining a healthy lifestyle is INTEGRIS Health's goal. With SAS, they do so by generating reports that detail quality, cost-of-care and other strategic information for executives and physicians.
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Joseph Brant Memorial HospitalSAS provides an integrated environment for data management, simple query and reporting, and complex analytics that allows Joseph Brant Hospital to secure the funding it needs to continue operations.
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Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.
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National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
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NSW HealthTo help reform its information systems, NSW Health uses SAS, ultimately leading to higher-quality patient care.
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POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS.
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Poway Unified School DistrictTeachers, principals and district administrators can easily look at student assessment and performance data to see how they're doing at any point in time.
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Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
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University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
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VDABAs public funding decreases, the Flemish Service for Employment and Vocational Training (VDAB)relies on strategic performance management for the optimal balance of financial and operational perspectives.
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Vienna City AdministrationTo improve quality and demonstrate transparency in public organization, Vienna City Administration seeks aid from SAS.
Risk Management
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Alberta Department of EnergyAnticipating market fluctuations with SAS allows the Alberta Department of Energy to avoid revenue loss.
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Aletti GestielleItalian financial services firm ensures transparency with SAS Risk Dimensions.
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DominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
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Generali GroupOne of Europe's largest insurers, the Generali Group drives down costs and improves risk management with SAS.
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HBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
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HypoVereinsbankTo centralize its credit portfolio management and avoid risk, HypoVereinsbank uses SAS.
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IDS GmbH -- Analysis and Reporting ServicesSAS solutions empower subsidiary of the Allianz group to analyze portfolio risk.
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NRMANRMA has forged a two-decade long partnership with SAS to analyze risk factors for insurance.
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T-Mobile Czech RepublicSubsidiary of T-Mobile international recovered its initial investment within the first year and continues to save millions of Czech crowns annually by knowing which customers can afford upgraded services and which don't need to have service cancelled immediately if payments are late.
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VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.
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VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
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Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).
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Woori BankBalancing an aggressive sales strategy with continuous operational risk monitoring, Woori Bank increases profits using SAS.
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Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.
Scorecarding
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Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
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Brigham and Women's HospitalSAS Strategic Performance Management for Healthcare aids physicians, nurses and administrators at Brigham and Women’s Hospital to align their goals, promote patient satisfaction and improve financial performance.
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ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
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Kantonsspital ObwaldenSwiss Hospital Kantonsspital Obwalden transforms into a patient-focused, objectives-driven organization with SAS Strategic Performance Management.
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National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
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Vienna City AdministrationTo improve quality and demonstrate transparency in public organization, Vienna City Administration seeks aid from SAS.
Supplier Relationship Management
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Air ProductsSAS helps Air Products analyze bills from telephone and data providers in order to negotiate cost-saving contracts.
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AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
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INASAS helps INA, Croatia's leading oil and gas company, speed access to data, bolster decision-making, strengthen business relationships and lower site operating costs.
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Kingfisher Asia LimitedKingfisher Asia Limited uses SAS to leverage supplier performance and achieve greater profitability.
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SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.
Supply Chain Intelligence
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AmBevLatin America's largest beverage company sees a 50 percent improvement in turnover rates with SAS.
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Kingfisher Asia LimitedKingfisher Asia Limited uses SAS to leverage supplier performance and achieve greater profitability.
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Kirin Brewery CompanyKirin Brewery Company of Japan relies on SAS for accurate forecasts of inventory levels.
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KraftTo ensure that each of its foods contains just the right flavor, crunchiness or creaminess, Kraft uses its SAS-powered SENECA system.
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LubrizolReliance on SAS more than doubles the accuracy of Lubrizol's forecasting models.
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Reliant EnergyHouston-based supplier of wholesale and retail natural gas and electricity around the world, trusts SAS to help the company meet customer demands reliably and at low cost.
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Robert Bosch CorporationSAS enables Robert Bosch Corporation to make sure engineers, operators and technicians receive the quality-control test results they need in order to do their jobs intelligently.
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Sub-Zero Freezer CompanyFreezer manufacturer uses SAS Warranty Analysis to reduce problem detection times by 50 percent.
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TDCAn optimized supply chain = millions in profits for Denmark’s leading telco.
Warranty Analysis
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Maytag AppliancesNot only does SAS help maintain Maytag's quality heritage, but using SAS for warranty analysis saves time and reduces costs.
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Shanghai General MotorsWhen it comes to warranty practices, Shanghai General Motors is the industry leader in China, thanks to SAS.
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Whirlpool Corp.Whirlpool achieves significant savings using SAS Warranty Analysis.
Web Analytics
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MobistarTo stay ahead of the competitive Belgian mobile telecommunications market, Mobistar uses SAS Web Analytics.
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OMVLeading oil and gas company in Europe personalizes its Web portal with SAS.
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