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| = Video-Enhanced Success Story Capital Markets: Capital Markets - General - Generali GroupOne of Europe's largest insurers, the Generali Group drives down costs and improves risk management with SAS.
- IDS GmbH -- Analysis and Reporting ServicesSAS solutions empower subsidiary of the Allianz group to analyze portfolio risk.
- QuaestorThis Hungary-based enterprise -- which operates in the financial services, communications and travel industries -- boasts costs savings and efficiencies across business lines with SAS Business Analytics.
 RBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.- Wells FargoSAS automates 401(k) trades at Wells Fargo.
Education: Education - General - George Brown CollegeIt began teaching SAS® Enterprise Miner™ and SAS® Enterprise Guide® to marketing students in its business program so graduates would gain valuable experience in using analytics to solve complex problems facing today’s business decision makers.
- MetaMetricsUsing SAS Analytics, this educational measurement and research organization gained the productivity capabilities it needed to develop new products without increasing staff.
Education: Higher Education - Brock UniversityBy looking at a variety of factors, epidemiologists can predict the risk of adult cardiovascular illness and fatality in children.
- Carlos III UniversityTo give students an edge in today's competitive job market, Spain's Carlos III University adds SAS to its curriculum.
- Case Western Reserve UniversitySAS helps researchers at the university fight poverty.
- Central Michigan University Research CorporationTo help major companies discover profits by answering tough questions, Central Michigan University Research Corporation uses SAS.
- Charles Sturt UniversityAustralia's wine grape growers earn more money for their hard work, thanks to SAS and Charles Sturt University.
- Dartmouth College's Atlas ProjectResearchers with Dartmouth College's Atlas Project trust SAS to measure healthcare usage throughout the United States.
- ENST BretagneNew master's program uses SAS to train specialists in IT for finance, data mining and business intelligence.
- ESC LilleIncorporating SAS software and teaching into the Mastère Spécialisé program helps attract high-calibre students and provides graduates with business-intelligence skills prized by industry.
- Oklahoma State UniversitySAS aids in educating the business analysts of the future at OSU.
 SheridanSheridan gives SAS® top marks for strategic support
- Swansea UniversityOne of the leading academic institutions in the UK, relies on SAS to monitor student performance and to support funding initiatives.
- Swinburne University of TechnologyThis provider of career-oriented education in Australia ensures real-time access to the latest and most accurate student information with SAS.
- Tsinghua University's School of Economics and ManagementTo help prepare a new generation of Chinese business leaders, the Tsinghua University School of Economics and Management relies on SAS.
 Universidad de los AndesThe School of Management at this private institute teaches Colombia's next generation of business leaders the art of data mining with SAS.- University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
- University of Hong KongDoctors and scientists analyze genetic data in half the time with familiar and efficient statistical processes.
- University of LouisvilleResearch from the University of Louisville helps hospitals reduce costs and improve patient care.
 University of SaskatchewanMaking the right strategic decisions based on intitutional research has never been so quick and easy. University of VictoriaThe University of Victoria turned to a Web-based business intelligence (BI) platform from SAS that acts as an information hub to access and integrate departmental data from across areas like HR, finance and student records.- Warsaw School of EconomicsSAS®9 helps prepare graduates to compete in a global economy.
Education: K-12 - Beech Grove City SchoolsTracking student performance lead to improvements that resulted in higher test scores and greater college enrollment rates.
Financial Services: Banking - General - Aletti GestielleItalian financial services firm ensures transparency with SAS Risk Dimensions.
- AMB GeneraliSAS®9 with multithreading increases processing speeds by 60 percent, increasing speed and performance without hardware upgrades.
- AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
- AXA EquitableUsing SAS ensures significant returns for AXA Equitable as they identify customers open to new opportunities.
- Banca CarigeSAS Human Capital Management helps Banca Carige retain the best employees, improve HR management and ensure data uniformity across the group.
- Banco BHDMore in-depth customer knowledge helped the bank realize a 40 percent credit card approval success rate and a 40 percent lift in cross-sell revenues.
- Bank of MontrealThe Bank of Montreal is striving to be the bank that defines great customer experience. In order to provide a consistent and predictable experience across all customer touch points, it became vital to bring together data from individual lines of business and to equip the organization with tools to leverage the data.
- Banque Generale du LuxembourgSAS gives the Banque Generale du Luxembourg a clearer view of IT costs.
- BNL -- Gruppo BNP ParibasTo help them comply with Basel II credit risk management rules, BNL -- Gruppo BNP Paribas uses SAS.
- DBSOne of Asia's largest banks, DBS leverages customer intelligence with SAS.
- Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
- Dresdner BankDresdner Bank relies on SAS to power risk-assessment application.
- Home TrustThe trust company was using Excel spreadsheets to capture data from myriad sources for reporting and analysis of risk. Now, with the use of SAS Detail Data Store, Home Trust reduced the time it takes to produce reports from 15 business days to five, allowing it to better manage its customers' credit profiles and optimize risk.
 HSBCWith SAS, this global financial leader has achieved significantly lower incidence of fraud across tens of millions of debit and credit card accounts, significantly exceeding aggressive objectives.- HypoVereinsbankTo centralize its credit portfolio management and avoid risk, HypoVereinsbank uses SAS.
 ICICI BankIndia's second largest bank gains competitive advantage through enterprisewide intelligence made possible with SAS. ING DIRECT CanadaCampaign productivity has jumped tenfold because campaigns now take hours to execute rather than one or two weeks. And, the bank can now target its messaging specifically and even automate to reduce the day-to-day workload.- Laurentian BankSAS quickly and accurately evaluates loan risk levels and predicts the possibility of payment defaults.
 Laurentian BankLaurentian Bank found that targeted campaigns are more successful marketing tools than mass mailings. Campaign response rates increased from single to double digits when the bank began using SAS® to target campaigns to its customer segments.
- Laurentian BankLaurentian Bank also acquired two other SAS solutions: SAS Fraud Framework and SAS Anti-Money Laundering. Laurentian Bank is the first bank to use these products together, making it a true leader in the fight against financial crime in Canada.
- Laurentian BankLaurentian Bank also acquired two other SAS solutions: SAS Fraud Framework and SAS Anti-Money Laundering. Laurentian Bank is the first bank to use these products together, making it a true leader in the fight against financial crime in Canada.
- Laurentian BankThe classifications, parameters and scenarios developed by SAS, combined with the flexibility of its SAS Anti-Money Laundering solution, will allow Laurentian Bank to not only be at the leading edge of the technology, but to also adapt to future realities and challenges.
- Laurentian BankBy combining three solutions from the SAS® Enterprise Financial Crimes Framework for Banking, Laurentian Bank is the first bank to use these products together, making it a true leader in the fight against financial crime in Canada.
- RBCRoyal Bank of Canada (RBC) wanted a way to detect fraudulent mortgage, loan and credit line applications before they cost the bank money. The challenge was in preventing fraud without affecting legitimate customers. RBC used SAS® to build a fraud rules application that leverages powerful analytics to target suspect applications.
- Royal Bank of Canada (RBC)As Canada's largest bank, the Royal Bank of Canada (RBC) has succeeded by building and maintaining trusted relationships with its millions of customers around the world.
 ScotiabankScotiabank, one of Canada's leading financial institutions, mines through data from about seven million customers on any given month to generate leads and create targeted marketing campaigns. SAS® Marketing Optimization enables the bank's analysts to pull insights from the account data and make the most of each customer interaction. ScotiabankThe financial services industry is a high-risk, competitive business. To meet these challenges, Scotiabank – Canada's largest international bank – needed a solution to help manage data quality across its retail, small business and commercial banking lines, as well as new acquisitions and mergers. Scotiabank InternationalAs a premier North American financial institution, Scotiabank is increasingly dependent on SAS technology to deliver value with business intelligence and performance measurement technologies, provide IT services to local sites and ensure compliance with legislation, such as Basel II for global credit and risk reporting.- United Overseas BankBanking CRO discusses calculating the interplay between risk classes and developing better risk controls for the banking – in near-real time
 US BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS. Viseca Card ServicesFor customer intelligence and competitive advantage in a fierce European credit card market, Viseca Card Services turns to SAS.- VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.
- VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
- WestLBOne of Germany's leading financial institutions, West LB gets improved controlling, marketing and management intelligence with SAS.
- Woori BankBalancing an aggressive sales strategy with continuous operational risk monitoring, Woori Bank increases profits using SAS.
- Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .
- Zagrebačka bankaCroatia's largest bank, Zagrebačka banka relies on SAS for Basel II compliance.
- Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.
Financial Services: Lenders - ACCION Texas-LouisianaNonprofit microfinance lender reduces delinquency rates by 15 percent and cuts loan-approval time from two weeks to three days with SAS.
- AgataAn Italian Web site employs social media to help the right borrowers and the right investors find each other free of interference from traditional lending institutions.
- Volkswagen Financial ServicesSAS provided a high-performance software solution that could be used to develop reproducible and meaningful scoring models for use in meeting Basel II requirements, improving BaFin IRB ratings and lowering finance costs.
Government: Government - General - Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
- Arizona Administrative Office of the CourtsTo clear case backlogs, avoid costly legislation, the Arizona Supreme Court Administrative Office of the Courts uses SAS.
- Belgium Federal Public Service EconomyComprising 167 diverse business units, this federal agency ensures the delivery of reliable, high-quality information -- with the ease of automated self-service reporting -- to government ministers, civil servants, businesses, and individual citizens.
- Canada PostFaster access to service performance data helps Canada Post ensure better customer service.
 Canary Islands Statistics InstituteMeeting European Union reporting standards is a breeze with SAS.- Hong Kong Efficiency UnitThis Hong Kong government agency improves ability to meet needs, demands and preferences of the public, thanks to help from SAS.
- INSPQThe Quebec Public Health Institute (INSPQ) customizes patient profiles using SAS for data management and analytics.
- Kansas Department of RevenueSAS centralizes information management and supports robust reporting for the Kansas Department of Revenue.
 Los Angeles CountyHighly accurate social network analysis powered the county's fraud-detection efforts, generating an annual return of nearly $30 million.
 Los Angeles CountyWith SAS, Los Angeles County measures the costs and benefits of providing services to indigent adults and avoids duplicating services -- all without compromising privacy.- National Centre for Social and Economic Modelling (NATSEM)To model the impact of policy changes within Australia's social security and taxation systems, NATSEM relies on SAS.
- Passport CanadaOnly a decade ago just 25 percent of Canadians owned a passport. Today that number has more than doubled to 57 percent. With constant fluctuations in demand for passports, it turned to SAS to help forecast future demand.
- Poste Italiane GroupSAS helps this postal company reach energy efficiency goals with business intelligence solutions.
 StateFleetTo determine the value of leased vehicles, government agency StateFleet uses SAS so it can sell cars at the right time for the best price.- US Department of the TreasuryWith the assistance of SAS Financial Management Solutions, the US Department of the Treasury reports its first "clean" audits.
- US Fish and Wildlife ServiceSAS helps this federal agency streamline business processes and make performance-based decisions about expenses.
- Yukon GovernmentSAS Integration Technologies enable information delivery to 33,000 employees across 183,000 sparsely-populated miles.
Government: Defense - Air Armament CenterThe US Air Force Materiel Command's Air Armament Center tracks the costs of activities and work processes with SAS solutions for activity-based costing.
Government: Health and Social Services - Canadian Institute for Health InformationQuick access to accurate analyses helps Canadian legislators make smart decisions about the country's healthcare system.
- Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
- Danish National Board of HealthTo open the public to online access to national health statistics, the Danish National Board of Health uses SAS.
 Indian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
- Los Angeles CountyHighly accurate social network analysis powered the county's fraud-detection efforts, generating an annual return of nearly $30 million.
- Los Angeles CountyWith SAS, Los Angeles County measures the costs and benefits of providing services to indigent adults and avoids duplicating services -- all without compromising privacy.
- National Institute for Occupational Safety and Health (NIOSH)SAS helps NIOSH provide easy access to trends regarding work-related respiratory ailments.
- Nova Scotia Department of HealthThe Nova Scotia Department of Health relies on SAS to meet a variety of the Canadian province's needs -- most notably in determining where to fund additional beds for long-term care.
Government: Justice and Public Safety - CSI-PiemonteFor better view of overall healthcare expenditures and to uncover irregularities in prescribing treatments and medicines, CSI-Piemonte uses SAS.
- Multnomah County Sheriff’s DepartmentUsing SAS Activity-Based Management, corrections analysts have developed a plan to help fund operations at a new county jail.
Health Care: Health Care - General  Canadian Blood ServicesWith SAS® Business Analytics, Canadian Blood Services has become much more responsive to meet its collection targets, all within tight budgetary constraints. Cancer Care OntarioCancer Care Ontario’s (CCO) mandate is to continually improve cancer services, reduce the number of people diagnosed with cancer and ensure that patients receive quality care on every step of their journey. Institute for Clinical Evaluative Sciences (ICES)The Institute for Clinical Evaluative Sciences (ICES) produces scientific research that influences healthcare policy in Ontario.- Institute for OneWorld HealthSAS’ ease of use and affordability helps not-for-profit pharmaceutical company maintain outstanding data quality and stay within a tight budget.
- Manitoba Centre for Health PolicyThe Manitoba Centre for Health Policy analyzes huge volumes of data from multiple databases every year, but was challenged with meeting stringent provincial requirements for auditing and access control.
- Solvay PharmaceuticalsSAS Drug Development helps Solvay Pharmaceuticals expedite and globalize the drug development process.
 Valence HealthWith SAS Analytics, Valence Health helps groups of independent doctors and hospitals leverage the economies of scale that come from clinical integration while managing risk, achieving financial success and providing a higher quality of health care to patients.
Health Care: Health Care Providers - Brock UniversityBy looking at a variety of factors, epidemiologists can predict the risk of adult cardiovascular illness and fatality in children.
- Canadian Institute for Health InformationQuick access to accurate analyses helps Canadian legislators make smart decisions about the country's healthcare system.
 Carolinas Medical CenterWith business intelligence solutions from SAS, Carolinas Medical Center saves time, money and improves patients' health.- CSI-PiemonteFor better view of overall healthcare expenditures and to uncover irregularities in prescribing treatments and medicines, CSI-Piemonte uses SAS.
- Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
- Danish National Board of HealthTo open the public to online access to national health statistics, the Danish National Board of Health uses SAS.
- FlevoziekenhuisFast-growing Dutch hospital Flevoziekenhuis looks to SAS business intelligence to help diagnose clinical challenges.
- Fox Chase-Temple Bone Marrow Transplant ProgramSAS ensures high levels of patient care at Fox Chase-Temple Bone Marrow Transplant Program.
 Health Care Service CorporationHCSC saves millions of dollars using SAS to identify fraudulent healthcare claims before they ever get paid.- HealthwaysUsing advanced analytics from SAS, Healthways improves patient outcomes, resulting in healthier members and reduced total medical costs.
- Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
- HighmarkA reporting system created by Highmark and SAS Consulting Services allows business users to access and share intelligence without interrupting the informatics team.
- Indian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
- Inova Health SystemSAS helps Inova Health System negotiate better insurance reimbursements for physical therapy treatments.
- INSPQThe Quebec Public Health Institute (INSPQ) customizes patient profiles using SAS for data management and analytics.
- Institute for OneWorld HealthSAS’ ease of use and affordability helps not-for-profit pharmaceutical company maintain outstanding data quality and stay within a tight budget.
- INTEGRIS HealthMaintaining a healthy lifestyle is INTEGRIS Health's goal. With SAS, they do so by generating reports that detail quality, cost-of-care and other strategic information for executives and physicians.
 Joseph Brant Memorial HospitalSAS provides an integrated environment for data management, simple query and reporting, and complex analytics that allows Joseph Brant Hospital to secure the funding it needs to continue operations.- Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.
- National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
- University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
- University of Hong KongDoctors and scientists analyze genetic data in half the time with familiar and efficient statistical processes.
- University of LouisvilleResearch from the University of Louisville helps hospitals reduce costs and improve patient care.
- US Centers for Disease Control and PreventionReporting public health data with SAS is the best choice for the US Centers for Disease Control and Prevention.
- Valence HealthWith SAS Analytics, Valence Health helps groups of independent doctors and hospitals leverage the economies of scale that come from clinical integration while managing risk, achieving financial success and providing a higher quality of health care to patients.
Health Care: Health Insurance - HealthPartnersSAS Business Analytics helps this health insurer save millions of dollars -- and human lives -- by surfacing opportunities to provide disease- and case-management assistance.
- Valence HealthWith SAS Analytics, Valence Health helps groups of independent doctors and hospitals leverage the economies of scale that come from clinical integration while managing risk, achieving financial success and providing a higher quality of health care to patients.
Insurance: Insurance - General  Allianz PortugalThe Portuguese branch of Allianz makes compelling, timely offers that keep its insurance customers in the fold thanks to the help of SAS.- AMB GeneraliSAS®9 with multithreading increases processing speeds by 60 percent, increasing speed and performance without hardware upgrades.
- AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
 Codan GroupSAS®9 helps improve service, reduce costs in a competitive Scandinavian insurance marketplace.- Confused.comClarity in customer insight at Confused.com: using SAS® to understand and target customers
- Health Care Service CorporationHCSC saves millions of dollars using SAS to identify fraudulent healthcare claims before they ever get paid.
- IDS GmbH -- Analysis and Reporting ServicesSAS solutions empower subsidiary of the Allianz group to analyze portfolio risk.
- INSPQThe Quebec Public Health Institute (INSPQ) customizes patient profiles using SAS for data management and analytics.
 Max New York LifeUsing SAS, the number of new sales to existing customers has increased to more than 20 percent and improved the premium revenue by nearly 40 percent. With a favorable economy, the company believes it can generate 25 percent to 30 percent of all new sales from existing customers.- Mutual & FederalUsing SAS Insurance Intelligence Solutions and creating a Business Intelligence Competence Center help Mutual & Federal cut time to intelligence.
- OZ zorgverzekeringenThe SAS Information Delivery Portal assists this Netherlands insurer in gaining fast access to corporate data from across the enterprise.
- Standard LifeIn the highly competitive insurance business, demonstrating ROI is a challenge. SAS provides insight into which products are most or least profitable and where more investment may be required over time.
 Suncorp-MetwayTo bring together disparate premium data, Australia's second largest insurer relies on SAS.- Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
 TopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.- WinterthurSwitzerland's leading insurance company builds more effective marketing strategies with SAS.
Life Sciences: Life Sciences - General - Solvay PharmaceuticalsSAS Drug Development helps Solvay Pharmaceuticals expedite and globalize the drug development process.
Life Sciences: Pharmaceuticals - Clearstone Central LaboratoriesIn the high-stakes world of pharmaceutical clinical trials, timely and accurate data is a requirement for success. Using SAS to manage, transform and aggregate granular data from these and other third-party labs, Clearstone streamlines clinical trials for the pharmaceutical industry with clean, on-time data.
Manufacturing: Manufacturing - General - Air ProductsSAS helps Air Products analyze bills from telephone and data providers in order to negotiate cost-saving contracts.
 AlconThe world's leading eye care company sees eye-catching customer service levels and inventory reductions with SAS forecasting. AmBevLatin America's largest beverage company sees a 50 percent improvement in turnover rates with SAS. Briggs & StrattonSAS powers business intelligence at all levels of the manufacturing company – from quality improvement to supply chain intelligence.- FaberA leading manufacturer in Italy posts a 10 percent increase in sales revenue with SAS Business Intelligence.
- GE Consumer & IndustrialThere are leads and indicators to assist auditors in identifying fraudulent claims. In a blind test, SAS analyzed an unfamiliar set of data to show that SAS was able to identify suspect claims without industry knowledge. GE C&I now audits 100 percent of claims for suspicious activity.
 Hewlett-PackardUsing SAS, Hewlett-Packard's Image and Printing Group finds ways to improve product quality and grow customer loyalty.- Jaypee GroupThe cement unit of this India-based giant in the infrastructure industry gains "huge ROI" with real-time, automated decision support from SAS.
- Klune IndustriesSAS is a key source of organizational intelligence for Klune Industries, allowing the manufacturer to guarantee on-time delivery of parts to commercial and military customers.
- KraftTo ensure that each of its foods contains just the right flavor, crunchiness or creaminess, Kraft uses its SAS-powered SENECA system.
- Nippon PaperThis major manufacturer in Japan reports cost savings and an uptick in business quality using SAS to unify various business intelligence systems.
- Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
- POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS.
- RS ComponentsFor deeper insight into products and customers, this international distributor of industrial parts relies on SAS software.
- Shanghai BaosteelThanks to cutting-edge business-intelligence solutions from SAS, Shanghai Baosteel enters the world marketplace ready for competition.
- Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.
- SteelcaseSAS helps Steelcase market to the right customers, help distributors sell into niche fields and assist large customers to choose the right distributors.
- Stora EnsoScandinavian paper manufacturer uses SAS Activity-based Management to obtain financial intelligence by customer, market, product to achieve greater customer-centricity.
- Sub-Zero Freezer CompanyFreezer manufacturer uses SAS Warranty Analysis to reduce problem detection times by 50 percent.
- Ugine & ALZEuropean steel producer Ugine & ALZ reduces development times for new IT applications with help from SAS.
 W. L. Gore & AssociatesW.L. Gore & Associates, renowned for its GORE-TEX fabrics and high-end R&D for specialty membranes, electronic technologies and advanced medical devices, increases one product's already exceptional reliability by 70 percent with SAS. Whirlpool Corp.Whirlpool achieves significant savings using SAS Warranty Analysis.
Manufacturing: Aerospace - FinmeccanicaUsing SAS, Finmeccanica executives now have an intuitive HR dashboard that gives them quick and easy access to key performance indicators and key human resources across the entire enterprise.
Manufacturing: Automotive and Aerospace Manufacturing - American HondaIn addition to saving millions in warranty costs, American Honda improves safety and customer satisfaction with SAS.
- Hyundai Motor CompanyUsing SAS, Hyundai Motor Company built an executive information system. Now managers can gauge performance, make decisions with timely access to top-level information, and view sales and production volumes.
- Robert Bosch CorporationSAS enables Robert Bosch Corporation to make sure engineers, operators and technicians receive the quality-control test results they need in order to do their jobs intelligently.
- Shanghai General MotorsWhen it comes to warranty practices, Shanghai General Motors is the industry leader in China, thanks to SAS.
Manufacturing: Consumer Packaged Goods - GE Consumer & IndustrialThere are leads and indicators to assist auditors in identifying fraudulent claims. In a blind test, SAS analyzed an unfamiliar set of data to show that SAS was able to identify suspect claims without industry knowledge. GE C&I now audits 100 percent of claims for suspicious activity.
Retail: Retail - General  AcostaRetail grocers and consumer packaged goods clients realize greater profits and sales with Acosta’s innovative use of SAS® AeroplanAeroplan provides business insights to its marketing team for member campaigns, but also supports 75 external partners representing 150 brands. Analysts work with data from multiple sources, but must produce reports and dashboards quickly in order to maintain Aeroplan's leadership in a highly competitive loyalty market.- Brooks BrothersAccurate inventory forecasts help this high-end clothing retailer remain profitable as it expands operations around the globe.
 IndigoIncreased competition from online book retailers offering cut-rate prices has plagued brick-and-mortar booksellers. But Indigo Books & Music – Canada’s largest book retailer – knows many readers crave the book shopping experience. To attract repeat business from regular shoppers, the company is using SAS® Analytics to sift through more than 10 years’ worth of transaction and loyalty program data to create a “book DNA” profile for each customer. The Wine HouseUsing SAS, The Wine House discovered $400,000 of lost inventory, reduced aged inventory by 40 percent and has real-time access to customer data for better targeted marketing.
Retail: Apparel/Fashion - Gilt GroupeInnovative online retailer increases marketing lift rate and automates reporting – keys to driving revenue growth -- with SAS.
Retail: E-Commerce - VistaprintSAS allows Vistaprint to exponentially increase the amount of targeted campaigns to suit the needs of its large, diverse and growing customer base.
Retail: General Merchandise  1-800-FLOWERS.COMThe CIO at 1-800-FLOWERS.COM uses SAS to provide a 360-degree view of more than 30 million customers and help 15 business units derive the information they need to grow revenues and reduce costs. 1-800-FLOWERS.COMUsing SAS business analytics, 1-800-FLOWERS.COM has seen revenues grow, nearly doubling in the last five years.- AutoZoneTo provide its employees with easy access to business data and maintain its competitive edge, AutoZone uses the SAS Enterprise Intelligence Platform.
- AutoZoneSAS helps America's leading auto parts retailer know the right products to stock at the right stores, and at the right prices.
- FaktaFakta, the leading Danish discount retail chain, chooses SAS Financial Management Solutions for better forecasting, budgeting and reporting.
- Family DollarMerchandising initiative helps rocket one of the fastest-growing US retailers to the top of the S&P 500.
- Federated Department StoresFederated counts on SAS Customer Intelligence to boost direct-mail response rates and increase marketing returns by millions of dollars.
 Hallmark Cards, Inc.SAS advanced analytics help Hallmark understand customers and improve marketing ROI.- Kingfisher Asia LimitedKingfisher Asia Limited uses SAS to leverage supplier performance and achieve greater profitability.
- Kirin Brewery CompanyKirin Brewery Company of Japan relies on SAS for accurate forecasts of inventory levels.
 Northern ToolSAS® Marketing Automation offers Northern Tool and Equipment Co. high ROI. Since it purchased the software, response rates for the retailer's mailings have increased by double digits.- ParksonUsing SAS® Customer Intelligence, this leading Asian retailer increased response to targeted mailings by 40 percent.
- RS ComponentsFor deeper insight into products and customers, this international distributor of industrial parts relies on SAS software.
 Sport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.- StaplesSAS forecasting capabilities help analysts at the office supply superstore calculate sales forecasts for nearly 1,100 existing stores and for 5,000 potential real estate sites annually.
- Williams-SonomaModeling analysts at the home furnishings retailer count on SAS Enterprise Miner for valuable customer insights.
 Williams-SonomaTo increase profits across multiple brands and multiple channels, Williams-Sonoma counts on SAS.
Retail: Grocery - Sobeys Inc.For a national grocer operating in such a geographically and ethnically diverse country as Canada, taking a local neighborhood approach to providing the right products, to the right customers, in the right place is a sure way to win hearts and minds – and gain a competitive advantage over big-box stores that are slowly eating into the market share of traditional grocery retailers.
- WaitroseWaitrose improves stockholding, reduces wasteWaitrose improves stockholding, reduces waste
Services: Services - General - [x+1]SAS Enterprise BI Server empowers [x+1], formerly Poindexter Systems, to customize online marketing campaigns.
- AeroplanAeroplan provides business insights to its marketing team for member campaigns, but also supports 75 external partners representing 150 brands. Analysts work with data from multiple sources, but must produce reports and dashboards quickly in order to maintain Aeroplan's leadership in a highly competitive loyalty market.
- AZ DirectSAS Customer Intelligence targets select customers for improved direct marketing results.
- Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
- Canada PostFaster access to service performance data helps Canada Post ensure better customer service.
- Canada PostAn aging infrastructure was limiting Canada’s postal agency with cookie-cutter reports on a mainframe that cost millions of dollars per year to maintain. By migrating to a new UNIX-based platform with an end-to-end suite of SAS analytical tools, they’ve been able to dramatically cut costs while increasing incremental revenue opportunities from customers...
- Canada PostCanada Post had five marketing departments that operated independently, often using costly third-party resources for analysis. As a result, it was running mass marketing campaigns without much coordination between departments, leading to high costs and virtually no insight into customer communications.
 Canada Post CorporationCanada Post uses SAS to better understand customer behavior, dynamically price services at competitive rates, and predict the impact of alternative pricing strategies on revenue and resources.- Center for Responsible LendingResearch on payday and subprime lending has helped regulators understand how these practices affect both consumers and the economy, including the center's prescient conclusion that the subprime mortgage market was headed for a meltdown.
- CNWith an aging mainframe, forecasting revenue and equipment requirements was a time-consuming and inefficient process for CN. Using SAS forecasting tools, the company has been able to dramatically reduce workload – and a process that used to take four months now takes six weeks.
- FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
- HSM GroupQuery and analysis with SAS® Analytics Pro helps this small consulting firm keep 85 percent of its clients returning for future business needs.
 IntellidynInformation and analytical services company relies on SAS to bring intelligence to the most comprehensive repository of consumer-related data in the United States.- MMAHelping its customers to improve marketing ROI by 10 to 15 percent, MMA makes great progress with SAS.
- Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
- Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
- SecurexTo assist Europe's employers and their employees with insurance, legal and HR services Securex relies on help from SAS.
- Thomson WestWhen it wanted to create a Web portal to enable its customers in the law market to find and analyze competitive information more quickly, Thomson West turned to SAS® Enterprise BI Server.
 TietoEnatorFor TietoEnator, SAS IT Resource Management delivers better use of resources, happier customers and profitability.- TrueCarOnline service for car dealers, buyers reports 300 percent growth in search-campaign revenues with SAS forecasting, analytics.
- VodafoneFor accurate IT performance measurement, Vodafone Information Systems relies on SAS.
Services: Casinos - CentrebetThis Australian online sports betting agency increases profitability by gaining better insight into client activities with SAS.
Services: Computer Software and Peripherals - SASIts own Financial Management Solutions helps SAS to speed planning, budgeting and reporting while driving strategic business decisions and managing financial risk.
- SASRelying on SAS IT Resource Management helps SAS keep its technical infrastructure running efficiently and in line with corporate strategy.
- SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.
Services: Freight - DNATAThe largest airport terminal cargo operator in the Middle East uses SAS to forecast workloads and streamline productivity.
- Fraport AGA leading airport company, Fraport is on the up with SAS®9 Business Intelligence Architecture
- KLMBy optimizing its use of SAS, KLM generates sustainable benefits.
- LOT Polish AirlinesWith SAS Financial Management Solutions, LOT Polish Airlines can clearly focus on profitability.
- Meyer WerftGerman shipbuilding legend Meyer Werft relies on SAS to ratchet up strategic planning for its overall operations.
- Scandinavian AirlinesCustomer satisfaction is a breeze to manage when Scandinavian Airlines uses SAS.
- SR Technics SwitzerlandThe world-renowned aircraft operation, SR Technics Switzerland, relies on SAS to help meet industry safety standards.
- StateFleetTo determine the value of leased vehicles, government agency StateFleet uses SAS so it can sell cars at the right time for the best price.
Services: Hotels  FairmontFairmont builds ultimate customer intelligence platform with SAS.- IntrawestHaving a single accurate view of each customer is a critical marketing tool. Intrawest used DataFlux® qMDM to gain competitive advantage by reconciling customer records from its network of resorts into a definitive data warehouse. This allows marketing campaigns to be tailored to customer needs, increasing uptake and thus revenue.
 NC Museum of ArtThe museum can track expenses on multiyear projects with ease and provide board members with up-to-date finances, and it also passed a recent audit with no adjustments.
Services: Travel - ExpediaMajor provider of online hotel, plane and car reservations uses SAS Business Analytics to optimize online customer experiences, as well increase the lifetime value of each customer.
Telecommunications: Communications - General  Bell CanadaCanada's largest telecommunications company, Bell Canada, needed to find an edge in the highly competitive wireline, wireless, Internet and satellite TV services market. Maintaining good relationships with loyal customers was of central concern. The company turned to SAS® to help it understand and segment its customer base to better tailor customer interactions. Targeting customers in this way has improved service and reduced churn for Bell Canada.- EarthLinkWith help from SAS, EarthLink is keeping customers, increasing product adoption and reaping US$50 million more in total value.
- Entel PCSLeading Chilean mobile phone provider improves customer retention with SAS.
- Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
 Rogers WirelessThe wireless communications business is fast-paced and highly competitive, as customers want the latest technology at the lowest price point. Rogers Wireless, Canada’s leading wireless carrier, is using SAS® Analytics to increase its relevancy for customers through highly targeted marketing campaigns.- TDCAn optimized supply chain = millions in profits for Denmark’s leading telco.
 Telekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
- TeliaSoneraLeading telecommunications provider in the Nordic and Baltic regions of Europe, reports a 134 percent increase in profitability with SAS.
 TelstraTelstra digs down under data with SAS® to improve customer experiences.- TELUSTELUS optimizes bandwidth and service with help from SAS®.
 T-Mobile Czech RepublicSubsidiary of T-Mobile international recovered its initial investment within the first year and continues to save millions of Czech crowns annually by knowing which customers can afford upgraded services and which don't need to have service cancelled immediately if payments are late.- VodafoneFor accurate IT performance measurement, Vodafone Information Systems relies on SAS.
- Vodafone Global Information SystemsUsing SAS IT Resource Management, VGIS achieves cost reductions for hardware, software and operations across all Vodafone companies.
Telecommunications: Broadcast and Other Communications - AgataAn Italian Web site employs social media to help the right borrowers and the right investors find each other free of interference from traditional lending institutions.
- BBMBBM Canada supplies radio and television audience ratings services to the Canadian advertising industry. BBM's membership includes TV and radio stations and networks, advertising agencies and advertisers. With huge volumes of data to process and analyze from its ongoing audience survey sweeps, BBM Canada relies on a powerful SAS® analytics solution with automated modeling capabilities to improve accuracy in survey sample forecasting and provide deeper data analysis.
- Boire Filler GroupBoire Filler Group, a Toronto-based marketing analytics consulting firm, uses advanced and powerful data mining techniques to help clients improve business results. The firm's clients are from a range of industries, but they all possess one thing in common: a tremendous amount of data that, on its own, has no value. Using SAS® software, Boire Filler Group helps clients leverage their data to better understand their existing and potential customers and market to them more effectively.
- Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
- DelviniaDelvinia wanted to increase its competitive advantage by using SAS® to develop an Insight Engine that allows the firm to analyze more data than before, in half the time.
 Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.- Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
- SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
Utilities: Energy and Utilities - General - Copenhagen EnergySAS doubles forecasting accuracy, offers cost savings of up to 50 percent and supports stable, reliable delivery of energy to consumers.
- DominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
- ENMAX EnergyOpting to implement SAS Analytics is one step that is helping ENMAX Energy achieve its goal when it comes to balancing supply and demand.
- NOVECThis regional electricity cooperative relies on SAS to forecast demand for power as well as for future infrastructure needs.
- Salt River Project (SRP)The third-largest public power utility in the United States, improves retail electricity rates using forecasting capabilities from SAS.
- Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.
Utilities: Oil and Gas - ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
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