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Customer Stories
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Agriculture and Construction

  • Charles Sturt UniversityAustralia's wine grape growers earn more money for their hard work, thanks to SAS and Charles Sturt University.

Automotive and Aerospace Manufacturing

  • American HondaIn addition to saving millions in warranty costs, American Honda improves safety and customer satisfaction with SAS.
  • AutoZoneAmerica’s No. 1 auto-parts chain enhances its product assortment mix (press release).
  • Ford Motor CompanyWith a new SAS platform for customer knowledge, the Ford Motor Company fuels customer satisfaction.
  • Hyundai Motor CompanyUsing SAS, Hyundai Motor Company built an executive information system. Now managers can gauge performance, make decisions with timely access to top-level information, and view sales and production volumes.
  • Shanghai General MotorsWhen it comes to warranty practices, Shanghai General Motors is the industry leader in China, thanks to SAS.

Broadcast and Other Communications

  • Avenue ATo help clients like Nabisco, Best Buy and Microsoft launch and monitor successful Web ads, Avenue A uses SAS.
  • Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
  • DDB MatrixUsing SAS, DDB Matrix has helped sister company DDB win major accounts by providing econometric and forecasting services.
  • Fido SolutionsLeading Canadian telco Fido Solutions uses SAS Enterprise Miner and SAS Activity-Based Costing to focus resources on highest-value customers and highest-margin offerings.
  • GuidepostsThis publisher of inspirational texts saves time and money in marketing by using data mining solutions from SAS.
  • Hjemmet MortensenNorway’s leading magazine company secures its business by improving its knowledge about subscribers.
  • MLB Advanced Media MLB Advanced MediaMajor League Baseball's interactive media and Internet company automates America's pastime with SAS.
  • Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
  • SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.

Business and Legal Services

  • [x+1]SAS Enterprise BI Server empowers [x+1], formerly Poindexter Systems, to customize online marketing campaigns.
  • Avenue ATo help clients like Nabisco, Best Buy and Microsoft launch and monitor successful Web ads, Avenue A uses SAS.
  • AZ DirectSAS Customer Intelligence targets select customers for improved direct marketing results.
  • Burda CiscomApplication service provider for German media giant Burda Direct relies on SAS for targeted marketing campaigns.
  • Canada Post CorporationCanada Post uses SAS to better understand customer behavior, dynamically price services at competitive rates, and predict the impact of alternative pricing strategies on revenue and resources.
  • Carlson Marketing GroupFor advanced analytics that fuel better customer relationships, Carlson Marketing Group relies on SAS .
  • DDB MatrixUsing SAS, DDB Matrix has helped sister company DDB win major accounts by providing econometric and forecasting services.
  • FIDUCIA IT AGOne of Germany's largest IT service providers stays on track with SAS Financial Intelligence.
  • Havas Voyages American Express Havas Voyages American ExpressTo assist its client companies in managing their travel budgets, SAS helps Havas Voyages American Express implement a decisional extranet.
  • Intellidyn IntellidynInformation and analytical services company relies on SAS to bring intelligence to the most comprehensive repository of consumer-related data in the United States.
  • LexisNexis LexisNexisBy improving the quality and reducing the quantity of its direct mail with SAS, LexisNexis expects to save $1 million a year.
  • MMAHelping its customers to improve marketing ROI by 10 to 15 percent, MMA makes great progress with SAS.
  • Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
  • OgilvyOne New ZealandThe New Zealand arm of OgilvyOne Worldwide uses SAS® Marketing Automation to provide its clients with innovative, highly competitive direct marketing services.
  • Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
  • SecurexTo assist Europe's employers and their employees with insurance, legal and HR services Securex relies on help from SAS.
  • Thomson WestWhen it wanted to create a Web portal to enable its customers in the law market to find and analyze competitive information more quickly, Thomson West turned to SAS® Enterprise BI Server.
  • TietoEnator TietoEnatorFor TietoEnator, SAS IT Resource Management delivers better use of resources, happier customers and profitability.
  • Tixis TechnologiesSAS helps IT services company optimize value for customers and its parent company, Arcelor.
  • VodafoneFor accurate IT performance measurement, Vodafone Information Systems relies on SAS.

Computer Software and Peripherals

  • COMSYS Information Technology Services Inc.Leading IT staffing and solutions company increases its competitive advantage with SAS Enterprise BI Server (press release).
  • SASIts own Financial Management Solutions helps SAS to speed planning, budgeting and reporting while driving strategic business decisions and managing financial risk.
  • SASRelying on SAS IT Resource Management helps SAS keep its technical infrastructure running efficiently and in line with corporate strategy.
  • SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

Education

  • Anoka Technical CollegeThis Minnesota college ensures that high-school students are prepared for the rigors of applied technical programs with help from SAS.
  • Beech Grove City SchoolsTracking student performance lead to improvements that resulted in higher test scores and greater college enrollment rates.
  • Brock UniversityBy looking at a variety of factors, epidemiologists can predict the risk of adult cardiovascular illness and fatality in children.
  • Carlos III UniversityTo give students an edge in today's competitive job market, Spain's Carlos III University adds SAS to its curriculum.
  • Case Western Reserve UniversitySAS helps researchers at the university fight poverty.
  • Central Michigan University Research CorporationTo help major companies discover profits by answering tough questions, Central Michigan University Research Corporation uses SAS.
  • Charles Sturt UniversityAustralia's wine grape growers earn more money for their hard work, thanks to SAS and Charles Sturt University.
  • Comenius UniversitySlovak Republic's oldest university makes modern business students more marketable by developing SAS expertise.
  • Dalhousie UniversitySAS® data mining skills help graduates of Canada's Dalhousie University to succeed.
  • Dartmouth College's Atlas ProjectResearchers with Dartmouth College's Atlas Project trust SAS to measure healthcare usage throughout the United States.
  • ENST BretagneNew master's program uses SAS to train specialists in IT for finance, data mining and business intelligence.
  • ESC LilleIncorporating SAS software and teaching into the Mastère Spécialisé program helps attract high-calibre students and provides graduates with business-intelligence skills prized by industry.
  • Oklahoma State UniversitySAS aids in educating the business analysts of the future at OSU.
  • Poway Unified School District Poway Unified School DistrictTeachers, principals and district administrators can easily look at student assessment and performance data to see how they're doing at any point in time.
  • Poway Unified School District Poway Unified School DistrictSchool principals become more engaged in the budgeting process, and negotiations with bargaining units are faster with SAS.
  • Swansea UniversityOne of the leading academic institutions in the UK, relies on SAS to monitor student performance and to support funding initiatives.
  • Swinburne University of TechnologyThis provider of career-oriented education in Australia ensures real-time access to the latest and most accurate student information with SAS.
  • Texas Tech UniversityResearchers solve computer-intensive projects in significantly less time with a SAS/CONNECT grid.
  • Tshwane UniversitySouth African technological university enhances retention efforts using SAS to predict student success.
  • Tsinghua University's School of Economics and ManagementTo help prepare a new generation of Chinese business leaders, the Tsinghua University School of Economics and Management relies on SAS.
  • Universidad de los Andes Universidad de los AndesThe School of Management at this private institute teaches Colombia's next generation of business leaders the art of data mining with SAS.
  • University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
  • University of Hong KongDoctors and scientists analyze genetic data in half the time with familiar and efficient statistical processes.
  • University of LouisvilleResearch from the University of Louisville helps hospitals reduce costs and improve patient care.
  • University of Saskatchewan University of SaskatchewanMaking the right strategic decisions based on intitutional research has never been so quick and easy.
  • Warsaw School of EconomicsSAS®9 helps prepare graduates to compete in a global economy.

Financial Services

  • Absa GroupOne of South Africa's largest banks, Absa has experienced 41 percent fewer armed robberies by enhancing its predictive modeling capabilities with SAS.
  • Aletti GestielleItalian financial services firm ensures transparency with SAS Risk Dimensions.
  • AMB GeneraliSAS®9 with multithreading increases processing speeds by 60 percent, increasing speed and performance without hardware upgrades.
  • AXA EquitableUsing SAS Enterprise Miner for customer intelligence gives AXA Equitable technical advantages .
  • BMO Bank of MontrealSAS allows prestigious Canadian bank to identify its most profitable customers and save time in the process.
  • BNL -- Gruppo BNP ParibasOne of Italy's largest banks gains handsome dividends using SAS.
  • BNL -- Gruppo BNP ParibasTo help them comply with Basel II credit risk management rules, BNL -- Gruppo BNP Paribas uses SAS.
  • CofaceSAS helps manage credit-risk measurement scores for 44 million companies around the world.
  • DBSOne of Asia's largest banks, DBS leverages customer intelligence with SAS.
  • Dexia BankUsing SAS to automate credit scoring, Dexia Bank improves asset and risk positions and increases success for marketing campaigns.
  • Dexia BILSAS Activity-Based Management is helping to transform back-office functions from a cost center into a service center.
  • Dresdner BankDresdner Bank relies on SAS to power risk-assessment application.
  • Europay AustriaSAS helps manage Europay Austria's ATMs, resulting in huge savings potentials.
  • Export Development CanadaSAS helps EDC develop information management strategies.
  • First National BankMajor South African bank earns 3,000 percent ROI and improves response rates using SAS Marketing Automation.
  • Fortis BankSAS Enterprise Miner offers clean, reliable data, more relevant and cost-effective campaigns and better response rates.
  • Generali GroupOne of Europe's largest insurers, the Generali Group drives down costs and improves risk management with SAS.
  • Grupo Financiero MonexSeeking to lead anti-money laundering efforts in Mexico, Grupo Financiero Monex finds success with SAS.
  • HBOS AustraliaAustralian bank gains competitive advantage while complying with Basel II international standards with help from SAS.
  • HSBCUsing SAS Fraud Management, HSBC has improved fraud detection, false positive rates and fraud case handling efficiencies.
  • HypoVereinsbankTo centralize its credit portfolio management and avoid risk, HypoVereinsbank uses SAS.
  • ICICI Bank ICICI BankIndia's second largest bank gains competitive advantage through enterprisewide intelligence made possible with SAS.
  • IDS GmbH -- Analysis and Reporting ServicesSAS solutions empower subsidiary of the Allianz group to analyze portfolio risk.
  • Laurentian BankSAS quickly and accurately evaluates loan risk levels and predicts the possibility of payment defaults.
  • Octopus Cards Octopus CardsTo enhance financial transactions between Hong Kong's consumers and retailers, Octopus Cards relies on SAS Customer Intelligence .
  • RBC Dominion SecuritiesRBC Dominion Investments relies on SAS to help investment advisors put together the right strategies for the right customers.
  • ScotiabankThe most international Canadian-based financial services company, Scotiabank optimizes CRM and database marketing with SAS.
  • The Dreyfus CorporationCustomer attrition decreases by 50 percent for the Dreyfus Corporation with help from SAS.
  • US Bank US BankUS Bank can act on significant changes in customer behavior when intervention is likely to have the most impact, thanks to SAS.
  • Viseca Card Services Viseca Card ServicesFor customer intelligence and competitive advantage in a fierce European credit card market, Viseca Card Services turns to SAS.
  • VKB (Volkskreditbank AG)Austrian bank chooses SAS to help it adhere to Basel II regulations and reduce credit risk.
  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
  • Wachovia WachoviaTo uncover trends in advertising, Wachovia uses SAS.
  • Wells FargoSAS automates 401(k) trades at Wells Fargo.
  • WestLBOne of Germany's leading financial institutions, West LB gets improved controlling, marketing and management intelligence with SAS.
  • WestpacOne of the largest banks in Australia, Westpac relies on SAS data mining capabilities to predict which potential customers are likely to declare bankruptcy.
  • Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).
  • Woori BankBalancing an aggressive sales strategy with continuous operational risk monitoring, Woori Bank increases profits using SAS.
  • Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .
  • Zagrebačka bankaCroatia's largest bank, Zagrebačka banka relies on SAS for Basel II compliance.
  • Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.

Government

  • Air Armament CenterThe US Air Force Materiel Command's Air Armament Center tracks the costs of activities and work processes with SAS solutions for activity-based costing.
  • Alberta Department of EnergyAnticipating market fluctuations with SAS allows the Alberta Department of Energy to avoid revenue loss.
  • Århus KommuneThe Municipality of Århus uses SAS Balanced Scorecard to improve public service and make better decisions.
  • Arizona Administrative Office of the CourtsTo clear case backlogs, avoid costly legislation, the Arizona Supreme Court Administrative Office of the Courts uses SAS.
  • Canadian Institute for Health InformationQuick access to accurate analyses helps Canadian legislators make smart decisions about the country's healthcare system.
  • CSI-PiemonteFor better view of overall healthcare expenditures and to uncover irregularities in prescribing treatments and medicines, CSI-Piemonte uses SAS.
  • Danish National Board of HealthTo open the public to online access to national health statistics, the Danish National Board of Health uses SAS.
  • Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
  • Environment CanadaScientists count on SAS to understand acid rain, transboundary pollution and other air quality measurements.
  • Export Development CanadaSAS helps EDC develop information management strategies.
  • Illinois DOTA SAS data warehouse called MISTIC helps the Illinois DOT improve the highway system. By collecting and analyzing data from a range of tests, agency staff members can make informed decisions about road construction.
  • Indian Health Service Indian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
  • INSPQThe Quebec Public Health Institute (INSPQ) customizes patient profiles using SAS for data management and analytics.
  • Joseph Brant Memorial HospitalSAS provides an integrated environment for data management, simple query and reporting, and complex analytics that allows Joseph Brant Hospital to secure the funding it needs to continue operations.
  • Kansas Department of RevenueSAS centralizes information management and supports robust reporting for the Kansas Department of Revenue.
  • Manitoba Centre for Health PolicyThe MCHP helps government officials make smarter decisions by using SAS to make sense of health data.
  • Montgomery County, MarylandThe Office of Human Resources in Montgomery County, Maryland uses SAS to keep up with 9,000 positions and 12,000 employees.
  • Multnomah County Sheriff’s DepartmentUsing SAS Activity-Based Management, corrections analysts have developed a plan to help fund operations at a new county jail.
  • National Centre for Social and Economic Modelling (NATSEM)To model the impact of policy changes within Australia's social security and taxation systems, NATSEM relies on SAS.
  • National Institute for Occupational Safety and Health (NIOSH)SAS helps NIOSH provide easy access to trends regarding work-related respiratory ailments.
  • Ohio Department of Natural ResourcesSAS provides the technological framework for strategic change and long-term CRM at the Ohio Department of Natural Resources.
  • Oregon Department of CorrectionsTo evaluate corrections programs, the Oregon Department of Corrections teams up with SAS.
  • Public Service CommissionSAS supports long-term HR planning and improves reporting efficiencies for Canada’s Public Service Commission.
  • StateFleet StateFleetTo determine the value of leased vehicles, government agency StateFleet uses SAS so it can sell cars at the right time for the best price.
  • US Census Bureau US Census BureauTo uncover the demographic details behind the largest headcount in American history, the US Census Bureau uses SAS.
  • US Centers for Disease Control and PreventionReporting public health data with SAS is the best choice for the US Centers for Disease Control and Prevention.
  • US Department of the TreasuryWith the assistance of SAS Financial Management Solutions, the US Department of the Treasury reports its first "clean" audits.
  • US Fish and Wildlife ServiceSAS helps this federal agency streamline business processes and make performance-based decisions about expenses.
  • US Government Accountability OfficeManaging and coordinating some 100 homeland security projects becomes much simpler for the US GAO when they work with SAS.
  • US Navy US NavyThe US Navy Cyber Defense Operations Command (NCDOC) handles network security incidents with increased speed and recognizes potential threats sooner than before.
  • US NavySAS Activity-Based Management helps Navy leaders identify resource shortfalls and realign resources to focus on core missions.
  • VDABAs public funding decreases, the Flemish Service for Employment and Vocational Training (VDAB)relies on strategic performance management for the optimal balance of financial and operational perspectives.
  • Vienna City AdministrationTo improve quality and demonstrate transparency in public organization, Vienna City Administration seeks aid from SAS.
  • WorkCover NSWThanks to data mining projects made possible with SAS, WorkCover NSW now recovers millions in premium payments.
  • Yukon GovernmentSAS Integration Technologies enable information delivery to 33,000 employees across 183,000 sparsely-populated miles.

Healthcare Providers

  • Blue Cross and Blue Shield of FloridaTo improve customer service, Blue Cross and Blue Shield of Florida uses SAS to give marketing and sales representatives the power to generate important reports on the spot.
  • Blue Cross and Blue Shield of FloridaExtending the power of SAS to non-technical business users, Blue Cross and Blue Shield of Florida reduces marketing and administrative costs.
  • Blue Cross and Blue Shield of MontanaSAS Activity-Based Management identifies areas for implementing cost-saving measures and companywide process improvements.
  • Blue Cross and Blue Shield of NebraskaSAS helps hold down health care costs at Blue Cross and Blue Shield of Nebraska.
  • Brigham and Women's Hospital Brigham and Women's HospitalSAS Strategic Performance Management for Healthcare aids physicians, nurses and administrators at Brigham and Women’s Hospital to align their goals, promote patient satisfaction and improve financial performance.
  • Brock UniversityBy looking at a variety of factors, epidemiologists can predict the risk of adult cardiovascular illness and fatality in children.
  • Canadian Institute for Health InformationQuick access to accurate analyses helps Canadian legislators make smart decisions about the country's healthcare system.
  • Carolinas Medical Center Carolinas Medical CenterWith business intelligence solutions from SAS, Carolinas Medical Center saves time, money and improves patients' health.
  • CSI-PiemonteFor better view of overall healthcare expenditures and to uncover irregularities in prescribing treatments and medicines, CSI-Piemonte uses SAS.
  • Danish National Board of HealthTo open the public to online access to national health statistics, the Danish National Board of Health uses SAS.
  • Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
  • EssilorSAS®9 delivers fast, reliable information that helps Essilor stay competitive.
  • FlevoziekenhuisFast-growing Dutch hospital Flevoziekenhuis looks to SAS business intelligence to help diagnose clinical challenges.
  • Fox Chase-Temple Bone Marrow Transplant ProgramSAS ensures high levels of patient care at Fox Chase-Temple Bone Marrow Transplant Program.
  • Health Care Service Corporation Health Care Service CorporationHCSC saves millions of dollars using SAS to identify fraudulent healthcare claims before they ever get paid.
  • HealthwaysUsing advanced analytics from SAS, Healthways improves patient outcomes, resulting in healthier members and reduced total medical costs.
  • Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
  • HighmarkEnsuring fair Medicare and Medicaid reimbursements comes more easily to Highmark with help from SAS.
  • HighmarkSAS helps Highmark stop millions in fraudulent health insurance claims from going out the door.
  • HighmarkA reporting system created by Highmark and SAS Consulting Services allows business users to access and share intelligence without interrupting the informatics team.
  • Indian Health Service Indian Health ServiceUsing SAS, the Indian Health Service makes sure hospitals that care for American Indians and native Alaskan populations are up to standards.
  • Inova Health SystemSAS helps Inova Health System negotiate better insurance reimbursements for physical therapy treatments.
  • INSPQThe Quebec Public Health Institute (INSPQ) customizes patient profiles using SAS for data management and analytics.
  • INTEGRIS HealthMaintaining a healthy lifestyle is INTEGRIS Health's goal. With SAS, they do so by generating reports that detail quality, cost-of-care and other strategic information for executives and physicians.
  • Joseph Brant Memorial HospitalSAS provides an integrated environment for data management, simple query and reporting, and complex analytics that allows Joseph Brant Hospital to secure the funding it needs to continue operations.
  • Kantonsspital ObwaldenSwiss Hospital Kantonsspital Obwalden transforms into a patient-focused, objectives-driven organization with SAS Strategic Performance Management.
  • Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.
  • Manitoba Centre for Health PolicyThe MCHP helps government officials make smarter decisions by using SAS to make sense of health data.
  • National Committee for Quality Assurance (NCQA)At one-third the cost and in half the time that it took on a prior system, National Committee for Quality Assurance uses SAS to process health-plan performance data.
  • NSW HealthTo help reform its information systems, NSW Health uses SAS, ultimately leading to higher-quality patient care.
  • Saint John's Health System Saint John's Health SystemReports of a $1.2 million cost savings after Saint John's Health System implements a physician profiling system built with SAS.
  • Trinity Health Trinity HealthSaving millions and reducing hospital inpatient days by the hundreds, Trinity Health scores major success with SAS.
  • University Hospital AachenSAS offers the University Hospital of Achen internal efficiencies, better resource management, reduced debt servicing and other financial benefits.
  • University of Hong KongDoctors and scientists analyze genetic data in half the time with familiar and efficient statistical processes.
  • University of LouisvilleResearch from the University of Louisville helps hospitals reduce costs and improve patient care.
  • US Centers for Disease Control and PreventionReporting public health data with SAS is the best choice for the US Centers for Disease Control and Prevention.

Hospitality, Entertainment & Other Services

  • CentrebetThis Australian online sports betting agency increases profitability by gaining better insight into client activities with SAS.
  • ExpediaUsing SAS for predictive analytics and operations research, Expedia can boost sales by 10 percent and tens of millions of dollars.
  • Fairmont Hotels & ResortsGlobal hotel chain selects SAS for insights into customer behavior and business performance (press release).
  • Harrah's Entertainment Harrah's EntertainmentSAS helps Harrah’s customize marketing campaigns based on potential customer value.
  • MLB Advanced Media MLB Advanced MediaMajor League Baseball's interactive media and Internet company automates America's pastime with SAS.
  • Pearl River Resort Pearl River ResortSAS offers winning customer intelligence to assist this resort in the South U.S. in cultivating loyalty.
  • RCI Global Vacation NetworkRCI saves $1 million a year by using SAS to estimate the value of time-share swaps and to forecast demand.

Insurance

  • Accident Compensation Corp. (ACC)New Zealand Accident Compensation Corp., thanks to SAS, delivers key indicators every quarter in an online report rather than once a year in a printed report.
  • Allianz ElementarTo target sales efforts, Allianz Elementar uses SAS and as a result improves loyalty among its most profitable insurance customers.
  • Allianz Portugal Allianz PortugalThe Portuguese branch of Allianz makes compelling, timely offers that keep its insurance customers in the fold thanks to the help of SAS.
  • AMB GeneraliSAS®9 with multithreading increases processing speeds by 60 percent, increasing speed and performance without hardware upgrades.
  • AXA OYAKAXA OYAK, a leading Turkish auto insurer, reduces fraud and boosts profits with SAS.
  • AXA Seguros e InversionesSpain's leading insurance company cut auto insurance cancellation rates by 9 percentage points in targeted segments using SAS.
  • Blue Cross and Blue Shield of FloridaTo improve customer service, Blue Cross and Blue Shield of Florida uses SAS to give marketing and sales representatives the power to generate important reports on the spot.
  • Blue Cross and Blue Shield of FloridaExtending the power of SAS to non-technical business users, Blue Cross and Blue Shield of Florida reduces marketing and administrative costs.
  • Blue Cross and Blue Shield of FloridaBlue Cross and Blue Shield of Florida uses SAS Activity-Based Management to maintain product profitability and support effective product management in a highly competitive market.
  • Blue Cross and Blue Shield of MontanaSAS Activity-Based Management identifies areas for implementing cost-saving measures and companywide process improvements.
  • Blue Cross and Blue Shield of NebraskaSAS helps hold down health care costs at Blue Cross and Blue Shield of Nebraska.
  • Chubb Group of Insurance CompaniesSAS helps insurer develop and market specialized products to meet customer needs.
  • Codan Group Codan GroupSAS®9 helps improve service, reduce costs in a competitive Scandinavian insurance marketplace.
  • CofaceSAS helps manage credit-risk measurement scores for 44 million companies around the world.
  • Groupama FranceSAS helps Groupama create client behavior models, improve searching of the databases and develop a new intranet-based marketing application for regional offices throughout France.
  • Health Care Service Corporation Health Care Service CorporationHCSC saves millions of dollars using SAS to identify fraudulent healthcare claims before they ever get paid.
  • IDS GmbH -- Analysis and Reporting ServicesSAS solutions empower subsidiary of the Allianz group to analyze portfolio risk.
  • INSPQThe Quebec Public Health Institute (INSPQ) customizes patient profiles using SAS for data management and analytics.
  • Liberty SegurosA leading Europe-based global insurance provider improves customer retention by 30 percent with help from SAS.
  • MBF Australia MBF AustraliaSAS and a BI Competency Center helped Australia's largest privately-owned health insurer consolidate, integrate and apply advanced analytics to data, giving decision makers accurate information and reports they can trust.
  • Mutual & FederalUsing SAS Insurance Intelligence Solutions and creating a Business Intelligence Competence Center help Mutual & Federal cut time to intelligence.
  • NRMANRMA has forged a two-decade long partnership with SAS to analyze risk factors for insurance.
  • OZ zorgverzekeringenThe SAS Information Delivery Portal assists this Netherlands insurer in gaining fast access to corporate data from across the enterprise.
  • Suncorp-Metway Suncorp-MetwayTo bring together disparate premium data, Australia's second largest insurer relies on SAS.
  • Tapiola GroupSAS speeds reporting, improves accuracy and helps Tapiola group to meet International Accounting Standards.
  • TD Meloche MonnexA leading Canadian insurer refines marketing approaches by forecasting with SAS.
  • Topdanmark TopdanmarkA leading Danish insurer produces more marketing campaigns with greater results and without additional resources by using SAS.
  • WinterthurSwitzerland's leading insurance company builds more effective marketing strategies with SAS.
  • WorkCover NSWThanks to data mining projects made possible with SAS, WorkCover NSW now recovers millions in premium payments.

Manufacturing

  • Air ProductsSAS helps Air Products analyze bills from telephone and data providers in order to negotiate cost-saving contracts.
  • Alcon AlconThe world's leading eye care company sees eye-catching customer service levels and inventory reductions with SAS forecasting.
  • Altis SemiconductorWith the aid of SAS technologies, Altis Semiconductor improves performance, quality of service and profitability.
  • AmBev AmBevLatin America's largest beverage company sees a 50 percent improvement in turnover rates with SAS.
  • Briggs & Stratton Briggs & StrattonSAS powers business intelligence at all levels of the manufacturing company – from quality improvement to supply chain intelligence.
  • EnocellOwned by the Finland forest products giant Stora Enso, the Enocell chemical pulp factory enhances sales opportunities using SAS to report inventory.
  • FaberA leading manufacturer in Italy posts a 10 percent increase in sales revenue with SAS Business Intelligence.
  • FinmeccanicaUsing SAS, Finmeccanica executives now have an intuitive HR dashboard that gives them quick and easy access to key performance indicators and key human resources across the entire enterprise.
  • Hewlett-Packard Hewlett-PackardWith SAS Text Miner, Hewlett-Packard reaches the next generation of CRM.
  • Hewlett-Packard Hewlett-PackardUsing SAS, Hewlett-Packard's Image and Printing Group finds ways to improve product quality and grow customer loyalty.
  • IBMSAS analyzes process manufacturing data for improving yields, detecting problems and optimizing performance.
  • Klune IndustriesSAS is a key source of organizational intelligence for Klune Industries, allowing the manufacturer to guarantee on-time delivery of parts to commercial and military customers.
  • KraftTo ensure that each of its foods contains just the right flavor, crunchiness or creaminess, Kraft uses its SAS-powered SENECA system.
  • LubrizolReliance on SAS more than doubles the accuracy of Lubrizol's forecasting models.
  • Maytag Appliances Maytag AppliancesNot only does SAS help maintain Maytag's quality heritage, but using SAS for warranty analysis saves time and reduces costs.
  • Meyer WerftGerman shipbuilding legend Meyer Werft relies on SAS to ratchet up strategic planning for its overall operations.
  • MonsantoResearchers at this global provider of agricultural products report clinical trial and registration data to the FDA with SAS.
  • Pitney BowesSAS solutions play a key role in reducing risk reporting processes by three weeks for Pitney Bowes, and help the company save big money.
  • POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS.
  • Robert Bosch CorporationSAS enables Robert Bosch Corporation to make sure engineers, operators and technicians receive the quality-control test results they need in order to do their jobs intelligently.
  • RS ComponentsFor deeper insight into products and customers, this international distributor of industrial parts relies on SAS software.
  • Shanghai BaosteelThanks to cutting-edge business-intelligence solutions from SAS, Shanghai Baosteel enters the world marketplace ready for competition.
  • Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.
  • Shanghai General MotorsWhen it comes to warranty practices, Shanghai General Motors is the industry leader in China, thanks to SAS.
  • SteelcaseSAS helps Steelcase market to the right customers, help distributors sell into niche fields and assist large customers to choose the right distributors.
  • Stora EnsoScandinavian paper manufacturer uses SAS Activity-based Management to obtain financial intelligence by customer, market, product to achieve greater customer-centricity.
  • Sub-Zero Freezer CompanyFreezer manufacturer uses SAS Warranty Analysis to reduce problem detection times by 50 percent.
  • Ugine & ALZEuropean steel producer Ugine & ALZ reduces development times for new IT applications with help from SAS.
  • United Pipe and SupplySAS delivers increased customer profitability to United Pipe and Supply, the Pacific Northwest's leading wholesale pipe distributor.
  • Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.
  • W. L. Gore & Associates W. L. Gore & AssociatesW.L. Gore & Associates, renowned for its GORE-TEX fabrics and high-end R&D for specialty membranes, electronic technologies and advanced medical devices, increases one product's already exceptional reliability by 70 percent with SAS.
  • Whirlpool, JPMorgan ChaseSAS Enterprise Intelligence Awards are presented to customers who demonstrate productivity gains, cost or time savings, or achievement of goals through the use of software (press release).
  • Whirlpool Corp. Whirlpool Corp.Whirlpool achieves significant savings using SAS Warranty Analysis.

Retail

  • 1-800-FLOWERS.COMSAS supports corporate and IT goals at 1-800-FLOWERS.COM.
  • Amazon.com Amazon.comTo help create rewarding customer visits, the popular online retailer relies on SAS.
  • AutoZoneSAS helps America's leading auto parts retailer know the right products to stock at the right stores, and at the right prices.
  • AutoZoneAmerica’s No. 1 auto-parts chain enhances its product assortment mix (press release).
  • AutoZoneTo provide its employees with easy access to business data and maintain its competitive edge, AutoZone uses the SAS Enterprise Intelligence Platform.
  • Bakers FootwearSAS Retail Intelligence provides sales increases, payroll savings and fewer markdowns.
  • Brooks BrothersOldest US clothing retailer deploys SAS Enterprise BI Server to provide employees with easy access to information that fuels smart decisions (press release).
  • Brooks Brothers Brooks BrothersA holistic single-platform approach enables Brooks Brothers to proactively maintain a reputation for excellence by providing customers with an exceptional buying experience during a period of increased competition and international expansion.
  • Charming ShoppesFor targeted direct mailings, Charming Shoppes relied on SAS and saved as much as $800,000 in nine months.
  • Eddie Bauer Eddie BauerEddie Bauer learns to view shopping from the customer's perspective using SAS.
  • FaktaFakta, the leading Danish discount retail chain, chooses SAS Financial Management Solutions for better forecasting, budgeting and reporting.
  • Federated Department StoresFederated counts on SAS Customer Intelligence to boost direct-mail response rates and increase marketing returns by millions of dollars.
  • Holt RenfrewCustomer Intelligence software helps luxury merchant further enhance its highly personalized customer service approach.
  • INASAS helps INA, Croatia's leading oil and gas company, speed access to data, bolster decision-making, strengthen business relationships and lower site operating costs.
  • Kingfisher Asia LimitedKingfisher Asia Limited uses SAS to leverage supplier performance and achieve greater profitability.
  • Kirin Brewery CompanyKirin Brewery Company of Japan relies on SAS for accurate forecasts of inventory levels.
  • Newport News Newport NewsSAS helps to maximize customer profitability at Newport News when used to evaluate and predict customer behavior.
  • Newport NewsTo enable marketing strategies, Newport News decision support team relies on SAS.
  • Northern Tool Northern ToolSAS® Marketing Automation offers Northern Tool and Equipment Co. high ROI. Since it purchased the software, response rates for the retailer's mailings have increased by double digits.
  • Octopus Cards Octopus CardsTo enhance financial transactions between Hong Kong's consumers and retailers, Octopus Cards relies on SAS Customer Intelligence .
  • ParksonUsing SAS® Customer Intelligence, this leading Asian retailer increased response to targeted mailings by 40 percent.
  • RS ComponentsFor deeper insight into products and customers, this international distributor of industrial parts relies on SAS software.
  • Sport Chalet Sport ChaletWith help from SAS Merchandise Intelligence, Sport Chalet stocks its stores with the perfect mix of consumer products.
  • StaplesSAS forecasting capabilities help analysts at the office supply superstore calculate sales forecasts for nearly 1,100 existing stores and for 5,000 potential real estate sites annually.
  • StaplesUsing SAS, Staples fine-tunes its marketing campaigns to build loyalty among its most profitable customers.
  • The LimitedAs much as 400-percent ROI results from using SAS for CRM in a pilot test on The Limited's Victoria's Secret e-commerce site.
  • United Pipe and SupplySAS delivers increased customer profitability to United Pipe and Supply, the Pacific Northwest's leading wholesale pipe distributor.
  • Vermont Country StoreSAS Enterprise Miner allows the Vermont Country Store to keep customer relationships as personal today as they were more than half a century ago.
  • Williams-Sonoma Williams-SonomaTo increase profits across multiple brands and multiple channels, Williams-Sonoma counts on SAS.
  • Williams-SonomaModeling analysts at the home furnishings retailer count on SAS Enterprise Miner for valuable customer insights.

Telecommunications

  • EarthLinkWith help from SAS, EarthLink is keeping customers, increasing product adoption and reaping US$50 million more in total value.
  • End2End End2EndEuropean reporting company End2End relies on SAS to help deliver mobile data services and boost earnings for Europe's leading telecoms.
  • Entel PCSLeading Chilean mobile phone provider improves customer retention with SAS.
  • Hong Kong CSLMobile telecommunications giant Hong Kong CSL increases profitability by better targeting customers with SAS.
  • Hutchison TelecomFor building customer loyalty and minimizing turnover in the volatile Hong Kong marketplace, Hutchison Telecom relies on SAS .
  • MGTSTo glean the needed financial intelligence and compete profitably, MGTS relies on SAS solutions.
  • MobistarTo stay ahead of the competitive Belgian mobile telecommunications market, Mobistar uses SAS Web Analytics.
  • NTT DoCoMoA Business Intelligence Competency Center helps Japan's leading mobile communications provider integrate analytics into organizational culture -- leading to low churn rates.
  • RadiolinjaSAS helps Radiolinja provide up-to-date, reliable usage information to support operational and financial decisions, resulting in time and cost savings and a competitive advantage
  • TDCAn optimized supply chain = millions in profits for Denmark’s leading telco.
  • Telekomunikacia Polska Telekomunikacia PolskaEnhancing customer relationships with help from SAS, Telekomunikacia Polska (Polish Telecom) controls churn .
  • Telenor MobileNorway's foremost supplier of communication networks enhances customer service, improves profitability using SAS.
  • TeliaSoneraLeading telecommunications provider in the Nordic and Baltic regions of Europe, reports a 134 percent increase in profitability with SAS.
  • Telstra MobileAustralia's largest mobile service provider saves millions, improves churn rate with SAS.
  • Tianjin UnicomGetting to know its customers through the use of SAS, Tianjin Unicom achieves greater profitability.
  • T-Mobile Czech Republic T-Mobile Czech RepublicSubsidiary of T-Mobile international recovered its initial investment within the first year and continues to save millions of Czech crowns annually by knowing which customers can afford upgraded services and which don't need to have service cancelled immediately if payments are late.
  • VodafoneFor accurate IT performance measurement, Vodafone Information Systems relies on SAS.

Transportation, Travel, and Leisure

  • America West Airlines America West AirlinesSAS helps America West avoid expensive flight cancellations and save millions in overstaffing costs.
  • DNATAThe largest airport terminal cargo operator in the Middle East uses SAS to forecast workloads and streamline productivity.
  • Fraport AGA leading airport company, Fraport is on the up with SAS®9 Business Intelligence Architecture
  • Illinois DOTA SAS data warehouse called MISTIC helps the Illinois DOT improve the highway system. By collecting and analyzing data from a range of tests, agency staff members can make informed decisions about road construction.
  • Jet ServicesFrance's express transport leader counts on SAS for informed decisions about global activities.
  • KLMBy optimizing its use of SAS, KLM generates sustainable benefits.
  • LOT Polish AirlinesWith SAS Financial Management Solutions, LOT Polish Airlines can clearly focus on profitability.
  • Meyer WerftGerman shipbuilding legend Meyer Werft relies on SAS to ratchet up strategic planning for its overall operations.
  • Scandinavian AirlinesCustomer satisfaction is a breeze to manage when Scandinavian Airlines uses SAS.
  • SR Technics SwitzerlandThe world-renowned aircraft operation, SR Technics Switzerland, relies on SAS to help meet industry safety standards.
  • StateFleet StateFleetTo determine the value of leased vehicles, government agency StateFleet uses SAS so it can sell cars at the right time for the best price.

Utilities

  • Alberta Department of EnergyAnticipating market fluctuations with SAS allows the Alberta Department of Energy to avoid revenue loss.
  • CemigBrazilian energy giant Cemig relies on SAS for accurate, reliable forecasts that keep energy costs down and ensure availability of power.
  • ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norwoary manages performance and achieves a safer working environment using SAS.
  • Copenhagen EnergySAS doubles forecasting accuracy, offers cost savings of up to 50 percent and supports stable, reliable delivery of energy to consumers.
  • CPFL EnergiaLeading Brazilian utility sees the potential to enhance profits through cost savings using SAS Data Integration.
  • Dominion DominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
  • ENERGA Poland ENERGA PolandIntegrating data for effective predictive analytics helps this leading Polish energy company retain customers in a competitive deregulated marketplace.
  • INASAS helps INA, Croatia's leading oil and gas company, speed access to data, bolster decision-making, strengthen business relationships and lower site operating costs.
  • ISO New EnglandSAS allows this non-profit to monitor trading on New England's wholesale electricity market.
  • KeySpanSAS®9 powers business intelligence at KeySpan.
  • OMVLeading oil and gas company in Europe personalizes its Web portal with SAS.
  • Reliant EnergyHouston-based supplier of wholesale and retail natural gas and electricity around the world, trusts SAS to help the company meet customer demands reliably and at low cost.
  • Salt River Project (SRP)The third-largest public power utility in the United States, improves retail electricity rates using forecasting capabilities from SAS.