Deliver Customer Experiences That Matter

Create Insights. Transform Experiences. Drive Growth.

With our ever-evolving marketplace, many new ideas and best practices are emerging on how to create superior customer experiences that make a difference to your top and bottom line. Join us to:

  • Learn how to design, implement and manage the customer experience in a disciplined way.
  • Address challenges such as channel explosion, data deluge and emerging technology risk.
  • Develop best practices for customer understanding, measurement, design and strategy.



Thursday, 9 June 2016




2nd Floor, Boardroom

Pullman Saigon Centre

148 Tran Hung Dao Boulevard

Nguyen Cu Trinh Ward

District 1, Ho Chi Minh City