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Brewing Curiosity: Insurance Unfiltered

Some of the most important conversations in financial services aren't happening on main stages. They're happening over coffee – honest, unscripted and grounded in reality.

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AI is moving fast. But in insurance, speed without the right foundations can introduce more risk than it removes.

This series explores what responsible AI adoption looks like in practice. Each episode examines adoption trends across insurance, the realities of embedding AI into underwriting and claims and what it takes to scale AI responsibly – combining IDC research with real-world experience.

Latest Episode

Episode 2: The Trust Gap: Can Insurers Really Trust Their AI?

In “The Trust Gap: Can Insurers Really Trust Their AI?”, host Franklin Manchester is joined by SAS experts Kristi Boyd and Dr. Iain Brown to unpack why AI systems can appear powerful on the surface — yet fall short when it comes to transparency, fairness, and accountability in real insurance decisions.

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Read the companion blog

Episode 1: The state of data & AI in insurance

Where do insurers stand on data and AI today? This episode cuts through the hype to examine what’s changing, what myths need debunking and what it takes to move from experimentation to real impact.

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Read the companion blog Go here to read the companion blog