- How have expectations of insurance services changed since the pandemic?
- What processes have insurers automated most successfully to be more customer-centric?
- Remote servicing has been an industry ambition for a while. How would you describe progress on this front?
- Cloud computing has made it easier for startups to compete more effectively. How have the larger and/or more established players responded?
- What are the big moves you expect to see in 2021 from data-driven insurers?
Meet the panel