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Know This? Or No to This?

Find out what marketing trends are worth paying attention to – and which ones you should pass on.

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Today’s marketing landscape is in near-constant flux. Technologies, strategies, trends and customer expectations are changing as fast as you can blink. It’s hard enough to keep up with all the changes, let alone tell the difference between pivotal moment and passing fad.

So we invited some of the most influential opinion leaders in marketing and CX to weigh in on some of today's trending topics. Join this video series to learn which topics you need to know more – or just say no.


Know This or No to This: Overengineered Technology Stacks

Frans Riemersma

Know This or No to This: Real-Time Marketing Insights and Analysis

Andrew Davis

Know This or No to This: Enabling Digital Accessibility

Brian Honigman

Know This or No to This: Invest in Your People

Danielle Guzman

Know This or No to This: Denigrating Vanity Metrics

Christopher Penn

Know This or No to This: Customer Experience or Customer Service

Andrew Davis

Know This or No to This: Customer Journey Mapping

Jeannie Walters

Know This or No to This: Conversion Rate

Jay Baer

Know This or No to This: Campaigns That Pander to Social Movements

Katie Martell

Know This or No to This: Inside-Out CX Strategy

Annette Franz


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