Reduce
Fraud risk in Telco sector
How do you provide a frictionless purchasing experience for your customers while reducing risk related operational costs and false alarms?
The CFCA reports that global telco fraud losses is approximately 2% of their total revenue. However, in practice, many customers report losses of up to 5% of their bottom-line. On top of that, it is estimated that 10% more fraud is routinely misclassified as bad debt.
The primary fraud method*, subscription fraud is growing fast – from handset losses to identity theft, dealer fraud, and never pays. Fraudsters now use sophisticated methods to usurp victim’s identities and putting vulnerable customers at risk. It is no longer sustainable to absorb fraud losses as a "cost of doing business". The time to act is now!
SAS can help
We help our customers balance revenue growth and a good customer experience in their application process with SAS’s proven analytics-driven processes and delivery methods including market leading capabilities in real-time detection, artificial intelligence, and machine learning.
A Telco Company’s collaboration with SAS resulted in
- A 76% reduction in fraud losses
- A 35% reduction in never-pay losses.
- Bad debt lowered by more than 50%.
- Reduced fraud investigation resources due to automated decisioning and streamlined investigations.
Book a virtual discussion with one of our experts to discuss your challenges in mitigating fraud risk in the telco sector. Free of charge!
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Download our Infographic to learn more about telco fraud and understand how much is at stake.